Palm Grove Mannor
Palm Grove Mannor, Norman Manley Boulevard, Jamaica- Manor
Compare nearby stays with similar location, guest experience, amenities, and class.
Private Beach Area with Ocean View
White Sands Negril, nestled in the heart of Westmoreland, offers a stunning private beach area with a sun terrace and a bar and grill overlooking the mesmerizing ocean.
Diverse Accommodations and Free WiFi
From cozy Standard hotel rooms to spacious self-catering One Bedroom Apartments, the hotel provides a range of accommodations to suit every guest's needs. Stay connected with complimentary WiFi available throughout the property.
Pool and Game Room
Unwind by the pool on the serene garden side or enjoy some leisure time in the game room equipped with ping pong and a pool table, adding an extra element of fun to your stay.
Ready to experience the perfect blend of relaxation and entertainment at White Sands Negril? Book your stay now!
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
31 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
34 sqm
Sea View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
93 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
31 sqm
In-room amenities
Sleeps
Up to 2 guests
1 adults · 1 children
Beds
Twin bed (90-130 cm wide)
Room details
34 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
31 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
31 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
84 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The location of this place is out of this world with its own two amazing cave to explore with access to the sea via steps this place could be absolutely amazing with a good cleanup and a new cooker I would definitely come back when these things are sorted
We had a few issues the kitchen and cleanliness just needs tidying up and the cockroaches need a dressing, but thank you for the refund, Jonathan
The location is central to most things, property clean, amenities available
The rooms aren't soundproof so you could literally hear your neighbours and their "activities", room could've been cleaner and ac unit needed servicing
Local
Mostra o mar, porém fica do outro lado da pista.
My stay at White Sand Negril was relaxing and enjoyable. The staff were friendly and helpful, the rooms were clean and comfortable, and the beach was beautiful. The location was excellent, with restaurants, shops, and other facilities nearby if I chose not to dine on the property. Overall, it was a pleasant and memorable experience.
One area that could be improved is having a television in the room, as this would provide guests with an additional option for entertainment and relaxation, especially during downtime.
The room had no floor mats (neither at the entry on in the bathroom). Two single beds join together with two single mattresses to form a king, causing an uncomfortable joint in the middle. This should have been at least have king mattress across the two single beds. The billiards table in the game room is not maintained.
Absolutamente todo.
Todo estuvo bien.
Great location to activities on Negril beach
Got bitten by sand flies
Staff was very Helpful!
The beach was beautiful, staff was helpful Food was delicious
Parking was a little challenging as we had rooms on either side. It was not clear at time of booking that rooms were in different location. Was hoping to get everything together. Website not accurate as it advertised to pay on arrival, the deposit was taken the same day of booking. We are locals and booked 3 rooms
Great location. Good food. Access to wonderful beach. Was able to snorkel and see lots of fish. Convenient access to Rick's Cafe which was awesome. Sunsets were to die for. Water in the beach was warm and clear. A great spot!!
Nothing. All was on point.
The restaurant was really nice and good! The pool was amazing!
Really humid, unfortunately if you don’t use the AC, the room is filled of water.
NIENTE! STRUTTURA INDECENTE NON PRENOTARE QUI !!!
STRUTTURA INDECENTE NON PRENOTARE !!! Le foto sono ritoccate, la nostra camera non era nemmeno simile alle foto. Piccola, scomoda, con un frigo rugginoso, un armadio che non era un’armadio ma un angolo con una staffa. (Vedere le foto VERE che abbiamo fatto) Ma questo non è tutto!!! Non abbiamo chiuso occhio, aria condizionata rumorosa, centrale elettrica che ha fatto rumore tutta la notte. Disperati siamo andati alla reception per lamentarci. Ci hanno detto che ci avrebbero cambiato stanza, ma nel frattempo erano lì in reception altri due ospiti che si lamentavano di disagio anche più gravi dei nostri. ( una signora era stata fatta rimanere senza corrente né area condizionata tutta una giornata con 2 bimbi piccoli). Valutando che una cambio di camera non avrebbe migliorato il soggiorno, abbiamo deciso di cambiare struttura, pagando un 5 stelle per i giorni rimanenti. Abbiamo richiesto subito la restituzione della cauzione (200 dollari) e un rimborso anche parziale. Ci è stato detto per ben 3 volte che dovevamo parlare con una responsabile che però non era mai presente e di mandare un’e-mail che abbiamo mandato il giorno stesso. Al terzo giorno consecutivo dove ci siamo presentati per richiedere il rimborso parziale del soggiorno, ci hanno detto che loro nn rendevano niente e che dovevamo chiedere a Booking.com. UNA SCHIFEZZA!!! Arroganti, maleducati, indecenti. Faremo sicuramente presente a Booking.com questa disavventura chiedendo un parziale rimborso che andrà a ripagare in parte il danno economico avuto. NON FISSATE QUI!!!!
