Courtyard Chicago Downtown/Magnificent Mile

Great location that unlike other properties has 2 queen beds.

Expensive, but that’s all of DT Chicago on the weekend.

El restaurant, se come muy bien y habia un chico muy atento

Que no arreglan el cuarto todos los dias

Easy to find. Felt safe. Amazing location! When we comeback to visit or for another kpop concert, we will choose this hotel again

The location

The rooms and the bathroom. Everything felt too small and for how much we paid was not worth it

The breakfast was good..our waiter was excellent..very friendly..the hotel manager was very nice..concierge man was very helpful and sweet

The lady who checked us in didn't give us breakfast voucher or explain how it was only good for 1 particular selection..she was veey nice but it made for confusing first breakfast..the manager fixed it after the fact..she also didn't ask if I was a member for the points or to get free water

No breakfast

The location of the hotel was great.

The facilities were old, the pull out sofa bed mattress was thin and uncomfortable and housekeeping never came to refresh the towels or the room.

La ubicación excelente

limpiaban la habitación cada dos días y la entrada tarde en check in y salida pronto en check out

Location. Big beds (we got the 2 queens) Multiple lights, sockets; enough space for 3 people Large toilet and bath

One check in staff was not so accommodating. I was in front of him and he didn’t explain what we were doing with our bags if we came early. Left us there to figure out that the other person (concierge) were to get them. Just told us we were early. Whilst in front of the counter, he was typing in some other things. Attention was not with the guest at all.

Location

The front desk staff behavior

Todo

Todo me gustó

The location was perfect. In the middle of downtown Chicago and perfect for walking the magnificent mile. The property itself was very nice and well kept.

I liked the location. You could walk to everything!

The facilitate looked outdated. The cost of the stay was not worth the hotel quality. Additionally, I asked for flowers or chocolates to be in the room for wife's birthday and that didn't happen. I was going to pay extra for that.

Location

My silver hair clip was stolen. The sheets were stained. I’ve complained but other than an apology mo further action was taken by the hotel. For 4 people in the room insufficient coffee was provided. The sheet was stained and not changed.

The property location was perfect! Hotel staff were all great, across the board! Room was clean and comfortable. After walking miles and miles, the bed was soooo good! Salmon in the restaurant was great!

Faster elevators would be nice. We were on the 14th floor and it took a bit to get an elevator, but I believe an elevator was out of order.

Love the location

Not enough functioning elevators

It was in a great location. The rooms were comfortable and the staff was very accommodating.

Very convenient to get around.

The bed was a little hard.

I definitely loved the big room and the overall cleanliness of the hotel. It had stylish details and like its location is a plus.

Hotels at this price range tend to offer bottled water in the rooms, this one did not which was a little disappointing.

Great staff. Always very helpful.

Clean,comfortable rooms

The location was close to everything that we wanted to see.

There wasn’t room service daily.

Location

Hospitality was not good. Rooms weren’t inspected before moving. Gaps in the window let in extremely cold draft on 20th floor while the thermostats for heating didn’t work. Staff didn’t resolve it immediately. Only on last day they came and solved it. First two days I fell sick because there was cold draft and siren noise from downstairs all the time through the night. The thermostat didn’t turn heating mode on at all for the same time. When the staff came in to solve the issue they also accidentally removed the curtain rod.

Location Gym Staff

Parking a bit tight and expensive

Staff was very friendly. Location was super close to either so many of the things we wanted to do, or at least the red line. Our room was clean, and well kept. The love seat isn't terribly comfortable, but the bed slept well. If you're a light sleeper you will be awoken to the sound of police/fire/ambulance sirens throughout the night but I suspect that is going to be true for any hotel in the city. The price was good compared to most of the other local hotels. My wife found the starbucks in the lobby very convenient. Didn't get a chance to use the pool or gym because we wore ourselves out walking during the day. Grab a bagel sandwich at Gotham just 2 blocks away for breakfast. They were delicious.

Situato in zona centrale, pulito. Il personale molto cordiale e disponibile

Location

Food at the restaurant and limited staff to support customers

The location

No complimentary breakfast , no Hot tub

location

facility is too old.

Close to shopping. Very walkable

Entrance to garage was hard to find. Could be extremely noisy.

It was within walking distance to just about anything you wanted to do.

