Jardins Jean de Verrazane
Jardins Jean de Verrazane, Quartier Pasteur, Rouen, Seine-Maritime, France- Park
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Convenient Location
Situated just 500 metres from the Gare de Rouen-Orléans, Grand Hôtel De La Seine offers easy access to major attractions like Rouen Cathedral and Kindarena Stadium.
Cozy Accommodations
Each en suite room at Grand Hôtel De La Seine is equipped with free Wi-Fi, a flat-screen TV, and facilities for making hot drinks, ensuring a comfortable stay for guests.
Delicious Dining Options
Guests can enjoy a buffet breakfast every morning, while the on-site restaurant serves up tasty regional cuisine for lunch and dinner.
Experience the perfect blend of comfort and convenience at Grand Hôtel De La Seine. Book your stay now!
Check-in from
12:00 AM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
19 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
19 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide), 3 Twin bed (90-130 cm wide)
Room details
19 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Bunk bed (Variable Size), Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide), 2 Bunk bed (Variable Size)
Room details
17 sqm
In-room amenities
1 Queen Bed OR 2 Twin Beds
205 sq feet
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Laptop workspace, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and recycling bin
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
19 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
12 sqm
In-room amenities
1 Double Bed
140 sq feet
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and recycling bin
Need to Know - No cribs (infant beds) available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
13 m2
In-room amenities
2 Twin Beds OR 1 Queen Bed
151 sq feet
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Laptop workspace, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and recycling bin
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
14 m2
In-room amenities
1 Queen Bed OR 2 Twin Beds
205 sq feet
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Laptop workspace, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and recycling bin
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
19 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
14 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Emplacement
Accès au parking souterrain difficulté +++ de faire entrer une BMW X5 (vraiment tout juste)
Friendly helpful reception staff … excellent location to the main historic sights.
Very close to the Seine and all of its nightlife. Clean and modern with superb staff who couldn’t have been more helpful. Off street parking as well.
Posizione, gentilezza staff, cordialità, stanze ampie, buona colazione
Il bagno ha delle luci un po’ tristi. Siccome c’è la vasca-doccia ed è carino dopo una lunga giornata stare nell’acqua calda, una luce del bagno un po’ più calda e accogliente non guasta. Quella che c’è è troppo bianco e da ufficio.
Esta bien ubicado para llegar en coche, tiene parking y no es muy caro. El centro queda a unos 10 minutos y el rio esta al lado para dar un paseo. El desayuno esta bien pero hay mucha gente ya que el hotel es grande. El cafe está regular y no hay mucha variedad.
La habitación era enana. Si es verdad que hay opciones de habitaciones mas grandes pero aún asi es muy pequeña. La cama es enorme para lo que es la habitación. En el baño faltan estanterías. Y lo peor de todo fue el ruido, muchisimo ruido del pasillo y las habitaciones contiguas se escuchan como si estuvieras con ellos.
Secure parking worth the extra 12 euro . Great mattress, minimalist room but contained everything required. Great location for City walking. Great check in check out.
Asked to leave the bar at 22.00 as the barman wanted to clean up asked to sit in reception a little bizarre. Breakfast was at best shambolic. No staff present, no welcome, no name taken, no table allocated. Most not refrigerated, cold! Milk had gone off. Tracked down a member of staff asked for fresh . When fresh milk was received the lady concerned was grumpy and off hand. A real shame as the rest of the Hotel was very good indeed.
Het diner in het restaurant was lekker en voldoende.
De krappe kamer, donkere gedateerde badkamer, niet grondig gereinigde lakens, vuil klein raam, beschadiging aan deurklink kamerdeur, verroeste deurlijst badkamer, klemmende badkamerdeur, geen water op de kamer.
Ce grand hôtel est très bien placé pour aller à pied au Centre-ville. Nous n'avions pas pris la chambre de base pour avoir plus de place. Donc c'était confortable pour un assez bon rapport qualité-prix. Mais pas d'équipement exceptionnel. Personnel aimable et possibilité de manger très correctement dans l'hôtel. Très bon petit-déj. Parking directement relié à l'hôtel.