What I did like about staying there the room was ok… microwave and little dinette area was kool to have. The bathroom was ok.
What I didn’t like was the power kept going out and they didn’t have a back up generator, water pressure in the room I stayed in was horrible and not hot at all, the refrigerator was the worst…it horrible, rusted and ice build up.
The pictures do not match the actual thing
The rooms were old and out dated the pool was very small the picture of the dinning in front of the sea that was trash.
El acceso a la playa
Había mucho ruido de instalaciones del mismo hotel que no permitía dormir bien
Fue realmente una decepción. Las fotos no reflejan el estado actual del lugar y resultan bastante engañosas. En la habitación, todas las paredes estaban húmedas y del aire acondicionado caía agua directamente al piso. Además, el baño tenía una pérdida. Por otro lado, todo el sector más cercano a la playa se encuentra bastante abandonado y con muy poco mantenimiento, lo que afecta mucho la experiencia. Lamentablemente, no lo recomiendo y no volvería a alojarme allí.
Un lugar espectacular con acceso directo a la playa Seven Mile Beach, la más bonita de Negril y posiblemente de toda Jamaica. El hospedaje espectacular, así como los servicios que ofrece para la playa, como las asoladoras, sombrillas y flotadores.
Stunning beach, rooms, views and lifeguards were helpful getting loungers and were friendly.
The food on menu at the beach bar is far too expensive, and the portion sizes does not reflect the price.
The bar and restaurant is on the beach front most of the staff were friendly
One of the biggest inconveniences was having to cross the main road to get between the two sides of the resort. While there were security staff present, they didn’t always assist guests with crossing, which was disappointing. The food menu was very limited and remained the same throughout our stay, so there wasn’t much variety. The overall standard and finish of the resort also felt quite poor. The rooms were not cleaned to a satisfactory standard. The bed sheets and towels had noticeable stains, which was unacceptable. There was also no telephone in the rooms, so whenever we needed to contact reception, we had to walk there in person. If you were staying on the beachside, this meant quite a long walk. The lack of a TV in the room was another downside. Another frustration was the beach towel system. When you were given a token to collect your beach towel, you were then told to keep the same towel for your entire stay because fresh towels were rarely available. This was very inconvenient and not what you would expect from a resort. At check-in, it would have been much more helpful to receive a printed information sheet with the breakfast, lunch, and dinner times, along with other useful resort information, instead of being told everything verbally and expected to remember it.
muy lindo, limpia la habitación, la ubicación fantástica con acceso a la playa, aire acondicionado, la piscina linda con zona de juegos, las toallas y almohadas buenas. La playa del hotel muy limpia y linda. Te reciben con una botella de agua. La verdad volvería a pesar de las cosas malas, la relación calidad precio es muy buena.
La piscina estaba sucia, no tenía baño. Quitaron la luz y el agua y teníamos cosas en la nevera y cuando se hizo reclamo la colocaron nuevamente. Cuando nos bañamos el agua no se podía graduar y salía hirviendo, y con ese calor peor. No hay duchas para cuando ingresas de la playa, no hicieron aseo al cuarto, No hablan español. La Atención en general el Jamaica no es su fuerte con el turista.
Great location, clean rooms, and friendly staff
Wish there were a microwave in the room.
The most amazing thing about the property was the staff. They were very friendly and helpful absolutely amazing. The lady at the front desk with the French name 10000 stars! We got there and she insisted we get on an excursion, even though we were late she arranged private transport for us to get there. She really wanted us to experience a great time.
We didn’t like the fact that the room wasn’t cleaned daily. That was quite a shock to the system.
El sector de playa ,la piscina , juegos pool y tenis de mesa, el parque y los balcones terraza de las habitaciones .la ubicación de la playa es genial y estás cerca del supermercado y varios restaurantes y bares .Ambiente familiar y relajado .
