
Kempinski Hotel Cancun
Cancún, MX
0.65 km (0.40 mi) from original
Compare similar hotels across guest insights, rooms, location, amenities, value, nearby attractions and suitability to understand the trade-offs before you choose.
Lodgegrid Decision Intelligence

Cancún, MX
0.65 km (0.40 mi) from original
Rooms
9.3Comfortable, spacious rooms.
Cleanliness
9.4Very friendly staff, exceptionally clean hotel.
Service
9.8The staff were very helpful and kind throughout multiple visits.
No close alternative was identified for this preference.

Cancún, MX


Cancún, MX
0.41 km (0.26 mi) from original

Cancún, MX
1.1 km (0.66 mi) from original
What you may gain by choosing another hotel.
Holiday Inn Club Vacations The Royal Sands All Inclusive
9.2/10Kempinski Hotel Cancun
9.2/10Occidental Tucancún - All Inclusive
7.9/10Hard Rock Hotel Cancun - All Inclusive
9/10Holiday Inn Club Vacations The Royal Sands All Inclusive
8.9Facilities are dated and need a refresh.
Kempinski Hotel Cancun
9.3Comfortable, spacious rooms.
Occidental Tucancún - All Inclusive
6.9Rooms were often mentioned as small and in need of renovation.
Hard Rock Hotel Cancun - All Inclusive
7.5Rooms generally acceptable but there were reports of malfunctioning air conditioning, excessive humidity and mold in a bathroom, and some discomfort related to room infrastructure.
Holiday Inn Club Vacations The Royal Sands All Inclusive
9.4The place is really nice, clean and comfortable.
Kempinski Hotel Cancun
9.4Very friendly staff, exceptionally clean hotel.
Occidental Tucancún - All Inclusive
7.0Some concerns about cleanliness and maintenance highlighted in guest reviews.
Hard Rock Hotel Cancun - All Inclusive
9.0Multiple guests praised cleanliness and staff upkeep; isolated issues reported with bathroom mold and humidity in one room.
Holiday Inn Club Vacations The Royal Sands All Inclusive
10.0Location is unbeatable with ocean views from every room.
Kempinski Hotel Cancun
9.4Amazing location near the beach.
Occidental Tucancún - All Inclusive
8.5The beach and location received positive comments from several guests.
Hard Rock Hotel Cancun - All Inclusive
8.0Beachfront location and general setting appreciated, but several guests reported sargassum on the beach and limited beach bathing at times.
Holiday Inn Club Vacations The Royal Sands All Inclusive
9.9The staff were warm, friendly, and always willing to help.
Kempinski Hotel Cancun
9.8The staff were very helpful and kind throughout multiple visits.
Occidental Tucancún - All Inclusive
8.9Staff were described as friendly and attentive, enhancing the overall experience.
Hard Rock Hotel Cancun - All Inclusive
10.0Consistently praised staff: reception, waiters, entertainment team and maintenance called out as friendly and attentive, though a few reception/service lapses were noted during renovation.
Holiday Inn Club Vacations The Royal Sands All Inclusive
—Kempinski Hotel Cancun
—Occidental Tucancún - All Inclusive
—Hard Rock Hotel Cancun - All Inclusive
—Holiday Inn Club Vacations The Royal Sands All Inclusive
7.8Food options generally acceptable, but significant room for improvement.
Kempinski Hotel Cancun
8.9Generally good quality but some food options rated average.
Occidental Tucancún - All Inclusive
7.5Food quality received mixed reviews; some items were satisfactory while others were disappointing.
Hard Rock Hotel Cancun - All Inclusive
10.0Many guests complimented the food and drinks and highlighted good dining service, though a minority mentioned inconsistent quality (especially breakfast) and occasional shortages during renovation.
Holiday Inn Club Vacations The Royal Sands All Inclusive
8.8The facility had plenty of room for families, though activities were not well advertised.
Kempinski Hotel Cancun
8.9Standard quality for this hotel tier.
Occidental Tucancún - All Inclusive
8.5Amenities such as the pool and beach were generally well-received.
Hard Rock Hotel Cancun - All Inclusive
9.0Strong entertainment program and many amenity features praised; however pools and some facilities were small, crowded or affected/closed due to renovations during stays.
Holiday Inn Club Vacations The Royal Sands All Inclusive
8.9Food options on site were limited and not up to par.
Kempinski Hotel Cancun
8.3Standard quality for this hotel tier.
Occidental Tucancún - All Inclusive
7.9Some guests felt the hotel was simple and lacked luxury for the price.
Hard Rock Hotel Cancun - All Inclusive
8.5Mixed sentiment: some guests felt price was high for the size/limitations of the hotel and experienced reservation problems, while others felt offerings matched expectations.
Holiday Inn Club Vacations The Royal Sands All Inclusive
Jungle Tour Adventure CancunKempinski Hotel Cancun
Jungle Tour Adventure CancunOccidental Tucancún - All Inclusive
Yamil Lu'umHard Rock Hotel Cancun - All Inclusive
Jungle Tour Adventure Cancun