Holiday Inn Express London Limehouse by IHG

The room was clean and comfortable. The breakfast was excellent and the location was very central. Would highly recommend this hotel.

The room is quite compact, probably not ideal for a longer stay.

Clean room, welcoming staff, good location

Breakfast wasn't the hottest and variety wasn't amazing. But still good.

朝食は毎日同じメニューで変化は無いものの、野菜やフルーツ等選択肢はそれなりにあったので満足です。 夜もお水は無料で飲めたのが良かったです。 アイロンとアイロン台が備え付けられていたのはとても良かったです。

シャワーブースの掃除がイマイチ行き届いていなかったように感じました。 荷物を置くところが少なかったので、もう少し物が置けるスペースがあるといいのになと思いました。

Nice hotel, staff were very helpful

The room was in an awkward place, we had to go up to level 2, walk to the end, then use the fire escape to go back to level 1. The lights in the room also flickered every now and then. Breakfast was cold, not even warm, just plain cold.

Super helpful staff. Clean rooms.

Lokalizacja - 7 minut od peronu pociągu, ale do centrum tylko z przesiadkami. Duże łózko. To chyba tyle. Możliwość przechowania bagazu.

Lokalizacja - do centrum tylko z przesiadkami. śniadania - absolutny dramat, paskudne, niejadalne, obsługa nie donośi sztućców, czy jedzenia jak się skończy. Pokój - bez rewelacji. Zero udogodnień, brak nawet klapek. Prysznic fatalny, zużyty, bardzo śliski - prawie się połamałem, przewracając się w kabinie, bardzo zużyta.

Desayuno bien

La cama era muy pequeña

La chambre était très propre, jolie et confortable. Grand choix pour le petit-déjeuner, en plus d’être bon. Personnel serviable et agréable.

We arrived earlier than check in time and the staff were so helpful, offered to hold our bags and welcomed us for breakfast which was very much appreciated after a very early flight from Glasgow.

Ausreichend großes Zimmer, Frühstück etwas chaotisch, sehr viele Gäste. Gute Lage, mit den öffentlichen Verkehrsmitteln schnell im Zentrum.

Rooms are new

The lights in our room went off around 9 pm. Reception tried to fix the issue but couldn't. We were told they would either fix it or move us to another room after speaking with the manager, but nobody ever came back to us. We spent the entire night using our phone lights. Extremely poor service, terrible management and very disappointing facilities. One of the worst hotel experiences I've ever had.

Mic dejun excelent

Promoții la tarife

ontbijt is goed, genoeg en veel diversetiet, maar geen kaas. Peroneel helpzaam en vriendelijk. De aangepaste kamer was geweldig voor de rolstoel.

Location and easy check in

The room in my first night was tiny. No sufficient space to drop my suitcase.

Struttura pulita e a due passi dalla stazione metro

Die eingeschränkte Frühstücksauswahl. Es gab keine Wurst und keinen Käse und das Rührei war wässrig

Lage: Durch den nahegelegenen DLR ist die Lage perfekt um schnell in die City zu kommen. Trotzdem bietet das Hotel ein gutes Preis/Leistungsverhältnis. Frühstück: War ausreichen und super. Zimmer: Die Zimmer waren sauber und gut ausgestattet. Personal: Sehr freundlich und immer um Lösungen bemüht. Allgemein: Eine Gepäckaufbewahrung vor und nach dem Check In war problemlos und kostenlos möglich, was uns sehr geholfen hat.

Die Bettdecke war etwas zu dick für einen klimatisierten raum und war auch sehr schwer. Hier wäre eine leichtere Bettdecke besser. Die Belüftung des Bades könnte etwas besser sein, hat uns aber nicht gestört.

Room was cosy and clean. Staff were very friendly.

Breakfast wasn't the best with limited options.

In a great location its like a 5 min walk from the train, the majority of the staff were lovely, the room was nice and the breakfast was pretty decent.

There was a few issues with check in and one of the men there seemed to be a head or something was kind of rude, i don't know was it just a rough day or was i imagining it but i don't think he liked us.

The hotel was clean and smelled beautiful

N/A

Very good location, very friendly staff

Easy access to Limehouse DLR. Nice communal area on the ground floor for a drink or chat. Rooms cosy, warm, big tv, very relaxing. Bed very comfy and great shower

Not much to not like.