Tuvimos serios desperfectos eléctricos que nos dejaron sin aire acondicionado dos días completos , luego sin luz en el balcón .La luz de la cocina era muy deficiente con bajones permanentes de tensión ,la heladera perdía agua .El baño tenía olor de las cañerías ,nos reconocieron un crédito en consumos de bar por los inconvenientes. El hotel tiene dos sectores ,uno en la playa y otro en el jardín cruzando la calle . estábamos alojados en el sector del jardín en la parte antigua del complejo , si te vas a alojar en el White Sands asegúrate que no sea en ese sector .
La salida a la playa Seven Mile
The property was well maintained
No tv, no microwave, iron,hair dryers
There was no microwave. Furnishings were old. Bed made noise. No housekeeping. We had to use the same dirty white towels to shower 5 times and to take to the pool. The $200 deposit was uncalled for because there was nothing in that room to destroy. The wardrobe was old and we didn't even use it. The patio furniture needs to be replaced. The small refrigerator didn't work well. My 2 coconut water drinks got spoiled. The only good thing was the pool. The parking lot needs to be more accessible and pleasant looking. I would definitely never stay there again. When we went to the pool for an early swim, we were told we had to wait 3 hours before the lifeguard came. So we had to scrap the idea.
There was no microwave. Furnishings were old. Bed made noise. No housekeeping. We had to use the same dirty white towels to shower 5 times and to take to the pool. The $200 deposit was uncalled for because there was nothing in that room to destroy. The wardrobe was old and we didn't even use it. The patio furniture needs to be replaced. The small refrigerator didn't work well. My 2 coconut water drinks got spoiled. The only good thing was the pool. The parking lot needs to be more accessible and pleasant looking. I would definitely never stay there again. When we went to the pool for an early swim, we were told we had to wait 3 hours before the lifeguard came. So we had to scrap the idea.
La ubicación y la playa
Podría mejorar las instalaciones y el personal
La comida y la playa privada
Todo estuvo perfecto
Location and food
The facilities could be renovated.
La ubicación y la comodidad de las habitaciones
Nada
That it was well equipped an a good location.
N/a all good
Está en la playa. Las habitaciones son amplias y cómodas. Tiene cocina . El restaurante del hotel es muy bueno
Faltaba un aire acondicionado en el living, y la separación de la habitación con una puerta, aunque son cosas menores
Location is very good
Nothing
It was really good, quiet and peaceful.
La proximité de la plage et la gentillesse du personnel !
Manque de déco et de chaleur dans les logements !
Le pulizie venivano fatte ogni 3 giorni e quando tornavamo in camera alle 14 stavano ancora pulendo
Great location, great staff, great food.
Nothing
Ubicación, instalaciones, la playa hermosa, el apartamento totalmente equipado con electrodomésticos nuevos. Todo espectacular!
Location Staff Chilled atmosphere Cocktails Air con Beach side
We had to leave...
Very relaxing. Great location. Great beach. We loved our stay.
The food was excellent cheff and bartender was great. Easy access to the beach.
I love the room nice clean kitchen also
Nothing
Lovely location and perfectly manicured
Visitors policy could use some adjustments
Proximity to the beach and other eating facilities was great, friendly staff. It was helpful having a kitchenette
TV was a little fussy, but we wasn't indoors much so it wasn't a big problem.. we stayed on the 3rd floor so it would have been helpful if the stairwell lights came on for safety purposes. The lights could have just blown as I noticed lights on elsewhere. But was still a lovely experience staying here
La playa.
Muy mala la atención, tuve que pagar dos veces una comida aunque la persona del restaurante aceptó que yo había pagado. Es importante que sepan que al llegar deben dejar un depósito de 200 USD y no es claro que cubre. No recomiendo este lugar.
None
None
I didn't purchase any meals on property as they were too expensive
A TV or even a comfortable chair in the room.
Prachtig mooi strand en heerlijk rustig! Zeer schone kamer.
Als je vermeld dat de kamer ‘beach site’ is, wek je de indruk dat je zeezicht hebt vanuit de kamer. Dat is niet het geval. De kamers staan haaks op de zee. Maar het mooie strand maakt alles goed!
