Stornoway Lodge

Particularly Simphiwe for his care and attentiveness.

The views from the lakeside cottage were beautiful and the staff was super friendly

The TV in the room was not modern. And it was tricky to navigate

The place is in a good and quiet place. Great for relaxing.

Breakfast is said to be at 8am but both days by 8am the staff is still setting up. Sunday I almost got late for my flight.

The room was beautiful and spacious, thank you for switching on the aircon in advance! It was lovely to walk around and enjoy the scenery at the dam. All the staff were very friendly and helpful, even the night watchman greeted us with a friendly smile!

The breakfast was very good, the option to have cappuccino at breakfast and syrup/honey and grated cheese with the flapjacks would have made it perfect.

I loved the breakfast, dam and animals on the property

The interior of suite 7 that i booked was gorgeous.

The yard was dirty and dry. There were no activities. Their breakfast is limited instead of a buffet. There was no communication from nightshift person. I had to always call. Bad garden.

The Staff were accommodating and amazing, specifically Martha, the room was stunning and clean, the venue is child friendly and so beautiful to have events. The staff made my baby`s birthday fantastic.

The food was excellent, cosy place and the dam rowing was a good suprise

In the main all good, i would just do bit of touch ups with good old paint on furniture. Thats all

The staff were awesome and breakfast was delicious.

The room was too big and lacked creativity, the room was not cosy at all and I didn't like the fact that the bathroom door is facing the kitchen. TV, few channels and no channels interesting, I think they must consider smart TV's so that a guest can log in with their accounts and watch what they like. The WI-FI connection was weak in the room.

We loved everything, the food was great, especially breakfast since we booked in the self catering room, staff were very friendly and helpful, place was nice and clean... Our stay there was great.

Great staff, friendly. Beautiful room and great food at The Fat Olive 🫒

Breakfast was excellent, great staff! On Site Restaurant & Bar makes life convenient

i loved the jacuzzi and the breakfast was very good would definitely recommend

if i had to say something i didnt like it would be the wifi connection didnt connect everywhere in the cottage other than that i loved everything

The staff was very friendly when we arrived and made us feel welcome.

When it was breakfast time, we had to ask each time for clean plates, they should pick up on these small things

The staff was friendly, the place was lovely. My family and I enjoyed our stay

The weather was a bit chilly. Some heating device would have been nice.

Lovely place, good breakfast, spacious rooms, well equipped kitchen, great hospitality from the front desk and great service from the waiters and waitresses at the Beach bar and FatOlive, shout out to Benji and Thobile. It was our second stay so we knew what to expect but they exceeded our expectations this time. We had booked two nights in a Luxury Suite and the last night in the Lakeside unit specifically for the Jacuzzi. After our first night, front desk phoned us that the Jacuzzi unit has become available so we can check in there today instead of the following day which meant an upgrade, needless to say we ran to pack up our stuff right away, that speaks volumes of their hospitality and excellent customer service. We will be back!

The jacuzzi at the Lakeside unit needs an upgrade to a more easy to use system, we had to call in a maintenance guy, who was already at home, late at night to show us on a video call how to operate it. We faced the same issue on the second night as well, we struggled to bring the temperature down for a good 2 hours. This is the only issue that makes me my rating a 9 instead of a 10.

Everything was great, the food and the staff was great.

Nothing

The location, the staff, the spacious and comfortable room

all of the staff are super fendly and welcoming, the food was out of this world, to top it up there was a live performance which was great.

I loved the environment and the friendly staff.

Absolutely nothing. I loved everything

The place was nice, the staff was amazing friendly and helpful

The water pressure on the shower was disappointing, the water was coming out soo slow ended using a bathtub

The views are beautiful ideal for summer stays though It was freezing when we were there

The info in the room on breakfast is not updated but they made a plan for takeaway The gate situation is frustrating at night as there is no buzzer and reception doesn't answer the phone.

Staff were very responsive to ensure we had a good stay

The Jaccuzi

The noise of cars passing on the main roads

The staff was extremely friendly and helpful. Facilities was cleaned well.

The ants was quite bad. We wernt aware of the ants issue and left some food on the counter to come bk to it being covered in Ants..

Beautiful location. Clean. Staff was helpful. Restaurant was great. Nothing really to complain about🔥

Confusing when entering. Parked far from reception and walked then had to bring the car up to where the room was.

it was a comfortable bed and had good pillows

A noise emanating from the TV that was not sound related. only one lamp worked, and it was not very good. Thin walls, could hear the neighbour's tv and conversation. The toilet seat doesn't quite fit the toilet. it was cold but the wall heater was unplugged and the cable was not in the room. not that I wanted room service, but it was advertised on booking.com but there was a sign in the room specifically saying no room service. a fern hangs in front of the door in a manner which pricks you every time you lock or unlock the door. the shower head was stuck aiming mostly at the wall, and while I'm no plumber i do have some experience in that, but could not realign it. The hot water seemed to be running low too, despite there only being one other occupied room in the area I stayed, though that could be attributed to the neighbors.It wasn't a bad stay, but there are definitely some things needing attention. I was never uncomfortable or feeling bad, but I never felt like I was getting my money's worth either. I skipped breakfast as it is only served from. 8am onward.