This was perfect location for our weekend,as we attended Victoria Park festival. Staff was very professional.

We decided to have a drink from bar and maybe some sacks. Their was drinks nit available and most of the food was all sold out. This was over the period of our stay.

Netheid van de kamer.

Het betalen voor parkeren; duur en zou eigenlijk service van het hotel moeten zijn.

Brilliant hotel, and I am never 100% happy but this time I have no compaints at all

Absolutely nothing

Nice rooms, showers, and nice bar, and the staff were very helpful and friendly.

N/A

clean and friendly really lovely stay thank you

The breakfast was only slightly warm but the choice was excellent 👌

Fräscha rum och lokaler. Trevlig personal.

Långt från centrala London, aningens sjaskigt område.

Breakfast was excellent Bedroom comfy, clean, plenty of towels, tea & coffee making, location was good we used Uber to get to and from. we arrived in the early hours of the morning (Pre Arranged) Mohammad on the Reception desk was so helpful and had a kind face, just what we needed after a long drive form Glasgow.

seems silly but the water from shower was a little strange you didn't feel like you had rinsed!!!

Rooms

The staff were lovely

Not much

Qualitat preu i esmorzar inclòs

La zona al voltant de l'hotel

La habitación es amplia y la cama cómoda.

El desayuno, poca variedad. No había fruta, embutido, queso... debería de adaptarse mejor a personas con intolerancia y celiaquía.

Super clean

La chambre d’hôtel est très propre. Le lit est confortable. Le rapport qualité prix est très bien. L’emplacement est idéale, les transports sont juste à côté. Un + pour le petit déjeuner, au top.

J’ai pris la chambre sans fenêtre mais c’est vrai qu’on se sent vite enfermé. Je vous conseille quand même une fenêtre 😁

It’s a Holiday Inn Express. It’s basic. But clean and comfortable

Expensive for what and where it is.

Personnel adorable. Petit déjeuner très correct, rien ne manque.

Réveillés à 5h30 du matin par le bruit de l’entreprise de béton voisine.

The room I got was in a weird place I had to go through a lot to get to it and there was a door inside the room there was water noises from it

The staff were apologetic and helpful

We paid for 3 beds but when we arrived there was one double. We were told we would need to leave the room for the third bed to be setup. When we arrived there were used glasses, hair in the shower, sink was full of water, the handle on the toilet door was broken, USB ports in the room were broken and the hanger in the toilet was broken. We were also only given enough towels for two.

location, room and parking

no soft drinks in can or bottles. Or still bottled water.

Enjoyed my stay, lovely breakfast, very friendly and helpful staff

The room was spacious and clean, and its a good location.

The staff messed up my booking. I booked a twin room and when I checked in they gave us a double room instead and took a very long time to find us a room even though I had confirmed my booking and paid prior to checking in. I was there with a friend and specifically requested a twin but they said hotel was fully booked, disregarding my confirmed booking status. Extremely disappointed. The breakfast was horrendous and inedible. Not worth the money. Will not be booking in this hotel again and would not recommend it at all.

Staff were friendly and courteous, quick check in. Bar open 24 hours. Comfortable beds.

Mould in corner of shower and grout could do with a freshen up on tiles in the shower. Ceiling peeling could do with a freshen up in the bathroom. Breakfast service shocking! It was so busy ran out of sausages said would be 2-5mins gave up waiting as food was going cold! Took 10-15 mins, only to find they had run out of knives. Huge queues at coffee machine. Struggled to find somewhere to sit as tables weren’t being cleared. People barging past you to get what they want instead of waiting for you to finish and move aside. Dinner options expensive for frozen meals!

The room, the space and the drinks facilities in the room.

Unhelpful staff when it came to asking about gluten free breakfast. One member of staff told me to look next to the milk! I managed to find a packet of gluten free cerial and when I asked another member she said all we have is what's out but didnt offer an allergen menu or advise what was available to me then eventually offered some bread which was microwaved and was rock hard and chewy. Totally unacceptable as I dont choose to be gluten free.

Price

Nothing

The hotel is conveniently accessible by car, and the train station is just a 5-minute walk away, providing easy and convenient access to the city center.

