Mirador
Mirador, Privada de la Playa, Villa California, SON, Mexico- Viewpoint
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About this hotel
Luxurious Accommodation
HOTEL SAN CARLOS PLAZA provides air-conditioned units with modern amenities such as a flat-screen TV, coffee machine, and free toiletries. Guests can relax in comfort and style during their stay.
Dining Experience
Indulge in a delicious breakfast spread with options ranging from buffet to à la carte or American breakfast. The on-site restaurant ensures a delightful culinary experience for all guests.
Recreational Activities
From playing tennis to exploring the area on a cycling adventure, there are plenty of activities to keep guests entertained at this 4-star hotel.
Book your stay at HOTEL SAN CARLOS PLAZA now to experience luxury and convenience at its best.
Nearby Attractions
Important Information
A deposit may be required at the property.
Stay Details
Check-in from
04:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
Hiking
BBQ facilities
Fishing
Express check-in/check-out
Cycling
Airport shuttle
Golf course
Facilities for disabled guests
Meeting/banquet facilities
Tennis court
Hot tub/Jacuzzi
Car hire
Canoeing
Windsurfing
Packed lunches
Snorkelling
Spa/wellness center
Barber/beauty shop
Private parking
Sun terrace
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Parking garage
Beachfront
Minimarket on site
Grocery deliveries
Wheelchair accessible
Kid meals
Water sport facilities on site
Indoor pool
Toilet with grab rails
Kid-friendly buffet
Evening entertainment
Lower bathroom sink
Public Bath
Higher level toilet
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Wine/champagne
Fruits
Spa/wellness center services
Kids' pool
Beauty Services
Tennis equipment
Manicure
Pedicure
Hair Salon Services
Beach
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Walking tours
Breakfast takeaway containers
Room Types
Deluxe King Room
Up to 2 guests33 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room features a private bathroom equipped with a shower and a hairdryer. This double room provides a wardrobe and a flat-screen TV. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
33 sqm
In-room amenities
ShowerHair dryerDeskPrivate bathroomWardrobe or closetToilet paperPool towelsBottle of waterConditionerSocket near the bedAccessible by liftKey card access
Deluxe Family Suite
Up to 3 guests76 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This family room's special feature is the hot tub. The spacious family room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This family room features a flat-screen TV with cable channels. The unit offers 1 bed.
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
76 sqm
In-room amenities
ShowerAir conditioningHair dryerPrivate bathroomWardrobe or closetToilet paperPool towelsBottle of waterConditionerSocket near the bedAccessible by liftKey card access
Standard Double Room with Balcony
Up to 4 guests33 sqm2 Double bed (131-150 cm wide)
The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This double room offers a flat-screen TV with cable channels. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
33 sqm
In-room amenities
ShowerAir conditioningHair dryerDeskPrivate bathroomWardrobe or closetToilet paperPool towelsBottle of waterConditionerSocket near the bedAccessible by liftKey card access
King Room with Balcony
Up to 4 guests40 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
In-room amenities
ShowerAir conditioningHair dryerPrivate bathroomWardrobe or closetToilet paperSofa bedPool towelsBottle of waterConditionerSocket near the bedAccessible by liftKey card access
Queen Room with Balcony
Up to 2 guests33 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This double room has air conditioning, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
33 sqm
In-room amenities
ShowerAir conditioningWardrobe or closetToilet paperPool towelsBottle of waterConditionerSocket near the bedAccessible by liftKey card access
Superior Family Room
Up to 5 guests40 sqm2 Double bed (131-150 cm wide)
This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
2 Double bed (131-150 cm wide)
Room details
40 sqm
In-room amenities
Air conditioningHair dryerDeskPrivate bathroomWardrobe or closetToilet paperSofa bedPool towelsBottle of waterConditionerSocket near the bedAccessible by liftKey card access
Family Suite with Balcony
Up to 3 guests76 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This family room's standout feature is the hot tub. This air-conditioned family room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
76 sqm
In-room amenities
