Estatua Lola Flores
Estatua Lola Flores, Avenida de Lola Flores, 29660 Marbella, Spain- Memorial
Compare nearby stays with similar location, guest experience, amenities, and class.
Tropical Oasis in Puerto Banús
Luxurious Accommodations: Experience comfort and style in our air-conditioned rooms with satellite TV, minibar, and private bathroom.
Culinary Delights: Indulge in traditional Andalusian cuisine at our 2 restaurants or sip on cocktails at the poolside bar and beach club bar.
Convenience at Your Fingertips: Let our 24-hour reception assist you in booking tours and activities, or rent a car/bicycle to explore the area easily.
Immerse yourself in luxury at BlueBay Banús and make unforgettable memories.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults
Beds
2 Twin bed (90-130 cm wide)
Room details
35 sqm
With View
In-room amenities
Sleeps
Up to 3 guests
3 adults
Beds
3 Twin bed (90-130 cm wide)
Room details
55 sqm
With View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
25 sqm
With View
In-room amenities
Sleeps
Up to 5 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
60 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 1 children
Beds
4 Twin bed (90-130 cm wide)
Room details
55 sqm
With View
In-room amenities
Sleeps
Up to 4 guests
4 adults
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
60 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
3 Twin bed (90-130 cm wide)
Room details
55 sqm
With View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
4 Twin bed (90-130 cm wide)
Room details
55 sqm
With View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
3 Twin bed (90-130 cm wide)
Room details
35 sqm
With View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
60 sqm
Garden View
In-room amenities
Sleeps
Up to 5 guests
4 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
60 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Wir hatten 4 Nächte mit Frühstück gebucht - das Essen war unglaublich lecker und vielfältig. Für 25 Euro pro Person konnte man das Abendessen ebenfalls Buffet zubuchen, wovon wir gerne Gebrauch nahmen, da auch dieses unglaublich vielfältig und sehr lecker war.
Ich hatte in der Nacht Ameisen auf meinem Kissen, in meinen Haaren und auf meinem Körper. War voll eklig - bin dadurch um 5 Uhr morgens schon in die Badewanne gelegen - als ich dies an der Rezeption beanstandet hatte, war es dem Rezeptionisten relativ egal. Er hat nur gemeint er würde dem Housekeeping Bescheid geben, was er jedoch nicht gemacht hatte. Hatte die Dame selber abgefangen, als sie fertig war - sie wusste nichts davon, was ich als enttäuschend empfand. Ja es kann in südlichen Länder dazu kommen, aber dann erwarte ich mir dass das Zimmer gründlich gereinigt und das Bett neu bezogen wird. Dem kamen sie nicht nach. Auch waren fremde Haare im Bad am Boden als wir das Zimmer bezogen haben. War also nicht so reinlich. Was mich ebenfalls störte als eine Gruppe Araber am Ruhepool wohlwissentlich einen Lärm veranstaltet hatten und die Gäste gestört haben. Niemand hat hier vom Personal eingegriffen.
Comodidades. Buffet pequeno almoço e jantar excelentes. Ótima localização!
Tudo espetacular
Tylko hotel z zewnątrz był piękny, pokoje przestarzałe . Śmierdziało stęchlizną , słuchawka od prysznica zepsuta
Łóżko , wygodne
El personal del hotel es increíble, además de tener unas instalaciones increíbles.
Las habitaciones están un poco dejadas, sin ningún tipo de mantenimiento continuo, la nevera huele mal, y en general las habitaciones, por lo menos las que nos tocó a nosotros deja mucho que desear
Le cadre et la végétation magnifique La piscine agréable et la chambre spacieuse Arrêt de bus devant l hôtel
Easily walkable to Puerto Banus, and reasonable taxi fare to Marbella. Lovely pool areas and grounds, excellent large rooms and balconies , brilliant staff, exceptionally maintained and great service
One small thing - Maybe just our room, but shower curtain really didn’t work and subsequently kept flooding floors- shower screen would have been better A larger issue - superb buffet breakfast and variety of choice - but hot food options were consistently without exception room temperature cold - and we were first attendees each morning. Require better means to maintain heat, or even just a microwave for fussier people like me
Pool staff very helpful with older members in our group, rooms very clean, breakfast very good
Boa localização bom café da manhã e piscina ótima.