Room: The bed has a spring mattress, which was extremely uncomfortable and caused back pain. It would be greatly appreciated if the hotel management could consider using a good-quality foam mattress instead. Breakfast: The breakfast offers a good variety and plenty of food, but the overall quality could be improved significantly. The focus seems to be more on quantity than quality.

Non mi è piaciuta la difficolta di reperire degli alimenti senza glutine e lattosio per fare colazione. L'unica cosa che portavano dopo diversi minuti di attesa edano 6 fette di pane (senza glutine) tostato. In commercio ci sono molti prodotti facilmente reperibili. Non esssendocene presenti ho dovuto arrangiarmi ed andare a prenderne in supermercato.

Pulizia. camera grande colazione top

Das Personal war freundlich, die Zimmer dem Preis entsprechend okay. Nahe am Bahnhof Limehouse.

Lage neben Zementfabrik und an der Hauptstrasse. Frühstück war mies. Es gibt zu wenige Sitzplätze, Geschirr und Besteck und lange Wartezeiten an der Kaffemaschine. Schimmel in der Dusche. Waschbecken läuft nicht ab.

Station de métro proche Petit déjeuner correct Le lit est confortable et le ménage ok

Nous avons du insister pour avoir la chambre avec 2 lit séparé, même si vous prenez une chambre avec 2 lit séparé vous recevrez un message après payement qui dit "en fonction de la disponibilité" et vous risquez un lit double. Le repas en dehors du petit déjeuner n'est pas bon et extrêmement cher pour la qualité, , 15 livre la pizza surgelée mal cuite qui m'aura fait vomir.

Comfy bed, clean room

Hot drinks machine on dining room was broken, long queue for coffee at breakfast

Friendly and helpful staff. Great location for exploring. Good basic breakfast to start the day. Clean rooms and hotel in general. We booked the hotel as you generally know what you are getting with a HIE. Great location for attending Abba Voyage. Only extra that would be nice is a small fridge in the room. Will use this hotel again and recommend to others.

Breakfast ok

Area surrounding hotel very dirty and rundown, rubbish piling up on the pavement, no street sweeping, no fresh fruit at breakfast, tables not cleared quickly, Someone tried to get in my room about 1015 one night, they had booked them into my room at reception and gave them key cards. Never enough staff, reception trying to sort people out and serve at the bar as well

Everything

Nothing

The setting, and the location

Nothing

For the price you really can’t complain in London breakfast included for less than £100pp on a Saturday

Water pressure wasn’t great but with a 3 star it’s to be expected

Location from London bridge was two tubes so very convenient

As a vegetarian I'm not keen on scrambled eggs. I did ask for fried but was told no so that was disappointing

Zimmer waren sauber und insgesamt sehr gut, schönes Badezimmer. Service am Empfang war ebenfalls gut.

Das Frühstück war extrem schlecht, unabhängig ob man englisches Frühstück mag oder nicht. Regelmäßig waren Kaffeemaschinen und Getränkeautomaten defekt, leere Schalen, es wurde nur sehr schleppend nachgelegt. Die Tische wurden häufig nur auf Aufforderung aufgeräumt, damit die nächsten Gäste einen Platz finden könnten.

De kamer en de voortreffelijke hygiëne.

Ontbijt: niet de keuze, wel de drukte en de voorraad die telkens op was en aangevuld moest worden. Geen propere plek vinden als je aankomt. Tijdsloten zouden hier een oplossing kunnen zijn.

Piękny hotel i super pokoje wszędzie blisko

La cama, se descansa muy bien. Hay almohadas de varios tipos( duras y blandas)

Muchisima gente en el desayuno, faltaba de todo…hasta cubiertos. La maquina de zumo solo tenia agua, 2 maquinas de cafe estropeadas…solo funcionaba 1 para tantísima gente. La fruta muy muy escasa, nunca llegabas a tiempo para coger ( naranjas o plátanos…nada mas). La zona que hay que recorrer desde el hotel hasta la estacion del tren era muy oscura y casi todo abandonado ( daba miedo cuando llegabas de noche). Para llegar al centro de Londres hay que hacer transbordo de tren a metro…

Prostorné a čisté pokoje

Snídaně by mohly být častěji doplňovány a výběr nebyl extra pestrý.

