Holiday Inn Express Droitwich Spa by IHG

Clean nice room with good shower, pleasant helpful staff, convenient location, good parking

👍

Great, reception staff are fantastic

Our stay was excellent and the hotel, staff, location and food were excellent. Despite difficult circumstances David Borne and Amy on reception plus the rest of the staff were excellent and very friendly and knowledgeable about the area around Droitwich and Worcester. One of the guests left a shower or bath running with water coming through the ceiling into the restaurant area at 7 pm ish but all the staff mucked in to sort it out and dry up. Even the ceiling tiles were replaced over night.

.

Very friendly staff, gave us a choice on room location. Nice quiet room and easy parking.

Our room carpet was soaking wet by the side of the bed. It turned out the air con unit was leaking. We got moved to another room. The staff were apologetic and gave us some free drinks vouchers as an apology. We got the impression it had happened before.

Staff were super friendly, parking is free but can be a bit hard to come by. The included breakfast was very delicious and made the start of each day great! Absolutely loved my stay at this location and recommend it to anyone!!!

A perfect stopover. The cleanliness was exemplary and the staff friendly and efficient. Recommended.

I could not fault this hotel at all. It was spotless. Staff were very polite and efficient the room was very accommodating. I had a lovely peaceful nights sleep . . Food was lovely really enjoyed it and wouldn’t hesitate for a moment about staying again.

Convenient location .. The staff were very nice and helpful

The staff in the hotel were amazing, nothing too much for them and so friendly, the hotel itself was first class in every department and such a good price including a hot breakfast , definitely now mu place to stay when I am in the area

Staff were friendly and efficient - happy to go the extra mile

I always stay here.

Very warm welcome, clean and tidy. Had a lovely stay for two nights and breakfast was good too. Would have no hesitation in recommending this hotel and would definitely go back and stay there again.

We stayed for 3 nights 4 days. First thing we noticed was how clean and tidy the lobby area is and then the friendly staff. Room clean and tidy, bathroom spotless. Food tasty and hot

Staff very good

Start of our journey.

Lovely friendly staff throughout.

As my wife is disabled the accessible room was ideal. Suggest that toilet risers could be made available for greater assistance.

Very convenient, just off the motorway.

Room was very small for 4 people. Beds were okay. Room was clean. Breakfast was impressive given it was free.

Easy access from m5

Was visiting Cadbury world and west midland safari park so booked this hotel being 20/30 mins drive. It offered free cancellation and complimentary breakfast. Checking in really quick and easy. Room all clean. Sofabed all made up. Not a great sized room but big enough for the 3 of us. Nice bathroom. Black out curtains were very good! Breakfast good enough for us. Stayed 2 nights. Plenty of car parking space plus near harvester, McDonald’s and an Indian.

Air conditioning not working. TV picture constantly breaking up

Nice busy hotel with good breakfast. We have ahd a problem with leaking air con in our room which did not get rectify, however staff was very helpful and professional.

Really helpful and friendly staff..most impressed! See you soon

So close to M5 Junction 5 that it is unmissable yet the double glazing made the motorway inaudible. Clean comfortable room and excellent breakfast.

Very good value for money. Comfortable, good breakfast, air con, efficiently run.

Stay was fine the only down side was the disabled bathroom. I had not mentioned any disability yet was given a room with disabled bathroom with sink so low that even washing face for someone with 5”11 height would cause backache

The property and staff were excellent The quiet in the room in a property so close to two major roads was remarkable The overall site was unfortunately confused and difficult to find

Nice convenient location

Noise it was hot with the window shut but noisy with the windows open Air conditioning did not work very uncomfortable night

Was a great stay with good location, close to harvester and mcdonalds, the bed was quite uncomfortable though and small for 2 and the air con seemed to not work, other than that it was quite a good stay Breakfast needs to be a bit better as not much a massive variety on the food side, ok though

Everything you need and very convenient for the M5.

Small double. Hard pillows. A tad warm in the night. Staff were friendly and helpful. Breakfast was adequate

Everything was excellent, staff, food, cleanliness, quiet, room. Except the leaking air conditioning dripping and splashing on the floor too close to the bed all night!

