pentahotel Paris Charles de Gaulle Airport

Great vibe great room bed shower just aneat hotel great for a night before boarding

Didn’t

In our opinion Penta provides a Holiday Inn experience and is especially fit for the American traveler. It meets expectations

The hotel was very close to the airport, and the restaurant was open for all meals which was very helpful, since there did not seem to be too many other restaurants nearby. They use an uber service to transport to the airport which cost nine euros.

James and Veronica were very helpful! It is the staff that make a place excellent and they both were very helpful! Would stay there again as a rest before a big flight! Merci

Very trendy and hip hotel, yet Very clean and modern. Helpful and thoughtful staff.

Easy to get to and from CDG. Meal we had at the restaurant was great.

This hotel is a decent choice for an overnight stay near CDH airport.

The staff is the best part of this hotel! They're very helpful and customer-service oriented. I personally didn't like the 'bar, night-club, and red, black.yellow colors, disco blinking lighting decoration style'. Not appealling to me but could be for those who might like a 1930's decoration-style. Thank you anyway for the friendly, customer-oriented staff.

Convenient, clean friendly and helpful staff

Very nice, very new and 9 Euro special deal to CDG. Check in easy - sort of like Moxy @ the bar but better organized Check out easy Room was good for overnight- very new and smart Special thanks to Trevor at the desk/bar - a kind and true gentleman!!!

Awesome

Great hotel at a great price! Everything was clean and people were friendly. Super cool vibe when you walk in, great value.

Helpful staff, excellent breakfast, everything was nice.

Really enjoyed this hotel. They are Eco Friendly which is a big plus for me and the staff was extremely friendly and useful. I highly recommend.

Great style and attention to detail.

It was an average hotel. Carpets in the room need upgrading and cleaning staff need to pay closer attention to the cleanliness of the walls and other surfaces.

Nice waystop before CDG airport. Clean, modern, quiet. Restaurant is limited.

The +: bed very good, great room, great bathroom; breakfast nice but not very long (stops at 10am) The -: breakfast stopping « early »; cleaning of gym and sauna whim we were using theses spaces -> not appreciated -> hotel shall review this organisation

Hotel was great, clean (and spacious for Paris), restaurant had good food and the staff was nice. Knocked one star off for the hotel transportation. It’s some partnership with Uber but is impossible to figure out. I ended up just taking an Uber myself. The hotel is farther from the airport to be called an airport hotel than I’m used to. Otherwise, great stay at a great cost.

Toilets have dust,beds have dust not a clean property at all. Bed and linen smelling of smoke,staff not helpful.

The hotel seems dynamic and attractive, nicely decorated bar, restaurant grills burgers outside on the BBQ, and very friendly staff. However the mini fridge in my room did not properly function: a small disaster because I was carrying home quite a lot of cheeses and counted on and needed cold fridge. Also, stained carpets.

Hotel was very modern but no wash cloths were provided nor available. The king size bed had 2 twin sized comforters instead of one king size one. TV reception was very limited. Check in (at the bar) was very fast and friendly. The restaurant food was very good, and the breakfast buffet was delicious. Hotel is advertised as having a shuttle to airport, but in fact they connect you with an "uber" style ride. Did I mention that the location was incredibly convenient to CDG airport in Paris.

Great service, food, awesome vibe and excellent location close to airport! Thank you!

Nice hotel near CDG with great staff and good food and fun bar.They made a quick overnight stop between flights a good experience.

Just generally kind of gross. Check in at a bar, dirty hallway, silverfish bugs in the room. We were only there from 12am-8am between flights, and it wasn’t great. The also had trouble checking us in and out and blamed it on our Expedia booking. Tried to charge us ~40 euros more than our prepaid booking in addition to the tourism fee. It was ultimately resolved, but they kept trying to blame us and get us to pay.

Cpnvenient

staff were not that accommodating in getting our room ready as we were early.

Because the transportation was absolutely impossible and cost us 2 hours and 30 Euros to get 2.3 miles the rest was tainted from exhaustion and frustration. The link for how to get from the airport to the hotel needs to list ALL pertinent information such as the required pick up sited for Uber. We did not receive a link as promised so offered our location which was in the recommended area but didn't have any information telling us we needed to go to Terminal 2 B Parking garage. I was traveling with 2 handicapped people without the info needed.

Very clean and beautiful hotel near the CDG Airport. The room was nice and the staff kind. Although the area is a little bit far from downtown Paris, it was safe.

