Hotel Nelligan

Nice enough room and great location but not worth the significant additional cost vs similar properties in Montreal. Draws crowds for the terrace and restaurants so the communal areas were always packed and quite loud.

In love with this hotel! We had a fantastic time . Everyone is helpful and kind . Love the decor and location of the hotel . The staff is simply fantastic . We went all the family a couple of nights to celebrate NYE . I want to give special thank you to the head valet Bilal Lachouri , he went out of his way to help us remove all the snow from the car in a very cold winter day . Surely will be back !

Efficient check in

What a gorgeous immaculate hotel. Beautiful! I want to shout out to Jonathan who was simply amazing. Told us the best restaurants and shops. Went way out of his way. Maya was a dream as well. Truly a wonderful group of energetic, lovely, intelligent and gracious people running this place. Thank you!

An absolute standout experience at the Corner Suites! The hotel's new renovations are incredibly impressive and beautiful, seamlessly blending modern luxury with a flawless aesthetic. However, what truly made my stay memorable was the phenomenal front-of-house service. ​Masta and William both went entirely above and beyond. From the moment I arrived, their professionalism, warm demeanor, and impeccable attentiveness as valet and doormen set the perfect tone for the entire visit. They didn’t just handle logistics; they anticipated needs with a level of hospitality that is rare to find. A massive thank you to both of them for making the arrival and departure feel so seamless and high-end. They are a true asset to the property

We booked this place based on several positive online reviews but were disappointed to find the property under construction and lacking the touch we expected. The Terrasse restaurant was equally underwhelming, with an uncomfortably hot dining area and inattentive service. The food fell well below expectations. The burger was spoiled by a bitter tomato sauce, the lobster roll made mostly of shredded meat rather than generous lobster piece, and the Shrimp Naan is simply a culinary mistake. Other details, like serving tea bags in tiny coffee cups filled halfway, and being seated near the kitchen and noisy service station while 80% of the terrasse was and remained empty during our visit added to the disappointing experience. - We don't understand the hype, especially when there are many better options in town.

Hotel Nelligan is a small hotel in the heart of Old Montreal, very close to Notre Dame Cathedral. The staff is excellent from the restaurant staff to the concierge and front desk. The room was a very nice size, with comfortable bedding and heated bathroom floor, which was nice to have in December. The shower was fantastic, easy to use and quite large. We had dinner in the in house steakhouse and breakfast in their other restaurant. We did not include the breakfast package for $28 Canadian dollars which we should have. The hotel was nicely decorated for Christmas, with several large trees in the public spaces. Highly recommended!

Food, atmosphere and vibe were top notch. The staff were awesome, especially Bilal. He went above and beyond, as always

A great experience, and beautiful hotel, staff and valet service! Especially Jacques (valet). Hotel room was nice, clean, and a great view of the Main Street. We had champagne and chocolate gifted to us. We’ll be going back for sure after May when their renovations are complete.

Le cadre exceptionnel et la qualité du service. La proximité des restaurants

La douche était en mauvais état.

Wonderful hotel, wonderful staff and wonderful place for a Christmas vacation!!! Jonathan Hug is the concierge and he helped us get reservations and make plans. He recommended Kwizinn for us and the food was amazing- order the whole fish and visit the Christmas bar underneath. The front desk helped us with special needs for our son with ARFID and the staff went above and beyond working the whole holiday weekend. We will be back!!! The Gates’ family

Very well designed and placed in the mountain.

Multi level facilities can be challenge for elders

The hotel in Canada offers a prime location very close to the port, allowing guests to explore most of Montreal easily on foot. The rooms feature a charming historic design with exposed brick walls, and the heated bathroom floors provide added comfort. However, the stay is impacted by noticeable noise, and the front desk staff do not reflect the level of service expected from a luxury hotel, as they seem unaware of activities within and around the property. In addition, Mama C restaurant is extremely overpriced, and the casual bar area offers poor service and food that does not justify the high prices, reducing the overall value of the experience.

The staff was wonderful , the room was beautiful and the location was perfect . We will definitely return .

Très belles rénovations

Our check in process went very smoothly due to 3 very nice gentlemen , Bilal, Masta, and Anis, we had unfortunate issues checking in and out, but with their help everything was taken care and went smoothly.

Perfect location. Have stayed at the Nelligan many times. Renovations very beautiful. Nice to have the rue St Paul put back together. Terrific staff. Wonderful pillows.

We were upgraded to an amazing room - so nice. The Hotel has so much character and has a fantastic vibe and ambiance.

