Van der Valk Hotel Paris CDG Airport

I liked the Comfy bed. Nice bathroom. Nice staff. I didn't luke that the AC didn't work. No microwave oven. Very tiny refrigerator. Got stuck in elevator twice. No stair case to use and svoid avoid elevator.

Very good

Hotel rooms needs a lot of updating. Old and smelly. No pool or other facilities and the weight room bathrooms were unusable. Absolutely nothing to do if you want to kill some time. Unless you want to walk to a mall?? The shuttle was not useable for terminal 3, of course the terminal we needed.

I didn’t have the opportunity to browse the amenities, as my stay was only an overnight layover.

I was told the hotel is 1 year old. but the corridors and rooms have another story to tell. they looked aged. intercom did not work and the kettle was leaking. so not ideal. AC was loud was not cooling the room. hot water from the shower had a mind of its own by shooting boiling hot to cool every few seconds. so not a good shower too. on a plus side the restaurant and the food were perfect ! the hotel needs to address these issues ASAP !

Great property. Very clean

Spent a short night at this hotel awaiting my flight at CDG the next morning. The hotel lobby looks quite grand as you step in. The check-in was quick and easy, staff was polite and professional. The room was nice, clean enough and comfortable. The airport shuttle was important for me as I needed to get to the airport on time, and it worked efficiently. I did not get to try the breakfast nor eat at the restaurant. Overall, recommend.

The shuttle was on time, but what we did not realize is that they don't take you to the right place it is one location that is the drop off. We were no prepared for that.

From the incredible front desk welcome, renovated room, overall lobby area, comfortable bed and shuttle to airport, best stay we had in two weeks.

Our room was dated, with scratched walls, but worst - was smelly with old tobacco smoke though we specifically requested non-smoking room. Complained at checkout. Stuff is polite and available.

Lousy shuttle service and dining food is not very good and rooms dayed

This hotel is being renovated. We were in a newly renovated room which was very nice. Staff at reception were good however they were having some issues with the key card machine which resulted in having to go back to reception because we could not get into our room. The food was fine in the restaurant but not many options. The room had a Nespresso machine and two complimentary water bottles. Shuttle runs every 30 minutes but not between noon and 5 pm. This made a long wait for us.

Clean room

Nice airport hotel but the shuttle bus does not start until 5 am and stops at 11.15 which is not really good enough

N/A

Only stayed for one night before our flight but the building was so beautiful we wished we were able to stay longer! Airport shuttle only seats 6 so we had to wait for an extra 30 minutes, but was easy and convenient

The room was very comfortable and lovely. Nice complimentary tea, coffee and water. I was hoping the shops would be closer to walk to. A fine experience. After Italy 6€ for cappuccino was a bit excessive! 😉

Room was nice for a short stay. We had some problems turning off the room a/c and a telephone that wasn't working. The front desk sent a technician up who solved issues in a timely manner. Complimentary airport transportation is a real plus.

Shopping was within walking distance and provided adequate access and variety. We did not use the gym.

perfect

Our stay was simply wonderful. It was the last night of our honeymoon, and we immediately felt at home. Usha helped us with check-in and checkout, and she was the best hotel receptionist we have ever had the pleasure of working with. The breakfast was delicious and had so much variety. If we come back to Paris, we will definitely be staying there again!

Beautiful hotel staff helpful and very nice very friendly and inviting big space well designed

Good place to stay while getting ready to fly from CDG. The breakfast is good…the dinning at night is terrible…very few choices and what they offer is not well prepared. They really get our award for the worst pizza we have ever had.

Staff were amazing

The staff was amazing and the room was very comfortable! I wish I got the name of the associate who checked us in because she was incredible and gave us such a warm welcome! Beautiful hotel that I look forward to staying at again.

This hotel was so nice, clean and spacious. The friendly staff upgraded our rooms. The bathroom was huge and the bed was great! The shuttle was very helpful.

Basic accommodation with wonderful staff but the food choices were limited and not good.

Conveniently located, nice friendly staff and clean rooms.

Not so clean. Amenities weren’t great inside the room. Limited supplies and bathroom was not clean too.

The staff was very helpful and nice

This is an excellent choice if you need to stay near the airport. Good service, nice bar and restaurant. Excellent buffet breakfast. The hotel itself is under renovation right now. It’s not loud or noticeable. But there are some things in the room that I assume will be nicer soon. Like the grout in the tubs. But I believe that’s why it’s such a good deal! And I appreciated the airport shuttle. Just keep in mind it doesn’t run during the middle of the day. They take a break between 12:15-5:15 pm but a taxi would be cheap. I’m sure after the renovations this will be a 5 star rating!

I really enjoyed my stay at the Van der Valk Hotel near CDG. The beautiful atrium and restaurant give the whole place a bright, welcoming feel, and the breakfast was absolutely delicious with lots of variety. The newly renovated rooms are very comfortable and modern. You can see that some construction work is still ongoing, but it didn’t take away from the overall experience. Overall, a great stay and I look forward to seeing the hotel once all the renovations are complete!

