One&Only Palmilla

Hotel com uma estrutura impecável, ótimos funcionários e tudo sempre muito limpo e organizado

Infelizmente os restaurantes tinham itens no cardapio para almoço e jantar que nao respondem a realidade, absurdamente caro tudo, ficando inviável fazer refeições la

One & Only never disappoints! I go all in when I travel & can be finicky. This was my second time at the property & second time staying in a Casita Suite, but first time with one of my children (I have 4). The room, the little details in the room (little gifts & aromatherapy oil of choice burning at turndown, children’s slippers, toothbrush & robe, fresh fruit, incense to burn, on & on). The Butlers were always 10 steps ahead, if not 50! The room service is 5 star, the spa is 5 star, really everything is. The gift shop, restaurant, amenities…. At this point it’s safe to say, One & Only is a brand that I feel is so consistent that I truly feel comfortable booking at any one of their locations around the world. It’s gives you a family vacation that you don’t need a vacation from after! IYKYK. As far as the resort catering to my child, true story, he met so many wonderful children & begged to go to the kids club to see them all and play. From the moment we stepped foot in the property he was treated like a little prince, they greeted him with a wonderful Muslin bag filled with so many goodies - Kids club hat, shirt, water bottle. It clearly felt like his little private world & really the resort makes sure that the kids feel part of the entire resort experience. The first time was a girls trip & honestly I don’t know which one was better, because they both were equally amazing. Truly 5 stars for their kids program & our experiences this week! To the manager, who was truly an angel, and my butlers in room 2218, Thank you, with all my heart! You made this trip unbelievably special for my son & I.

L’emplacement, l’environnement, le personnel et la Decoration dans l’ensemble de l’hôtel

We had a toilet issue and had to move to another room

Spotless and beautiful property. Very clean and the breakfast was awesome

The prices for food is ridiculous! 1 hamburger, 2 tacos, 2 sodas $165.00 for lunch. We ate off property all the time because the prices were crazy. All the other guest did the same mostly

Grounds were immaculate! Architecture was elegant and tasteful. Staff always helpful.

Noisy people in rooms near by.

Playa Pelícano

I loved having so many options and the health juices were also varied and we tried most of them! Of course you cannot beat the view and the staff was incredibly attentive! They even noticed I was a little chilly and immediately offered me a cozy blanket!

Good customer service and low density environment

Price per each night and missing a lap pool

It is a beautiful property with amazing pools and a very nice beach. The rooms are large and comfortable and we had a great ocean view. The staff are amazing. Food and beverage was very good.

The food and beverages at the hotel were expensive so we sought food at restaurants outside the hotel. The location was far from town and other restaurants so we had to take Ubers and the traffic was awful.

Beautiful rooms in a beautiful hotel, with exceptional service and attention to detail. All the staff seemed to have a genuine concern to make sure we had the best possible time. We were given a free upgrade so that the two families in our party could be close together on the property. My daughter’s birthday was marked with a number of generous gestures, including a virgin piña colada on the beach and a beautiful cake that appeared in our room. The beach was great, with calm seas, interesting snorkelling and attentive drink service all on our doorstep.

We did not find the restaurant prices as objectionable as some. Of course, they are high for Mexico (or indeed anywhere else), and for genuine Mexican food you would be better off (both financially and culinarily) going elsewhere. But nothing we had was priced off the charts for a top end hotel, and the quality was reliable and often very good. Some of the activities were a different story. We were quoted USD 4,000 for a morning’s boating for 4, and almost USD 1,000 through an agency introduced by the hotel for a surf lesson for 2. Unreal prices, but it didn’t spoil our trip as it was very easy to get online and book the same things with reputable operators for less than a third of the price (although we decided against the surfing which turned out to require an hour on the road to a better surfing spot).

Everything

Sushi restaurant not good at all

Everything

Nothing

Spectacular location, facilities, dining and staff! This was a return visit for us on our 20th anniversary and we absolutely loved it! There are more than a few world-class resorts in Los Cabos, including several that we have visited and enjoyed (Esperanza, Las Ventanas and Waldorf Astoria Pedregal), but we believe the combination of the vastness of the property, its beaches, and greenery combined with truly, exceptional dining and a very experienced and personable staff makes Palmilla hard to beat. Thanks to everyone for celebrating our anniversary along with us.

Absolutely everything 💕

Everything was perfect💕

Unbelievably amazing service!

One of the best places I have been to and traveled 5 of the 7 continent's.

We had the best trip!! Beyond special!!