Parking payant (14€) mais vu l'emplacement c'est normal.
La proximité du centre et du fleuve
La taille des chambres pour un 4 étoiles !Le manque d’éclairage dans la salle de bains . Les plats au restaurant faisant très surgelés réchauffés. L’accès au garage catastrophique.
Very poor breakfast for the price charged
El hotel está muy bien ubicado, el personal de servicio muy amable y servicial, y las instalaciones están bien relación cálida precio, si vuelvo por la zona no dudaría en volver a alojarme aqui
Si la habitación tuviera 20 cm más de ancho sería perfecto.
It was within walking distance of the centre it had a nice bar and a good breakfast
Beau, propre, chambre avec terrasse en hauteur très agréable .
Il manquerait peut être une patère dans la salle de bain pour la deuxième serviette . Et éventuellement une petite bouteille d’eau à côté de la bouilloire .
Location and staff
Nothing
Das Frühstücksbuffet
Man hat sehr viel gehört in der Nacht. Die anderen Zimmer und es gab ein Geräusch, dass an eine Bohrmaschiene erinnert.
Confort et propreté
Situation excentrée.
Das Frühstücken am Buffet
Sehr enge Platzverhältnisse, kein Platz für grosse Koffer ausser unter dem Bett.
Gute Lage für Kurzaufenthalt, freundliches Personal. Frühstück gut. Parkplatz vorhanden.
Ziemlich abgewohnt. Unser sehr kleines Zimmer ganz oben zwar ruhig, aber Superior?
La petite restauration sans prétention proposée notamment le midi
Un personnel pas toujours à l’écoute …
Alles recht sauber und ordentlich.
Der Service beim Frühstück war schlecht. Der Name Grandhotel verspricht etwas besseres.
Friendly staff and enviroment, location was great
Limited restaurante menu
L'accueil et l'amabilité du personnel. Le parking et la proximité du centre historique .
Une douche serait appréciable à la place de la baignoire.
Acolhimento, simpatia dos funcionários.
Fijn een parkeerplek bij het hotel. Verder ietwat verouderd maar prima voor een citytrip, je slaapt er alleen, verder ben je in de stad. …….
L'accueil très agréable, et l'emplacement parfait. Le petit déjeuner était très bien. Il y avait de tout et du sans gluten sur demande. Bonne literie
Chambre très petite . Obliger de bouger un peu le lit pour que les 2 personnes puissent bouger . Sdb petite avec traces de peintures mal nettoyé sur les murs, ainsi que dans la baignoire. Porte également sale. Le reste du ménage était très bien et le ménage entre deux nuitée était fait . Pas de poubelle dans la piece. La prise de la sdb fonctionne que quand il y a lumière. La salke de sport est moyenne. Les tapis ne fonctionnaient pas et pas de nettoyage des machines.
Petit déjeuner buffet très correct. Personnel agréable Un parking sur place
De ligging en de parkeer mogelijkheid
We sliepen aan de weg kant en hebben geen oog dicht gedaan vanwege het lawaai Booking com deed of we een geweldige kamer hadden met wel 60 euro korting maar tot nu toe de slechtste ervaring voor die prijs
Excellent location and very welcoming staff
Wij waren hier maar 1 nacht op doorreis, daarvoor was het een prima hotel!
Die Lage am Seineufer, die Nähe zum Zentrum und die gute Erreichbarkeit mit dem Pkw haben sich als besonders günstig für einen Kurzbesuch der Stadt Rouen ergeben. Das Parken in der Hoteleigenen Garage ist auch für Pkw mit Heckfahrradträger möglich.
Matratzen sehr weich Badezimmer klein
Tutto perfetto
Colazione con poca frutta fresca
Zeer aardig personeel. Denkt helemaal met de gast mee, neemt alle tijd voor je. Hotel is makkelijk te bereiken.
