Half Moon

Beautiful setting, friendly staff, and excellent service

The Half Moon staff is top notch! From the front desk to housekeeping to the gardener everyone was professional and attentive to every need. A special thank you to Charmaine on the housekeeping staff, she made my birthday extra special!!

Beach| staff| ambiance| overall experience|facilities|

Excellent!!

The beach view is amazing and very clean ! Imagine every morning waking up to such a beautiful view. The Infinity Pool was stunning. The staff (Latoya, Carol, Stephen, Adessa etc) were amazing. The GM was also very approachable and amazing. This is a very safe and quiet resort. Just what the Doctor ordered.

The staff is amazing (Latoya, Carol, Stephen, Adessa and more). This is a very safe property and if you are looking to get away and relax, this is the spot. The view is breathtaking. There is an amazing golf course, horse back riding and a beach chair calling your name. 😎🌴🇯🇲✈️

Gorgeous! Great staff! Could use a refreshing.

Highly recommend this hotel to anyone. The wife and I had a fantastic time and the Butler service was a nice amenity. They were very helpful. Shauna and Dean were extremely helpful and pleasant. All of the bars/restaurants also had exceptional service.

Half Moon is a beautiful property that I have had the pleasure of staying at multiple times. Each room is well appointed, the staff are lovely and the property is absolutely stunning. Its worth every penny.

Excellent resort. Staff went out of their way,

Hotel impecável desde o conforto, manutenção, localização, gastronomia e principalmente o atendimento!

Difícil destacar um ponto! Hotelaria de altíssimo nível

Great spot

Superb beachfront property, gorgeous coves and pools for swimming, attentive and friendly staff.

Staff was very amicable, the beach is beautiful, good tennis courts, excellent gym

The resort sprawls over ~400 acres with two miles of beachfront, equestrian center, golf course, spa, multiple pools, tennis courts, and a kids’ village

Beautiful location and well maintained

Can be a bit more attentive to guests requirements

Half moon was great! The staff were incredibly nice and always played & interacted with my toddler.

Our family had the most amazing trip. Thanks to all the wonderful staff. Truly a slice of paradise!

The location, the style, the room, the food, the spa …

Nothing to be honest…

Superb service across the beautiful resort. We will definitely come back.

Ridiculously expensive - very poor value for money.

Very clean and the staff were nothing short of amazing.

The structure of the meals and prices for them

WOW! I visited with my aunt and my mother who has not been to Jamaica in 20 years. What a welcome back it was - the hotel has been renovated and is even more beautiful, the 400_+ acres property is splendid for walks, bike rides and sporting activities - the best part was the staff! Breakfast was the favorite part of the day - the chef and servers were welcoming, warm and professional. Excellent stay! One of the best for us.

Fantastic location and beautiful facilities. This place has everything you need to spend a divine holiday that you will remember for the rest of your life. I will greatly come back again.

The only point I would mention is the price of all services, everything has to be purchased, if you buy a holiday package you don’t have a full access to all restaurants.

Not impressed with the breakfast . The only two good restaurants were the sugar Mill and the Italian. Di Mari

It was beautiful.

Short stay

We had a wonderful time. We visited in early May and were told that this was a less busy time - boy did it pay off! Shockingly easy access to all the restaurants, beach lounge chairs, pool, activities, etc. Incredibly attentive staff everywhere we went. Gorgeous views, we really enjoyed that instead of one large stretch of beach there were multiple different options with different vibes at each one/levels of privacy so you could bounce around and feel like you were having different experiences.

Beautiful resort! Gorgeous beach and multiple pools. Great for adults and kids. We had a lovely time. Food was delicious. Will definitely go back.

Beautiful property. Not crowded even if close to fully booked. Food generally good. Great breakfast buffett. Most staff were very friendly. Bikes on the property. North point restaurant for late afternoon drink and dinner was perfect.

Some staff could be more customer-oriented / friendlier, but that was a small minority. Food at Delmare was underwhelming. Some activities that were planned did not happen with no notice (e.g., horseback riding for kids at the beach)

The staff members are so friendly and genuinely happy.

Our stay at half moon was breathtaking. From our arrival to our departure, our stay, there was simply splendid, the service was outstanding from the front desk, check-in, the entire staff, whether it be gardening, housekeeping, beach, cleaning, and transportation, the spirit of hospitality, customer service, and genuine courteousness, was simply amazing. We highly recommend anyone, and we already have to your facility. I pray and hope, that you keep not only your standards, but the spirit that we encountered and experience there. Gives us a warm feeling every time we think back upon our time there. Thank you.

Lovely property and the staff were great. Only hiccup was checking in. We arrived before the 3 pm check-in and were told our room would be ready shortly but waited over 3 hours and after 3 pm for our room to be ready. The only blemish on a great trip. Feeod and drinkare are expensive (even by NY prices) but everything was well done so we did not mind paying

The staff was exceptional and over the top. Everyone was friendly and the service was the best I’ve ever experienced.

