The Royal Hotel by Coastlands Hotels & Resorts vs Similar Hotels

Mixed to negative: comfortable beds and spacious rooms reported, but recurring problems with old furniture, poor TV quality, broken windows, non-working remotes/door mechanisms and ventilation issues indicate need for refurbishment.

Mixed sentiments; some rooms were clean, but others reported issues like discomfort and broken furniture.

Rooms were reported as small, and some had issues like broken furniture and insects.

Mixed reviews on room quality; some mentioned issues with the mattress and views.

Mixed signals: several guests praised clean rooms and bathrooms, but multiple reports of dirty towels, a stinking/leaking toilet, and occasional housekeeping issues lowered the score.

Some reviews mentioned cleanliness positively, but several noted issues like old linens and odor.

Several reviews mentioned issues with cleanliness, including unclean rooms and dirt under beds.

Some reviews indicated issues with cleanliness, particularly with rooms and balconies.

Consistently praised: central location, great views and easy access to town cited by many reviewers — a standout strength for the property.

Proximity to the beach and shopping was appreciated by guests.

The hotel is well-located near the beach, which was appreciated by guests.

Several guests highlighted the great location of the hotel.

Generally friendly and helpful staff noted frequently (receptionists, restaurant staff), but issues with maintenance availability, early housekeeping, key-card problems and some unfriendly bar staff created inconsistencies.

Consistently highlighted as friendly and helpful across multiple reviews.

Many reviews highlighted the staff's friendliness and good service, although there were some issues with requests not being attended to promptly.

The majority of reviews praised the staff's friendliness and helpfulness.

Strong positive sentiment: multiple guests described breakfast as excellent, fresh and delicious; restaurant hospitality was highlighted, with only occasional remarks about staff behavior or high bar prices.

General satisfaction with availability, though specifics were less mentioned.

Breakfast received high praise, although there were some dietary options lacking.

The breakfast received multiple positive remarks, although the dinner buffet received criticism.

Some appreciated amenities (ironing station, spa), but many rooms lacked air-conditioning/adequate heating, USB plugs, microwaves or working room phones — inconsistent amenity provision.

Good amenities were mentioned, although some noted issues like Wi-Fi and broken TVs.

Amenities like breakfast were praised, but some were noted as lacking, such as microwaves in rooms.

Amenities were generally appreciated, though some suggestions for improvement were made.

Mixed: breakfast and room value praised by several guests, but confusion about what is included (paid cappuccino/latte, unclear breakfast inclusion) and an expensive bar affected perceived value.

Guests found the pricing to be affordable for their needs.

Overall value seemed reasonable relative to the location and service provided.

Highlighting a range of experiences, some felt it was worth the price while others had concerns.