Super Unterkunft. Ich war auf der "Land-Seite", auf der anderen Seite des Strandes und der Strasse. Dort liegt auch der Pool und den hatte ich teils den ganzen Tag für mich alleine. Die Zimmer sind gross und ich würde empfehlen, ein Zimmer mit kleiner Küche zu nehmen, denn in der Nähe hat es einen Supermarkt, der sämtliche Produkte verkauft und so kann man selber etwas kleines Kochen, denn die Restaurants in der Nähe sind total überteuert und die Qualität ist nicht gut. Die Zimmer waren sauber, die Strandliegen bequem und es hatte auch einen kleinen Balkon. Sehr gutes Preis-Leistungsverhältnis. Würde wieder buchen!
La playa, el desayuno
Un poco antiguo todo, algunas personas del área de playa no eran tan amables , incluso una persona fue grosera el último día de estancia
It was our first time in Jamaica and we are leaving with a heavy heart. The hotel itself is clean and cozy. We booked the gardenside room which is across the street and we quite enjoyed the quieter atmosphere. The location is just AMAZING right on the 7 mile beach and by far the best part of it. You have a private beach where you can lounge under palm trees or a cute cabana right in front of the bar and dining room. The drinks at the bar are delicious and not to expensive. We‘ve tried a couple of restaurants around but never got food as good as here. Wether it‘s breakfast, lunch or dinner it was always so delicious. Especially the seafood is incredible. Our biggest praise goes out to the staff who made this nice experience into an unforgettable one. From the bartenders (bubbles, ice & paul), to the servers (jennifer & ariel) and the kitchen staff (courtney & ollie) all were incredibly nice and made us feel like family right away. Their slogan is "Mi de fah yah“ and they all made sure all of our needs were met. Would really recommend this hotel also just for a dinner but we‘ll definetly return!
Der var sødt og imødekommende personale på alle fronter. Rengøringen var fin og dermed rent værelse.
Jeg savnede en Safetyboks på værelset. Værelset var slidt men stadig hyggeligt.
The staff was warm and welcoming, from the security at the entrance to the housekeeper. Ms Carey my housekeeper,i hope I spelled it correctly. She was pleasant and attentive. 😄 Everyone served with a smile. The pool was great I didn't go to the beach but the Garden side was nice. The room was CLEAN. The bathroom was fresh and my towels and bedding was spotless. The location is perfect. Plazas and restaurants were all in walking distance. 15 mins tops to get to somewhere that mattered, like a supermarket or a pharmacy or even an ATM. It's all a short walk away. The area is always lively too. There are 2 sides to the property. One side on the Garden side the other on the beach side.
No Kettle. I am a tea person. I knew there was no TV in my room, but I was surprised to not find even a simple Kettle. That was a bummer for me. Everything else was great. The restaurant was on the beach side.
The breakfast menu was good. I didn’t realize that coffee refills were not complementary.
Make coffee refills, complementary (free)!
Cannot think of anything I liked.
Booking.com rating of 7.7 on this property let me down, Place is falling apart, pictures are quite dated. Keep scrolling, you can find better.
Nice big rooms. Close to Beach. Friendly and helpful staff
We liked that we were very close to the beach and the staff were all so helpful
The checkout times weren’t early enough
The room was ok. The location was great value across the beach.
That you dont have any hot water for tea or coffee making. That will make me think again about choosing your property.
Negril is too expensive. And as for the rooms not even a television for that price. I had to buy tea for four dollars. No microwave or kettle in the room. The only good thing is the amazing staff and the beach.
Die Anlage ist schön. Schöner Strand, jedoch nur, wenn wenige Gäste da sind, da er sehr klein ist. Personal außerhalb von Rezeption und Restaurant sehr freundlich.
Unfreundliches Personal an Rezeption und im Restaurant. Unser Zimmer lag zwischen der Straße und einer Baustelle am Haus. Die Rezeptionistin wusste nichts von der Baustelle und wollte wissen, wie sehr sie uns beeinträchtigen würde... Warum muss man diese Bändchen tragen? Kein Grund ersichtlich. Man bekommt das Liegetuch mit einer Karte. Im Restaurant darf jeder essen. Man könnte das alles ganz leicht so viel freundlicher gestalten.
Estaba muy bien ubicada, a 20 mts de la playa y muy cerca del mercado de artesanías y del pueblo. Se podía ir a pie tranquilamente. La playa del club es fantástica muy limpia y muy tranquila!!!