De kamers zijn klein, maar voorzien van het nodige. Het bad had verfvlekken die niet te verwijderen waren. Dat zag er niet zo hygiënisch uit.
Lokatie is dichtbij het historisch centrum ( op loopafstand veel restaurants)
Parkeergarage inkomen en uitgaan met een grote SUV is een uitdaging
Lovely staff, good location, secure parking.
The sound proofing wasn’t brilliant.
locatie op loopafstand centrum super, vriendelijke receptie, parkeren bij htel fijn, maar hou rekening met erg smalle doorgang
liever een douche dan een bad wat hier was
Meget små værelser
Hotel situato in posizione molto comoda al centro e dotato di parcheggio (a pagamento). Camere accoglienti e pulite. Buona la colazione. Staff super disponibile e professionale. Consigliato!
Sehr gute Lage, Preisleistungsverhältnis ok
Zimmer extrem klein
Beliggenheten
Man må være oppmerksom på at parkering koster €12 ekstra. Det sto ikke i på Booking.com sine sider. Det er brukt mye air freshener på rommet og i gangene, resepsjonen etc så dette er problem hvis du er allergisk og reagerer på dette
Ottima colazione. Abbiamo usufruito anche della cena, ottima anche nel prezzo.
Il letto era grande e comodissimo ma la camera aveva spazi estremamente risicati, come anche il bagno dove nn c'era nemmeno una minuscola mensola dove appoggiare qlcs. Persino l'asciugacapelli, che nn aveva un suo supporto a parete, nn si sapeva dove appoggiarlo.
The location was perfect and the staff were exceptional.
Nous avons utilisé le parking Securisé et privé de l’hôtel moyennant une somme de 12 €, nickel. La chambre donnait sur la rue, mais l’isolation phonique était parfaite. Rien à redire, même les deux jeunes femmes qui ont assuré le service au bar le soir, étaient adorables. Après avoir déposé la voiture, nous avons visité le centre ville qui est juste à côté à pied.
Molto bene la posizione, a 2 passi dal centro. Stanze molto pulite con una dimensione adeguata per una famiglia da 4 (2 adulti e 2 ragazzine). Comodo parcheggio in struttura ad un prezzo adeguato.
le garage sécurisé. Le petit déjeuner
Chambre avec lit 2 places contre un mur donc pas facile d'accès.
De locatie, tegenover de Seine waar op de boulevard leuke restaurantjes te vinden zijn. Aan de rand van het centrum, dus met 10mi uitjes lopen sta je in het centrum Ontbijt was goed alhoewel ze wel scherper moeten zijn op bijvullen.
Kleine kamer. Aan één zijde van het bed amper ruimte aan de andere zijde van het bed iets meer zodat de badkamerdeur voldoende open kon maar ook niet helemaal.
Personeel was top, prima kamer, goeie airco!
Het ziet eruit als een boutique hotel op de fotos, maar het is gewoon een gerenoveerd oud hotel, kamers zijn erg klein en niet zo classy als verwacht.
La posizione è strategica per visitare il centro, anche se a poca distanza dalla tangenziale che comunque non disturba il soggiorno. Colazione buona ed esperienza di soggiorno senz'altro positiva
La stanza non ha tutti i confort di un 4 stelle ma conuque l rapporto qualità/prezzo è ottimo.
La camera era troppo piccola, non ideale per un letto matrimoniale, poi eravamo sulla strada ed era rumorosa dalle 5 del mattino fino alle 24.
Staff were great. Close to town but still 10-15 minute walk to the centre. Rooms were ok, bathroom decent size. Decent sheets and towels.
Hotel was a bit soulless, not much character, bland really. The breakfast was expensive and not particularly exciting. Rooms were sort of clean but not great, for example dust and hair obviously just swept and got stuck into corners, and mildew around the bath/shower. Room was noisy as the hotel is located right on a main large noisy road. View of the river out of the window, but this road was between the river and the hotel so ruined it somewhat!
