Hotel Wailea, Relais & Châteaux - Adults Only

Le confort et la qualité de la chambre, l’emplacement très proche des plages, tout en étant un peu en retrait, très agréable. Plus confidentiel et intimiste que les énormes resorts sur le front de mer. Salle de sport avec vue imprenable sur l’océan.

La carte des restaurants sur place aux prix vraiment inaccessibles, le bar de la piscine qui ferme à 17h pile. Petit sujet avec du bruit type aération dans notre chambre mais un employé adorable est venu régler le problème. De même, 3 soirs de suite, notre TV s’est déconnectée, un employé est venu régler le problème très rapidement.

Each year, we travel to a special destination to celebrate our anniversary, and this year we celebrated our 20th at Hotel Wailea. It was, without question, our favorite resort we’ve ever stayed at. From check in to check out, every aspect of our experience was exceptional. The resort itself is stunning, quiet, peaceful, and perfectly situated. What truly made our stay so memorable, however, was the outstanding service provided by every single team member we encountered. We especially want to thank Marc for his exceptional hospitality and warm welcome, as well as Kristal, Jackie, Kai, Matt, Christian, Gustavo, and Libby at The Restaurant. Each of you made us feel genuinely cared for and created an anniversary celebration we’ll never forget. We were honestly heartbroken to leave, not just because of the beautiful resort, but because of the wonderful people who made it feel so special. We can’t wait to return to this magical place. Mahalo for an unforgettable stay.

Adults only, quiet, yoga classes

There was a Resort fee & a parking fee, which is ridiculous especially after paying such high prices for an overnight stay. These should definitely be complimentary.

Overall, we loved staying at Hotel Wailea and would definitely return. The Highlights: The room was clean, spacious, and quiet, with comfortable beds and pretty much everything we needed for our stay. We loved the low-key, relaxing pool area. Even though the hotel isn't right on the water, the hillside views are beautiful, and the location is very convenient to gorgeous beaches and great dining. The Hiccup: We had no hot water in our shower for the first two days. While the front desk sent maintenance quickly after our first text, the issue wasn't resolved, and our second text went unanswered. It took a visit to the front desk and a second maintenance team to get it fixed. While we understand these things happen, we expected better service—specifically, a follow-up from the staff to ensure the issue was resolved, and perhaps a small gesture acknowledging the inconvenience of taking cold showers and waiting around for repairs.

We had a great 5 night stay at Hotel Wailea. The hotel grounds were gorgeous & our room was a spacious partial ocean suite that had everything we needed. Being a bit of a walk from the beach was not an issue for us- there is free parking at the beach or a hotel shuttle can take you (we did this because the hill back from the beach is quite steep). The hotel “shuttle” is a fleet of range rovers that will pick you up and drop you off anywhere in the Wailea area. They came immediately whenever we texted we needed a ride and the drivers were all great. We had food and drinks at the pool- was all tasty. We also had drinks at the bird cage one night and they were excellent. We would definitely come back!

The property is a curated exotic garden with postcard picture pockets with sweeping views, places to relax like hammocks, and sensory soothers like water features, birds. The pool was serene with light music, attentive staff, and never felt crowded. Staying at Hotel Wailea felt like stepping into a movie set of the white lotus or something— unique, special, immersive, and beyond relaxing. The employees love their jobs and treated myself and others like gold— going above and beyond every time for any little need. Do not skip eating dinner at the Birdcage or breakfast at the restaurant. The lemon ricotta pancakes are probably the best breakfast food I’ve ever had in my life.

I have no complaints

the birdcage restaurant food is great but very overpriced. menu sizes between starters and mains are inconsistent.

Located in beautiful Wailea the suites are spacious and welcoming and face the ocean. A large lanai allows for enjoying the outdoors. Each suite has special amenities, and the hotel staff makes every effort to accommodate one’s requests. The suites are serviced every day and always well maintained.

On the good side, large bedrooms/suites, quiet as it is adults only, the pool sunbeds were easily available and there was friendly service. On the less good, average food that was nothing special, breakfast and dinner were both. lukewarm and slow to arrive, the attention to detail is lacking for a hotel changing c$2000 a night, the pool team were more interested in chatting to each other than serving customers, we had problems with the tech and phone connections in our room, no clear and comfortable bar area to relax in and communication was mixed between the valet and reception and with our travel agent. We are lucky enough to stay in great hotels around the world and this could be one of them but it lacks the professional and standards to make it so.

We returned to Hotel Wailea again to celebrate our anniversary. It was incredibly special as we also spent our honeymoon here. This property has become our favourite place on earth, and we visit Maui almost every year. This latest visit only reinforced why. From the moment you arrive, there’s a sense of peace and tranquility. It’s not just the stunning sunset and setting, but also the thoughtfulness woven into every detail. We were greeted with champagne on arrival, and throughout our stay, we enjoyed special touches - from a floral design class to a thoughtful gift bag with treats on a rainy day. We felt genuinely cared for. A heartfelt thank you to the entire Hotel Wailea team for making our stay so special again. You’ve built something magical here. We can’t wait to return.

