Macaris Suites & Spa vs Similar Hotels

Rooms and suites are spacious with large balconies and great sea views, but several comments point to dated bathrooms, an old oven/kitchen and a too-soft mattress for some guests.

Rooms noted as comfortable with splendid views and pleasant terraces; well equipped though some guests mentioned the advertised kitchenette was not a full kitchen.

Rooms described as large, spacious with great sea views and big bathrooms, but a few guests mentioned uncomfortable beds, occasional missing/defective items (hairdryer) and light intrusion.

Rooms were described as beautiful with lovely sea views.

Multiple guests note the property is very clean and well maintained, with comments like 'tutto pulito' and 'propreté'. Some minor wear (cracked tiles) noted but overall cleanliness is excellent.

Multiple reviews explicitly praise cleanliness and tidy rooms; rooms and public areas reported as very clean and well kept.

Generally praised (e.g., 'klanderfri städning'); a few notes about untidy surrounding grounds but in-room cleaning reported as excellent.

Some reviews indicated cleanliness issues such as plastic debris on the beach.

Location praised for sea views and being within walking distance of Rethymnon by several guests, though a few mention it is slightly further from main beaches/old town and can be a hot walk.

Great sea views and proximity to the old town (10–20 min walk) and a small beach across the road; some guests noted it is slightly out of the very centre but still convenient.

Strong positives for beachfront/direct sea access and sea views; some negatives about proximity to a busy road and mixed surrounding buildings.

Excellent location near the beach and old town.

Staff repeatedly described as attentive, helpful and exceptional across reviews ('personale attento e professionale', 'staff were fabulous', 'exceptional'). Service is a standout strength.

Consistently highlighted as a strength: very friendly, helpful owner and staff, personalized local advice and attentive reception service.

Staff repeatedly described as amazing, very accommodating and helpful (reception and waitstaff highlighted), though a couple of comments noted limited proactive checks from staff.

Overall friendly service noted, with helpful staff.

Breakfast repeatedly praised as excellent with local dishes and variety, though a few guests mentioned a decline versus previous stays and some missing options (e.g., table coffee, yogurt variety).

Breakfast offers good variety and was praised by many, though a few guests found it less exciting and preferred to have breakfast outside; overall solid but slightly mixed.

Consistently praised breakfasts (excellent, varied) and an excellent on-site restaurant with fresh food and good selection.

Breakfast quality noted as mediocre and lacking variety.

Good amenities reported (pools, jacuzzi, terraces, kitchen facilities). Some issues reported with sauna/electrical trips and missing microwave, but overall amenities are strong and appreciated.

Strong amenities such as a large outdoor pool with panoramic views and pool terrace dining; minor drawbacks reported like limited parking and complex access via multiple lifts.

Good on- site restaurant and pool for relaxing, direct water access and parking convenience for some; drawbacks include a modest pool quality, parking difficulties, spotty WiFi and occasional plumbing smell.

Issues noted with beach cleanliness and limited breakfast options.

Generally positive experience but a few guests noted it can be 'a bit expensive' or highlighted declines in some services (breakfast quality), yielding moderate score.

Several guests commented the price was good compared to other options and that the stay offered good overall value despite a few small service/product caveats.

Standard quality for this hotel tier.

Fair pricing for the location and service received.