The carpet had spots where the strings were coming undone. The dirt in all the corner and on the base boards, especially in the bathroom. Does seem like it cleaned very well. The price.....it was almost $400 for one night. That was not worth it. Then I wasn't aware of having to pay to park. I'm from a very small town and just didn’t know. I paid 31$ to park while checking in then turned around and paid 65$ to park over night. That is silly. Again for almost 400$ you think that would of included parking. Also, the fan in the bathroom did not work, so if you had to go number 2 the room smelled. The beds are hard. The rooms are on the smaller side.

I like the location and price.

Property doesn’t include breakfast

N/a

Construction / swimming pool closed

Clean, helpful staff

Tear in the carpet;; mattress old and not very comfortable but okay for short stay

Good location for walking around downtown

It was very convenient

No microwave

Close to downtown and ideal location.

Pool could’ve been cleaner and shower clogged

Excellent location. Walked to everything.

Lived the location and the layout.

They rooms were nice and clean

Comfort/ cleanliness’s

Elevator broken a few times

Great location! Great staff!

Beds sucked.

Amazing location to downtown, the Magnificent Mile, the river walk, etc. We walked to breakfast and dinner every day. Our kiddo was exceptionally pleased that the Harry Potter store was around the corner a couple of blocks. We requested a high floor with a city view and we were very pleased.

The Starbucks was closed and under renovation, and the lobby is extremely small and cramped during high traffic times.

Location was excellent. Friendly staff. Clean rooms.

Pillows were not great

Beds comfy, showers hot, hallways quiet. Valet staff excellent

Expensive curling wand “went missing” 😐 Parking expensive, Heater did not blow out warm air had to ask for more blankets.

The pros: Great location. Easily walkable to lots. Friendly and attentive front desk staff who are very centered on customer service. Front desk delivered requested items to room quickly. The room was clean and spacious. Nice gym with lots of equipment. Fast elevators. The cons: My weirdest complaint is kind of my own fault. There was a mixup with our booking and we were originally out in the wrong kind of room. When I went downstairs to have them change our room they asked if we minded an ADA shower. I envisioned a roll in shower. What we actually got was a shower so small you couldn’t move in it. There was a rear mounted fold down bench taking up space on the back wall. The shower gel, etc was mounted in the middle of the wall. In the front there were shower bars. Then side of the shower where the faucet is was a handheld mounted shower head. It stuck out about 6”. With all of these pieces there was a spot in the middle you could stand and barely turn around rubbing on the shower curtain. Aside from that, the hotel isn’t newly renovated. There are chips, dings and scratches. The bathroom a vanity was tiny. The pool is very small. For some weird reason there was a lot of vocal noise heard in the bathroom, but not the bedroom. The towels are thin and not at all absorbent. We were constantly waiting on the valet service.

It was very close to where I wanted to be.

Lobby restrooms were filthy and carpet in room needed vacuuming.

Close to everything

The lighting in the room could’ve been a lot better

Located in downtown Chicago, ambulance and police sirens were going off nonstop for 48 hours. This really disturbed our sleep. Upon arriving they didn’t know we were Marriott members so directed us to purchase water until another customer came up and they offered him two bottles of water free. Coffee not available (Starbucks onsite closed) unless seated in the dining area. Certain areas dirty: soap scum in tub, crumbs on floor.

利用しなかったがプールがある。どこに行くにも便利な立地。次回はループにも宿泊したいと思っていますが、いいところがなかったらここに戻ってきます

特にありません。明かりを消すのがちょっと面倒とか室内少し暗めとか、二日に一回の清掃とか気になる人はきになるでしょうが、値段や立地など総合的に考えてすべてオフセットされます

The room was amazing, big enough for the 5 of us. The location is what got me so close to everything we needed.

everything

non

Location was very convenient if you like to enjoy Magnificent Mile downtown area; room was very spacious , parking was also connected to the hotel building with easy access.

Las habitaciones son espaciosas. La ubicación.es lo mejor

Un ascensor no andaba, así que se atrasaba un poco todo. El hotel es muy los cost, para mi gusto, con precio high end.

Location was ok.

Bed was extremely uncomfortable hard like a brick. No hot water, restaurant attached was overpriced and generally the room was dated.

Lighting in room was poor especially in the bathroom. Sink area very small.

The staff were friendly and courteous, the location was great - within walking distance of many things.

The water pressure could have been stronger and the drain was slow. I would have liked to receive complimentary water bottles.

I didn’t like that housekeeping never came into our room

Pool, location, staff, value

elevator,

Staff very atentive. Very comfortable accommodations. Excelent location. We had an amazing time.

The people

The room was small for the price.

Location value and gym are wow

We hoy an accesible room With a bathroom thatdid not dragón and got flooded - they repaired almost 24 hs into our stay - it was quite unconfortable