Perdido Beach Resort

I fell in the lobby. The floors were sticky. I was swollen and bruised and in pain. People at the front desk were no help whatsoever.

Rooms were comfortable and clean. However we did not receive wash clothes when used ones were taken. And there was an outlet where the coffee pot plugs in that didn’t work. But overall the room was quite comfortable and quiet

The Lattitude restaurant was disorganized and lacked communication. No coffee refills were offered and staff seemed confused about how and what each person was supposed to do. Breakfast meals were tasty but mediocre warm. Bacon cold and French toast lukewarm. There could also be more menu choices in addition to fish and seafood

It was nice to stay right by the beach. Walking just from resort to beach and indoor and outdoor bar all the activities they had for family was excellent

N/A

Everything

Not a thing

The complimentary beach chair service

Nothing

Not crowded. Everyone was so nice except the barista at the coffee shop but everything else was chefs kiss 😊

Barista at the coffee shop!!!

The beach and everything was great

Price

Clean , location , the staff ,especially the beach guys were awesome , friendly and very helpful

Nothing

Beliggenheten

Prisen på rommet, stemte ikke med rommet- et vanlig rom- liten balkong.

Beach, Room, Staff, overall a Great Experience! Was our 54th Anniversary and appreciate the Bottle of Happiness and Chocolate Covered Cherries provides for our special occasion!

Nothing!

Beautiful property! Thoroughly enjoyed our time even though the weather was not great but that really didn’t matter!! 😀😀

Can’t think of 1 Thing!

Pool excellent, beach close, everything you need is there

N/a

Clean, ok crew

No any at all accommodations for disabled people, no any place to roll the cart and walkers, to go to the beach only stairs , no any way for disabled person to reach the beach area like AT ALL!!! DO NOT USE THIS PLACE IF YOU HAVE HANDICAPPED PERSON, NO ONE WILL CARE!

Convenience of location.

We've been going to perdido beach resort for years and under the new management it no longer feels like family, but more of a franchise feel where all the staff were uptight due to managers lurking over their shoulders constantly.

My balcony view

Ac wasnt as cool

This property sets the GOLD STANDARD for GULF COAST HOSPITALITY. IT'S worth every single penny and deserves a PERFECT FIVE-STAR RATING. I have stayed numerous times and can't wait for my next visit. Voyagers is incredible so make sure to make reservations for dinner. There is no need to leave the resort once arriving as they have everything on site you could possible need.

Breakfast I thought was included, but wasn’t. Everything else was amazing!!

It was perfect!

All of the staff was amazing and made sure that our every need was met! The restaurants at this hotel were also delicious!

The showerhead in our room was loose, but still worked so it was whatever. The hotel is also pretty pricey per night.

The resort was beautiful. Our room was huge. All the staff were very nice and helpful. Loved having the beach chairs provided! And the blue mat on the beach was great! It makes it so much easier for older guests to get down on the beach!

Can’t think of anything-

Everything was perfect, from valet check in, to check out!

Nothing!

Connivence

Alot of things were closed & not disclosed for stay ( hot tub, pizza and ice cream place)

Location, cleanliness and staff. One of the lobby bartenders could use a course in customer relations.

We stayed here for a girlfriend trip and the extra sink and mirror bar area in room was a bonus for 2 women to get ready at the same time : ) Spotless property, and great staff. Beachfront is very nice here. Highly recommend!

Wish it was closer to VPS airport, but absolutely worth the drive.

The initial greeting upon arrival of the resort was great from the attendants. The luggage transporters/bellhops were awesome ,and the room was very clean and spacious. We also enjoyed the live music from the pianist,and most importantly staying on the beach. We loved that it was walking distance.