Camareiras e funcionários fazem muito barulho, para os hóspedes acordarem cedo. Muito falta de educação.
Emplacement Le personel
Chambre pas très propre. Choix des desserts très décevant Piscine sale à l'intérieur
Las piletas , la comida , el desayuno
Todo estuvo bien
La amplitud de las habitaciones
El personal de animación excelente.
La habitación tenía muchas hormigas. El agua de la ducha se escurría hacia el suelo por la cortina de baño y había que limpiar el suelo del aseo cada vez que te duchabas. El personal del comedor bien salvo algunas personas que no estaban a la altura y eran un poco desagrables.
Absolutely nothing
It was probably a holiday from hell the air conditioning didn't work the toilet was broken the rooms were very poor with money we spent the fridge wasn't working either i think we should be refunded some of our money it ruined our holiday
Le cadre extérieur
Le matelas
Staff
Værelserne var slidte
Le cadre est agréable, dépaysant La restauration est bonne et variée. L'emplacement de l'hôtel très bien pour découvrir les environs
L'intérieur de la chambre pas assez waouhh par rapport à l'extérieur de l'hôtel
Ude arealerne var flotte med blomster og palmer. Morgenmad var god.
Værelset var lille og slidt. Airconditionen var meget dårlig. Der var huller i håndklæder og sengetøj. Sengen var utrolig dårlig. Hovedpude meget dårlig. Meget skuffende oplevelse.
bagniu
Jeg var positivt overrasket over at det var muligt at tage et bad på stdet efter tjek ud. Hvilket jeg ikke har oplevet før.
Mangler generelt vedligeholdelse og opdatering af alt, da det ikke er næsten ikke sket i de 50 år resortet har eksisteret. Den generelle opfattelse fra os alle 3 er at stedet skulle have været renoveret og fornyet for adskillige år siden.
God morgenmad Belligheden var ikke god - svært at komme til
The hotel provides a very good breakfast. The staff at reception could give a little more information on check-in. IE cost of safe, the fact there is another large pool as well as the quiet one which is not immediately obvious.
There doesn't seem to be much life at night as the bar was closed for the whole time I was there although there is a pool bar at the larger pool. The electrics in my room were hit and miss with one plug working sporadically. I reported this the day before I left so not sure if this was fixed. As a lone female traveller I had to heave my case up a lot of steps and I was not offered a porter to take my cases.
The pool area is great
The location is terrible. There are so many other better places
Miljøet udendørs var virkelig lækkert. Lækker morgenmads buffet
Gammelt værelse som lugtede fugtigt og klamt. Følte os nødsaget til at stoppe aircon hvilket gjorde at vi opdagede vand i luftet. Løs forbindelse i pære/ventilation som gjorde at den blinkede hvis slukket
Lots of facilities for everyone. Room was large and clean. Good location just a small walk along beach into Puerto Banus, ideal location.
Pool not opening till 11. Lots & lots of children on a school football trip. Very noisy banging early hours of morning, mostly taking up whole pool areas. Complained to staff to see if we could be moved and they said they cannot kick them out on streets.
Super god service og super lækkert mad. Specielt udvalget til morgenbordet.👍
De er ikke så gode til at lave kaffe 😛 det var ikke særligt godt
Overall the hotel was good located for my needs. Breakfast was varied enough and the staff was great at all times.
Some loud guests on some late nights. While is not something under hotel’s control it became quite an issue as I’ve been here for work and had affected my rest
Pessoas incriveis , muito bom
De terminar a estadia
Struttura rillassante e stupenda all'esterno con due piscine. Servizio ristorante per colazione e cena perfetto e buono. Pulizia locali ottima.
Forse le camere dovrebbero essere rinnovate un pochino. Meglio la Doccia che la vasca da bagno.
