Le Meridien Makkah vs Similar Hotels

Rooms were noted as comfortable, though some guests mentioned that they were small.

Several guests report old, worn rooms, aging furniture, an old TV and general need for renovation; a few mention adequate rooms, but overall room quality is below expected standard.

Rooms are old, uncomfortable beds, and unpleasant odors reported.

Rooms are often described as small with limited space, leading to dissatisfaction.

Some reviews mentioned cleanliness positively but there was also mention of issues like old furniture and a cockroach.

Multiple reviews report dirty linens, worn bedding, stained carpets and poor room cleanliness; some guests did report clean rooms, but overall cleanliness is a notable weakness.

The room had an unpleasant smell, and the bedding was not clean, which is unacceptable for a hotel.

Several reviews indicate cleanliness issues, such as dirty toilets and carpets.

Multiple reviews highlighted the hotel's excellent location near the Haram.

Repeatedly highlighted as excellent — extremely close to the Haram, very convenient for prayer, markets and restaurants; location is a clear strong point.

Location close to Haram but difficult to access due to a steep hill.

Numerous positive mentions about being close to the Haram and convenient local facilities.

Staff were consistently noted as friendly and helpful, contributing to a positive experience.

Many guests praise reception and housekeeping staff and describe helpful interactions; however there are a number of serious complaints about front office/security behavior and a few incidents (lost item, rude handling) — overall service is strong but inconsistent.

Staff are totally useless; nobody really helps, but the housekeeping team was exceptional.

Many mentions of friendly and helpful staff despite some unprofessional behavior.

Breakfast received positive mentions but also room for improvement in variety.

Breakfast is repeatedly mentioned positively (described as tasty and satisfying) and some staff (chefs) are praised; isolated incidents (burnt mix grill) noted but overall F&B impressions are strong.

Breakfast was acceptable, but overall dining experience is lacking.

No breakfast included and limited food options mentioned in reviews.

Amenities were satisfactory but some guests reported a lack of basic items like WiFi.

Mixed reports: breakfast services and some facilities receive praise, but Wi‑Fi is reported as very poor, toiletries/towels described as low quality and some floors/carpet are dirty — amenities are inconsistent.

Adequate amenities but some fittings are old and require upgrading.

Basic amenities are provided, but some guests noted they were insufficient.

Overall perceived as good value, but some felt that breakfast could be better offered outside the hotel.

Multiple guests state the price is appropriate for the location and services; despite issues with cleanliness and room condition, the prime location and included offerings make the hotel good value for many visitors.

Poor value based on the condition and service of the hotel.

Some guests believe the price is high for the quality provided.