I think this was our tenth time there. Nice room, staff was friendly and helpful. Poor attendant, forgot her name, she’s from Paris, and she was great. No James working the pool bar anymore, and you can tell the difference, just a rotating mix of some non aloha dudes. The only bad part: The cabana situation. Used to be first come, first serve. Now I don’t slide down at 7:00am and lay a magazine down to hold a spot, no one should. But now they put up a “reserved” sign. For the first couple of days, three quarters of them sat vacant. I finally asked about them to the staff, $250, which feels like nickel and dime process. HW needs to come up with a better process. It’s not their style to be this non hospitable ATM~ you need one again We’ll be back

This was our second time staying at this property. We love the adult only aspect, mainly at the pool, but also just serene in general. The grounds are beautifully landscaped and kept, the food was delicious, and the staff always available, prompt, and friendly. The pool was a very comfortable temp, and the jacuzzi appropriately warm. The room is perhaps the nicest, most well designed ever - like a small house. Absolutely everything you'd need was provided in the room. Very comfortable, spacious, and quiet. A gym was available with complementary yoga, but we just couldn't drag ourselves away from the room in the early morning. We participated in yoga on our first visit though, and thoroughly enjoyed it. The hotel is up a hill, but still great if one is a walker, accessing the ocean path and shopping. It was wonderful to be out of the fray, but still close to restaurants, etc. The shuttle on demand was always available and prompt. The property was spotlessly kept everywhere - the pool, public spaces, and the room.

No faults whatsoever.

El papel higiénico

No tiene una atención para el precio que se paga. El check in nos lo hacían a las 15:00 y llegamos al hotel a las sobre las 21:00 y aún no teníamos las maletas en la habitación cuando veníamos de estar todo el día fuera y querer ducharnos y ponernos ropa limpia. Cuando llegaron inicialmente no eran ni las nuestras. Pedimos comida en la habitación la siguiente noche, supuestamente tardaba 30min y no llego hasta 1:15h después. Nos fuimos por la mañana y cuando volvimos también sobre las 21:00 hrs la bandeja con la comida estaba en la entrada a nuestra habitación (fuera de ella) pero en el suelo sin haberse recogido.

My wife and I stayed at Hotel Wailea over the MLK weekend to celebrate our anniversary. This was our fourth visit to Maui, and our first time staying here. We were thoroughly impressed and would absolutely return. Location The hotel is located in Wailea, perched on a hilltop about a mile inland from the beach. While it’s not beachfront, the elevated setting offers beautiful views of the Pacific and a much quieter, more private atmosphere than the large resorts along the shore. The complimentary shuttle service is excellent — quick, reliable, and able to drop you off anywhere in Wailea. We never waited more than a few minutes. Room All accommodations are one-bedroom suites, which immediately sets this property apart. We booked a garden-view suite and loved the peaceful outlook over a grassy meadow. The suite was spacious, well appointed, and very comfortable. A nice and increasingly rare touch: the minibar snacks and drinks were complimentary. Ambience The overall ambience can be summed up in three words: tranquil tropical oasis. Lush landscaping, open green spaces, and subtle evening lighting create a serene and romantic environment. As an adults-only resort, it feels calm and unhurried — perfect for couples or solo travelers seeking a quieter experience. Dining Hotel Wailea has two dining venues. Birdcage is a bar and Japanese restaurant with stunning sunset views over the ocean. The Restaurant offers à la carte breakfast and a fine-dining tasting menu for dinner. We had breakfast there twice and were very impressed by both the quality of the food and the service. The ricotta pancakes were a standout. Service Service throughout our stay was outstanding — attentive, warm, and well balanced. The staff were always available when needed but never intrusive. For our anniversary, they surprised us with floral decorations and a handwritten card signed by the staff, which was a genuinely thoughtful and memorable gesture. Beach Access Although the hotel is not beachfront, guests can be shuttled to any of Wailea’s beaches, with beach chairs, towels, and umbrellas provided. You do need to carry the chairs and umbrella from the parking area to the beach. The hotel also offers a full-service beach picnic experience, which must be reserved in advance. Final Thoughts Hotel Wailea is a peaceful, refined alternative to Maui’s large beachfront resorts. It’s ideal for a romantic getaway or a relaxing adults-only escape. If you value privacy, excellent service, and a calm atmosphere, this property is truly special. Highly recommended.

i have never stayed at a more luxurious hotel. The 3 rooms of our suite were enormous. The hotel provided leis at check in, soda and water in the room, wonderful shower products, and thick toilet paper. The breakfasts were fantastic and the service phenomenal. The fixed 3 course meal at dinner was one of the best meals I've ever had. This smaller adults only property is perfect for a honeymoon or an anniversary vacation. They have an 82 page wine list. They are not located on the beach, which is actually a blessing. It is very quiet here. I loved just sitting on the porch and watching the birds while my spouse golfed just down the street. Wonderful resort. The only problem is that the self parking spots are ridiculously tight and maddening to try to get into the car. The employee parking spots are larger. I think that they were recently repainted and made smaller. Maybe make the general manager park here so they can see how bad the parking is.

