The Reserve at Cotton Bayou Common Area
The Reserve at Cotton Bayou Common Area, Orange Beach, AL 36561, United States of America- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Beachfront Luxury
Experience the ultimate beachfront getaway at The Island House Hotel a Doubletree by Hilton. Each room boasts a private balcony with stunning ocean views.
Amenities Galore
Indulge in our on-site restaurant, outdoor pool, and complimentary WiFi. Relax in the sun terrace or stay active at the fitness centre.
Convenience at Your Fingertips
With a flat-screen TV, coffee maker, and seating area in every room, comfort is guaranteed. Explore nearby attractions like Waterville USA water park and Gulf Shores.
Ready to elevate your beach vacation? Book now at The Island House Hotel for an unforgettable experience!
Check-in from
04:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
46 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
46 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
46 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
46 sqm
In-room amenities
1 King Bed
500-sq-foot room, balcony with ocean views
Internet - Free WiFi and wired internet access
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, fresh towels every 5 days, fresh bed sheets every 5 days
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults
Beds
King bed (151-180 cm wide)
Room details
46 m2
Ocean View
In-room amenities
2 Queen Beds
500-sq-foot room, balcony with ocean views
Internet - Free WiFi and wired internet access
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, fresh towels every 5 days, fresh bed sheets every 5 days
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults
Beds
2 Queen Bed (150-160 cm wide)
Room details
46 m2
Ocean View
In-room amenities
1 King Bed
500-sq-foot room, balcony with ocean views
Internet - Free WiFi and wired internet access
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, fresh towels every 5 days, fresh bed sheets every 5 days
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults
Beds
King bed (151-180 cm wide)
Room details
46 m2
Ocean View
In-room amenities
2 Queen Beds
700-sq-foot room, balcony with ocean views
Internet - Free WiFi and wired internet access
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, fresh towels every 5 days, fresh bed sheets every 5 days
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults
Beds
2 Queen Bed (150-160 cm wide)
Room details
65 m2
Ocean View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
46 sqm
In-room amenities
1 King Bed
1000-sq-foot room, balcony with ocean views
Internet - Free WiFi and wired internet access
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, fresh towels every 5 days, fresh bed sheets every 5 days
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 5 guests
5 adults
Beds
King bed (151-180 cm wide)
Room details
93 m2
Ocean View
In-room amenities
1 King Bed
1096-sq-foot room, balcony with ocean views
Internet - Free WiFi and wired internet access
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, fresh towels every 5 days, fresh bed sheets every 5 days
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 5 guests
5 adults
Beds
King bed (151-180 cm wide)
Room details
102 m2
Ocean View
In-room amenities
2 Queen Beds
495-sq-foot room, balcony with ocean views
Internet - Free WiFi and wired internet access
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, fresh towels every 5 days, fresh bed sheets every 5 days
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults
Beds
2 Queen Bed (150-160 cm wide)
Room details
46 m2
Ocean View
In-room amenities
2 Queen Beds
495-sq-foot room, balcony with ocean views
Internet - Free WiFi and wired internet access
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, fresh towels every 5 days, fresh bed sheets every 5 days
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults
Beds
2 Queen Bed (150-160 cm wide)
Room details
46 m2
Ocean View
In-room amenities
1 King Bed
700-sq-foot room, balcony with ocean views
Internet - Free WiFi and wired internet access
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, fresh towels every 5 days, fresh bed sheets every 5 days
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults
Beds
King bed (151-180 cm wide)
Room details
65 m2
Ocean View
In-room amenities
1 King Bed
700-sq-foot room, balcony with ocean views
Internet - Free WiFi and wired internet access
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, fresh towels every 5 days, fresh bed sheets every 5 days
Accessibility - Closed-captioned TV
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults
Beds
King bed (151-180 cm wide)
Room details
65 m2
Ocean View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
46 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
53 sqm
Gulf View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
53 sqm
Gulf View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
46 sqm
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
51 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
51 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
53 sqm
Gulf View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
53 sqm
Gulf View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
53 sqm
Gulf View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The great hospitality. Room service was great. Loved the room. Pool beach. Wonderful service. Kind and caring.