Nice clean with a traditional feel
Dungeon with no light and no air con We were given the worst room in the whole of the hotel it had little to no light it was in an enclosed space at the very back of the hotel it looked like a dungeon and the window had 3 separate doors and then bars, the shower you had to hold by yourself to wash and the beds were never changed it was a horrible experience the staff member women on the desk was not helpful or try to resolve the situation
Os espaço muito agradável
O atendimento péssimo, com pouco modos de etiqueta,
Reception staff really nice
Nothing rooms are nice and ideal for all types of holiday
La piscina y las zonas verdes
La habitación y la atención al llegar
Много ми хареса чистота в стаята и хотела,закуската,макар че само мъжа ми закусваше беше топ! Много зеленина,цветя,много силно ни впечатлиха!!! Паркиране- безпроблемно!
За мое съжаление стаята беше в близост до основна пътна артерия и дори в 1 сутринта много силно се чуваха коли,линейки,и други превозни средства! Все пак сме на почивка! Има стаи които са по навътре и там е по- добре!
EL ENTORNO
HORARIO DE LA PISCINA ABRE TARDE Y CIERRA PRONTO
El personal es atento, muy agradable. Las personas de limpieza, recepción y camareros son muy agradables. Deberían subirles el sueldo . Lo que sube o baja un hotel , restaurante es su personal.
La piscina es pequeña, y es profunda 1'90. Salvo que sepas nadar , no puedes disfrutarla. El desayuno, podían haber subido un poco más el nivel, con bollería un poco más selecta. El café , tampoco es de calidad.
Все жутко старое Завтраки не вкусные , маленький выбор Бассейн открывается 11.00, старые и грязные шизлонги
Muy buen servicio de limpieza
El alojamiento era malo , había muchas hormigas y el teléfono para llamar a recepción no funcionaba , el bufet era pésimo. El colchón de la cama se caía a cachos
Uitgebreid ontbijtbuffet, vriendelijk en behulpzaam personeel
Marbella is een uitgaansgebied, veel hotelgasten gaan op stap en komen luidruchtig terug, waardoor nachtrust meerdere malen verstoord werden. Kwaliteit vd ligbedden bij het zwembad hield ook te wensen over
L'hôtel en lui même mais chambre un peu trop vieux
Les repas petit déj pas de place transat piscine et la chambre moyen au niveau équipement
L'emplacement,les piscines et l'ambiance générale de l'hôtel
Tout le personnel était correct,,sauf le garçon qui se charge des serviettes de piscine, j'ai ressenti un comportement limite raciste à mon égard en refusant de me servir et m'a obligé à faire tout le trajet à la réception. Alors quil a servi d'autres !!
Eine sehr schöne Anlange mit zwei Pools.
Leider war das Hotelzimmer nicht besonders sauber, auf der Bettwäsche waren Flecken.
Avrebbe delle potenzialità, ma dovrebbe essere completamente profondamente ristrutturato. È fermo agli anni 70, struttura vecchia mal tenuta e per nulla comoda
Lo staff, tranne un ragazzo della reception, molto maleducato e poco disponibile, atteggiamento a dir poco infastidito nel momento in cui si chiede qualcosa. Ho chiesto un letto matrimoniale al posto di due letti separati mi hanno risposto che era la stessa cosa. Fossi nel direttore gli inviterei a fare altro lavoro! La struttura è vecchia e fatiscente, bagno vergognoso, pressione dell’acqua calda ridotta ad un rigagnolo, praticamente impossibile fare una doccia. In bagno c’è una tenda per farsi la doccia nella vasca, in un safari in Africa si avrebbe più comodità. Infissi, finestre ed arredi fatiscenti.
The gardens
The rooms have not been renovated in 30 years at minimum. Not joking.
la piscine, le buffet, la beauté de l'hôtel
Le parking
The hotel itself was nice,great rooms,and very clean.
I've stayed over 2 weeks on work trip. Having to eat the same breakfast every day was getting to me by the end of it.They could do better variations. Dinner however, I would skip, tried it twice wasn't nice at all!
l'emplacement est super a deux pas de la plage , l'hôtel est entouré d'un très grand jardin et de deux grandes piscines séparées , les chambres avec balcons sont très spacieuses mais vétustes .
Os jardins,a piscina pequena,a comida,e a simpatia dos empregados. Eram todos excelentes. E o bar na recepção,é uma pena não abrir,faz falta,para se relaxar à noite.