It was a very convenient place to stay, as we attended a wedding at Redhouse Barns in the middle of the week. The staff were very helpful and polite thank you all.

The choice of evening meals was extremely poor and below the standard I would have expected. McDonalds could have dished up better food!.

Despite registering pets during booking, no record. Took 2 calls to validate booking and repeat registration of pets. Horrific drilling in car park most of the night which imcurred minal sleep. Staff on site lovely and breakfast was excellent

Staff member at check in,the duty manager ( think her name was Tanya) was extremely helpful and kind, very welcoming. Thank you

Stayed one night. Room very clean and tidy. Very friendly and helpful staff, very good breakfast. Only negative was pillows and mattress a bit lumpy but was adequate for 1 night.

All was good would stay again.

It was my daughters 9th birthday trip and the staff went above and beyond to make it special. She was gifted balloons and treats by the staff which was wonderful.

Great breakfast and handy for the motorway

Very friendly welcoming staff, nice hotel, clean. Great value with the breakfast included, which was decent enough. Small issue with the air con unit leaking, but no big deal as it wasn't above the furniture, just don't put your luggage under any air con unit! Just put the bin under it to minimise waste damage for the hotel.

Just what I expected

I was checked in by the most efficient , welcoming member of staff. Everything was explained and any questions answered knowledgeably. I only stayed the one night, not checking in till late evening but there were plenty of eateries right next door. My room had all the amenities I needed, comfortable bed, fully working Aircon, which was great. Ultra clean bathroom, nice soap/shampoo etc. Very quiet hotel, considering McDonald's and the motorway run right past. All in all a great stay at a superb price.

Friendly staff but carpets and a few areas could do with a deep clean. Apart from that overall nice property

The noise from the room next door was very annoying it was a young family whos baby was crying all night ,they were slamming door in the eary hours wich as you can imagine was very loud and kept us awake, so no rest, the carpet in the room was of poor standard needs a clean or replacing, when this happens you seem to have a downer on al aspects of your stay hence the review marks.

Everything was to a very high standard the only downside is that in a twin room for the right hand side bed there is no electricity socket or charging point, both are on the left side only which is very inconvenient

Somehow I ended up with an Accessible room, which would have been OK except there was a light insidecthe suite above the door that was on 24/7 and could not be turned off. The carpeting was bleached out by the sun and gave an overall poor impression and the A/C unit didn't work. I was supplied with a fan as the room was too hot for my comfort which helped, however the A/C unit decided to try and start at 3:00 a.m. on night 2 of my stay, making a hideous noise and requiring a call to the front desk. Luckily the staff member was able to fix the problem by cutting the electricity to the unit, but sleep was then impossible. Suprisingly, the team manager was unaware of this situation when I refered to it the following morning, but refunded me the cost for that night's stay.

Good price, convenient, clean, large modern room. Comfortable bed, great shower & nice breakfast. Very quiet despite being on a motorway junction. Very friendly staff & nice welcome from reception.

All the staff were very friendly and helpful, especially bar and reception staff. The room was confortable and had everything we needed, bathroom a little dated. Breakfast wasn’t what we expected. We stayed at the holiday inn express in Belfast recently and had one of the best hotel breakfasts in years. This holiday inn Droitwich breakfast didn’t even compare, 3/6 of the hot plates were empty and clearly had been for a while, took the staff 15mins to bring fresh ones. By the time the food came out there was about 15+ people waiting so barely got a look in. The selection wasn’t even half as good. Was a shame.

Hotel was good but the breakfast was very boring and dry.

No problems whatsoever.

Excellent stay only downside the room was too hot and the air conditioning was noisy Otherwise everything else was very good

Dog friendly

the place is clean and Staff is amazing

Overnight pit stop room clean bed comfy breakfast good

Staff were very friendly and couldnt do enough for you. Everything youd need is within walking distance

Good

I can’t fault the service provided by the Hotel. The Deputy Manager, Andrew, was extremely professional and welcoming. He is a true asset to the Hotel

We wanted a hotel for a one night stay. It fulfilled the bill admirably. In spite of being next to the M5 it was quiet. all the staff were helpful

Excellent hotel! Best Holiday Inn Express that I have stayed at. Really well thought out space in bathroom and room, including set place for hairdryer in front of a mirror. Very comfortable bed and fabulous breakfast! Great dining area and exceptionally friendly and helpful staff.