If you are waffling between hotels, please take this as your sign to decide on Hotel Wailea. My husband and I first visited in 2019 for our honeymoon. 6 years later, we came back and had another truly spectacular experience. If anything, the hotel had elevated its hospitality. Great location, adults only(!!!) with the most attentive staff and bell/valet service you can imagine. True attention to detail on every level. The suites are comfortable and beautiful, with lovely amenities. Couldn’t recommend enough.

We stayed here to celebrate our anniversary. This was our second time staying at the beautiful Hotel Wailea, and it definitely won’t be our last. The customer service here is top notch; everyone is attentive and friendly, from the valets and the groundskeepers to the servers in the restaurant and the staff at the front desk. There are subtle touches that you might not notice while you’re staying here, like our housekeeper Carina leaving extra coffee pods for us without us asking her to do so. Shannan, Keoni, Angie and everyone at the front desk are wonderful, so kind and caring, always greeting us with smiles. When you get to your next hotel, you’ll think of those thoughtful, kind moments. We highly recommend staying here!

Das schönste Hotel, in dem wir je waren! Das Personal ist überragend, die Zimmer sind groß, geschmackvoll eingerichtet und haben alles, was man braucht. Es wird sich so liebevoll um einen gekümmert und die komplette Anlage ist ein Traum!

Everything! The location is great and you can feel intimacy and relax in every corner. On top of how beautiful and well designed is.

I absolutely loved everything

My wife and I stayed at the Hotel Wailea for a week, and loved our experience there. It will be the hotel that we compare all other hotels to going forward. It's hard to know where to start. The property is a lush oasis of serenity, where the only noises we heard during our stay were those of the many different birds in the surrounding trees. You are a little bit away from the ocean here, but still get amazing views from the rooms and restaurants. Being an adult only resort is a huge bonus for couples wanting to escape for a nice relaxing vacation. They think of every guest need, with things like electric bikes, complimentary concierge (or self parking is also available), sunscreen pump station at the pool, a general number you can text anytime you need anything sent to the room, and so much more. There are two restaurants on property (The Birdcage and The Restaurant) They were both amazing. We had a dinner at each, and breakfast at the restaurant each morning. Some standouts at breakfast were the coconut chia pudding in a half papaya, and the crab eggs benny. The fresh ahi options at dinner were so good, and the service was never less than excellent. The best part was they took care of my wife's dietary needs without any issue. My wife has celiac disease and is very allergic to gluten. She had tons of safe gluten free options for every meal, and loved every bite she had. We tried out a couple of restaurants at the bigger resorts in the area, and each time we came back at night to the Hotel Wailea, we took a deep breathe, and remarked how glad we were to have booked there. Really hoping we are lucky enough to return in the future!

Hotel Wailea is the perfect choice for a quieter, romantic getaway. Our room was spacious, service was excellent throughout our stay and the amenities (pool, on site dining, transportation assistance and beauty of the property) were outstanding. We will return.

We chose Hotel Wailea primarily because of their no kids policy which is totally worth it. We willingly paid a premium for the Celebration Suite since we were- in fact- celebrating our anniversary. The view was breathtaking and the suite was great. We loved going to hang out at the pool in our downtime.

This place is top tier in every way. I stayed here for my first solo trip and it truly was special and flawless. It was exactly the relaxation that I needed after a week at an intense work conference. From the incredible hospitality to the 24/7 concierge service, I felt extremely well taken care of throughout my stay. Anytime I didn’t want to walk somewhere, I could simply call/ WhatsApp or text and an employee would pick me up. While I prefer to be close to the beach, it honestly was so nice here that you do not even notice it. When I decided to go to the beach, I was driven there and they even provided towels and a beach chair. An employee also picked me up when I was done with sunset- highly recommend making this trip! I visited Polo Beach which was the closest option and it was absolutely beautiful. The best sunset views and very good vibes. The food was delicious. I looked forward to breakfast every morning and the pancakes are a must! They are so tasty you don’t even need syrup. The breakfast views were incredible and I’m grateful to my Amex FHR benefits for the daily complimentary breakfast. The Birdcage restaurant was my favorite and it’s fabulous and like the name states it is full of birds. The bird sounds do get loud but the views are so worth it! The salmon and skewers I ordered were amazing and spending sunset at the restaurant with those incredible views was truly special. I took SO many pictures! The photos don’t do it justice but I tried my best to capture the magic. I felt completely relaxed and loved my stay here. The attention to detail was evident everywhere from the luxurious beauty and body products ( which smelled amazing!) to the incredible bathtub and high tech Toto toilets (which reminded me of Japan) to the most comfortable bedding and couch to stunning balcony views. I traveled to another city and hotel after this stay and could not stop thinking about Hotel Wailea. You spoiled me and I can’t wait to return to Maui and to this property in paradise!

I was changing here from the Aston Mahana as given the mixed reviews I was fearful to spend all my Maui-stay there. I wished I had not changed. The Wailea is not bad. But for 5 times the price I would like to see at least some advantages. Which I could not. Its remote location far from the sea is obviously not granting real sea views and involves quite some logistics before you can find a nice dinner (off-site) or do any sea-activities. That I knew. But what made me unhappy was the rather humid smell in the suite, roaches in the bathroom and limited steering of the ac as well as a lounge which seems nice only 3 minutes until the first bird poos on you.