Very Central with ease of walking access to every where in both the old city and down town

Room was dark with no sunlight,coffee machine was quite temperamental,but staff very attentive to correction.TV chrome cast feature was not operating

Room 306 (two nights) The really good: Checking in was smooth and efficient. Stall were friendly and efficient. Hotel and lobby and lounge area are beautiful. Room particularly the bathroom was wonderful Mama C dinner and breakfast was above average, food and service excellent and noteworthy. Complimentary wine and cheese tray upon arrival was a bonus. The just ok: Twice daily housekeeping service, including evening turndown service with complimentary bottled water (this did not happen on first night). Second day upon return from shopping @ 1430 hrs the room had not been touched. Apparently priority goes to cleaning rooms for new arrivals, so not impressed. Had service throw me some clean towels. This irritates me to no end. This was efficiently corrected later in the evening when the bed linens and room was freshened up, nice recovery. The room was fine, upon the next Reno I would suggest the provision of USB(s) and plug in(s) for computers, me crawling under a desk for a power bar is unsatisfactory. TV was unsatisfactory, as the handout for TV channels did not match what was actually available on the TV. The channel selection was hopeless. These issues could be easily corrected and are a basic requirement of a luxury hotel. The lobby and restaurant areas are beautiful, this does not carry through to the accommodation hallways which are quite dark and dreary. Great stay minus the minor details, but details matter. One other comment not related to the Nelligan was the garbage everywhere in the old quarter, this detracted from the old Montreal experience. Overflowing garbage cans and garbage on the ground was overwhelming, sad really. The noise from all the construction is distracting but again not the hotels issue. The highlight of the stay was Mama C for dinner and breakfast !!!

We absolutely love this hotel. We have stayed there for several years each November during Thanksgiving until the renovations began. Since we have a family of three and the rooms were no longer double queen beds, we began to stay at other nearby hotels, but I would highly recommend this hotel. I don't know if they still have rooms without two beds - you may want to check this since the renovation is complete. The rooms were always very, very clean. In the dining area, the coffee and breakfasts are excellent and we have also had lunch, which was very good. There are Nespresso machines in the hotel rooms and we always appreciated this. In fact, we purchased a machine for our home after trying this amazing coffee. We've eaten a few times at the attached restaurant and it was pretty good, but mostly for the convenience, since there are so many places to eat and drink in Old Montreal.

My husband and I stayed at Hotel Nelligan for our 20th anniversary trip. The hotel itself is beautiful, the location is excellent, and our room was truly lovely — spacious, comfortable, and full of charm. We’ve had a wonderful time in Montréal overall. That said, the service throughout our stay felt inconsistent and at times lacked the warmth and attention to detail we expected at this level of hotel. There were several small issues across different departments which, while not serious individually, created a pattern that didn’t quite match the quality of the property. More than the individual moments, there were times when the tone of certain interactions made us feel less like valued guests and more like we were the issue simply for requesting standard service. We did share our feedback with management, and they were receptive and professional, and I want to specifically thank Gabriel for his kindness, openness, and professionalism during our conversations. This hotel has so much potential, and with more consistent hospitality and attention to detail, it could easily be an outstanding experience. We still enjoyed our stay, but the service culture didn’t fully rise to the level of the beautiful rooms and location.

Excellent service and property was perfectly located. Lovely hotel!!

Great location for the old historic town, shops, restaurants and places of interest

One way system a bit tricky to navigate to but worth it for the location. Charming valet parked and fetched our car.

Le personnel est charmant , à notre écoute. les chambres sont très confortables grande et spacieuse. Très bien situé dans le Vieux Montréal. La bar est très agréable ainsi que le restaurant Mama C.

Rien

A friend recommended the Hotel Nelligan. From check-in to check-out ,it was wonderful. We have never been to Montreal ,so we’re unsure what o expect..Our concierge, Jonathan Hug, helped us from seeing the light show at the Basilica, guiding us to great restaurants, and even booking my husband the best haircut he has ever had. We do plan to return!

Haven't been here for a number of years. They did a renovation that makes this place even better. Intimate, fun, service oriented. Rooms are very comfortable and easy to get around. This is a small hotel. It is in Old Montreal which has many tourists. but, it is easy to get where you want to be.