ShowerTelephoneAir conditioningDeskPrivate bathroomWardrobe or closetToilet paperPool towelsBottle of waterConditionerSocket near the bedAccessible by liftKey card access
Deluxe Twin Room
Up to 4 guests33 sqm2 Double bed (131-150 cm wide)
The spacious twin room provides air conditioning, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer. This twin room offers a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
33 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerToiletPrivate bathroomWardrobe or closetCoffee machineUpper floors accessible by elevatorToilet paperPool towelsBottle of waterShampooConditionerBody soap
Family Room with Balcony
Up to 5 guests40 sqm2 Double bed (131-150 cm wide)
This air-conditioned family room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
2 Double bed (131-150 cm wide)
Room details
40 sqm
In-room amenities
ShowerAir conditioningHair dryerPrivate bathroomToilet paperSofa bedPool towelsBottle of waterConditionerSocket near the bedAccessible by liftKey card access
Deluxe Two-Bedroom Apartment
Up to 8 guests120 sqmDouble bed (131-150 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Guests will have a special experience as the apartment features a hot tub. The spacious apartment features 1 bedroom and 2 bathrooms with a shower and free toiletries. Featuring a balcony, this apartment also provides air conditioning, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
Sleeps
Up to 8 guests
8 adults · 7 children
Beds
Double bed (131-150 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
120 sqm
In-room amenities
ShowerAir conditioningHair dryerPrivate bathroomWardrobe or closetToilet paperPool towelsBottle of waterConditionerSocket near the bedAccessible by liftKey card access
Standard King Room
Up to 2 guests33 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower. This double room features a flat-screen TV with cable channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
33 sqm
In-room amenities
ShowerAir conditioningPrivate bathroomWardrobe or closetToilet paperPool towelsBottle of waterConditionerSocket near the bedAccessible by liftKey card access
Deluxe Double Room with Balcony
Up to 4 guests33 sqm2 Double bed (131-150 cm wide)
This double room provides air conditioning and a flat-screen TV. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
33 sqm
In-room amenities
ShowerAir conditioningDeskToilet paperPool towelsBottle of waterConditionerSocket near the bedAccessible by liftKey card access
Standard Double Room
Up to 4 guests33 sqm2 Double bed (131-150 cm wide)
The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. This double room provides a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
33 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerToiletPrivate bathroomWardrobe or closetCoffee machineUpper floors accessible by elevatorToilet paperPool towelsBottle of waterShampooConditionerBody soap
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(352 total)
Provider-sourced guest reviews.
5/10
Reviewed Sep 18, 2026Las albercas, pero no estan tan limpias
No tuvimos agua en la habitación. Reparaban la situacion 2 veces x dia y siempre volvía el problema. Muy lentos en atender eso
10/10
Reviewed Sep 15, 2026me gusto la hubicacion pegado al mar
le falta alumbrado ala orilla del mar solo cuenta con 2 lamparas asi pude usar el mar por la noche
9/10
Reviewed Sep 9, 2026La playa y los servicios que tiene el hotel: restaurante en la playa, nevería adentro, cafetería, las albercas con toboganes.
Solamente el internet, es de baja velocidad, falla un poco.
8/10
Reviewed Sep 8, 2026LA ATENCION EN EL COMEDOR DEL HOTEL MALA, NOS SALIMOS A COMER FUERA
NO NOS GUSTO LA ATENCION EN EL COMEDOR DEL HOTEL
6/10
Reviewed Sep 7, 2026Los toboganes
Que no estaban en buen servicio las instalaciones
6/10
Reviewed Sep 7, 2026la vista estaba bien, lugares adecuados para niños
se fue la luz, y quedamos atrapados en el elevador y tardaron en atender la emergencia porque no encontraban la llave.
5/10
Reviewed Aug 31, 2026El acceso a la playa
El dia que llegamos se nos informó que habría corte de luz de aproximadamente una hora la cual se prolongó mas de lo que se habia comentado, posteriormente durante la estancia el día jueves sin previo aviso hubo un apagón que duró un par de horas, quedando completamente a oscuras y sin aire acondicionado También durante la estancia nunca se brindo limpieza a la habitación a pesar que se solicitó
9/10
Reviewed Aug 31, 2026Las albercas, la playa, el restaurante, la recepción y las instalaciones en General
Hace falta remodelar o mejorar los baños y la habitación en general están anticuados. Y tiene el baño un poco de mal olor. Les falta mantenimiento.