A falta de banquetas para as malas. Tiveram k ficar no chão,a atrapalhar tudo. Todo o hotel está muito delabreé. Precisa de um UP.
El lavano
Struttura molto spaziosa e vicina alla spiaggia, top i servizi piscina e buffet, camera vecchio stile ma con tutti i servizi necessari
La pulizia da rivedere
Las piscinas con diferentes ambientes, y el Bar con comidas muy bien preparadas. Añadir que los camareros y camareras, servicio de limpieza muy profesionales y agradables.
Nos tocó en la última zona, números 700-800 y no sé si en el resto era igual pero en esta zona debo decir que Algunas instalaciones estaban muy obsoletas, como los baños de las habitaciones teniendo bañera y armario muy antiguo, así como puertas y ventanas. Los Jardines de la zona 800 descuidados, cosa que no entiendo ya que el en el resto de las zonas estaba muy bonitos y cuidados. Aunque la limpieza de todo el hotel era excelente tanto habitaciones como patios exteriores.
La atención del personal, excelente
Los socorrista se las piscinas, todo el día hablando por teléfono o enviando notas de audio. Sin prestar atención a la gente que se tiraban de cabeza a la piscina estando prohibido.
Bu tesis rezervasyonu iptal etti paramı iade etmedi booking ile birlikte insanları mağdur edip asla cevap bile vermiyor sıfır
Bu tesis rezervasyonu iptal etti paramı iade etmedi booking ile birlikte insanları mağdur edip asla cevap bile vermiyor sıfır
Piękny ogród, czystość , pyszne śniadania i kolacje
Brak
O Hotel tem todas as comodidades, fomos com pequeno almoço e jantar e vale imenso a pena comida otima funcionários otimos. A piscina mais pequena é otima para descansar.
Julgo que deveria haver um melhor controle das entradas no hotel, ficamos com a sensação que entravam pessoas externas. Eu não senti qualquer tipo de assedio, estava acompanhada mas não seria hotel para onde iria só.
la ubicación
suciedad, habitaciones muy viejas, desayuno lamentable, el café , los embutidos, la fruta , hormigas entre las tazas, césped de la piscina abandonado, lleno de barro, sucias las hamacas,barro en el césped
Very clean, polite and welcoming staff, good food, great atmosphere
Entertainment was slightly disappointing
Gostei do atendimento , apesar deuma situção que aconteceu , foi resolvido pelo hotel , a dedicação e a simpatia
gostei de tudo
Grounds nicely maintained , breakfast very good. Traditional style
Distance to places lonely walk to sea front Old needed updating. We were in a room to the front of the property and the noise from the road was really terrible. V hard to sleep
Lage sehr gut
Im Zimmer hat es nach Schimmel gerochen sobald man die Klimaanlage angestellt hat. Sonst war es wir erwartet
La struttura è molto grande con due piscine davvero belle e servizio bar tutto il giorno, la colazione e la cena davvero oltre le aspettative con cucina diversa ogni sera. Consiglio. Vicinanza al centro di Porto Banus raggiungibile a piedi con circa mezzoretta di camminata. Abbiamo usufruito anche del servizio a pagamento del noleggio bici, molto comodo per girare la città.
La camera è vero che non è ristrutturata ma è dotato di ogni confort, unica pecca è che non c’è il bidet. La struttura non ha accesso diretto in spiaggia ma è raggiungibile a 10 minuti a piedi.
de locatie was prima
Op de fotos was het prachtig , in het echt viel het heel erg tegen... oud en vervallen... zeker voor die prijs viel het erg tegen.. jammer..
Lo unico que nos gustó fueron las piscinas y el desayuno
Muy decepcionante para ser un hotel de 4 estrellas. La habitación estaba muy anticuada, con numerosas hormigas, arañas y pequeñas salamandras. El aire acondicionado no enfriaba correctamente y el parking no tenía disponibilidad. Al comunicarlo en recepción, la respuesta fue que “estábamos en la naturaleza”, sin ofrecer una solución adecuada. Por 257€ la noche esperábamos un minimo de atención correcta, higiene y control de plagas. El acceso a las habitaciones es por escaleras. No hay portaequipajes. En mi opinión este hotel merece como mucho una estrella.