It was our anniversary and we wanted to make sure we had exactly the type of room we wanted for our stay. Since Hotel Nelligan is undergoing renovations, we called the hotel to ensure booking success. Unfortunately, the front desk staffer was untrained so we had to call multiple times after we received no email confirmation, each time we were told that everything was fine. As it turns out, this hotel person entered our email address incorrectly, email went to a random other person in the US who assumed this was fraud and he canceled our reservation. We knew this after he called us to see if we were legit. Nice guy, but the hotel gave him our phone number, address and news that it was our anniversary. At least he wished us a happy anniversary which was nice. The first night at Nelligan started well as our room was very nice and faced the Port area. The next morning at 6am, we discovered that the renovations were taking place in the back half of the hotel, one room away from our room. A large person was walking on the roof and dropped a pile of construction material right over our heads. Good morning!! Construction commenced with noise coming from above and next to our room, even after we were told by the front desk that we wouldn't hear anything. We noted how Montreal garbage and recycling (especially glass) is taken care of very early in the morning as well, right below our window. Working with the front desk manager, we moved to a similar room, one that was already renovated, on the front of the hotel. Nice room but similar issues with noise as we discovered Rue Saint-Paul Ouest (the street in front of the hotel) was being repaved from brick to cobblestones from now until Spring 2026. Very nice! But, at 6am we heard large trucks arriving with material, jackhammers removing old material and brick saws cutting new stone. Every morning. Much worse than the late night revelers who were leaving bars and restaurants around midnight each night, something that is really unavoidable but just added to the question of "how does anyone sleep in this hotel?" Pros: - Location is very close the the Port which was nice. In fact we walked almost everywhere from this hotel given its location in Montreal. - The rooms featured old brick on the wall. Heated tile floors in the bathroom Cons: - Noisy. Front desk staff less like a luxury (expensive) hotel and more unaware of what is going on in their own hotel or just outside. - Mama C restaurant is crazy expensive and the casual bar area has terrible service and super expensive food. (example: A greek salad for CAD $30)

Want the quintessential Montreal experience? Hotel Nelligan is located in the very heart of Old Montreal, where you can be forgiven for thinking you are in Europe. Looking out the window of our suite, we see cobblestone streets, historic facades and beautiful cafes. Our suite had high ceilings, an exposed brick wall and a lovely fireplace - even though Montreal is only 5 hours by train from Toronto we felt transported to a different world. Our king bed was - to quote Goldilocks - just perfect, with quality linens and excellent pillows. (For me, good linens and pillows make all the difference.) What really makes Hotel Nelligan stand out, however, is the incredibly personalized service. You can feel you are in a family run hotel. Everyone seems genuinely proud to work there and we were treated with extreme kindness throughout our stay. The sommelier took the time to explain Greek wines to us, the front desk did not lose patience with me when I locked myself out of my room (twice) and even the breakfast waitress was attentive in explaining the choices. If you stay at Hotel Nelligan please do try the in-house restaurant Mama C - the greek inspired menu blew even my foodie husband away. The grilled octopus in chick pea hummus is a must try - I would go back just for that. Wonderful hotel.

Great location

Loved the decor, the spaciousness and the location.

It was loud with our room overlooking an alley.

Very chic and comfy!

All was great!

Centrally located very professionally run luxury hotel, with friendly helpful staff

Nothing- all good

礼宾服务不错👍代客泊车很好👍清洁阿姨服务很细致周到！餐厅不错，餐食很棒，服务也很好👍位置极佳，就在圣母院东边两三百米！

办理前台入住需要改进！我们12点45左右到达酒店办理入住，前台服务员说房间没有准备好，要我们留电话，房间准备好了通知我们。我们足足等了三个多小时，直到16点也没通知我们入住！！！我们找到前台服务员问她们，才跟我们说房间准备好了！可以办理入住手续了！

The hotel is well located in Old Town and has a beautiful decor with old brick walls and wood floors. Every one who works there is very helpful and offers great service and the food in each restaurant is excellent. We had a fantastic experience and will definitely be back!

Es ist ein äußerst geschmackvolles Hotel, Zimmer und Betten! Das Essen im Restaurant absolut fulminant mit einer tollen Dachterrasse! Unbedingt zu empfehlen!

Einen einzigen Vorschlag zur Verbesserung wäre eventuell andere Musik im Restaurant, ganz sicher aber leiser ..😏. Wir haben trotzdem alles genossen!

Lovely space, great staff, three excellent restaurants. There is some construction in the area that is easy to navigate around. Lots of nice shops and restaurants close by.

We had breakfast twice at the hotel. Both meals were excellent! the French Toast was amazing.

Staff and room.

The restaurant in hotel, very average and overpriced, especially wine!

Jonathan from the concierge team went above and beyond making our stay memorable! Thank you so much for everything and ensuring we were looked after. Would absolutely stay again!

The signature suite we had for ten days was just great. It had a newly renovated bathroom, a large sitting area with a fake fireplace and a veiw of Rue St. Paul right out our window. The staff was just great at all times. They were very helpful and the Concierage service was top drawer. The price was quite good for a small suite and actually cost less than what we would have paid at the Marriott for just a sleeping room. Mamma C restaurant was excellent in terms of the service and the food and the ambiance was wonderul. We did have just a couple of small problems with the room but they were addressed rapidly and correctly. We plan to return there again in the future and can highly recommend the Hotel Nelligan, which is directly in Old Town Montreal, to those interested in more of an up-scale experience. Our thanks to all of the staff.