The water pressure. The toilet didn’t flush good. Carpet smelled like stinky feet. Bristol. And privacy.
Very nice place, convenient for a total beach vacation. Very clean with a friendly staff. Gulf view was beautiful.
Beds were comfortable but padding or mattress protection made them hot. We woke up drenched in sweat with the air set to 67. Pillows were completely flat for a side sleeper they were horrible.
Tres bel hôtel. Lits très confortables et nous avons une suite sur l'angle de l'hôtel qui nous offrait une vue magnifique. Merci à D.Morel pour nous avoir fait profiter de cet suite
Difficile de traverser la route pour aller voir les commerces en face de l'hôtel.
It was very cloe to the beach.
they didnt have the bean bags for cornhole game.
Location
Everything was good
Breakfasts were very good. Good choices for variety. Seems to be well maintained.
Shower is a bit narrow, but gets the job done.
Very nice. The property was in good shape. Very clean. Nice location. Staff was great!
Nothing
I loved that every room of this hotel had an ocean front view. The rooms were beautifully decorated and beds were very comfortable. All of the staff were friendly and always ready to serve the guests.
Location
Rooms are run down. Oceanview balcony very small. Ac exhaust blows right on you so you can’t sit outside. Widow for view was fogged up inside the window panels so it couldn’t be cleaned. Overall value poor. Much better places to stay for the money.
Toplocatie aan de zee! Mooie ruime kamers van alle comfort voorzien en met terras met prachtig uitzicht op de zee. Heel proper. Leuk zwembad met voldoende ligbedjes. Vlotte en vriendelijke check-in. Enkele leuke en gezellige restaurantjes in de buurt. Gratis parking. We hebben heel erg genoten van ons verblijf. Was de ideale afsluiter van onze roadtrip!
Niets.
Balcony was wonderful. Loved having on-site restaurant. Great cocktails! Very helpful staff!
Refrigerator in room kept foods cool but not cold.
Nice
Like everything
We love this hotel; we have stayed here the last few years. We love the renovations they have done!
Hotel is in a great location. The room was spacious. Beds were very comfortable. The balcony is a good size to enjoy morning coffee or admire the beach. On site restaurant offered reasonable lunch and dinner options. Service was great! The pool was nice and direct beachfront was top notch. The site does not have a hot tub. There is no fee for parking. We really enjoyed our quick getaway and plan to return in a few weeks!
Loved everything! Could not have asked for better accommodations.
N/A
Been going there for years, it improves each year
Room service, breakfast was served in to go boxes. It used to be served with a tray and pretty fancy. Very expensive for this service
The staff and manger were amazing. This will be my first choice whenever I visit this area again.
There was honestly nothing I disliked
Clean
Waiting check in
It is a very nice hotel and the location is perfect. Close to beach, close to grab groceries and things you might have forgotten for the beach.
There’s nothing I did not like.
It was a great location and well maintained. The staff were very helpful and friendly.
Nothing
Our sixth year at the Island House Orange Beach. Always been a wonderful experience. Orlando takes wonderful care of the property and pool. Since our stay last year they have upgraded the beds and televisions (customized with your name displayed on arrival). Your streaming services work on the TV's with auto logout on checkout. During our stay all of the furniture in the public areas was upgraded/replaced in one day. Good Lord willing we will be back next year!!
Clean
Nothing bad all good
Limpieza.
Nada
Everything so clean and nice
N/A
This Hotel is on the beach and has a nice pool. Every room has a balcony looking out at the beach, which is great! All of the staff were helpful and extremely nice! The restaurant inside the hotel has the best Chicken Tenders I have ever eaten and the burgers and fries were very good also. The room felt and looked clean, beds were comfortable. Free parking
I really have no complaints.