Wat een fantastische plek! We hadden een heerlijke kamer met een keukengedeelte, zithoek, aparte slaapkamer en fantastische badkamer. Het Japanse toilet is een aanrader ;-). De kamer was van alle gemakken voorzien, het bed en de bank waren perfect. We hebben fantastisch gegeten in beide restaurants, het ontbijt is een aparte vermelding waard. Heel erg goed. Ook fijn: de extra shuttle services naar de stranden, inclusief stoelen, handdoeken, parasol en water.

Niets.

⭐️⭐️⭐️⭐️⭐️ My trip to Honolulu wouldn’t have been the same without Jessica. From the moment I arrived at Hotel Wailea, she made me feel at home. She wasn’t just an amazing host—she quickly became my friend, one I hope to keep for life. Her kindness, warmth, and genuine care truly stood out and made my stay unforgettable. Jessica is the reason I enjoyed my trip as much as I did, and I’ll always be grateful for her wonderful hospitality.

From the time we arrived until we left, we couldn’t have asked for a more peaceful, wonderful experience! Our room was spacious with a beautiful view—wish we had planned on more than 3 nights! The car service was great for sunset trips to the beach, restaurants, and shopping excursions. The staff was most accommodating and really friendly. We will definitely return! Mahalo!

This place. So special. The crème de la creme. 5+stars. Cannot WAIT to go back!

This is a phenomenal hotel. Everything is done with pride, beautiful grounds and facilities, the staff are awesome and the ratio of guests to property size is small. We asked how full they were and were shocked nearly full- the hotel pool only had a few other people and we didn’t really hear or see many other guests. If you want privacy, quiet and almost a feeling like you have your own hotel this is the place.

We went to Maui to get away. I chose Hotel Wailea because; it is private, quiet and romantic. It has only spacious suites with glorious views. The food is gourmet the staff is incredibly nice and very efficient. No kids so it is quiet and peaceful.we loved our suite so much we only left the property once for lunch. Glorious views of Lanai and Kahoolawe meant we really felt the Hawaii magic. It was like a second honeymoon. It dosn’t get better than that!

The staff at this hotel and its restaurants are absolutely top notch. Even with the unexpected hiccup during our visit, we felt appreciated and welcomed. Thanks so much, in no particular order, to Kai, Carlos, Angie, Shae, Karen, Nancy, Zoe, Lynn, Evan, Burt, Drea, Romel, Destin, Brianna, Star, Candlearia, Tiare, and all the other names I'm sorry I can't remember, but we appreciate you all. Thanks for looking after us on our anniversary. Meme & Javier.

Service was absolutely incredible. And adults only was exceptional!

The Restaurant at Hotel Wailea is overpriced and the food is underwhelming

Great resort with great amenities! Very convenient to downtown wailea and the beaches and the staff are super friendly and attentive!

The much vaunted Hotel Wailea had come strongly recommended by our travel agency but, unfortunately, felt like a bit of a fading star. Whilst the grounds are undoubtedly stunning, the Publicity department seem to be doing a better job than the on-site management. According to the Hotel Policy page on the website, daily resort fee included a champagne toast on arrival. When we enquired why this hadn’t been offered, we were advised it stopped in July. We suggested they might want to update their website. Similarly, the previously discussed complimentary in-room snacks appear to have also disappeared. The complimentary soda continues - for the time being. The king ocean view room felt sparse, tired and dated - worn leather coffee table and headboard, drawers that stuck and wouldn’t open/close and a tiled floor that quickly turned my white sports socks black. However, the real issue came with dining and beverage provision. The open seating pool area closes at 5pm and, after that, without reservations for either the Birdcage or Restaurant Wailea, there is no spontaneous or open seating dining/beverage facility. We enquired about pre-dinner cocktails before eating in their restaurant and were advised this would not be possible as the Birdcage was fully committed until after our dinner reservation started. It was suggested we could either enjoy cocktails in our room or make use of the house car service to visit another property for a drink before returning to the hotel for dinner. Really?! I fully appreciate the need to make dinner reservations in advance but having to plan days ahead for a drink or snack as an in house resident felt restrictive and disappointing. On the plus side, the staff were apologetic, helpful and agreed that we could end our stay early and find a property that more closely matched our desire for spontaneity and food/beverage that was less restrictive. Overall, the property feels like corners at being cut and some of the shine is wearing off what I’m sure was an exclusive and service driven resort.