The location is perfect, easy to find. The place have such a summer vibe! It’s so clean, bedroom smelled so great.

There’s nothing to not like…

I liked everything and more the food and also the loaction most off all and wonderful stuff

Staff is very nice and helpful.

Informed about Restaurant closed on Mondays only after booking was made and payment done. Remote location for finding alternatives.

Enough entertainment for kids.

Facilities at the play area are broken. Dianna approached me with wrong information. She could have at least confirmed my name first before she continued with the conversation.

We miss the breakfast the 1st morning, not aware that it was included in the tariff. Lady at the reception exceptionally friendly and helpful. Actually all staff very very good. many thks. Would like to deal directly with you in future iso Booking.co.

See Above

Rooms and venue layout, child friendly

None

Everything. From the way we were received, shown our room and told about about entertainment within. The room was so clean and spacious. The breakfast was amazing.

Our shower pressure was very low. We could not use it.

I loved the views, my goodness. The tranquility is also unmatched.

There were no dish cloths, and the breakfast options included in the accommodation fee were very minimal. My booking was said to include a jacuzzi, but there was no jacuzzi in or near our room.

The property itself was absolutely beautiful and the animals 🔥🔥 it really does feel like an escape from the stresses of life.. its so homy truly an amazing escape. the only thing I'd say was a disappointment was one of their waiters behavior it was addressed by the manager, but I honestly doubt anything beyond that was done. I'd even go to the extent of specially asking for a lady named zodwa she's beyond professional and really does care. She ensure we had a pleasant stay. She truly deserves a raise or something.

The jacuzzi on The patio

The location is good but breakfast was not good. Eggs, beacon and beans not good at all.

Improve on you eggs and beacon kooking. The coach in room 5 had stains. Please change the cover

Everything in that place Staff members were friendly to us.:

Room was clean, tidy , spacious and perfect. . Breakfast was excellent and delicious. Staff very friendly. We'll be going back again.

TV was a bit fuzzy .

Everything, please pass my regards and gratitude to chef Bernard. He went out of his way to cook for us our request, even though they don't offer that for guests, we will be back to show our appreciation. Very friendly staff, waiters and the lady who cleaned our room.

Please have a mop in the rooms.

Cleanliness,friendly staff and their facilities.We really had a great time.Martha made sure that our check in was smooth ,I’ll definitely recommend it to anyone.

The yoghurt used for breakfast is home made and not nice

The room was very spacious and very nice for a weekend away

Breakfast wasn't a buffet

Views Animals The lake Nature The food The bar The whole entire landscape

None

Breakfast was great but rooms were amazing. Despite wet weather which was disappointing as we chose the lodge for it being kids friendly, we still enjoyed being indoors as it gave us time to relax. Sunday as we checked out the weather became better. We will surely visit again and will recommend the lodge to others, especially my colleagues at work. We will surely go back to experinec the beach bar which we couldn't because of weather.

It’s conveniently located, the staff is friendly and they are really flexible and accommodated ab extra child at a low rate.

The fact that the restaurant only opens on certain days but it was however opened daily for breakfast as our rate included breakfast

The property was great. However, just we didn’t have body wash in the bathroom, lucky we brought our own and the Jacuzzi was great but the cover needs to be possibly changed as at one point we thought it was slipping away into the lake. It was quite heavy. The lights in the balcony were not working too. The place is beautiful and the staff were helpful too. You can also have a day visit there.

The staff was incredibly helpful and friendly.

There is very little kitchenware in the units.

It’s beautiful a little secret haven and the staff went over and beyond to suit my needs and requirements

The comfort and the friendly stuff

The pool was not clean

My partner and I thoroughly enjoyed our stay. The views were spectacular, the staff were helpful and friendly. We also did boat paddling which was the highlight of our stay. Highly recommend the place.

The bed was rather uncomfortable, it was worn out and kept making noises at every turn.

Refreshing

I liked everything about the property

Should update photos to current situation at the place

Dirty

Loved the apartment with the jacuzzi and the big bedroom with streaming TV services. Location definitely great with restaurant on site, place absolutely clean!

Living room could have had additional chairs/ bar chairs not 1 couch which was small or add automan Bathroom had 1 broken tile, needs to be fixed

Jacuzzi and views

The restaurant and scenery are excellent

Everything was fantastic! From checking in with Diana, to checking out with Diana, it was absolutely super! The staff were friendly and very accommodating. The food delicious. The grounds well kept and clean.

The tranquility, the breakfast staff were all so friendly, comfortable beds and overall cleanliness of the place. We were welcomed warmly by Sister Diana.

Nothing. Everything is perfect