Solo le falta una heladera portatil para llevar bebidas frescas a la playa, ya que no hay bar en la misma…
Room was very nice and cold
The food was great there and the location was splendid and most members of staff were very good people
What I didn't like was when the nice lady waiter shift ended because when the others came they were prioritizing I had to leave the property and return that night because no tables were provided for us to sit and eat at
The place was clean and up to date.
N/a
I love everything about White Sands!! Blue, Tara, Ice, the security, THE ENTIRE staff are welcoming and very supportive. My 4th time there, out of MANY, MANY MORE!! SEE YOU GUYS SOON
That i had to leave 😪!!
La struttura si trova su una porzione di spiaggia molto bella e viene ripulita da eventuali alghe ed è attrezzata di lettini gratuiti che si possono posizionare all’ombra delle palme, offrono teli mare gratuitamente puliti ogni giorno, inoltre a pagamento è possibile fare la colazione al ristorante della struttura con accesso alla terrazza panoramica sul mare. La struttura offre una piscina di cui noi non abbiamo usufruito e anche di un biliardo e di un tavolo da Ping pong
La camera era molto più antiquata rispetto alle immagini proposte e la pulizia generale lasciava un po a desiderare anche le tende presentavano delle macchie, la porta principale aveva delle fessure da cui entrava lo sporco e anche le lucertole anche se per noi non sono state un problema. Il wifi non prendeva molto nella nostra stanza. l primo giorno non hanno rifatto la camera quindi siamo dovuti andare in reception a chiedere dei nuovi asciugamani e extra abbiamo chiesto un phone non essendo presente in camera (senza costi aggiuntivi). Non era presente nessun kit bagno se non solo shampoo e saponetta mani che non sono obbligatori ma fanno sempre piacere in un Hotel. Al ristorante dell’hotel abbiamo notato come avessero menu con prezzi differenti l’uno dalla altro con differenze anche di molti dollari, anche l’acqua acquistata la mattina risultava più rincarata il pomeriggio mentre la sera ancora più economica, non abbiamo ben capito questa mossa “turistica” soprattutto se un giorno pago X la colazione e il giorno dopo per lo stesso identico pasto vengono aggiunti 10 dollari
An amazing spot, from the view, to the details in the condo. It’s avery relaxing place to be with your partner or family. Great value; actually felt like we were on vacation. Local venders were great! We will be back!!!
Shower was a little tricky to figure out yet
The food was excellent. The property location is excellent and I would return in the future.
I did not like that staff was unavailable and we were checked in by the security guard. I also did not like that there was no water in the refrigerator, nor a glass or a cup to drink out of.
The location is excellent. The beach is also great.
Staff at the property asked for my CVV code for my credit card for the pre-check in charges. The room was dirty on arrival and the AC unit was nonfunctional. It took much effort to get the staff to do a room switch which was only granted for one night until we refused to move back to the room with the nonfunctional AC unit. Crossing the main roadway was annoying but manageable.
Très bonne localisation. Personnel agréable. Agent de sécurité pour traverser la route. Piscine au calme . Plage dotée de transats en nombre suffisant.
Insonorisation insuffisante dans les chambres. Manque un peu de décoration.
Lovely beds and great location right on the beach
Bit too expensive for what it is
Hotel était très sympa. La plage de l’hôtel est magnifique et pas loin de tout le personnel est très sympa aussi. C’était le plus bel endroit qu’on ai fait en Jamaïque
J’ai aimé le personnel qui était très sympa, l’emplacement aussi
The staff was great from the receptions, the waiters, guards and Bubbles the bartender very entertaining.
Nothing
L’emplacement sur la plage L’espace de la chambre Les lits
Aucune isolation on entends tous les voisins et tous ce qu’ils font … Pas de téléphone dans la chambre pour communiquer avec la réception Pas de bouilloire ni cafetière Un rafraîchissement des chambres serait nécessaire Dire qu’il faut traverser la route pour rejoindre la plage
Close to beach
Mole in my room
Die Zimmer waren Sauber plus Wäsche Der Strand war schön Ein kl.Pool war vorhanden u.Kühlschränk im Zimmer. Die Bar plus Personal freundlich
Die Lage meines Geschmacks etwas zuweit v. allem es geht ..aber m.viel Laufen in Verbindung od Taxis. Restaurant hatte wenig Auswahl u. etwas verteuert. Wenig Einkauf Möglichkeiten in der Nähe Keine Kaffeemaschine im Zimmer
The location right in the middle of 7- mile beach was perfect. The water was beautiful blue. You could walk 100 ft off the beach and the water is at your waist.