Great hotel with nice balconies, views, and beach access. The rooms are nice for the price. However, let me just warn you that the walls are PAPER THIN. I could hear every single conversation our neighbors had the entire trip.
Wi loved the beach and the breakfast was delicious.
Complementary breakfast would have been a nice addition to the stay. Especially after paying 1800 for a 2 night stay.
Everything
They were book for the holiday and I couldn’t get a room with a bathtub
Location was perfect. Rooms were clean. Staff was friendly. Overall this was a great experience. If you need beach chairs go down and scan the QR code the night before though as they can go fast.
Didn't eat breakfast there...we thought breakfast was included with our room was wasn't...
We went on vacation to get some rest the second night they put people next to our room that was awful load music fussing all night
How clean it was, the staff were very friendly.
There was nothing bad about the property.
Island house is always amazing! The staff goes above and beyond to make you feel comfortable! The rooms are top notch and so clean and comfy! The best hotel we have ever stayed at!
No complaints!
Location is great for my needs
Staff was super nice Starbucks inside being able to walk straight to the beach! My new favorite spot.
We loved everything about it.
A bit pricey but that is too be expected this time of year.
Loved the location, the room size, loved the spacious balcony, very clean and friendly staff. Also loved that there was a Starbucks in the lobby as well!
The pillows seemed cheap and do not meet the quality of the hotel.
We had the penthouse suite. It was NOT what I’m used to..,.The pool looked like it needed an extra splash of chlorine 🙄 basically no food worth eating in the cafe area… wouldn’t go back.
Clean
Hidden charges
Location was great and the rooms have ocean view.
The noise of remodeling.
Location is wonderful. Facilities were clean. Have stayed here several times throughout the years.
The room next to us had children screaming at 1:00 AM. Garbage truck slammed whole dumpsters while picking up trash at 5:30 AM on a Sunday morning.
Breakfast
Love the fact that the beach is right behind the hotel, the pool was great! Staff friendly, would go back
Room, beach
We had a roach in the room and were told breakfast was complementary but had to pay for our food.
It was clean and the staff were very friendly.
There were no dislikes
The ocean view ! All the staff were very welcoming. Clean and smelled good !
I cannot say one thing I did not like.
location
Front desk staff rude Ocean front room had a tree blocking our view Loud AC unit Not worth the money
The staff was very friendly
Clean and good security.
The height of the balcony rail kept me from being able to see the water- I’m a shorty! I had to sit on pillows 🤣
For our first visit to Orange Beach/Gulf Shores we booked the Island House Hotel. Several aspects of our visit stand out: ALL the staff were super friendly, (special callout to Hilary in the restaurant), the location of the hotel, the quality of the food and drinks, and every room has a proper Gulf view. The hotel is located near several excellent restaurants and its location on Perdido Key and the beach offers a more intimate and relaxed experience. While the hotel is clearly an older hotel, it has been refreshed.
This was our second stay at DoubleTree Island House in Orange Beach, and it absolutely did not disappoint. From the moment we arrived, the staff and bartenders were welcoming, friendly, and attentive, making us feel right at home. Our room was comfortable and well-maintained, and the Gulf-front balcony views were simply spectacular. There’s nothing quite like starting the day with a cup of coffee while overlooking the ocean. The food and drinks were excellent (thanks Heather) and the location is hard to beat—close to everything Orange Beach has to offer while still maintaining a relaxed, laid-back atmosphere. One of the things we appreciate most is that it feels much more quaint and personal than staying in one of the massive high-rise condo towers. It offers all the convenience without the crowds. We thoroughly enjoyed our stay and wouldn’t hesitate to return again. Highly recommend for anyone looking for a comfortable beachfront getaway with great service, great food, and incredible views.
Location
Wifi bad. 4th floor looking straight at railing when sitting on balcony. Breakfast i clouded did not have variety and front desk staff could not explain breakfast included policy. Pool too small for size of hotel Front desk staff not knowlegable.price too high for a hotel with no concierge or bell hop. Pizza from restruant was not good.