Sa proximité avec le centre historique ou historique.
Chambre donnant sur la route.
Prima kamer, uitstekende ligging, parkeren kan direct naast de locatie
Prima Hotel, geluid, het ligt langs de weg viel ons erg mee
Le personnel est agréable et aux petits soins Le restaurant est parfait, les plats et desserts excellent et un service de qualité. Le petit déjeuner est très bien. Le parking est un vrai plus
SO
Nice venue internally
Situated on a busy road, with an even busier flyover right at the side of the hotel(at room level) with constant traffic all night making sleep very difficult.
GuteLage, freundliches Personal, ordentliches Frühstücksbuffet
Schlechte Beleuchtung im Bad, Duschbadewanne sehr rutschig, für ältere Menschen gefährlich
Gutes Frühstück, sehr nettes Personal.
Recht einfaches Zimmer.
Avoir un parking privé, on a pu rester plus longtemps que prévu dans problème Bon emplacement Personnel très aimable, accueillant et à l' écoute
Le réservation indiqué un parking mais il faut payer en plus après et c' est selon disponibilité. J' aurais préféré payer a la réservation le parking et été sur d je avoir une place. Viennoiserie petit déjeuner pas très fraîche
Sehr freundliches Personal.
Das Hotel zeigt starke Abnutzungsspuren und sollte einmal renoviert werden.
Locatie, vriendelijk personeel
Continentaal Ontbijt was erg summier
La posizione è strategica per girare comodamente la città. Possibilità di utilizzare il loro parcheggio interno a pagamento. Reception aperta 24 re su 24 e colazione disponibile dalle 6:30.
Parkeergarage
Booked 2 rooms next to earch other for our family of 4. Really comfy, clean rooms. We drove and used the hotel's parking facilities, and the reception employee was so helpful: we had a roofbox which meant we couldn't fit in the car park but she allowed us to store our roof rack in one of their rooms so the car would fit.
All was great.
il parcheggio disponibile e il materasso dei letti era comodo
I cuscini piccoli e scomodi
La posizione è la colazione
Camera piccola e bagno da rivedere
Goede bedden en lekker ontbijt
Het uitzicht was wat minder
De ligging en de afgesloten parkeergarage. Het ligt vlakbij het bruisende historische centrum. Je kan goed tercht bij de vele diverse restaurants in het centrum en daar de zijstraatjes van. Voor een doorreis hotel perfect
De veels te kleine badkamer.
Fahrräder sehr sicher abgestellt, Frühstück, Lage, Personal, Preis-/Leistung, sauber
Das Zimmer war sehr klein, was wir aber natürlich schon vorher wussten.
Parkmöglichkeit in der hoteleigenen Garage gegen Gebühr war optimal, durch frühzeitige Anreise war dort parken gut möglich.
La posizione e il parcheggio
La camera molto piccola
Es war alles gut
Wir hatten zwei Zimmer der gleichen Kategorie, von denen eines sehr klein war und das Andere eine gute Größe hatte. Der Parkplatz im Parkhaus war für einen mittleren SUV sehr eng aber machbar.
Acceuil deplorable Fenetre casse. Bruit. Eau de la douche froide
Acceuil deplorable Fenetre casse. Bruit. Eau de la douche froide
Parkhaus direkt am Hotel.
De vriendelijkheid en behulpzaam.
Niets
Wir haben das Hotel wegen der guten Lage ausgewählt, es war super leicht, die Altstadt und die carthedrale zu erreichen. Wir konnten etwas eher einchecken und hatten auch einen super parkplatz im Parkhaus. Der sehr nette junge Mann von der Rezeption hat uns direkt ins Parkhaus begleitet und hat beim Einparken sehr gut geholfen, danke dafür. (Bus + Fahrräder) Preis/ Leistung: tip top Es hat uns sehr gut gefallen
Aparcamiento. Ubicación. Personal.