A beautiful hotel in historic Old Montreal. Friendly staff that were very accommodating to all our needs. Everything is walking distance, we never had to take our car from valet to go anywhere. Excellent dining options nearby, boutiques and sightseeing.

Excellent unpretentious service all round!. We give you highest marks.

Good!

Amazing treatment from the moment we arrived until we were leaving. Oh, and its a beautiful hotel.

Very vlean and high end amenities

My favorite Hotel and we would go back in a heartbeat. The charm, the people and the accommodations were stellar. Loved Montreal and The Hotel Nelligan was the cherry on top.

They upgrade my room as they were sold out

Good

Location, clean room, great staff

Lovely hotel, close to major sights

Chambre confortable (424) donnant sur l'atrium. Très calme ce qui est un critère important pour moi. Mais décoration très banale et impersonnelle. Pas de mur de brique (si original généralement) comme on peut le voir sur de nombreuses photos au moment de la réservation. Emplacement de l'hotel juste top. Rue St Paul, c'est une localisation idéale. A noter aussi le Bar Roof top vraiment génial, soit pour y manger ou juste prendre un verre.

Comme signalé avant, chambre confortable, mais impersonnelle et sans décoration spécifique. Je m'attendais à mieux. On est quand même sur des tarifs à 300 Eur la nuit !!. Des ascenseurs qui sont souvent utilisés par les personnels de service et qui vous amènent au sous sol quand vous souhaitez juste aller au lobby .... Un petit déjeuner où on vous annonce quand vous vous installez qu'il n'y aura pas de service de plat chaud parce que le chef n'est pas arrivé et qu'on ne sait pas quand il sera là. Pas digne d'un hotel 5* qui devrait avoir une solution alternation pour pallier l'absence d'une personne.

This was a fantastic hotel…great staff, wonderful restaurant ( Mama C’s) beautiful room, gorgeous decor. My only area of improvement would be to turn the music down in the rooftop bar after 9:00 pm, especially on a Sunday night!

Great staff

Wonderful hotel in old town Montreal. Great location. Staff really friendly in every way. Would highly recommend ! The restaurant Mr C’s was also a great experience in the hotel

Hotel is showing its age. Lighting in the rooms is poor (very hard to put on make-up or shave). Location is terrific - all the old port and old Montreal interests are within easy walking distance. Hair dryer provided had a melt-down that was pretty scary. At checkout they told us that room renos were starting this week, so issues may be dealt with soon. Rooftop terrace restaurant is a fun place with decent food and Mama C restaurant has good food.

Great hotel in a perfect location.

We did struggle several times getting hot water in the shower. The hotel would’ve been perfect on everything if we didn’t have this issue.

The additional touches of client care to help us celebrate our 25th anniversary was great. A nice bottle of wine and sweets. were very nice.

Hotel Nelligan is a beautiful hotel with several very lovely and delicious dining options. We enjoyed the location in Old Montreal with many shops and restaurants in easy walking distance. The staff was friendly and very helpful. Our room was spacious and very clean. We would stay here again.

Wonderful staff!

Les beaux garçons.

J’ai pris une suite qui n’est pas une suite. Par contre, le bain sur pattes est très confortable et m’a enlevé la frustration de ne pas être dans une suite telle la description de la chambre.

Loved everything. Location, property, comfort of the room and bed and furniture. Highly recommend this property.

The hotel was very kid-friendly! We had a 1.5-year-old with us, and the room was very safe for her.

Very stylish with great location. Staff were great.

Lovely rooftop bar. Great staff

Fabulous location

Great locations. Luxurious hotel. Loved the rooftop!

Location was top notch. Bathroom was great. Plenty of room for personal toiletries.

No outside window. I like fresh air. Had a difficult time with the A/C. The restaurants and lobby were clean and fresh. The room itself…bathrooms were clean and fresh, the room was tired and worn (carpets don’t help the situation)

Fantastic hotel in the heart of old town Montreal

5 stars

Lovely character property, with a friendly team. Liked our room and the restaurant. Roof top bar adds to the experience.

Exceptional property, wonderful restaurants, attentive staff excellent concierge. Such a wonderful time.

Lovely sheets!

The hotel is in the bustling historic district.

Luxury at an affordable rate! Great service and food options any time of the day! Love the Nelligan!!

Clean, friendly, nice bar, cute area of town. A+

Beautiful hotel in a great location!! Walking distance to Restaurants and shopping!

The hotel is old and has a lot of charm. Overall a 5 star experience. Some minor things to improve: * Carpet in hotel rooms is not good. No matter how much you clean, it will never be clean. * Room did have a musky smell. Most likely from that carpet.

Beautiful room. Staff amazing. Great roof top bar.

Excellent staff and location. Room was very comfortable. A minor glitch with the ac was fixed instantly. Highly recommend!