Great views. Easy to access the beach. The restaurant and bar are really useful to have. Great happy hour and free warm cookies!
The location is great. The staff was also great.
House keeping didn’t take care of our room one day.
Location
Our room never got cleaned. We had to request trash bags to get the trash removed and never got new bed sheets.
The hotel was beautiful, very clean, and well maintained. The pool was very clean, and had beautiful, well cared for landscaping. The food was excellent!
Nothing. We have stayed there several times. It has everything you need there.
The private balconies are a nice touch. Good accommodations on a modest budget.
Our stay, as were our previous stays, was to die for. Your facility is forever on our anual to do list. Thanks for the accomodations.
Nothing that we found.
breakfast
nightly rates
The staff was awesome! Elijah at check in was so helpful and Marshall at the bar was great and had great recommendations! Rooms were clean and even though we came on a cloudy, rainy weekend we still had a blast because the pool was heated up everyday!
Nothing! Everything was great
We loved everything!!! BOOK this hotel for your vacation. I know this is an odd like but I notice little things and touches. They had this wonderful smell piped through their hallways and the lotion and soap in the hotel was divine!! It's so pretty there even down to their landscaping. LOVE LOVE LOVE
The room was a bit small for the price, but my family loved the beds and how comfortable they were. I need something a bit more firm. Staff was amazing though
10 dollars for a bowl of cereal is a bit much
Love that’s it’s on the beach, on site bar and restaurant.
There was no coffee available other than in room; not good quality.
Used restaurant for lunch and happy hour. Enjoyed offerings at both.
The parking was awesome. Beachfront property with a restaurant was a winner for the family. The view was nice with our balcony.
Some of the staff was not as attentive as I would have liked. Some front staff were not courteous or welcoming. Maid staff was awesome and prompt to our needs.
Beautiful hotel with views of The Gulf in every room. Our room had views from both sides which were stunning. Large comfortable beds and a heated pool to sunbathe around. Easy short walk to the beach with fine white sand. A perfect 5 night break after Southern road trip.
Not the hotels fault, but be prepared to Uber to bars and restaurants as no pathways to walk along. Had to wait a while for lifts as one was out of order.
Our experience at the resort fell short of expectations. We had reserved the top floor Penthouse corner unit, but upon arrival, we were informed that our room was ready and directed to room 1004, which was not the corner suite as booked. Additionally, the blinds in the room were malfunctioning and would not lift. When we inquired about the issue, the staff claimed that management had changed due to suite renovations. I had to wait in room 1004 for 25 minutes for maintenance to arrive. The room was small, with broken power shades, making it feel cramped. I decided to walk the hall and found the maid cleaning the corner suite. I asked her if the suites were being renovated, and she replied that they were not, merely being cleaned. I took a picture of the room being cleaned and sent it to Hilton's email address. Within five minutes, we were given the corner suite we had originally booked, which was not even the unit the maid was cleaning, indicating that all suites were available with no renovations underway. The suite was beautiful, but the experience was marred by the staff's dishonesty. We were charged for a corner suite but were initially given a smaller room, which is unacceptable. I am disappointed with the resort's staff and their questionable practices. If any room needed renovation, it was the room they initially assigned us, 1004, with the broken blinds. This trip was particularly significant for my friend, who had experienced a challenging year, and for the staff to treat her in such a manner was disappointing. I have attempted to contact Hilton, but they continue to redirect me to the resort, where I am met with further dishonesty.
I liked everything about it! The staff goes overboard to may your stay a good one!
The only thing I would add to the room is more extra seating like a recliner. I have trouble laying in a bed so that would be a wonderful addition!
L’emplacement, les installations. Le jeune homme du Check-in , très poli, serviable et à l’écoute., très pro. Prenez l’hôtel Embassy suites à Tuscaloosa.
Le manque de qualité pour un quatre étoiles. Le manque de qualité des choses fournies dans la chambre. Le petit déjeuner qui est juste une blague pour un quatre étoiles. La jeune femme du Check out qui était désinvolte, qui a fait semblant de rien comprendre ce qui m’a obligé à faire ma réunion avec mon employeur en France dans mon truck.