9/10
Reviewed Aug 29, 2026El área de albercas para niños
Que el clima segun se apagaba al momento de estar en una temperatura buena, pero estubo apagado casi siempre, y es que somos calurosos
10/10
Reviewed Aug 27, 2026Me gusto buen servicio
Hay q poner sombra en la alberca
10/10
Reviewed Aug 26, 2026Todo está espectacular, la alberca, habitación, restaurante, todoo
9/10
Reviewed Aug 24, 2026Albercas, playa
Bufete
9/10
Reviewed Aug 22, 2026Nos fue imposible quedarnos a pasar la noche ya que no había luz en el hotel :( aunque el personal se portó de maravilla y nos reembolsaron el $
9/10
Reviewed Aug 22, 2026Me gustaron las albercas
Los guardias de seguridad, a veces no desarrollan su trabajo como debe ser.
9/10
Reviewed Aug 19, 2026Nos agrada la alberca para los niños
La alberca, solo le que el piso está un poco mal ya que los piezas se levantaban y eso hace que te puedas cortar los pies.
10/10
Reviewed Aug 18, 2026las instalaciones estan todo muy bien y un punto que se me ocurre ea que pongan luz en el area de el mar para poder disfrutr del mar en la noches hay solo una lampara y se amontona la gente gracias
el servicio de limpieza es pesimo ya que tive que pedirles a diario que nos limpiaran la habitacion y nada mas tendian la cama no cambiaban las sabanas fundas y con respecto al bano no lo aseaban nada mas recogian la basura y tendian la cama con las mismas cobijas y fundas alli si que no nos gusto y tuve que ir ala administracion para que mandaran a alguien y aun asi lo hacian por encimita necesitan supervisar este servicio pesino de limpieza
4/10
Reviewed Aug 17, 2026servicio al cliente
Las instalaciones están muy descuidadas, el baño de la habitación tenía hongos, estaba todo negro el azulejo y la tina. Los azulejos de la alberca se están desprendiendo, los pisabas... el hotel se está cayendo....
9/10
Reviewed Aug 17, 2026Que tiene áreas infantiles
Creo que seria magnífico que las albercas tuvieran sombra y al momento de hacer check in que dieran información de los restaurantes y servicios
10/10
Reviewed Aug 14, 2026Todo estuvo excelente
8/10
Reviewed Aug 14, 2026No se
10/10
Reviewed Aug 14, 2026Todo
8/10
Reviewed Aug 12, 2026Solo dormia en el hotel, la verdadera aventura la vivi fuera del hotel
Las instalaciones parecen muy viejas en la parte de la entrada, el elevador, las atracciones
5/10
Reviewed Aug 12, 2026La Ubicacion porque esta frente al mar en playa y Que tiene toboganes buena comida
La instalaciones están viejas la habitacion 305 el lavabo huele a cañeria, el baño es feo, salias de la habitacion y un aroma a caño por todas partes y aparte nos rayaron nuesto carro en el estacionamiento a posta porque fue todo el carro, y la gente que compra day pass en Domingo es una locura no hay espacio para los que si se hospendan de tanta gente que aceptan
10/10
Reviewed Aug 6, 2026La habitación, muy cómoda y excelente vista. El área de la alberca muy grande.
El único detalle es que el agua de la alberca estaba muy caliente, pero supongo es por el clima de la ciudad.
6/10
Reviewed Aug 4, 2026Las albercas y la playa
Que me dieron una habitación con vista al mar, y no podías ver nada puras palmas la ubicación habitación llena de palmas es la que nos dieron nunca pude tomar una foto ni ver al mar ni a ninguna parte pero pues como me dijeron que si reservo por fuera no me pueden dar nada bueno si reservo directo con el hotel me darán lo mejor 😢😢😢
7/10
Reviewed Aug 4, 2026No m gusto
Se enjentaron , mucha gente
10/10
Reviewed Aug 4, 2026Área de albercas
Las almohadas
10/10
Reviewed Aug 4, 2026El área de albercas! La habitación muy cómoda.