Convenient because of the airport shuttle. We had a 13h layover so we slept here. Beautiful hotel lobby and entrance. Seems renovated. The only thing we didn’t like was the carpets in the room, they were a little sticky. The rooms could be renovated. But besides that, everything was great! I would return!

Good service and food

We arrived late on the night of 12/9 and the shuttle were not there. We contacted the hotel and the lady on the phone was very cooperative. The bus arrived and took us to the hotel. The same lady was on the front desk and welcomed us. The hotel is very beautiful and the room nice and clean, and beds are comfortable. The view from the window is very beautiful. The bathroom is clean, only it was stained in the loo. We did not eat breakfast at the hotel, it was expensive. I recommend the hotel, especially if you arrive at night.

It’s not the best hotel but it's ok, neat and quiet, staff are helpful and great.

I would definitely recommend this hotel 100%. Breakfast buffet was 1 of the best, my wife & I ever experienced.

I enjoyed my stay, room was great size and they were able to accommodate 3 adults. Breakfast was great! And free shuttle was a bonus

Beautiful hotel with very comfortable rooms and beds!

Absolutely outstanding staff, and gracious and so kind. Beautiful quiet rooms and very upscale lobby.. perfect in every way

Hotel is easily accessible from the airport with free shuttle service

I needed to stay the night for my flight and this hotel exceeded my expectations,

The hotel was perfectly located for our needs. Staff fabulously….professional and very friendly

The staff was very friendly and helpful and the breakfasts and dinner buffet were excellent. They also have a free shuttle to the airport. The only negatives had to do with their renovations. The hallways were very busy and noisy with workers during the day and some of the floors were dusty. Otherwise a great stay and we’re sure the renovations will add to the wonderful ambiance.

Very classy hotel, unfortunately we only stayed one night in transit out of Paris.

Great experience. Definitely recommend this hotel.

Very good customer service.

The room is big enough and clean for 2 people but the bathroom is a little old I asked for a renovated room when I checked in and the staff was helping was new there she said yes but the one was training her refused to switch me to a new room But overall the hotel is nice and clean better than a French hotel

There is construction going on at the property which meant a lot of banging on my floor. My room was nice and newly renovated but not sure why they didn’t close off that floor until everything was done.

Excellent

Close to airport, shuttle, clean, quiet. Very nice!

Using a rented car, it was a matter of minutes to get to the hotel from CDG airport. Plenty of parking. Very impressive lobby. The staff at the check-in counter were kind and helpful. I received an upgrade to a newly renovated room, which was fantastic. I loved it.

Property is under construction which was NOT listed on the Expedia website. Was " upgraded" to a newly renovated room but was awoken to drilling at 8:30 am. New rooms are not soundproof as could hear the room above me. Was offered " free" breakfast as compensation which was kind of hotel. Also shuttle does not run all day - only takes 7 people and it's first come. My ride was a little tight. Hallways were covered in drywall dust during the day. Don't understand why staff would think it was ok to place traveling clients in a construction zone and expect they are awake from 8-5 at an international airport where travelers are requiring sleep on different time zones? Expedia was NOT helpful.

Clean, listening staff, good breakfast buffet and has smart TV

The staff were very kind, helpful, and accommodating during my stay. I stayed in a deluxe room which had been recently renovated (offered an upgrade) and it was beautiful. Very close to the CDG airport (with shuttle service available). The location isn’t as close to the city but it worked out.

We like the room, renovated and looks new. it is easy to notice that their hard-working ladies take good care of the rooms. People don't stay in hotels to watch TV but I think they could offer more TV channels, like Canal Plus.

Really good!

Good reception and excellent customer services and lovely people. Rooms are new and fresh.

Nice place

Modern hotel, very nice staff, kind and attentionate towards our toddler, very comfortable bed and they upgraded us to a renovated room! The free shuttle was also very helpful! would recommend this hotel!

Spacious and modern rooms. Tasty food in the restaurant. Super friendly staff. Connection to paris also perfect. Bus stop at door step and it will take you to train station part des expositions. From there it only costs 2 Euro per ride (30 min) instead of 13 Euros. I love this hotel. And will definitely come back when next time travel to paris!

The hallways looked tired, but the room was cleanand comfortable, which was perfect for our needs. The breakfast is superb, with a large array ofchoices. The hotel itself is under renovation, which will definitely make it great. Staff are wonderful.

Another fantastic Van Der Valk hotel. Stayed in the recently refurbished rooms, beautiful done. Staff and food was excellent, will be my new Paris Hotel.

One night our look door battery was out and front desk personnel helped to open the door Staff very helpful I should say Very convenient to travel places Enjoyed stayed Room been cleaned daily

I like the view and the way that every looked

Close to the airport.

The coffee bar was a nice perk, but I departed before the breakfast service. Having the complimentary waters in the room was great when I arrived because of how hot it was this summer!

L’accueil a été plus qu’excellent

Little disappointed in the meal my wife had as meat was too well done. Otherwise was a great option near CDG.

