Holiday Inn Darlington - North A1M by IHG vs Similar Hotels

Room quality needs upkeep, minor issues reported.

Reports of outdated rooms and issues with cleanliness lowered the rating.

Standard quality for this hotel tier.

Room quality is mixed: some describe comfortable, clean and well-equipped rooms, others report very small rooms (esp. for 4 people), lack of wardrobe/storage and no fridge.

Hotel was clean but with some upkeep needed in the room.

Several mentions of dirty rooms and mold on windows impacted the score.

Standard quality for this hotel tier.

Multiple reviews explicitly note rooms as 'cozy and clean' (including Ü and RU comments); overall cleanliness is reported positively.

Great convenient location for travel needs.

Convenient location noted for visiting nearby areas.

Standard quality for this hotel tier.

Location is repeatedly praised as very central and excellent; many guests highlight proximity to station, shopping streets and attractions.

Friendly and helpful staff noted in several reviews.

Friendly and helpful staff noted in multiple reviews.

The receptionist was outstanding, engaging, professional, and funny.

Service is mixed: several guests describe staff as helpful/zuvorkommend, but there is a serious negative report about unresponsiveness and a rude receptionist, which lowers the score.

Standard quality for this hotel tier in terms of food and beverages.

Breakfast and evening meals rated positively for quality.

Standard quality for this hotel tier.

Breakfast is described as filling and satisfactory by multiple guests but also criticized for limited variety / not international and sometimes considered pricey.

Amenities are adequate but improvement in room quality needed.

Facilities mentioned but with concerns regarding the spa pricing.

Standard quality for this hotel tier.

Amenities are uneven: working air conditioning and available parking praised by some, but others report no fridge, old TV/limited channels, and occasional AC or elevator issues.

Good value for family stays, with pet-friendly options.

Good value for meals but some amenities were perceived as overpriced.

Standard quality for this hotel tier.

Several guests explicitly state a very good or good price–quality ratio; perceived value is generally high despite some complaints about extra charges (parking/breakfast).