Goede prijs kwaliteit verhouding en dicht bij seine en centrum
Je wordt omringd door drukke wegen, maar kamers zijn goed geisoleerd dus je hebt er weinig last van
The hotel was beautiful. The room was simple but very comfortable. The location was a walk to the old town.
The parking was full which required us to park approx 7mins walk from the hotel.
Sauberkeit,
Zimmer dunkel, unfreundlich, Klodeckel lose, Frühstück so la,la
L'emplacement de l'hôtel près du centre. Le parking, même si exigu. Le petit-déjeuner buffet très bien. La propreté de la chambre.
Parking exigu et difficile d'accès pour le prix. Beaucoup de bruits de circulation (4ème étage). Pas d'endroit dans la salle de bain où déposer ses effets (trousses, lunettes, ...) si ce n'est derrière le seul endroit où poser la serviette mains. Manque de patères pour les draps de bain. Un petit frigo dans la chambre serait bien.
The hotel, facilities, food, location were all very good, overall the property is comfortable and well appointed. Where this place excels however, is in its staff, they are all super nice and professional. Particular thanks to the group of staff who came to help jump start my car AFTER I had checked out (girl in the white Skoda, special shout out)
Comodo parcheggio adiacente l'hotel. Posizione dell'hotel abbastanza centrale (si impiega circa 10 minuti a piedi per arrivare in centro). Ottima colazione continentale. Disponibilità del personale della reception.
camera assolutamente piccola per quattro adulti. con addirittura due letti a castello
Lage war in Ordnung.
Das Frühstück war überhaupt nicht gut.
Camera piccola ma pulita. Parcheggio a 12€ a notte molto comodo. Vicino al centro (15 minuti a piedi)
Tutto sommato il prezzo è adeguato.
Abbiamo soggiornato in quattro nella camera 325 (una quadrupla), ma gli spazi sono decisamente troppo ridotti per questa capienza, rendendo quasi impossibile sistemare e organizzare i bagagli. Sebbene la stanza fosse pulita, i servizi igienici presentavano diverse criticità: i filtri della ventola di aspirazione erano completamente ostruiti dalla polvere e la tavoletta del water, non essendo del modello adatto alla tazza, risultava molto scomoda. Inoltre, l'accesso al Wi-Fi richiede una registrazione obbligatoria con dati personali. Nel complesso, la cura della struttura non è all'altezza di un hotel a 4 stelle, come dimostrano la vasca da bagno scheggiata, le piastrelle scollate e il cartongesso aperto nel corridoio.
Hôtel bien situé et propre. Personnel accueillant. Le parking privé est un énorme avantage. Le petit déjeuner était délicieux et très complet. La possibilité d'avoir un restaurant est un atout certain.
Rien.
Gute Lage,Stadtnah,frühes Frühstück, Parken in der Tiefgarage möglich . Restaurant im Hotel
Posizione comoda e vicina al centro
Struttura sporca, camere piccole
À proximité du centre historique, personnel sympathique et bon petit déjeuner.
Les chambres sont minuscules (lit de 1,40m) et manquent d’équipements (lumières, poubelle, étagères dans la SDB).
La stanza è piccola, ma si sapeva. Abbastanza comodo per la stazione e per quella degli autobus se si usano solo i mezzi pubblici. Bene l'aria condizionata, altrimenti il caldo sarebbe stato intenso (e anche il rumore). Cuscini e materasso abbastanza comodi.
La pulizia potrebbe essere migliore (per esempio la grata del condizionatore non era molto accettabile, i pavimenti della camera non perfettamente puliti, il bagno), ma nel complesso sufficiente. Qualche mensola in bagno non sarebbe inutile. Un attaccapanni per gli abiti alla parete non guasterebbe. Non ho usato la colazione quindi non saprei dirne la qualità o ricchezza. La zona non è tra le migliori dal punto di vista estetico e anche l'accesso alla struttura (nel lato non principale, vicino al parcheggio) lascia un po' a desiderare, ma nulla di drammatico. L'hotel dà sulla strada e quindi con le finestre aperte (ma anche chiuse un po') i rumori del traffico si sentono.