4/10
Reviewed Aug 3, 2026El area de albercas fue lo mas rescatable. tiene restaurante dentro del area de albercas.
La regadera del cuarto no servia. Nos cortaron el agua por mas de 4 horas 2 dias seguidos. Te limitan usar tu hielera en el area de albercas, puedes ser multado con $800. No hay suficientes palapas en el area de playa, y no te dejan usar tu propio toldo.
9/10
Reviewed Aug 3, 2026MIS HIJOS LES ENCANTO
El internet no funciono neflix
6/10
Reviewed Aug 2, 2026Solamente los toboganes
Es un hotel déspota y ya poco agradable en varias cosas, buffet pobre, no ahí máquina de hielos (creo merecemos tener una por qué barato no es) tienen nomás 2 hieleras en la parte del restaurante, mal abastecidas!!
2/10
Reviewed Jul 24, 2026Nada
No sirven muchas cosas, entre ellas el internet
10/10
Reviewed Jul 23, 2026Las albercas
El restaurante bufet del desayuno
6/10
Reviewed Jul 21, 2026I liked that the hotel was infront of the beach, and the pool area is amazing. Also there are security guards at night, felt very confortable and secure
I did not like that I received a call in the morning from hotel Olaza San Carlos personel advising if not arrive at check in time, my reservation was in risk to be cancelled. I did the reservation a long time ago, that is very frustrating for me and my family. The other thing I did not like is the bathroom ceiling collapsed , they had to move us to another room, the facilities are old and in need of renovation
10/10
Reviewed Jul 21, 2026Albercas
Poca agua en baño
9/10
Reviewed Jul 21, 2026It was very kid friendly
Nothing :)
3/10
Reviewed Jul 20, 2026se me hace demasiado caro para las instalaciones que esyan viejas y desactualizadas. comprar una botella de agua te toma 10 minutos.
10/10
Reviewed Jul 20, 2026Pool
8/10
Reviewed Jul 19, 2026Las actividades para niños
Mi cuarto estaba muy lejos de los elevadores
9/10
Reviewed Jul 19, 2026Las instalaciones, las albercas
La habitación no tenía buena vista para afuera
10/10
Reviewed Jul 15, 2026Las albercas para niños y el restaurant arbolitos
La puerta del cuarto del hotel no cerraba fácil, había que empujarla.
10/10
Reviewed Jul 12, 2026Excelente customer service, very good view from my room. Silent around the room. Clean installations.
9/10
Reviewed Jul 11, 2026La comodidad de las camas la privacidad y el área de toboganes
Más limpieza en las albercas
7/10
Reviewed Jul 10, 2026La habitación mala ubicación No había internet Ac deficiente Muy tarde me dieron la habitación
8/10
Reviewed Jul 9, 2026La alberca estaba sucia y no se veía que la limpiaran
10/10
Reviewed Jul 9, 2026Muy buena atención. Tuvimos algunos inconvenientes pero se esmeraron por resolver rápido. Las instalaciones super bien, muy bonito. El acceso a la playa y las albercas. Disfrutas tu estancia todo el tiempo. Desayunamos en el bufete y estuvo riquísimo. Un 10 de 10.
9/10
Reviewed Jul 8, 2026el hotel esta muy completo mas cuando vas con niños
el tiempo de espera para el check inn, y algunas politicas de alojamiento por ejemplo nosotros somos 5 pero somos dos adultos y 3 niños pequeños una habitacion doble nos va bien y tenian la politica de maximo 4 personas creo que deberian de ser un poco mas flexible al tratarse de niños pequeños, en realidad no ocupamos tanto espacio y no veo por que se tendria que pagar extra, si ademas no se incluye el desayuno.
7/10
Reviewed Jul 5, 2026Instalaciones obsoletas
Regular
10/10
Reviewed Jul 1, 2026El colchon
8/10
Reviewed Jun 29, 2026Rico, buen servicio
Mantenimiento, tiene muchos detalles que arreglar
10/10
Reviewed Jun 16, 2026Todo esta muy bien
El agua de la alberca esta muy caliente y el desayuno en el buffet le falta mas variedad
3/10
Reviewed Jun 15, 2026Nada
La habitación y el trato de personal
10/10
Reviewed Jun 15, 2026Todo muy bien gracias
Nada
8/10
Reviewed Jun 14, 2026Excellent staff and location. Restataunt was amazing. Great views!