One of the guests service attendant that checked us in who stated she was the manager was not friendly. It was quite disappointing to see her representing a reputable brand as a leader for a company such as Marriott with that kind of attitude.As a Regional leader myself , who lead multiple teams with a main focus on customer experience, I recommend she's provided additional training. Everyone can be nice,but how you make the customer feel (hospitality) is what makes the impact.In addition, she wasn't able to answer my questions and concerns confidently,regarding why she was requiring us to pay a higher incidental amount (30%) than what we were advised earlier during the week, which was $50 per day by a different guest service attendant. She stated that the policies had just changed within 1-2 days prior to our arrival, and that she had just found out which was concerning. I asked to speak with a manager higher than her,and she stated she was the only manager. We didn't want to hold up the line to prevent other people from checking in, so we went ahead and paid it. Later,my husband checked his credit card and saw that the hold amount was for the correct amount of $150. I’m not sure if she honored it after being questioned,or if we would have been over charged. My second concern was one of the house keeping attendants knocked on my door,or the room next door to clean the room. I advised her that my room didn't need cleaning, but ask for face towels. She advised me that she didn't have any and that I would need to call the front desk to request them.My thought was replenishing towels were apart of cleaning the rooms.In,addition I saw the towels on the cart.I also recommend placing microwaves in every room instead of having guests leave the comfort of their rooms to warm their food. Last, it rained every day, so we were only able to enjoy the beach one day, but that was no fault of the hotel.

Beautiful property and great location. We loved the beach and pool area. The front desk staff were very friendly and super accommodating. The beach chair staff and staff members at the mini store were nice as well. Enjoyed the live music from the local talented artists.

This is the 5th or 6th time staying at this resort. We were disappointed that the indoor pool had been closed down to prepare for a Golf Simulator. We were also disappointed that the hot tub had closed down and the pizza place was “closed for remodeling “..which it was like that the last time we visited too. The biggest problem we had was at Latitudes and Voyager. Latitudes waited forever to seat people the 5 days that we were there. This happened daily and there were plenty of open tables..they just chose not to seat anyone. The dinner meals we ordered from Latitudes were extremely salty and the mixed drinks were terrible..we couldn’t finish either. We made reservations at Voyagers for our last night at the Resort. This reservation was made days in advance and we almost cancelled due to the food/service experience we had at Latitudes and the fact that we witnessed others being turned away EVERY night and told their reservation “wasn’t ready yet”. We took the chance on our reservation, arrived 15 minutes early to check in and expected to wait for our reservation time. After waiting 30 minutes PAST our reservation time we were finally seated. The male host (blonde hair/slicked back pony tail) is very rude, unorganized, and unprofessional. The tall blonde hostesses seemed like she didn’t know what was going on and couldn’t remember anything. For the amount of money you spend to eat at Voyager’s , you would expect better service and courtesy. I dont understand the strict reservation rules (guests can’t be 10 minutes late or you lose your table and are charged) that are in place..when the establishment itself can’t uphold their end of the reservation. And..before it’s said..no..the restaurant wasn’t packed out when we were seated..there were plenty of open tables. If we ever stay again, we will avoid eating at the resort and advise others to do the same. The Pelican Grill across the street had OUTSTANDING food and service as well as Moe’s BBQ.

Great location and the amenities.

The only complaint was they wouldn’t let me do a free cancellation because my mom had just passed. And they denied the request. Id stay here again and hopefully enjoy it more next time.

The hotel is still beautiful. The property has made changes it’s under Marriot I believe. The hot tub and indoor pool I believe is under construction or taken out. It wasn’t visible.

I booked a room I think sometime in March only to discover when I arrived on May 23, 2026 that my reservation has been canceled without notice. When checking in the front desk clerk ask have I checked in because it was showing that I have and I let her know I’ve just made arrived. Moments later she insisted that I canceled the reservation and I explained why will I show up from driving almost 7 hours. They contacted booking.com because that tried to put them in fault. She insisted the hotel sent me a cancellation email.I haven’t received an email from the property about cancellation. She stated it had to been a glitch on their end. Earlier that day the same thing happened to a guy. The only email I received from Perdido Beach Resort was stating on the beach level floor, the pizza parlor was under renovation. Poor management, I think they gave away my room. Very unprofessional and that’s bad for business.