Location

No fridge and Microwave in the room

Blizina željezničke stanice

Katastrofalan doručak. Ne organiziranost. Na doručku trebate čekati po petnaest minuta kako bi dobili pribor, jer ga nema u dostatnom broju. Isto je i sa hranom koja je vrlo loša i oskudna.Spremačice bacaju vašu odjeću na pod i tako je ostavljaju. Prljavi ručnici. Soba nije bila potpuno čista. Kad sam tražila odgovor od recepcije zašto se baca naša odjeća, dječja pidžama na pod, nisam dobila ni odgovor ni ispriku. Isto tako kad sam vraćala ručnike koji su trebali biti čisti, a bili su prljavi samo sam dobila nove, bez ikakvih isprika. Hotel je smješten na glavnoj cesti uz veliku betonaru koja cijeli dan proizvodi beton, praši, a kamioni se pune betonom neprestano.

İş için tercih edilebilir

Yerler halı. Oğlumun alerjisi tetiklendi. Halıların temizlendiğini ya da adam akıllı temizlenebilecegini düşünüyorum. Duşun gideri tıkandı. Teknik servis çabuk geldi ama işlem sonrası lavabo ve duş işlem ile alakalı olarak hijyenini kaybetti. Kahvaltıda peynir yoktu. Bir anlam veremedim. En tuhafı kahve bitti gelmedi dediler. Kahvaltıda kahve olmayan bir gün yaşadık. Toplu taşımaya uzak.

El personal era agradable. La habitación estaba limpia y en buenas condiciones, había aire acondicionado en buen funcionamiento. No se oían ruidos de la calle.

El desayuno muy muy simple, con 4 cosas típicas inglesas. No había bollería, ni fiambre, ni variedad. Desayuno caro para lo que es. La mejor opción es desayunar en un supermercado. Y la ubicación no era la mejor.

The rooms were air-conditioned, which was great during one of the hottest days of summer. The breakfast was wonderful with many options. It was a short easy walk to the train station.

The rooms are fine, but very small. The location is farther from many main London attractions, so make sure to take that into account when planning travel times.

We've got only 2 rolls of toilet paper for 3 days. We're family 3 people. I left notice, where I asked housekeeper give us toilet paper, but we didn't get it.

Ежедневная уборка

Ужасный завтрак! такого отвартительного завтрака за все время путешествий по миру я не встречал! одна кофемашина постоянно ломалась! сока не было! вилок даже постоянно не хватало и приходилось ждать 10-15 минут пока принесут! Столы не убирались вовремя! Кто пишет за "хороший завтрак" - явно говорит неправду

Location great room great aircon great breakfast great

Staff on reception booking in very slow

Very clean and confortable

The cooked breakfast quality needs improving, some days the eggs were very watery and hash browns sog gy

Pulizia

Avrei preferito una camera un pochino più grande

La pulizia

La colazione poco varia

The hotel was clean & comfortable, and the air conditioning was perfect in the room

Breakfast was chaotic, tables hadn't been cleaned and there were no staff around to help

Clean, frendly stuff, good location, quiet.

Breakfast could be more various. Little choice, although for 4 days OK.

Goed bed en schone kamer

Onvriendelijk personeel. Hoge prijzen aan de bar. Geen voorzieningen. Geen koelkast op de kamer.