Bilingual front end staff (English and French). Baggage storage. Clean and quiet.

Reception manager is not client friendly

Great hotel, great staff

la propreté de l’hôtel était bof

Close and within walking distance to Roissy en France, a small charming town filled with French country feeling.

Loved the style and the bar and restaurant was excellent. Breakfast was good and convenient for quick trips.

We stayed here one night because if it’s close proximity to CDG airport! It exceeded our expectations. The restaurant was excellent for dinner and breakfast!! The lobby had many charming areas to sit! We would highly recommend and plan to return in the future!

The setup is very modern and has a nice style, the room is huge compared to some other hotels, the service is super friendly, from the reception to the bar to the room service, the bed is extra comfortable, the shower hot, we definitely will book again coming back from France! and the price is reasonable!

Upon checking in I was informed that they could get me an uber back to the airport for $9. Not true it cost me $16. The rugs in the common areas are extremely dirty and nasty looking

Very nice vibe. Decent restaurant and bar, friendly staff, Great value.

Great hotel. Liked our room. Hotel Lobby is fun and innovative. Staff was extremely friendly and helpful.

Hotel room very clean and comfortable. Staff at front desk not very helpful or polite. Can walk to shopping center which was convenient. There is an uber/ taxi transfer to airport if ask at reception.

This place is over the top amazing! All the cool hang out spaces, a beautiful bar area and pool table. The restaurant was really good and they even packed us a breakfast bag to go since we were leaving so early. Highly recommend.

Very quaint hotel. It has something for everyone in their lounge area. I'm definitely recommending this hotel to freinds back home

Property was good. Only thing is they charged us more and I didn’t know what for in my credit card. Even we paid city tax in a cash

The hotel is typical for a place to stay to get to an early flight the next day. The room was spacious with regular amenities and the bed comfortable. Decor of the bar and restaurants was nice, food soso. What was irritating (and added costs) was the absence of shuttle from the airport even though it advertises to have a regular one. (got canceled). Next door hotel operate one apparentelyl They offer a 9 euros UBer ride but I could not reserve one once arrived. Thus count an extra ~30 Euros for transfers!

Hotel room was good and spacious. Service was ok, not spectacular , but not bad either. Restaurant had good food. Would stay again.

A clean pretty hotel close to the airport.

Close to airport and convenient. Food at the cafe was very good. I did see a roach on one of my pillows. Fortunately just one, and caught it and killed it before I turned off the lights.

Staff was very pleasant and attentive. Food selection could be better in the restaurant.

Nice hotel, large room, nicely decorated but spill on rug which needed to be cleaned.

Convenient

Very close to airport, great food, love relaxing atmosphere in bar and common room areas. Beds and pillows very comfortable and very clean.

C'est un hôtel que je ne connaissais pas. Maintenant que j'ai découvert j'ai beaucoup apprécié. De l'accueil pour l'enregistrement à notre sortie nous avons eu à faire à du personnel très sympathique, très attentionné et souriant. Le restaurant et son personnel aussi très accueillant avec un chef qui nous fait des excellentes viandes grillées. Je vais revenir à la première occasion. La proximité de l'aéroport est un autre atout important. Merci à eux pour cet accueil.

We loved the entire Penta hotel concept and the pentalounge downstairs, enough that we signed up for the “friends” program. Only small complaint we had was a faint sewer smell from the toilet, but it wasn’t because the bathroom wasn’t clean. We think it was possibly because the wax seal under the toilet was compromised, and we just let the management know. It happens.

very nice atmospher, food was great, great bed a pillows would stay there again for sure

Needed a warmer and larger bed cover;no hair conditioner; no face cloth; mold in shower. Quiet, easy check- in.

Staff was helpful

Only airport convenience if you are looking for city, it’s far from it.

Very modern hotel with bar open late

Fabulous hotel! Quiet and easily accessible to Charles De Gaulle airport. Incredibly comfortable bed. The front desk staff speak English

Good place to stay if you are flying from CDG airport.

loved staying here. close to airport. clean, comfortable beds, cool bar and lounge area. friendly staff. would 100% stay here again.

Just what was expected for an airport hotel for location. Room, bed and bath were were extremely comfortable.

The breakfast lady who work there, need to be more friendly otherwise the people who work in the front were nice.

Staffs were really nice but the room had a smell

We are really in love with the staff and the bedroom.

Wonderful breakfast in Paris hotel!