WORST "MAI TAI" EVER (Great Staff and Ambiance) - I was in Maui for a Health Retreat at the Maui Temple of Peace, near Paia and wanted to explore Wailea and sample a variety of the islands famous Mai Tais. My friend (non drinker) and I toured the beautiful hotel and decided to have a drink at the the amazing "Bird Cage" lobby bar/lounge. The whole situation was off brand for this property. Just looking around, we were greeted by super friendly Sous Chef "Conner" who gave us a tour of the kitchen who told us that the Bird Cage was THE best place to have a drink and watch the sunset. He was right. Watching all the love birds and the sunset was something out of a movie. Our server (Kai) was very friendly and professional. 15 minutes went by and no drinks, 15 more minutes and still no drinks. I mentioned this to Kai who said they had a new bartender in training and they were backed up. He apologized. The sunset was spectacular and what a view! Now 45 Minutes and still no drinks. Finally after an hour the "drinks" arrived. My friend had a non-alcoholic drink which he enjoyed. My "Mai Tai" was just yellow and was literally just pineapple juice. It did not even taste fresh squeezed. It was like canned Dole pineapple juice. There was no light and dark rum which would change the color of the cocktail. It was simple pineapple juice in a pretty glass with a fresh flower. They said the delay was also because the training bartender had to go get rum. (guest should not be told any of this as an excuse). The weird thing was there was no rum. I had my friend taste it and he confirmed no alcohol. The staff told us at the 45 minute mark that our drinks would be complimentary. The fact that we had to wait an hour for "just juice" was a big miss. I have worked in hospitality as a Sales and Marketing Director for over 25 years in many different hotels, resorts and conference centers. This simple service error blew my mind with such an amazing setting and brand like the Hotel Wailea and Relais & Chateaux. After the "drinks" we went to check out the restaurant to see the prix-fixe menu to see about dinner another night, The hostess at "The Restaurant" was friendly and told us all about the menu. We told her about the drink experience and she said we should have come to the restaurant service bar which was slow and staffed appropriately. Some training on team work needs to be done as the restaurant bar could have easily supported making drinks for the Bird Cage - even with a small delay and a cocktail runner. It was clear that the new bartender was not ready to fly solo. The resort has lots of staff. The setting was a 10 but the Mai Tai only gets a 2. So far the best Maui Mai Tai's are Monkey Pod ( drink delivered in 4 minutes and quite tasty and Mama's Fish House (drink made in front of me at he bar immediately when ordered). I hope this is an isolated incident for such a grand hotel. Date of visit: Wednesday, August 13th, 2025.

The most amazing hotel you will ever stay at. The restaurant is fantastic. The hospitality is next level. The location is amazing. We truly had zero negatives. It’s expensive but worth it

Absolutely phenomenal place and we loved every second of staying there on our honeymoon. The attention to detail was so incredible and staff were so attentive. The location is great easily the most stunning hotel we have stayed at

The hotel is a bit up the hill from the beach, which is good if you want to relax. they do have a shuttle service and you can also walk to the beach, so no need for FOMO. Grounds are well kept and the pool area is quaint and perfect for relaxation. No chaos, mostly couples swimming, reading, or tanning. Rooms are spacious and cozy with all amenities needed (including free nonalcoholic drinks). I recommend the rooms with ocean view (top floor numbers XX3 and XX4) away from the pool. My only complaint are the paper thin walls. Luckily, nobody was next to us for the first 3.5 days. What I did not like were the prices. For example, I can get a massive bowl of delicious poke at Foodland for $10.99. At the hotel a portion approximately 1/3 of the size is $38. The markup for food and amenities was a little over the top. I understand we are on an island, but there are limits... Will I be back? Unsure. For me the hotel lacked a bit of exclusivity and frankly, for the cost, you could have gotten more.

The staff could not have been more attentive and exceptionally respectful. The grounds are well maintained and in a jungle like setting.

My room ( Celebration Ocean View Suite. Their most expensive suite. $1500 per night) needed to be painted. Visible large touch up spots on walls in livingroom and bedroom. View was beautiful but location right near main road. Constant traffic. Breakfast arrived lukewarm and not the caliber I expected of this 5 star resort. Housekeeping never replenished refrigerator.

Highest level of service I’ve ever received at a hotel! The adults only boutique resort offers a serene relaxing property quietly tucked away on hill yet close enough to the action for those who want it. We used the complimentary car service often and were always welcomed back by hotel staff with a smile. House keeping went above and beyond to make sure our room was tidy, and they always found a way to not let us see when they were trying to access the room. The pool along with the staff were incredible , I can’t say enough great things- even before our arrival Shannan helped plan some excursions and on site bookings (thank you). Service at its finest!

I purchased their most expensive room with a view..$1500 per night. My room, the Celebration Ocean View needed to be completely repainted because of very noticeable large touch up spots in both livingroom and bedroom. My ocean view suite was interrupted with continuous traffic noise. My in room breakfasts were lukewarm and not tasty. My refreshments were not refilled by housekeeping as promised. Guest Services offered a $150 nightly to compensate for my more than warranted concerns. This is how Hotel Wailea handles a guest's who is unhappy with major issues that now result in negative reviews on this site and others.

One of the best hotel experiences I’ve ever had. Every encounter we had with hotel staff was extremely pleasant. Everyone was helpful and made us feel home away from home. The pool was amazing, the restaurants were incredible, and the overall atmosphere was unforgettable. My husband and I loved all the complimentary wellness classes and complimentary outrigger canoe tour. We also did the bike ride and luxe picnic. I highly recommend you take advantage of all the perks of the property. You won’t forget it. I also want to give a special thanks to the valet/drivers! They were all so nice and gave us some of the best advice on where to eat off the property. Thank you so much to everyone!