Colazione
Parcheggi solo a pagamento
nice hotel, walking distance from the cathedral; friendly staff and nice rooms.
The bathroom is very nice, but taking a shower in a bath (slippery and high sides) is less pleasant.
Super emplacement pour aller visiter le centre ville à pied, à 10 minutes de marche , à allure normale
l'éclairage dans la salle de bain , pas de patère pour suspendre les serviettes de bains: pas suffisament ! . impossible de poser meme ses lunettes dans la salle de bain. La ventilation de la salle de bain : poussive !!
Secure parking, friendly staff, good breakfast.
Small room, noise from road outside.
Situation géographique, proche du centre historique
Être réveiller un dimanche matin à 8h30, par la dame de ménage pour faire la chambre
The location was excellent for going into the town centre. The staff were very friendly and helpful
The room was small
The hotel was located near the cathedral which we wanted to see. It was a 15min walk. There was parking available for €12. It was underground & perhaps a little tight for manoeuvring so bear that in mind. You can park in a small outside area to remove luggage to save carrying up stairs from car park. The river Seine was near by for a walk. The hotel was comfortable & the staff very approachable & friendly. The food in the restaurant had a reasonable variety on offer & priced accordingly. We enjoyed what we had. The buffet breakfast was lovely, plenty of options to choose from. We would stay here again.
Nothing greatly noted
We really liked the hotel’s location, which was very convenient for exploring the area. The bed was soft and comfortable, and the bathroom was surprisingly spacious considering the relatively small size of the room. The common areas were nicely designed and pleasant. The reception staff were excellent and very welcoming, and the check-in process was smooth and efficient. The air conditioning worked well.
Unfortunately, cleanliness was a major issue and, in our opinion, unacceptable for a hotel of this standard. The bathtub and tiles in the bathroom were visibly dirty and had clearly not been cleaned properly before our arrival. The filter in the air-con was full of dust and disgusting. The cleanliness of the hotel overall was simply not acceptable. The room was also extremely small. It was barely possible to walk around with a closed suitcase, let alone open and unpack a medium-sized suitcase. We believe even a small-sized suitcase would be difficult to use comfortably in this room. The breakfast was barely average: some of the dishes were dirty, the scrambled eggs were unpleasant, the overall selection was rather poor, and there was no fresh vegetables. The staff working at breakfast were also not particularly attentive or welcoming. The parking was another disappointment. Parking was a condition of our reservation, but we were ultimately directed to a public car park in the city centre, about a five-minute brisk walk from the hotel. While this may not sound far, it takes considerably longer when carrying luggage. Overall, the combination of the very small room and, above all, the lack of cleanliness significantly affected our stay.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
10/10Multiple reviews mentioned cleanliness issues and even a rat sighting, resulting in a low rating.
Service
10/10General sentiment indicates friendly and accommodating staff across multiple reviews.
Location
10/10Location received positive remarks for convenience and proximity to attractions.
Room Quality
10/10Many reviews expressed dissatisfaction with room size and quality, indicating it did not meet expectations.
Amenities
10/10Some amenities mentioned positively, but overall lack of variety in services affected the score.
Value for Money
10/10Though some felt it was good value, significant negatives in room quality impacted this perception.
Food and Beverage
10/10Food offerings described as satisfactory but lacking in variety or quality in some instances.
Overall Experience
10/10Overall reviews indicate a disappointing experience but with some redeeming qualities.
Enjoy a buffet breakfast and dine at the on-site restaurant serving regional cuisine for lunch and dinner.
Situated 500 metres from Gare de Rouen-Orléans, with easy access to Rouen Cathedral and Kindarena Stadium.
En suite rooms feature air conditioning, free Wi-Fi, and a TV for a relaxed stay, with tea and coffee facilities available.