We were pleasantly surprised when we arrived at the hotel. It’s awesome to know that they have an Uber service if you reserve through the hotel, from the airport. We will be returning to stay three more times in the next two months after this experience..

Penta hotel have us a beautifully decorated room with a non-working air conditioner. We asked for another room adm told to wait foe the fan to work. Then another phone call with no change and now no any rooms available. Another phone call and we were relocated to another room down the hall…at 4:00am, no sleep for our 8am flight :(

the location is near the airport which is great, but aside from that; very dirty, stained walls and carpet. Don't remove your shoes in the room! The lobby was nice and the restaurant wasn't bad. We could not get over the stained, filth in the room. Something spilled or someone vomited on the rug and it was left to fester. Weird decor in the room. Luckily only stayed one night

Very helpful, pleasant, friendly, welcoming- highly recommend!

Convenient to airport, very clean, super nice staff.

Good for overnight stay if you're flying out of CDG

Amazing property, clean, well organized and spacious. The checkin was slow as the staff did not acknowledge us even when they were free and we were the only ones standing in front of the check in counter, but once we approached them, it was quick. They arranged a Uber back to the airport quickly, thanks for that. I will stay there again.

Excellent location.

One of the best stays around Airport CDg. Very easily accessible by bus. The breakfast is really good. The staffs are very polite and helpful.

We only stayed there because it was near the airport so we could catch an early flight to the USA. But it was quite far from the CDG airport: an 18 euro cab ride to a cluster of hotels far outside the airport. No one at CDG could tell us where to get the bus shuttle to the hotel. And when we checked in, the desk said it did not have a shuttle. They arranged an Uber ride for us to get back to the airport. No breakfast. The information on the Hotels.com web site was false.

I stayed one night. The hotel is very cool looking and very interesting decor. However, in hotels.com and the hotel website says there is air conditioning. This hotel is a "4" star hotel. Before I went to bed turned the Air conditioning on. Air conditioning never got below 20c. Around 445am, I called receptionist and they said they would have someone come by around 10 mins. 20 mins later no one was there and I called again. They said a tech will have to come 830/9am. I told them to not worry about since I was checking out in the morning around 930am. Two spoke in french and then hung up the phone without apologies for this issue.

Helpful staff

Good customer and great food at the restaurant. Ambience smelled good.

TV did not work.

Great value. Nice staff

Very nice and trendy place.

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Excellent hotel and very convenient to the airport which was key for us.

I enjoyed my stay.

Great public areas and breakfast. Comfy room and good location for CDG

I had an excellent stay at the Pentahotel Paris CDG Airport. The proximity to the airport can’t be beat. The common areas were superb, with plenty of couches, desks, and other comfortable spaces. The dining area offered enough options that I didn’t need to leave the hotel and could count on getting food late at night. Room service was available with a variety of good options. The area around the hotel was nice, quiet, and clean. Breakfast was great, with ample choices. I highly recommend including breakfast upon arrival since the price is heavily discounted and definitely worth it. There is a shopping mall within a 20-minute walk or an 8-minute Uber ride, adding to the convenience. The room was ready for an early check-in and was properly clean. It was absolutely huge, featuring a massive bed, living room, and desk, making it feel incredibly spacious, especially compared to downtown Paris. The room AC worked well and was easy to adjust. We stayed there overnight before our flight the next morning, and the experience was absolutely effortless. Check-out was also smooth and hassle-free. They offer Uber service to the airport for a flat fee at a highly beneficial rate – definitely take advantage of it. The staff were friendly, courteous, and complimented my French! This hotel is a great deal and extremely convenient for travel out of or into CDG. I highly recommend it for its convenience, comfort, and excellent service.

Breakfast was outrageously expensive €22, so we didn't take it. No convenient way to go into Paris without first going back to CDG by bus or taxi. Very few restaurant choices in the area. It's basically an island campus of hotels. Our room was worn out with wall and carpet damage.

Wonderful hotel with friendly staff. Highly recommended

This property was clean and had everything we needed for one overnight. Stay to rest after a long airplane trip.

English was understood and spoken. The room had separate shampoo and body wash. Bed was very comfortable. Although I did not use it there was food at night and Bfast in morning. Improvement: have transport to airport

Good

It was clean and quiet

Modern facility that is very comfortable. Nice breakfast.

Nice hotel with close proximity to the airport. Nice sport bar. Good breakfast.

Clean, sleek, modern design. Very quiet considering the proximity to the airport.

Best room I’ve ever stayed in

Great