Everything was 10/10. I definitely rec renting a cabana and doing the lux beach picnic experience. I only have 2 complaints! 1. I believe servers should be informed when patrons are hotel residents to avoid unnecessary inconvenience. On the first night of our honeymoon, the hostess kindly asked for our room number and escorted us to our table. However, the server then requested to see our IDs, which required my husband to return to our villa to retrieve them. She also questioned my birthdate in a way that felt rude and unnecessary. The reservation was under my name, and as a 34-year-old physician, I was surprised and disappointed by the tone and nature of her questioning. Had the server been made aware that we were hotel guests, this situation—and the discomfort it caused at the start of our special evening—could have been avoided. 2.We had signed up for the Chef’s Garden Table to celebrate the last night of our honeymoon, but a few hours before our reservation, the hotel called to inform us that due to light showers, we would be seated elsewhere at The Restaurant. We had been expecting a special, private dining experience, but were instead seated in the same spot as our first night’s dinner at The Restaurant. While the food and service—especially from the chef and pastry chef—were outstanding (10/10), we were disappointed because we had been really looking forward to the privacy and unique atmosphere of the garden table experience.

צוות המלון היה מדהים, אדיב ושירותי מאוד, החדר היה מדהים כולל כל השירותים הניתנים ע"י המלון. כל בקשה שלנו ישר נענתה ובוצעה . בחהחדר גדול ומרווח מאוד. יש הסעות מהמלון לחוף הים.

Design wise was little 2012…remodel was 2014-2015. outdated tv etc Partial ocean view interior differes BIG time vs “Celebration” ( website pics 2023)! Room is big, layout is odd: SHOWER is IN YOUR WALK IN WARDROBE!!! LOL ( unworn ruined silk clothes on day two) uncomfy bed. Service was inconsistent (from great to mediocre, depended on the person) big tips didn’t help. heavy on honeymooners, no cool vibe in the hotel, introverts. PROS: open air gym, sunset views, pancakes, birds and mini jungle feel. cons: concierge/front desk was dial broken. everything is an add on, u r cool if u want to $$$. newer cars (Mercedes and Range Rover were not available Lol), restaurant room service was OK and 90 min wait. Unfortunately hotel didn’t do it for me in 2025

Already at the check in we had an amazing experience thanks to wonderful Jessica! We were welcomed with lei’s and champagne. She was so warm and friendly, immediately we felt at home. Every hotel needs a Jessica! The whole venue was beautiful and very well taken care of and we just wanted to move into our room and never leave. It was so beautiful! And very delicious food and drinks, great pool, amazing location.. and so on, and so on.

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This is an extraordinary place to stay on Maui. This place is incredible- the grounds, the suites; the service were the best of the best. The food in both the restaurants was extraordinarily delicious. It’s serene and impeccable. I couldn’t have been more satisfied with my stay, I only wish I stayed longer! I would highly recommend and can’t what to go back.

The setting is beautiful and very peaceful, and the guest services team were lovely. The shuttle to nearby shops and restaurants was a great service and much appreciated, especially as we didn’t have a car. We ordered room service breakfast the morning after our wedding and it was absolutely delicious — a real highlight

We stayed one night after our wedding and unfortunately the experience didn’t feel as special as we hoped. We didn’t have cash for tipping — our mistake — but we were surprised there was no ATM or cashback option on site. We had to take an Uber round-trip to Kihei just to withdraw money, which was stressful on a day we’d hoped to relax. The pool bar doesn’t accept cash, and none of our cards worked there, so drinks were charged to the room. It made for a few awkward moments. We received a note of congratulations, but no other welcome gesture. We noticed some guests mentioned being greeted with champagne or snacks — we didn’t receive anything like that. Maybe those are only available for longer stays, which we understand. But for the price, it felt underwhelming. We know Hotel Wailea sees a lot of weddings and honeymoons, but for us, this was a once-in-a-lifetime moment. We just hoped it might have felt like one.

It was an amazing boutique resort the property is beautiful and very relaxing a different vibe from the other Wailea resorts the staff is great and the amenities are nice including the shuttles to anywhere in the Wailea area. Definitely would come back and say if you get a chance to check it out loved our suite

Outstanding interesting property. This was a Japanese businessmen private club previously and it has been transformed into something serine. I highly recommend staying here for chill and fairly zen experience. The crap cakes for breakfast is the way to go and the truffle burger by the pool was also memorable. The gym weights are in kilos. I thought I was totally out of shape and committed to not missing a gym day. That mis calculation has me living the sorest legs.

Transported to a luxurious location with friendly staff and dining that was first class. Love the solitude of the adults only vibe.

Private feel

Book your stay in Maui at this hotel. You won't regret it. The rooms are amazing. The staff is incredible and so friendly. The three course meal at the Restaurant was one of our best dinners on the island. I wish more hotels were adult only. It made fora very peaceful honeymoon trip.

Omg! The bed felt Like I could sleep forever. I usually need a sleep aide. Never once did I need on the whole the sleeping in the bed. the pillows the linen silk soft smooth like a feather against the body caressing in every aspect the amazing decor just everything the snacks water attention to detail impeccable meticulous just the way it should be!! The best ever!!! The most memorable extraordinary time of our lives. Been together 25 years !! Never experienced anything like it in the world!!! We love Hotel Wailea And will stay no where else in the world. Thanks sooo much!