The hotel is lovely. It is clean. The staff is very helpful. Only downside is they are doing renovation and the banging, drilling and noise wakes you up in the morning at 8 am, you cannot sleep in late if you are on vacation. Also, some of the bath towels need to throw out , they have stain on them and are discolored.

Check in fine very helpfull. But even though had schelduled someone to pick up luggage for ride to CDG. Never showed up. Took to much time to check out.

This property is conveniently located just less than 15 drive from the CDG Airport. We took the free airport shuttle which was comfortable. There are several public transportation options within a two minute walk of the hotel. The hotel itself is beautiful, brand new, and well maintained. The staff are friendly and welcoming. While it takes an hour to get to the city and Disney, it is worth the stay at this well maintained hotel. I would see it as a peaceful haven after a long day of sightseeing or visiting the parks.

Great location. Within walking distance to a large shopping centre with many restaurant options. Large comfortable bed. Good breakfast.

Had a really good stay here. Appreciated the airport shuttle once I actually found it. The room was nice, clean, spacious. Staff were helpful, friendly and really lovely!

Appreciated the upgrade on first visit to a renovated room. 2nd visit we didn't initially get it and put in an old room. However air con wasn't working so they moved us to a renovated room - noticeably different. Also appreciated the baggage storage and shuttle. Note: last shuttle from hotel to airport stopped at checkout, so you need to make sure you don't miss it or one earlier.

Stayed 2 nights with van der valk. This hotel branch is a disgrace to the van der valk name. The hotel is old and lacking modern amenities its like going back into the 90s and is very outdated. Furthermore before checking out the african women accused us of smoking when clearly i was going outside everytime to smoke when confronting customer service about this issue they went to inspect the room but found no evidence of smoking but still had the audacity to charge me 70€ for just rolling up. Ive been to many hotels and never had any such problems.

Food in the restaurant was delicious. Staff was well trained and helpful.

A pleasant stay and friendly staff

Very spacious room and facilities. Dinner was great, and all of the staff was very kind and welcoming!

Olivia was amazing!

Great location, clean room, friendly staff.

AC is essential for travelers, if Expedia says AC it must be AC WORKING, bed for third person was no ready and staff did not offered early cheking options, nobody will believe that ALL ROOMS were occupied. Property is huge .

Wonderful

The perfect place to stay before your flight. Transportation to and from the airport went smooth, personable driver. The lobby is spacious with comfortable chairs and breakfast was amazing. Will stay here again.

Great hotel, clean, delicious restaurant close to CDG airport my only complaint is that the shuttle does not go to aérogare 2( where delta and Air France flights to US depart from)

Wonderful experience! A great place to stay for being close to the airport. The staff was amazing, especially Anissa. Also the shuttle drivers were punctual and friendly! Highly recommended

Close to CDG . Its a big hotel with a very beautiful lobby and restaurant. Plus points is the complimentary shuttle to and from Cdg . Very near a big mall . Everything newly renovated and top notch

Great hotel, rooms were nice and staff very nice. Atrium was beautiful. Restaurant was very good, food was great, but with they had a bigger selection.

Great location

Staff were very friendly, hotel looked great and was very quiet. Well cleaned and serviced. Air conditioning did a good job even on a very hot day!

This is a great hotel! They went above and beyond to help us with our sick child thanks to our kind front desk receptionist Olivia. The room is very spacious and modern, clean. Will definitely stay again!!

nice hotel, nice staff and you can check in early

Easy check in, pretty property, very modern and clean. Enjoyed a great dinner in the restaurant Highly recommend

Overall the stay was pretty good. Our room was in an older part of the hotel. It looked and smelled old. The bed was very comfortable. Breakfast was amazing the menu for lunch and dinner was a bit too exotic for us. The staff were all amazing. Very kind, informative and accommodating!

My room was warm! I could not adjust the a/c at all. I would have moved to another room but I took a shower as soon as I got to the room and did not want to pack up and get dressed to do so and I had to be out in 6 hours to catch the shuttle to the airport. Only complaint… the a/c.

Everything was good apart from the shower didn’t work. An apology was given but no refund or voucher, which reflects a bit a poor service as there is no attempt to give you some compensation for the inconvenience.

The rooms on the atrium side are noisy. You can hear the noises from the bar and restaurant. In my room there was a noise coming from an electric motor starting and stopping. Did not sleep well because of it. Made a remark about that when I checked out. The restaurant is a ripp off. I had Dos de Cabillaud. Never seen such a smal piece of fish, may 4 cm x 4 cm and very thin, sold for 28 EUR. Taste was good, but I left hungry.

Very clean, large & quieter rooms.

The property is safe and convenient to airport and train station to go anywhere. The shopping mall close by was a 10 minute walk and had many wonderful stores. There are other shopping malls close by but require a ride/uber/taxi. Hotel also offers free shuttle to and from airport/train at CDG. Staff is also very helpful.

Great location for the last day of my trip! Nice hotel room to relax. So convenient with the free airport shuttle service