Pluses: All rooms are gulf front. Parking was both free and easy to find. Although we were in the middle of the floor, we never heard noise from the elevators. Cons: Even after servicing by hotel staff, it took two flushes to down a single square of toilet paper, much less "other" things. My guess is that the gallons per flush is set way too low. The window has a wonderful view of the gulf that is hampered by the window being cloudy due to having lost its seal. My wife noticed that the room didn't contain a full length mirror and found that very unusual. The TV is not a smart TV, which is really weird in 2026. You can't use it to log on to Netflix, etc. You will want to bring a streaming stick for that. We don't remember these cons from when we stayed here last August so maybe it was just our particular room. But even with these cons, we would stay here again if the price is right.
Great location and on beach!
The rooms were very outdated - the only area updated was the main lobby/restaurant area.
Great location. Wonderful breakfast. The beach is amazing. The heated pool really nice. The view from the room is stunning ! Would love to come back.
Nothing !
Location to beach, nice staff, clean facilities, hotel smelled great (no water/humid smell), really good food
n/a
They’re greedy, but we all knew that. Me and my wife made reservations for our vacation. We accidentally chose the wrong week (our fault). Showed up the week prior. The manager had the option to refund us and chose not to because it wasn’t his fault. There’s $1500 down the drain. Because of a simple missclick. So be aware! They will not help you or try to make things right.
Your maintenance guy helped me with my luggage.
The pillows were too soft
Location
Nothing
i loved the location, friendliness of the staff and the clean rooms
i can’t think of anything i didn’t like
Everything was exceptional here! ❤️
There wasn't nothing we didn't like! It was all great! ❤️
Met my expectations in terms of beach location and amenities. Great value for price paid. Loved having guaranteed balcony view of the Gulf and option of pool or beach, plus convenience of Starbucks coffee, dining, and bar on property. Beds were comfortable and hotel was quiet for the most part. Exercise room had everything you need for a decent workout off the beach. I say “ off the beach” because let’s be honest, walking the sandy beach is plenty of leg & cardio for most of us. Only downside has nothing to do with the hotel. Orange Beach is not pedestrian friendly if you choose to walk to restaurants, etc which is a shame because there are really good restaurants, donut shop and ice cream across the street. We did it anyway, but was tricky crossing the busy street (no cross walks nearby). We often walked the bike lane to a restaurant and then walked the beach back to the hotel to get away from the speeding cars and occasional immature jerks who yelled out their car windows or honked.
Kids really enjoyed the room so much that we stayed an extra day. Spring break was an success!
Everything. Beautiful view with the Gulf front balcony
No complaints
The staff were amazing from the front desk to the servers in the restaurant and the chef as well! They were all very attentive to any questions or needs as we enjoyed talking with all of them. The food was tasty and well prepared. All was great!
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.8/10Rooms so clean and fresh; however, room could have been cleaner due to occasional noise from neighbors.
Service
9.47/10Staff was exceptionally friendly and accommodating; very helpful in resolving issues.
Location
9.31/10Central location with beautiful property and easy access to beach; great views.
Room Quality
8.76/10Rooms relatively clean with all facing the ocean; some issues with view due to palm trees.
Amenities
8.99/10Great hotel amenities like Starbucks and onsite bar; enjoyable pool area.
Value for Money
8.65/10Overall good hotel experience, but parking situation was not ideal.
Food and Beverage
8.09/10Restaurant food has mixed reviews; breakfast is not included.
Overall Experience
9.17/10Enjoyable stay and would choose this hotel again on return trips.
Ocean views from private balconies in every room showcase The Island House’s coastal setting on Perdido Beach Boulevard.
Free parking makes getting to and from the beach simple for guests staying in Orange Beach.
Enjoy meals at the on-site restaurant and unwind by the outdoor pool, with WiFi available throughout the property.