I recently visited Hotel Wailea for my wedding anniversary with my husband and we were completely blown away. It's the only hotel on the island with a luxury boutique vibe, and once you know about this place, you won't want to stay anywhere else on Maui. My favorite part are all of the experiences available that are so easy to book through their site and are geared towards romance. When we arrived, caviar and champagne were waiting for us in our room (available to add to your stay via their website experience list), the second we sat down at the pool each day waters were immediately placed at our seats by the pool bar staff, and if we wanted to go to any beach, the bell staff was there ready to take us with chairs and an umbrella in an instant. They also happily drove us to the shops at wailea, ABC store, grocery, all at no extra cost. I hightly recommend the Chef's Garden Table dinner experience (which we did for our anniversary), located in the garden of the restaurant, it was just the right amount of intimacy with an amazing view for sunset. The chef was so friendly and you could tell he put so much effort into every detail on his food, not just on presentation. We left SO happy. Breakfast is absolutley amazing as well. The Luxe Beach Picnic is also worth every penny, and allows your to enjoy some of Maui's most beautiful tucked away beaches while also providing lunch, snacks, a shade cover and snacks. I know there are many options for hotels on Maui (and in the Wailea area) but there's something to be said for an adults only (no kids!) hotel that truly feels like home, but in a luxurious way. Once you stay here you won't want to stay anywhere else on the island and we truly consider them family now!

The pool space, surrounding area and the view from the room were incredible. The birdcage also had a really pretty view and the space was so well thought out.

We were quite disappointed with elements of service. Our first evening at the birdcage was underwhelming with both service and food. The housekeeping was good however if we weren’t out early enough for turn down (6:30pm) they would just ask us what towels we needed and give them to us. It just felt as though the cost of the hotel didn’t match the service being offered. On the whole everyone was friendly, just sometimes an odd contrast. They had a beautiful sunset lawn that should definitely be more utilised for cocktails and some events.

This place is truly amazing! The service is impeccable, the resort is beautiful, and the views are breathtaking. I can’t wait to return again.

Restaurant. Incredibly Overpriced and mediocre food. Service was excellent. Ambiance was great.

We had an incredible stay at Hotel Wailea and would highly recommend it for couples. We were greeted with fresh leis, champagne, and macarons on our arrival. Our garden-view suite was spacious and equipped with a kitchenette stocked with cutlery and glasses. The bathroom had a generous soaking bath tub and open concept shower. Each evening, we returned to completed turndown service with locally-crafted chocolates. The suite was also refreshed daily with carafes of sparkling and flat water, sodas, and snacks. We never felt hungry during our stay! The hotel was prompt about refreshing our water and snacks when requested. The lushly landscaped grounds of the hotel were absolutely stunning, with waterfalls, koi ponds, and charming little bridges. Despite the hotel being full, it often felt like we had the place to ourselves, which added to the sense of serenity. Hotel Wailea is not on the beach, but the hotel has drivers who will escort you to any of the beaches in Wailea (and provide you with water, towels, beach chairs, and umbrellas). Also, the hotel has an arrangement with a business on Wailea Beach where the business will set up an umbrella and loungers for you--all included in the price of your stay! The swimming pool was stocked with sunscreen and after-sun gel, and there were always plenty of loungers available without needing to rush out early to claim a chair. There were a handful of cabanas that were free to claim and they rarely filled up. We also took advantage of the free morning fitness classes, including aerial yoga and stretching, which gave us a healthy start to each day. Fitness buffs should check out the open-air gym, which has a great view of the ocean. We had both breakfast and dinner at the Restaurant at Hotel Wailea. Breakfast was hearty and satisfying. The servers were warm and attentive. One of our favorite spots was the Birdcage restaurant—filled with twittering tropical birds and offering a romantic view of the sunset. The hotel provides a free car service with luxury vehicles like Range Rovers and a Mercedes electric car. The drivers were prompt, and pickup times were typically under five minutes. Being able to get around the Wailea area quickly and comfortably enhanced our trip experience. Overall, Hotel Wailea blends luxury, tranquility, and thoughtful service in all the right ways.

Stunning grounds. Immaculate. Modern. So well done. Impeccable.

No beach. Noise from street in the best rooms in the house are horrifically bad that I had to move rooms to a lower class room just to get away from the street noise

If you're looking for the perfect romantic getaway, look no further than Hotel Wailea in Maui. My husband and I recently celebrated our 25th wedding anniversary there, and it exceeded every expectation. The adults-only atmosphere created an inviting and serene environment that was truly refreshing.

Quiet, calm, car parking available. Wonderfully large bedroom and sitting room. Toaster, microwave and coffee making facilities in the room. Swimming pool always had shady areas for relaxing. Amazing cabanas. Friendly and helpful staff.

The water feature was dirty and foamy. I was concerned for the health of the koi carp. The Birdcage was very expensive.

Hotel Wailea should be on everyone’s bucket list. The location was stunning with panoramic views, so try to book an ocean view or above if possible. If not though, the views from the property and the bird cage are amazing. I loved my stay. The decor and vibe of the whole place was so relaxing and the staff very friendly and accommodating. It is easy to see why they have received many awards.