Love the mat walking to the beach and the complimentary chairs

The cost of the rooms were high but you get what you pay for.

Quarto limpo e aconchegante e a piscina é maravilhosa também.

Escolhi o quarto com vista para a praia, mas chegando lá a vista pegava uma parte da praia e parte da restinga. Achei muito feia a paisagem, e não ficaria nesse quarto de novo. Vale mais a pena escolher beach front view pelo valor que é.

Everything! We were spoiled! Can’t wait to come back!

No complaints

We loved this hotel! Absolutely beautiful inside and outside. Our room was very nice. The pool and bar outside were beautiful. The beach chairs and umbrellas were free to guests of the hotel. The staff were all very nice.

There was nothing we didn't like.

It was the best vacation our family has ever had together. Everything was perfection at this resort. We will see yall next year!!

This resort is absolutely beautiful. Everyone is so nice and accommodating. There are no cons about it. We stayed for 4 nights and did not want to leave. Centrally located to everything. We will be back!!

Love the staff, location and amenities

Everything was great! Staff was very friendly and eager to help.

Location and amenities were top notch. Staff was also very friendly

Not being able to have a cooler at the pool is not only ridiculous but is going to cost them in the long run. More people will leave instead of spending money . We witnessed this first hand.

The location is excellent and this place has all that you need for an excellent stay at the beach! I especially love the staff and how kind and efficient they are! The restaurant Voyagers was amazing and we ate there everyday. We will be back!

We booked online upgraded to ocean front but when we checked in and went to our room the view was side partial view of ocean. We went down to the check in desk and the attendee said she was sorry because all the oceanview rooms was occupied. Although it's not over and refund of the difference will be credited back to our credit card. Our advice before you unpack make sure you are getting what you paid for. Also, the food at the Voyager is extremely overpriced and under delivered. 🤔 Outside of these comments, the property is nice.

We always enjoy staying at the resort.

Our grandkids were disappointed the pizza and ice cream parlor were closed due to renovations.

We love staying at the resort

Grandkids were disappointed the pizza and ice cream parlor were closed due to renovation

We loved everything about this place. Restaurants that serve breakfast, lunch and dinner. Poolside service, Umbrella and chairs right on the beach with its own entrance. Heated pool. Outdoor bar, coffee shop, comfortable beds, clean rooms, clean facility. This is not just a hotel it is a Resort. Cant wait to return.

Great location, great views ! Very friendly staff and very clean facilities

The only complaint I could have, was the bed being a little too hard .

Had zero expectations of this place. My wife and I honeymooned in Orange beach 35 years ago and wanted to return to the scene but didn’t want to stay at the Comfort Inn this time. So we took a chance. It was fair. We had a Juinor suite. It was much larger than expected with a nice view. Lots of kids. Big downside for us but depends on your situation. Early May is low season so the resort wasn’t packed. Attached to multiple large conference rooms for corporate meetings. It’s not the 4 Seasons and it’s not the Comfort Inn. Somewhere in between. The staff was friendly.

So beautiful and wonderful location

Location

I like the location. The distance from the pool to the beach is short which is nice. The restaurants on site are good too

The room was extremely small. They also did away with the indoor pool

Friendly staff, properly very clean

Our room the first room sink was stopped up . We had to change rooms. The next room we could hear the people in the adjacent rooms very clearly

The property was clean, comfortable, and well-maintained. The staff was exceptional, making the stay even more enjoyable. With the hotel providing beach chairs and umbrellas, all you had to do was show up, relax, and enjoy the experience.

Everything

No complaints

It was very clean and staff was very helpful

Nothing

The breakfast at latitude 30 was great. View was great. It was really nice to have umbrella and 2 chairs included as part of the stay. The ocean view was amazing. Very close to several arcades and mini golf and great restaurants. We ate at the Coastal and the food and drinks were great with amazing views.