This hotel feels like home. The staff are so friendly and happy to help. And their breakfast is very good. I stayed here to visit family in hospital so getting on the motorway was quick and easy this less to think about. Also sufficient parking to always find a spot.

Room was clean but could use a bit updating, service was good and staff were lovely.

We had to find somewhere to stay at late notice for 11 nights. The room was clean and the facilities were as described. However the staff were fantastic, nothing was too much trouble, friendly and helpful. Breakfast was great, fresh and warm. Can’t fault it for the price, which was very good value.

Ideal hotel stay for Bromsgrove. Hotel had excellent facilities, was spotlessly clean, comfortable bed & plenty of space in the room. Great variety of breakfast foods. Highly recommend.

Staff were really helpful. When I phoned to confirm my booking for two rooms, 3 family members and a dog, made through a third party app., the reception staff rearranged the automated room booking to offer linked rooms which made everything a lot easier. Clean, modern rooms and a great inclusive breakfast.

Clean friendly hotel with good recce in a great convenient location

Very comfortable stay. Thank you.

Placed my brother here for 2 days during his Christmas and as always this hotel was very friendly, clean and welcoming.

The bed was extremely uncomfortable and not suitable for two people. Will be booking a twin next time

Very good access to/from motorway and very quiet despite proximity to motorway. Good choice of eating places close at hand.

Receptionist was very friendly

Very friendly and polite service from all the staff. Stayed the night before my daughter's driving test (travelled up from Windsor) and the staff went out of their way to keep her relaxed.

All staff we met were helpful, pleasant and with a friendly (genuine) smile. You either select your staff well and/or they are led by a good manager. Stayed twice. Will definitely be back. Well done.

The stay was good the view was up to much and the pillows was dreadful they are normally lovely and comfortable the staff on reception was fantastic

Reception staff were very helpful.

Very clean and staff very help

Aircon leaking down the walls. Lots of stains. There was an electric fire in the room but very unsure of using it. Lots of mold in the shower. We did report theses issues to the front desk. She told us they knew!.. then why where we given that room?

Room was freezing cold, room also very tired. Heating unti took 3 hours to warm the room or as long as it took to nip to the harvester have some food annd acouple of drinks

Breakfast was good . Room ok shower great.

Great hotel for a motorway stopover very convenient

Given this hotel is so close to the M5 we were pleasantly surprised at how quiet it was inside this hotel. Lots of parking spaces with a fast food outlet and a restaurant next door Room was lovely. Staff very helpful and polite. Would definitely go back.

Easy to access. Sometimes the car parking is difficult as it is used by others for Mac D pick up

First room was musty and upon inspection floor soaking wet. Air conditioning leak . Had to change rooms. Rooms had no electric sockets near bed head. Staff were all lovely and the breakfast was excellent

Lovely staff

Excellent staff, great value, close to motorway but you wouldn’t know.

The hotel was logisticslly ideal for our journey and good VFM but i was travelling with a 10,11 and 13yo and the "doubel sofa bed " was not big enough for any two to sleep in. Id say it would be ideal for under 7/8 yo but no bigger. Even if could have managed some sleeep, the constant trickling toilet cistern put pay to that! The breakfast was ok and the staff very friendly but i wouldnt stay there again as a 4 as the room /bed simply isnt big enough.

Stayed here before and it's good clean and very convenient for the M5. Breakfast is fine.

Nice clean property. Ideal for M5 but not affected by noise. Repeat visitor as we like the hotel.

Our room's air conditioner was not functioning. Anna quickly remedied the problem and moved us to a room with a functioning air conditioner.

Great stay. Helpful staff, clean room and great breakfast!

I always stay at the holiday inn. Its convenient, clean. Good breakfast.

Always our stop over option on thecway to Devon

Convenient for Motorway very clean staff very helpful and professional

We had a very enjoyable overnight stay

Very nice hotel very well kept. Staff friendly and decent breakfast