No water pressure. No coffee stand until 8 am.
7/10
Reviewed Jun 13, 2026Las.habitaciones en muy mal estado, el baño viejo, lleno de sarro, la regadera y las llaves llenas de sarro, urge que arregle las habitaciones
Que las habitaciones no las arreglan desde que construyeron el hotel
10/10
Reviewed Jun 13, 2026Muy amables , céntrico , playa a la mano , niños con varias actividades
Pocos camastros
7/10
Reviewed Jun 10, 2026Lo mejor de este hotel es el área de albercas , si vienes con niños te lo recomiendo al 100%, la habitación correcta y el bufette desayuno está muy bien.
Que a la alberca deberían de limpiarla de vez en cuando, porque la gente come y toma dentro y lo peor que permiten que la gente fume con niños al rededor, los dos días que que se metió mi hija estaba asquerosa
10/10
Reviewed Jun 10, 2026I like it I think for the price is pretty decent, but I just wish they could clean by the ocean because it was full of seaweed and also in the rooms they have to do a better job on cleaning
I really liked it. It was very comfortable overall I will still come back and stay here.
10/10
Reviewed Jun 5, 2026El hotel, las instalaciones, las albercas, todo muy cómodo.
Me hubiera gustado que tuviera room service, o más opciones de comida, no solo el Restaurant Los Arbolitos.
10/10
Reviewed Jun 5, 2026It was perfect for our family. Had something for everyone without leaving the property. Location was great! Walk right out to the beach. The restaurants were great too. Highly recommend! Will return!
N/a
7/10
Reviewed Jun 3, 2026Tienen trato amable y las instamaciones son suficientes en buen estado pero sus instalaciones ya son muy antiguas.
El costo de la habitación es elevado para lo que ofrece, no incluye desayuno. Su playa no esta en condiciones de poder ser utilizada. No hay suficiente transporte al lugar. Mucho tiempo para realizar el chek in.
9/10
Reviewed May 21, 2026Breakfast and location were great.
Rooms needs upgrades; Beds are uncomfortable and small. Sofa bed filthy and uncomfortable. Floor had broken tiles and window had no screen or protection to avoid accidents.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Large pool area and water slides
- •Beachfront location
- •Kid-friendly activities and facilities
- •Good breakfast buffet and on-site restaurants
- •Visible security and generally responsive staff
- •Comfortable beds and pleasant views in many rooms
Areas to consider
- •Old/outdated rooms and facilities (broken showers, AC issues, ceiling collapse)
- •Inconsistent cleanliness (dirty pools reported)
- •Overcrowding at times and limited palapas on the beach
- •Internet/wifi problems reported
- •Perceived poor value for money / expensive for condition
- •Restrictions on coolers and limited ice availability
Cleanliness
6.8/10Mixed cleanliness: several guests praised clean installations, but multiple reports of dirty pools and requests for better pool maintenance lower the score.
Service
8.4/10Generally good guest-facing service: staff resolved problems quickly and there is visible security, though there are isolated negative experiences (e.g., a warning call about cancelling reservations).
Location
8.8/10Strong location directly in front of the beach and good pool/beach access; some rooms have obstructed sea views due to palms, but overall location is a major positive.
Room Quality
6.2/10Below average: multiple reports of old facilities, broken shower, AC issues, bathroom ceiling collapse and awkward room layouts or poor views reduce the room score.
Amenities
8.6/10Very good amenities driven by large pool area, water slides, kid activities and on-site pool restaurants; some negatives (limited palapas, ice machine issues, restrictions on coolers) temper the rating.
Value for Money
6/10Perceived as overpriced for the condition: several guests explicitly mention poor price/benefit and outdated installations, lowering value perception.
Food and Beverage
7.8/10Mostly positive comments about the breakfast buffet and on-site restaurants, though a few guests find the buffet poor or limited in options.
Overall Experience
9/10Overall family-friendly and enjoyable for many (kids had a blast, enjoyable pool/beach time); despite service and room issues for some guests, many report a very positive vacation experience.