The alcohol drink at the pool bar was mostly ice and pricey.

Came for Easter weekend, there was a live guitarist/vocalist on Friday and Saturday at the pool, both were amazing and took requests. On site coffee and a few restaurants. I like the towel kiosk, the elevators were quick, parking was easy, and the staff is friendly. Beach chairs are available but you have to get there early if you want a beach chair, they ran out around 1 pm. There are coffee pods in the room. The pool was heated! Improvement areas: The rooms are clean, my only recommendation is to get thinner pillows or bring your own. The pillows were so thick it made it very uncomfortable when sleeping. Toilet paper was also less than desirable. Lastly I wish there were more servers at the pool taking orders at the beach chairs. I would absolutely stay here again. It was quiet, not overly crowded and a quick drive to restaurants.

Property was great

Rooms were a little small

Got stuck on the same floor as a youth baseball team. Constant noise in the hall and door slamming. I called and texted about the noise multiple times and was assured someone was going to look into it. I ended up leaving a day early and got charged due to the new early departure policy. It's a nice property and the beach was nice but overall it was a disappointing couple days staying there.

Our view was of the jetties where the boats would go in and out. We had the best view of the sun rise from our room in the mornings. The balcony was perfect place to sit and watch the view. Room was clean and staff was helpful when needing something extra.

I love everything about this property

Pool area was large, pool was heated. Beds were comfortable and shower head and water pressure was nice.

Community tiny microwave besidethe ice machine, pillows were terrible, indoor pool was under construction, two of the restaurants were under construction, pool side bar was closed

We can't say enough good things about this place. We kept wondering, "What's the catch?", because the property, the amenities, and the location are all far and above what we have gotten in the same price range on Alabama beaches. I started looking past our usual chain choices when I found that more of them are charging a nightly fee of up to $20/night for parking. Self-parking at Perdido Beach Resort is free. At check in, we got upgraded from an Angle View room to a Pass View (also an angle view of the Gulf) just because we asked if an upgrade was available. The complementary glass of champagne was most welcome after our 6 hours of driving. The room was attractive, spacious, clean, quiet, and well maintained. The on-property bar and restaurants looked great and offered a nice variety of food with a choice of mid-range or more upscale dining. We opted to walk across the road one night to one of the handful of restaurants at SanRoc Cay shopping complex. The pool area is large with plenty of deck chairs. There was live music by the pool in the afternoon and in the bar area in the evening. We took advantage of FREE electric bikes to take ourselves to the beignet spot we love a couple of miles up the road. They also offer free beach umbrellas and 2 chairs per room, although we passed on those since our beach excursions in March consist of long walks rather than lounging or swimming. We found Perdido Beach Resort to be an amazing value for the price. The most surprising thing was that they don't hit you with a "resort fee", when we have been charged that at properties that were definitely not a resort. Why pay multiple hundreds of dollars plus parking for a basic Gulf front hotel room when you can stay in the same price range and get all of this?

I love the atmosphere and the staff is always very friendly and helpful. I did like the addition of the small game room.

We were down for springbreak which was initially cold. We were not warned that the hot tubs nor indoor pool was closed. We were given warning about the pizza and ice cream shop being renovated. The bar near the outdoor pool closed while we were there. We usually stay around the resort but this time, we actually had to leave to find things to do because of renovations. If u sat in the game room, u about needed earplugs. Our sink was stopped up on arrival, but maintenance fixed it promptly.

Super nice and clean. Staff was amazing! 10 out of 10!!!

Absolutely nothing!

Birthday weekend started with dinner at Latitude 30. 10/10 service was AMAZING. Our waitress Tephane recommended very awesome choices. Could not go wrong!! Will return again!!

Great location

Thank you, Jenna, for helping my family have the best experience and trip ever. You definitely deserve a raise and should be shown more appreciation for all you’ve done to ensure we had a room and received excellent service. The hotel was clean and beautiful not a room were you don’t have a good view!!