My father and I booked a twin room at Holiday Inn Express Limehouse for a two-night stay (7–9 July 2026), including bed and breakfast and paid in full. Due to travelling later than expected, we arrived just after midnight (around 12:00 a.m. on 8 July). Despite having paid for the room in advance, we were told that our room had been reallocated and was no longer available. At no point during the day had anyone from the hotel contacted me to ask whether we were still planning to arrive. A simple phone call could have prevented the entire situation. The night staff tried to find us another hotel but were unsuccessful. In the end, I had to wake a friend at around 2:30 a.m. to ask if she could accommodate both my father and me. We eventually arrived at her house around 3:00 a.m., three hours after first arriving at the hotel. Had we not had friends in London, we would have been left stranded in the middle of the night with nowhere to stay. The next morning I had to be at a work event in Canary Wharf by 9:00 a.m., and both my father and I had plans later that day which were completely overshadowed by exhaustion after getting so little sleep. Although we were able to stay at the hotel for the second night of our booking, the only compensation offered was a few chocolate bars and a can of water. In my opinion, this was nowhere near an appropriate response to a hotel failing to provide accommodation that had already been paid for. What disappointed me most was the attitude of the management. Rather than accepting responsibility, I was told that because I had booked through BookStayGo, the issue was "nothing to do with" the hotel and that I needed to contact the booking website. I do not believe that is an acceptable response when a hotel cannot provide a room that it has accepted a reservation for. Even more concerning, when we returned for our second night's stay, there were several other families, including children, in reception waiting to be relocated after experiencing similar problems. This contradicted what we had been told the previous night—that this was a one-off incident. When we checked out, a receptionist also mentioned that these situations can happen due to staff shortages, which raises even more questions about how the hotel is being managed. To date, I have still not received a refund for the first night's accommodation, despite paying in full before arrival for two nights and only receiving one. My experience was one of the worst I have ever had at a hotel. The lack of communication, failure to honour a prepaid booking, refusal to accept responsibility, and inadequate customer service made what should have been an enjoyable trip extremely stressful. I would strongly advise anyone considering staying here to think carefully. If you arrive later than expected, even with a fully paid booking, my experience suggests there is no guarantee your room will still be available. I certainly won't be staying here again, and I cannot recommend this hotel based on how my father and I were treated. If I could give 0 stars I would.

Sauber, bequemes Bett, Personal sehr freundlich, gutes Frühstück, Koffer konnten nach dem Check-out noch im Hotel bleiben

La ubicación es buena pero los alrededores son nada agradables

Terrible stay. Bathroom ceiling peeling and look like it had been like that for a long time. Rude staff. About 80 percent of the food in restaurant in the evening had run out despite no notice of things not being in stock. Housekeeping staff walking in the room while family is still in bed with no tops on and have DND on the door and claim they do not understand. Requested a late c/o until 12 on day of departure and housekeeping still knocking on the door and opened at 9.30 and 10.20am. Fire alarm going off at 6.50am due to incompetent people using the toaster as per told by the member of staff that had just did the night shift. Contacted guest relations and still waiting for someone from the hotel to contact back. By far the worse express I have stayed at and will definitely not be back ever.

It is not a huge hotel like some in London so had a cosier feel. It was literally only a 5 min walk from the DLR

The reception only consisted of a couple of desks and it got busy at check in checkout time and it made it difficult entering/exiting the building. The bar is also tiny; you can get what you need but only if the 1 member of staff is not busy on reception.

It was clean and did what it needed to do

The breakfast wasn’t good at all.

Shout out to Oscar downstairs for the great service and friendly conversations! Came for the Metallica concert with my partner and mother in law, we had an incredible stay. Everything we needed was provided for. The breakfast selection was great and the atmosphere was comforting and friendly.

Rent hotel.

Langt inn til sentrum. God frokost, men manglet ost og skinke.

Dobra lokalizacja, kuchnia dobrze wyposażona, balkon dość duży, pralka. Parking dość blisko, wszystko dobrze opisane (trzeba pobrać kartę z apartamentu i odnieść ją w dniu wyjazdu). Za rogiem market (ale tylko do 19:30).

Akurat w tym czasie co byliśmy nie działała winda, a apartament znajduje się na 4 piętrze. Opłata klimatyczna do zostawienia w gotówce - nie pamiętam, żeby ta informacja znajdowała się przy rezerwacji (2,5€/doba za osobę powyżej 16 lat).

It had everything we needed

Would have liked a room with a window and may be better to advise people of busy times for breakfast as l0ng queue for tables and coffee machine

The room and the entire facilities.

None!

The whole place was clean and bright. The room was very comfortable. Bathroom was lovely with a good shower. Staff were friendly and happy to help

The cooked breakfast was not very good. The scrambled eggs were overcooked (possibly powdered) the sausages were undercooked and the hash browns weren’t very fresh. Breakfast runs from 6:30-10:30. We got to the restaurant for around 8am. The croissants however were very nice!