I didn’t like how short our trip was, I could have stayed another week. Next time we know to book for longer.

We loved Half Moon and plan to return with our children. Lovely resort with everything you need for a relaxing and fun vacation. We enjoyed all the restaurants, multiple pools and beaches and the water sports. The food is a bit pricey but good to very good.

Absolutely! Here’s a revised version of your review that includes your thoughts on the cost: Title: A Slice of Paradise at Half Moon, Montego Bay I recently had the pleasure of staying at Half Moon in Montego Bay, and I can confidently say it was an unforgettable experience! From the moment we arrived, the stunning location took our breath away. The resort is beautifully situated along a pristine stretch of beach, offering breathtaking views of the turquoise waters and lush landscapes. It truly felt like our own slice of paradise. While the resort is on the pricier side, I can assure you that every dollar spent was worth it. The quality of service, luxury of accommodations, and overall experience justify the cost. The staff were incredibly friendly and attentive, ensuring that all our needs were met with a smile. Whether we were lounging by the pool or dining at one of the restaurants, the service was consistently top-notch. Special shout-out to [mention any specific staff members if you’d like] for going above and beyond to make our stay even more memorable! Speaking of dining, the food was absolutely fantastic. Each meal was a delightful experience, with a variety of options that catered to every palate. From local Jamaican dishes to international cuisine, every bite was a treat. We particularly enjoyed [mention any specific dishes or restaurants you loved], which were highlights of our culinary journey. Our room was another highlight of our stay. It was spacious, beautifully decorated, and equipped with all the amenities we could ask for. The views from our balcony were the perfect backdrop for a morning coffee or an evening glass of wine. We felt completely relaxed and at home. Overall, our stay at Half Moon was nothing short of amazing. The combination of stunning location, outstanding service, delicious food, and comfortable accommodations made for a perfect getaway.

Some things were too pricey!

The staff was uniformly friendly, welcoming and happy to have us as guests. They are clearly proud of the property and wanted us to enjoy it. The restaurants were quite attractive but the food was not A plus or even A rating. The spa is beautiful and the staff quite competent but it is way over priced with surprising surcharges. The infinity pool at the Eclipse part of the property is stunning, very comfortable and the staff are quite attentive. There are many possible activities but we mostly took the opportunity to escape the cold winter and read near the ocean. We loved it. May well return and would recommend it to others.

The property is fine but the hotel made unauthorized charges to my credit card I am still disputing. Travelers must be careful when staying in this hotel

Good place to relax

Its not perfect but the good far outweighs anything bad

We had problems with the toilet in our room

The check in was fine but not told when we could check in to our room - but instead told to wait in the bar. Our room is loud as its near the bar with live bands and it has a shared door to the next door room so we can hear them partying until late

Spectacular! Every single member of the staff is personable and eager to be of assistance — oodles of traditional Jamaican hospitality x 10. My only quibble involves some of the operational systems in place, especially the multi-tiered meal plans, which I find too cumbersome. I am not an hotelier so I do not fully comprehend the subtleties of the business. For instance, I don’t drink, so I don’t know how quickly someone who consumes a lot of alcohol would bankrupt the establishment, so to speak. My questions to management would be, “Is there a way to streamline meal charges? Why not add an all-inclusive option without the innumerable exceptions?Besides, my sense is that the complicated slicing and dicing in the accounting department is stressing out the employees, leading to occasional billing mistakes — I can see it in their faces, never mind the inconveniences that ensue for guests like me. At least, discrepancies are always rectified with dispatch. Regardless, I actually wish that I could live at Half Moon permanently. The overall atmosphere, the dedicated team working together to make everyone feel at home, and the meticulous tending of what nature has gifted us, is indeed a glimpse of what I imagine paradise might have to offer. I shall return!

Very nice facilities. Food is expensive. Main drawback was that we did not have hot water for bath/showers despite requests to fix it. It was lukewarm in that sense.

Eclipse rooms are clean and modern and its great to have Jamaican hospitality.

I've been staying at the Halfmoon Hotel for over 20 years, it's absolutely one of the best hotels in the entire world and I've traveled the world. Service, accommodations,dinning and entertainment options are unmatched . I highly recommend.

Beautiful resort that provided the best family getaway for those looking for a fun but more private vacation experience. Infinity ocean side pool offered both relaxation and fun in the sun and the Equestrian Centre provided some fun filled afternoons swimming in the ocean with the horses. While we didn’t bring our golf clubs this time we will do so on our next visit as the course looked amazing and the restaurant on site (Sugar Mill) was fantastic! In terms of accommodations highly recommend the newer Eclipse which is centrally located with great food options.