This hotel exceeded expectations. There are several pool options as well as several beach options. It’s a gorgeous property and comes with a personal butler and amazing ocean views.

Beach view

I don’t think I can put into words how amazing, incredible One & Only palmillas was. From the Acienda feel, to the amenities, the food, the atmosphere and most importantly the staff. Isaac and Hector where our butlers. I can’t express enough how incredible they were. Everyone made us feel welcome and at home. One & Only palmillas has a life long customer with my wife and I. I can not wait to go back. The only moment we were both sad was when we had to leave. Los queremos mucho!

Beautiful property , excellent room, great food, and friendly staff. My only complaint was restaurant, spa, and shop prices were excessively high. Even without a cocktail , lunch was $75 for 2 chicken tacos and tea…90 min massage $569…, prices greater than any other high end resort I’ve visited.

Very nice hotel great staff and atmosphere!

This property is awesome and well worth it. Best views and dining in Cabo

This is a stunningly beautiful property with excellent service. The staff members were kind and extremely attentive, without being even remotely overbearing. Dining at the resort is very nice and is obviously convenient, but it is also very expensive — which isn’t entirely surprising for the high quality of the property. It felt perfectly safe to take a car service or Uber with family into San Jose del Cabo for dinner. There is a great vibe — the art walk — in San Jose del Cabo on Thursday evenings. I would highly recommend this property if it falls within your desired price point.

This was our 10th stay at OOP! Simply amazing resort with swimmable beach. Only negative is meals are relatively pricey compared to equivalent 5 Star resorts in US.

Best of the best 1000 recommended

I cannot begin to explain how special this place was. The obvious talking points are the location, landscaping, amenities and services, but the most important factor my partner and I took away from the experience was the genuine kind attitude from all of the staff. Every staff member had a smile that didn't seem forced, a great sense of humor, and legit made me think - I want that kind of job. What they do is so hard - dealing with so many personality types and having to maintain a positive attitude - and they made it seem so easy. I've stayed at several places with high-end amenities in beautiful locations, but the staff went above and beyond our expectations.

I cannot think of one thing I didn't like. Everything was beyond perfect.

Outstanding service, amenities, food, and ambiance. The one and only place to stay in Cabo!

Everything

Nothing

Hermosa, súper buen servicio del personal, muy limpia , tranquila .

The One & Only is magical!!!

This place is heaven. The service is unmatched. If you are celebrating an anniversary or birthday and want something extra - go to the Palmilla.

From start to finish a first class hotel with great staff service and attention to detail

5/5 across the board with the exception of the food which unfortunately isn’t as good

Stunning!

Unbelievable in every way. Best place to stay in Cabo hands down.

Service and amenities were top of the line. First class all the way.

Great rooms, property and service.

i loved the aesthetic, how lush and green it was compared to the rest of Los Cabos.

from the moment you step out of the vehicle!!! amazing service and detail !!!

Luxury Luxurious

Very clean, accommodating, and professional.

Best hotel in Cabo and we’ve tried many of the properties.

Beautiful property with over the top service.

Best Hotel in Cabo. Always love the service, property location, restaurant! Always great to come back.

Last minute stay. Can not say enough about the property and staff. A One and Only experience that made us a resort fan.

This property is simply magical and the staff is amazing….so kind, attentive, and happy. Many families have been working at the resort for generations and it shows. We have always been adverse to kids clubs because it felt wrong to send them away inside on a family vacation but my girls, ages 6 and 8, loved it so much. They were wonderful with the kids! They have an activity/craft every hour so for example, they’d make candles at 10 am for an hour while we went to the adult pool, then go back at 3 pm to make piñatas. This resort is a splurge but I would rather stay 3-4 nights here than 8 nights somewhere less expensive. The experience is top notch and worth every penny.

This property is unbelievably unique in that it is surrounded in meticulously lush landscaping in such an otherwise arid environment. It is so beautifully maintained that you feel transported to paradise each time you step out of your room... which is also beautifully appointed. Difficult to say what I don't like about the property but it is likely going to need some cosmetic updates in the coming years.

One of my favorite places to stay. The service is unbelievable, they are always welcoming.

Beautiful location and some exceptional staff members. Room was fine (dark, leak from shower, older bathroom) but not great compared to Montage or Las Ventanas. Food was generally very good but pricey even based on other similar resorts. Overall, older property with an incredible location, very good service but feeling its age. Also lots of kids (it was spring break), this is a great property for families especially with breakfast included.