Location is convenient

1) Unwelcoming, rude, unprofessional reception staff . Reception staff member Albert refused to believe we had a confirmed booking even after showing him the booking.com app. He was unsympathetic and unapologetic and I was forced to try a find, late on Saturday evening, alternative accommodation for my elderly 79 yr old Dad and 15 yr old child nephew , both from abroad. Hugely stressful . With few options I booked a nonrefundable room elsewhere for £400. Then my Dad talked to another staff member (also unsympathetic in tone) who discovered that actually we did have a confirmed booking at the Holiday Inn. 2) I had booked a twin room for my Dad and nephew . Holiday Inn failed to reserve this and only had a double left. Again, no sympathy or apology from staff . 3) none of the power sockets worked in the room , meaning my Dad and nephew had no way of recharging their phones , vital for keeping in touch with me. I had to make an emergency Uber ride to the hotel late at night to give them power banks. We talked to the receptions staff that night and the next day about this and they promised to have it fixed quickly but it never happened 4) Breakfast buffet was bad. I joined my relatives one time and paid £25 - a ripoff price for the quality of the breakfast

good value for money

When booking the rooms, I included details about our stay and that we need an invoice issued with our company’s details - at the reception we had to argue with the staff for half an hour, claiming that the hotel can’t do that, and we need to contact booking.com. Booking app specifically indicates that for all invoices - talk to the hotel. ruined the whole experience with some pretty basic stuff. First time in my 26 years I’ve heard that the hotel can’t make the invoice with the company’s details. If you’re travelling for work - avoid it

1) The reception was unprofessional and unwelcoming, and failed in its most basic function. A Holiday Inn Express staff member named Albert refused to accept that we had a confirmed reservation, even though I showed him the booking.com app. This left me scrambling late on a Saturday night to secure alternative accommodation for my relatives, one elderly and the one a child, both visiting from abroad. Albert was not sympathetic. Very stressed and with limited options, I ended up paying £400 online - a nonrefundable booking - for a room elsewhere for my relatives. It was only later that another staff member, Abdel, confirmed that we did in fact have a valid confirmed booking at the Holiday Inn Express all along — one I had made and had confirmed weeks in advance. While Abdel wasn't sympathetic or apologetic either, he at least managed to locate our reservation correctly. 2) I had originally booked a twin room for my relatives, but the hotel had only reserved a double room. Again, staff offered no apology or sympathy. 3) None of the power outlets in the room worked, which meant my relatives had no way to charge their phones — a serious issue, since staying in contact with me was essential. I ended up taking an emergency Uber ride to the hotel late at night to bring my relatives power banks. We raised the issue with reception both that evening and the following day, and staff assured us it would be fixed soon. However, no repair person was ever sent, and the problem was never fixed during my relatives' stay.. 4) The breakfast buffet was awful. I joined my relatives for breakfast on one occasion and paid £25 as a walk-in customer — an overpriced amount given the poor quality of the food and drink

Leider überbucht. Bei der Anreise mittags war das Zimmer angeblich noch nicht fertig, am Abend gab es dann keins mehr. So wurden wir am späten Abend mit Kind in ein anderes Hotel geschickt, welches im Umbau war. Immerhin durften wir unser Auto in der Hotelgarage lassen. Probleme gab es auch mit der Abrechnung der Taxifahrt zwischen den Hotels. Wir warten immer noch auf die versprochene Rückerstattung.

Friendly staff and room ok

Terrible breakfast with almost nothing and the facilities in general look a bit cheap. Honestly for the price we pay, the quality is not there. There is a smell in the corridors too.

Great location

Nothing

Extra sofa bed

Parts of the room need updating. The shower room needs new sealant as it has black mold patches. The carpet is looking very tired as is the table

Good location for what we were in London for and the A/C was a bonus in the heatwave!

Check in was a little slow

Bei den hohen Temperaturen (<<30°C) waren die Klimaanlagen im Hotel und in dem Zimmer sehr hilfreich. Auch dass es im Hotel die Möglichkeit gab, zu Abend zu Essen. Die Qualität war sehr gut. Die Lage zu meinem Tagungsort war sehr günstig.

Das Frühstück war britisch, aber nicht lecker, das Rührei trocken und die gekochten Eier unappetitlich, es gab keinen Käse, Aufschnitt etc. Die Lage an der Straße und der Blick aus meinem Zimmer auf den Werkhof mit großen LKW war nicht so schön.

Good location with great travel network.