Cumberland House Knoxville, Tapestry Collection by Hilton vs Similar Hotels

Guests appreciate the nice rooms and good views.

Comfortable room and positive experiences regarding room quality.

Rooms were generally clean and comfortable despite some noise issues.

Most guests found rooms comfortable, but some had complaints about maintenance.

Rooms were very clean; however, one review mentioned a broken door and a smelly AC.

Rooms had beautiful views of Knoxville and everything was very clean.

Some rooms had cleanliness issues noted, but generally acceptable.

Some guests reported issues with cleanliness, including strong odors and complaints about the state of the carpets.

Very convenient location close to Tennessee campus and downtown.

Great location for accessing downtown and attractions.

The hotel is conveniently located near downtown.

Conveniently located near downtown, close to necessary amenities.

Multiple reviews highlight excellent valet and front desk service.

Mixed reviews on service, particularly bad experience with management and a lack of responsiveness.

Staff were consistently friendly, helpful, and attentive.

Generally positive sentiment with friendly and attentive staff.

Lobby bar exceeds expectations, but some lack of in-room coffee options.

No specific mention of food; assumed standard quality for this hotel tier.

Breakfast options were appreciated and well-received.

No specific complaints, standard offerings for a hotel of this quality.

Some amenities could be better, such as in-room dining.

Free shuttle service and helpful valet staff enhanced the stay.

Limited amenities and issues with only one elevator functioning.

Positive comments regarding the amenities provided in the hotel.

Overall good value for the experience provided.

Mixed feelings due to cancellation policies leading to additional charges.

High fees and limited accommodations do not match the price.

Some guests felt it was slightly overpriced considering the cleanliness issues.