There needs to be more shade for the beach chairs. Not everyone wants to lay in the son all day. If you didn't get a good spot in the morning, it was a challenge during the heat of the day.
En la habitación no hay televisor ,ni una pava eléctrica ,en el baño no hay ni un vaso y ni secador de pelo . Pagué todo según BOOKING impuestos ,cargos y en el lugar me cobraron 170 dólares más
El lugar con poco brindaría otro servicio ,poner una mesa ,un televisor ,una pava eléctrica ,un vaso y un secador de pelo .
This was our second stay at White Sands. The property is in the perfect location on 7 Mile Beach- right in the middle. You can walk anywhere on the beach from the property. Our room was clean and comfortable with no frills but just steps to the beach. The restaurant has delicious food. We stayed on the beachside and expected to hear more road noise but it was surprisingly quiet. Beach towels are provided but we brought extras and I would recommend this.
Sehr freundliches Person und gute Lage
Preis-Leistungsverhältnis stimmt leider gar nicht. Dies war unser teuerstes Hotel auf unserer Jamaika Reise und im Vergleich zu den anderen war kein Frühstück inbegriffen, Zimmer wurde nur jeden 2. Tag gereinigt und es gab weder eine Kaffeemaschine noch ein Fernseher im Zimmer.
The employees are friendly and accommodating
There should not be non guest in the property and there are. I was physically attacked by a man from the beach not staying at the facility
Great
A television in the room
Pretty clean! The staff are amazing. Very close to a lot of activities.
Room did not appear as advertised. Very dark not a lot of natural light into the room.
The location
The deposit of 200 USD not mentioned and way too high for this kind of property. Prices at the bar/restaurant also on the very high end
La Ubicacion si tienes del lado de las Playa esta perfecta! Ramon es quien mejor atiende a los huespedes y el menos remunerado seguramente.
Los servers en la playa son muy mala onda, les molesta absolutamente que les pidas algo que los haga trabajar. Las habitaciones no tienen nada equipado, ni una cafetera, ni una pava electrica ni shampoo - condicionador por el precio q pagas. El restaurant es muy caro para la Relacion precio comida. Los tragos de las Barra te los sirven en vasos pequeños de plastico. Muy poco ecologico y alto precio para un coctail pequeño puro hielo. En general el servicio del hombre mayor de las barta y todos los servers del reastaurant, muy malo.
Enjoyed food and lots of cocktails at the bar. Especially Bubbles the bar tender. Her cocktails were spot on and enjoyed each visit. (5) Great personality too.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6/10Multiple guests reported rooms not cleaned satisfactorily (stains on sheets/towels), pool reported dirty, and bathrooms with unpleasant odors — cleanliness was a clear negative in reviews.
Service
10/10Service repeatedly praised: staff and lifeguards described as friendly and helpful, with a standout front-desk employee who arranged excursions and private transport; some lapses noted (crossing assistance, language), but overall staff interactions were a major positive.
Location
10/10Location is a strong positive: beachfront access, great beach, close to supermarkets, restaurants and bars; convenient and highly valued by guests.
Room Quality
7/10Mixed room quality: some praise for rooms and views, but problems noted with electrical faults (AC outages, lighting issues), fridge leaks, lack of TV/phone, and older rooms in the garden sector.
Amenities
9.5/10Good amenity offering: beach, pool, playground, tennis/table tennis and beachfront bar/restaurant were available and appreciated, though some amenities (pool cleanliness, beach showers, towel system) had operational issues.
Value for Money
9/10Several guests commented positively on value (explicit mention of good quality-price ratio), despite isolated complaints about expensive beach-bar food — overall perceived as good value by many reviewers.
Food and Beverage
8/10Food and beverage received mixed feedback: beachfront bar/restaurant staff were friendly, but menu was described as limited, repetitive, and beach-bar items considered overpriced with small portions.
Overall Experience
9.3/10Overall experience is mixed but leans positive due to excellent staff and prime location; however, cleanliness, some room issues, and food/menu limitations reduced satisfaction for several guests.