L’emplacement proche de la plage et de puerto banus
Les installations sont vétustes et non entretenues : la cascade de la piscine est HS et la mauvaise herbe pousse dedans, les salles de bains sont très vieilles avec des rideaux de douche cassés et des lumières à néons, les chambres étaient envahis de fourmis et les prises électriques ne tenaient pas au mur
الموقع فقط
النظافه سيئه جداً ،، دخلت دوره المياه بعد تنظيف الغرفه واشاهد جهاز الويفي في المرحاض موجود وعندما قابلت المديره واخبرتها تقول هذا مكان عادي لغسيل الوجه والجسم ! وهو مكان لقضاء الحاجه ، ولم يتم الاعتذار ولا التعويض !!
Está en buena zona cerca de todo.
Creo que lo que más molesta en este tipo de sitios es la relación calidad precio. El hotel necesita reforma y las habitaciones están cascadas. El aire acondicionado suena muchísimo y no puedo decir que estaba sucio pero tampoco son brillantes en limpieza. Entiendo que esté cerca del puerto y que ese sea el motivo de pagar el precio que pagas pero mínimo que la habitación esté a la altura…
Le calme, la nourriture, le personnel, la chambre
Décentré par rapport au centre ville. chambre, Meuble,un peu vieillot ainsi que les SANITAIRE
Todo genial menos el desayuno
El desayuno, no tenia colacao, todo muy artificial y poco natural
Es mi segunda vez alojandome en este hotel en diferentes temporadas y encantada por el trato y comodidad.
Las instalaciones son muy antiguas por lo cual el sonido del aire acondicionado es muy fuerte y no sale aire fuerte.
I really enjoyed my stay. Whenever I requested that my room be cleaned, my request was always taken care of promptly. The breakfasts were very good, and I especially appreciated that the menu changed from time to time, as I think this is very important for guests staying for several days. The hotel grounds are incredibly green and beautiful. It feels almost as if you are in Bali, which creates a very relaxing and peaceful atmosphere.
The only thing I was unlucky with was having noisy neighbors. I think it would be a good idea to have a clear hotel policy and inform guests about quiet hours, especially after 11 p.m. or midnight. Guests should be reminded to close and open their doors quietly and avoid speaking loudly in the corridors when leaving their rooms. If there are any issues or disagreements, they should be discussed inside the room rather than loudly in the hallway, as the noise can disturb other guests. I believe this would make the stay much more comfortable and relaxing for everyone.
Bonito Hotel en excelente ubicación. Habitación grande , luminosa y siempre limpia Menu desayuno/cena variado , abundante así que es muy agradable. Personal amable y serviacial Todo muy bien 😘🤗
Nada
الموقع جيد جدا قريب من البرتو بانوس مسابح متعدد للكبار والصغار
لا يوجد عمال يحملون الحقائب للغرف في الدخول والخروج يوجد حشرات في الغرفة عدم توفير المياه والشاهي القهوة بصفة يوميه توفيرها فقط اول يوم الدخول عدم توفر سلبر في الغرفة التكيف ضعيف جدا
The surface and the exterior architecture The location Reception Staff very friendly
The pool starts at 11am The old bedroom, it’s not renovated Bad smell in the bathroom AC not working Ants on beds and in the room Old bedroom door, can see the light from the several wholes Breakfast is decent (not international)
Location
Run down
Das Personal war sehr freundlich und hilfsbereit. Frühstück war gut. Das Hotel hat eine gute Lage. Die Zimmer haben jetzt nicht geblitzt vor Sauberkeit, es war ok.. leider hatte wir am ersten Abend eine riesige Kakerlake im Zimmer , die flog plötzlich von der Decke und viel auf das Kissen meiner Tochter, wir haben Sie eingefangen und raus gebracht, danach haben wir auch keine mehr gesehen. Ich hatte so den Eindruck das dieses Hotel nicht so auf Kinder ausgerichtet ist, alle waren super nett keine Frage, aber Kinder haben da nicht so den Spaß würde ich jetzt mal sagen. Im Großen und ganzen war der Aufenthalt ok.
Boa decoração, excelentes refeições (tanto pequeno almoço como jantar), instalações muito agradáveis, boa localização.