Everything!

Nothing.

We have never loved a hotel stay more. We spent 5 days at Hotel Wailea during our honeymoon and it was our favorite place we stayed in Hawaii and probably ever. The service is amazing, staying here feels very luxurious without being stuffy. They walked the perfect line between it feeling very private but also were very attentive to us. The restaurant was awesome and with the beach valet service we felt like we could enjoy the beach without having to deal with the crowds at resorts on the beach. We can’t wait to return!

Staff, views, welcome, relax feeling

The staff at Hotel Wailea are exceptional. We booked our stay via Costco, and couldn’t have been more pleased with it. The front desk texting service is great and the staff were incredibly prompt in responding. The grounds and suites are beautiful, with personal touches and amenities at every turn. Highly recommend!

Amazing experience

Just spent 5 nights here and very pleasantly surprised. The staff are all 100% bought in to delivering the best service. The atmosphere is adult and relaxed. Very pleased we chose this resort! The real upside to this resort on the shuttle service they run from the resort to the local area. All the cars are high end and the staff treat you like royalty. It's all in with the package so make sure you take full advantage of this service

We stayed at this resort for our anniversary and it was perfect. Our ocean view suite was spacious and very comfortable. It was well stocked with snacks & soft drinks as well. The hotel staff were very helpful as well with any questions and issues. The complimentary shuttle was quite convenient too for those days when we didn't want to drive ourselves around. All in all, the relaxing suite and calm atmosphere of the resort is everything we were hoping for.

I can’t recommend Hotel Wailea enough! I’ve been fortunate to stay at most of the resorts in Wailea and none compare to the hospitality and service that you receive at Hotel Wailea.

Very nice property and view. Rooms are nice and peaceful. Great staff and service. Floors are the only downside, can't walk in the rooms with bare feet as rooms are likely never mopped.

Beautiful views, nice & quiet as adults only.

If you want to visit Maui and have the type of trip that rejuvenates, pick this hotel. It is classic - like being in a great movie from the days of the Jetset. The service is personal yet subtle, the rooms and tropical surrounds peaceful, the culinary offering exceptional. Do yourself a favour …

My husband and I spent 9 unforgettable days at Hotel Wailea for our honeymoon, and I can honestly say it was the best experience we’ve ever had. From the moment we arrived, everything exceeded our expectations. We were initially unsure about booking a property that wasn’t directly on the beach, but that concern quickly faded. Our suite had a stunning ocean view that we enjoyed every single day, and the hotel’s complimentary car service made trips to the beach effortless—just a few minutes away! The adults-only aspect of the hotel was a big draw for us, and it created the most serene, relaxing atmosphere. It was exactly what we were looking for. The staff at Hotel Wailea are truly exceptional. Every single person we interacted with was kind, welcoming, and went out of their way to make us feel special. I wish I remembered all their names, because they all deserve recognition. Two people who really stood out to us were Angie, the concierge, and Rommel from the valet team. Angie was phenomenal—before our trip even began, she helped answer all my questions and created a perfectly curated Maui itinerary. During our stay, she continued to be an amazing resource. Rommel was another highlight—always so friendly, helpful, and just a joy to chat with each day. Hotel Wailea is truly a special place, and we couldn’t have asked for a more perfect honeymoon. If you’re looking for a luxurious, peaceful, and unforgettable experience, 10/10 recommend staying here. You will not be disappointed!

Beautiful gardens, views from the restaurants, peaceful surroundings, cool pool area and amazing bar tender there.

Not much, a bit pricey but expected. Room decor seemed a bit dated but otherwise fine. Restaurant was overpriced for the quality of food, but you pay for the location.

Peaceful and beautiful

Absolutely the best time in a secluded, luxurious and tucked away hidden gem overlooking the ocean. Hotel Wailea is a treat for those of you looking for a peaceful and magical getaway from the humdrum of daily stress. If you can, treat yourself and someone else. You will not regret the setting, and the personable staff, thoughtful touches, warm service, and attention to detail will delight almost anybody.

Hotel Wailea was a beautiful property with excellent amenities and a friendly staff. Highlight was using the pool, cabanas, and poolside dining every day. The walk to the beach was hilly which made the hotel less walkable than Wailea Beach but the views from our ocean view room were gorgeous. Excellent amenities provided throughout our stay.

Our second year staying at this hotel. It’s an incredible place and we will definitely be back,

Overall, we were very impressed with Hotel Wailea. We loved the ambiance and vibe of the hotel. We appreciated all the extra details and touches that made the stay so welcoming. The hotel grounds are also stunning and very well kept. The adults-only aspect is why we booked in the first place and would stay at the hotel again just based on that alone. My only criticism is that the fine dining left something to be desired. The breakfast was amazing. Otherwise, Hotel Wailea is a lovely hotel. Well done!

Nicely kept and look exactly like the it did when we were there 10 years ago

The restaurants. It would be hard to not leave and go other place to eat based on the menus. The breakfast was okay and the pool menu was okay but the dinner menu at the restaurant was prefix but not well thought out and the Bird cage, although the staff were great and the views were awesome the menu again was challenging and limited.

Very serene, not crowded and no children. Perfect for an intimate getaway.