Happiness is the only word to describe. Everything was incredible

This place is a 10 and the service is excellent. If I had to give any feedback, it would be the Fishing trip they arranged was not good and I know Fishing and their is a system where everyone goes to the pool early in the morning to throw magazines and reserve chairs, which I think is not a great policy. But again overall, this place absolutely great.

Nice resort. The food and beverages are very expensive! Seared restaurant was not as expected. Quite disappointing

Having stayed at various One and Only’s across the world we were especially looking forward to a relaxing stay at Palmilla. It exceeded our expectations and more. The natural beauty of the location and the staff at this property are second to none. Like other O&O hotels the grounds are kept in pristine condition and room furnishings very comfortable and in keeping with surroundings. Every single staff member we came into contact with were fantastic. Big thanks to Butlers Jonathan and Enrique who couldn’t have been more helpful and accommodating and thanks to Carlos and Alfonso on the private dining team. If relaxed luxury is what you’re looking for look no further than O&O Palmilla. Very much looking forward to returning in the future.

Nothing!

Beautiful, exceptionally well run property. Fantastic staff. Excellent restaurants / food. Nice beach, gorgeous pools (but Golf course only ok). Spectacular grounds.

Impeccable service

Beautiful property, easily walkable and good privacy. The staff are very kind and attentive. 4 excellent and varried restaurants. Great views of the water, two nice pools, excellent gym

The property was exceptional.

Amazing location and even better staff!

The landscape was beautiful

Beautiful beach. Nice facilities.

Service in the restaurants was very good, attentive. Our butler seemed hopeless. He asked us what we needed during our stay (i.e., turn down after 20:00). Nothing we asked for happened when we asked. Also, cost is excessive at the property. Not great value for money. Mexico does not warrant French or Italian costs. It just doesn’t. The food is not nearly as good and, generally, the service is not as good. I like Mexico but no way the value measures up to the cost. I would probably go back but I will look at other options. One more thing, 15% mandatory service for everything??? They are joking, right? I’m sure Americans will continue to go but it’s because they either haven’t been to Europe or don’t have easy access to great holiday destinations. Sorry, I’m an American living in Europe and I have a home in Southern California. I would be reluctant to recommend Palmilla to anyone.

The most beautiful hotel! The pool was a 10/10! Food was amazing! The best part was the service! All of the staff went above & beyond to make our family feel welcome and help us with anything we needed! Caesar, Ivan and Guillermo, thank you! We will definitely be coming back to one and only on our next Cabo trip❤️

This place was incredible. From the service to the views!

We celebrated a birthday for a special friend. Loved the property- pools, spas, restaurants! We never left!

Beautiful property a amazing service

Incredible staff, very friendly, amazing place, no complaints Pools are beautiful, great spa, delicious food

It is a beautiful property perfectly located on the water! More importantly, it's the entire staff and high level of service that makes the resort truly outstanding.

One of the best vacations we’ve experienced! The minute we stepped on the property they strived to please and serve. One of the friendliest places, immaculate grounds and property and we’ve traveled a lot! The accommodations were exactly as described and views of the Sea of Cortez were phenomenal. We enjoyed the Sear restaurant several times and the waiter offered to show us the kitchen after our meal. That was a sweet surprise, but at every turn there were surprises and sweet gifts given to us. Oh, the spa is amazing! We enjoyed the walkable beach and whale watching from our veranda plus at breakfast each morning. We will definitely go back! In fact, it may become an annual destination for us based on the experience this week. Love this place!!!

What an amazing place. Never stayed at a resort with such attention to detail. I don't have enough superlatives. I would give it 6 stars if I could.

Beautiful resort!

The property is beautiful, quiet, classy, and very private. It’s felt a bit isolated for me personally but if you are looking for pure relaxation and no excitement or entertainment it’s the perfect place to vacation. I will definitely be back, however it will be based on my mood and what I’m looking for in a vacation.

We had a wonderful trip to the One and Only Palmilla. This was our fourth time there, and it is our favorite place in Cabo. It is the staff that make this place so special. Everyone says hello and look genuinely happy to be there! They make you feel so welcome. Ramiro, Fabiola, and Solomon in the Aqua restaurant took great care of us, and Cesar and Guillermo were great hosts! We loved the fabulous breakfasts, Aqua, the fitness center, juice bar, and spa. We will for sure be back to visit!

Nice

This hotel defines luxurious. They call it the “One and Only” for a reason, and it lives up to this title. The room was spacious and contained every amenity imaginable. The grounds were immaculate, and the service was impeccable.

Beautiful property with over the top service

We loved everything about the property

Amazing family trip! Staff was wonderful