This is a very nice hotel property which combines old with new. The staff is very accommodating and friendly. There are several restaurants on the property. We would recommend Delmar’s and Sugar Mill. We recommend having a drink either before or after dinner at Lester’s located in the Eclipse section of the property. Explore the property-the gym, tennis courts, 18-hole golf course, equestrian center, the two miles of beachfront property, and their spa. You will not be disappointed.

Beautiful beach side bungalow. It was my bday trip and the staff was extremely friendly and kind. I did forget some item they notified me but I never received the items I left behind.

Was the best vacation experience I've ever had and I am 71.

Prices were very high

Excellent.

Half Moon Resort in Montego Bay is an absolute paradise! From the moment we arrived, we were welcomed with warm smiles and impeccable service. The stunning beachfront, lush gardens, and world-class amenities create an atmosphere of pure relaxation and luxury. Our room was spacious, beautifully designed, and offered breathtaking ocean views. Dining was a highlight, with exceptional cuisine and diverse options that catered to every palate. The resort's spa and activities, like horseback riding on the beach, were unforgettable experiences. Half Moon truly exceeded all our expectations, and we can't wait to return to this Jamaican gem!

Nothing, it was perfect! Everyone catered to all our needs, we asked for more water and it arrived in just a min! Truly no complaints at all!!!

Very good hotel, very calm and with a lot of facilities

The food packages are very expensive. Would be also great if there was a discount for hotel guests for the horse riding classes at the stable of the hotel

Everything was excellent from start to finish

Honestly, everything was great. The room was spacious and clean. The staff was excellent. Loved the bicycles. They even had a few with baby seats for the little one to ride around with us. We had a great time.

Comfortable and clean

What’s NOT to like

Excellent! Wonderful experience! Can’t wait to return!

The view, the closeness to nearby shopping malls. Close to the airport. The views, staff was amazing , warm, welcoming.

The food was extremely overpriced. Although good, it was too expensive. I once ordered tea with fruits and it was $38 plus tax. We ate twice on the property , thankfully we had a car and ate outside the properly after that shocking bill. Also, if you’re celebrating a birthday, make sure to inform them, apparently, the cake that they provide for you isn’t complimentary. I had to pay $18

half moon is amazing we love it and will definitely be back

I would recommend staying on the eclipse side of the property. It looks completely modern new and clean. It’s such a breath of fresh air being in such a quiet luxury hotel that’s still in Montego Bay. The issue we had was that for this to be a five star resort not all the staff members were warm and welcoming and helpful. we had an issue with our shower, not working the first night and the night manager and night staff were so nice and accommodating, and put us in another room. But other than that, most of the staff were not up to par with their service like most five-star hotels we stay at. The lady who checked us in had a bit of an attitude because we wanted to get content because we are travel bloggers. Instead of coming up with a solution, she tried to stop us completely and had an attitude. I wouldn’t recommend this hotel if you want to create content. The hotel pool staff ran out of clean towels that go over the lounge chairs so instead he gave us a regular towels to put on our chairs that is not something we expect at a five star resort. We are really picky with which hotels we stay at so we expect a lot if the hotel is rated for five stars and we just felt like the service was lacking. The property is beautiful quiet and we had a really great time at Lester‘s bar on property. All the staff at Lester’s bar were nice. I think that the staff members need extra training on how to go above and beyond for gas who expect that level of service from a five star hotel.

Eclipse section is new and pristine and with limited crowd. You will never have to fight for a beach chair. Butler service is also quite useful.

The room was fabulous and comfortable. Had antique furniture and very comfortable.

I liked that the property was quiet and clean. The staff was friendly and helpful. I didn't like that they charged for everything! I wasn't even provided water in my room. I had to purchase it and the prices are exorbitant. It's a nice place but not for me.

Amazing place. Service is excellent!!

Fabulous so far.

Outstanding service and friendly staff

It was the most relaxing trip I have ever been on because of half moon! The resort was phenomenal and we will be back!!!

Great classy place to stay

Great property but with the exception of breakfast the food was disappointing…. Pricy and spicy with no vegetarian options as offered at Hilton and Palladium

The location , the property, the friendliness of the staff

The cost of food and drink

Beautiful property and nice beaches. Staff was excellent

Very expensive and meals on property are overpriced

I can't say enough good things about this place. The property is so special and immaculately maintained with the most friendly and accommodating staff. The setting is outstanding, the beach was a stone's throw from our bungalow. There are active renovations but nothing that disrupted our stay. I always want to try new places but this is one of the few hotels I want to visit again. I visited with my partner and our 2 year old daughter, we had such a wonderful holiday.

Amazing property!

Staff members were very helpful and pleasant.

Everything! All the little details too including the jerk cashews.

Had a good time here for my bday. Flyod was awesome. He made sure my bd went well. They sent a delicious cake to my room. Its a very expensive hotel and not all inclusive so do the maths

great

nothing

Great experience over all. From staff to rooms and dining, everything is perfect!!