L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras vs Similar Hotels

Some reviews noted dated decor and discomforts such as hard pillows.

Room praised, but some reviews mentioned comfort issues with the sofa bed.

Rooms are spacious and well-equipped, with some complaints about bedding configuration.

Some comments indicate issues with cleanliness, such as dusty rooms and unclean bathroom floors.

Generally clean but mentioned a few issues with dust in a review.

Numerous reviews highlight the cleanliness of the hotel and rooms.

Many guests praised the hotel’s central location and proximity to attractions.

Conveniently located near the central area and parking.

Proximity to the city center and convenience for exploration are highly praised.

Reviews highlight friendly staff and good service, contributing positively.

Personnel described as professional and welcoming, contributing positively to the experience.

Staff were frequently described as friendly and accommodating.

High praise for breakfast and dinner, although some concerns were expressed about breakfast variety.

Breakfast options were assessed as limited, needing more variety for a better experience.

Breakfast variety and quality received positive mentions.

Positive remarks about private parking and breakfast offerings support this rating.

Amenities like parking and common areas were enjoyed, but some improvements suggested.

Facilities are adequate but there were minor complaints about the fitness area.

Generally perceived as good value, despite noted issues that can affect perceptions.

Good value reported, with pleasant experiences, yet some negative aspects noted.

Overall good value indicated, but one review mentioned pre-authorization issues.