A única coisa que me impede de atribuir a classificação Excepcional é o facto de o ar condicionado ser fraco e não ser regulável.
المسابح جيده
الغرف فيها رطوبة والتكيف ضعيف والعفش قديم
very big and clean
The pool was ok, the breakfast was godd
The actual price was not worth it for the looks of the hotel, the rooms was very old . It looks like a 3 star instead of 4. No iron in the room
The entertainment was amazing such a variety of different activities and events with there always being something to do though out the day. Everyone is very friendly and welcoming
Food really good, nice selection. Animation team amazing, played some really good water polo and volleyball. And some easy games u didn’t even need to get off ur deck chair play for a chance to win a free drink 🍺😋. Definitely would go again.
My mum’s phone had been stolen and the hotel didn’t help at all. Their only response was “it’s not here” – I’d already realised that much myself. They wouldn’t contact me on my mum’s behalf, nor would they contact our tour guide. The staff are very unfriendly. Definitely not an experience I’d want to repeat.
L’espace piscine toppppp
Le service à l’accueil Le service des chambres On m’a voler ma montre Apple dans la chambre et ma tablette iPad et je l’ai signaler a l’accueil
Big friendly good location
Desayuno bueno y variado, no hay que pelearse por las hamacas, piscina tranquila, , no se permite jugar con pelotas ni actividades molestas en ella, algo que se agradece
Hotel muy antiguo, tube que subir a un segundo piso sin ascensor las maletas, el teléfono no funcionaba y tube que bajar a recepción para comunicar que la almohada sucia e incomoda, , cena bufet justita, , en general caro para las expectativas
Pool
Old bedrooms
Café da manhã
Do quarto. Era muito velho , não tinha luzes, só tinha duas abajures super antigas e sem iluminação e o quarto tinha mal cheiro, cheirava mofo e xixi. Tudo muito antigo e velhos, colchão, cama, móveis etc. tinha formigas no quarto o tempo todo. Tinha que viver com medo delas estragarem minhas roupas e acessórios .
Hotel venido a menos, se quedó pegado en los años 70, desde ahí que no renuevan nada.
La habitación, nada funcionaba. Ni siquiera la t.v
Very nice resort. The animation is very very good. My child was very happy. A great thanks to Alyssa, Andres, Lidia and Emila. 10 days with sport and funny games. I recommend this resort.
La piscina y el personal súper agradable
Habitaciones, muy viejas el colchón súper incómodo, aire acondicionado, hacia ruido y el buffet súper repetitivo y muy pobre
Omg i don’t have words to explain how satisfied i am With this hotel The hotel it’s beautiful, Green everywhere I am so happy with everything I took amazing pics.
N/A
Location, very close to Puerto banus but not PB prices
Getting a bit dated now, could do with a bit of money spent on it to bring it up to date
Was all easy and within reach, beautifully clean at all times. I’ve a bad knee so was perfect, pools were clean, plenty of beds… possibly need more sun parousels but that was the only thing. Food was excellent and really was a fabulous stay - thank you so much.
Nothing
Las zonas verdes piscinas y habitaciones amplias
Necesita una actualización de las instalaciones , cortinas opacas en habitaciones porque se ve desde la calle cuando hay oscuridad fuera
Climatisation en panne
Chambre très petite, climatisation en panne
Hotel był koszmarny.
Wszystko.
Nothing
Dirty, smells like wet towels, not isolated and close to the highway so could not sleep of the noise. No airco control and super loud
Todo las instalaciones. El personal del comedor muy atentos y pendientes mucho respeto y educación
En el baño sería mejor una mampara , para que no se salga el agua
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.2/10Mixed reports: some guests praised prompt housekeeping and generally clean, bright rooms; several reviews report insects (cockroach, ants), bathroom bad smell and humidity, so cleanliness is inconsistent across rooms.
Service
8.8/10Generally positive: staff repeatedly described as friendly, helpful and responsive (prompt room cleaning, welcoming reception, active entertainment team).
Location
8.9/10Frequently praised: very good/excellent location, close to Puerto Banus and convenient for guests.
Room Quality
5.8/10Several negative comments: rooms described as old, not renovated, run-down, with weak AC, lack of slippers/iron and visible wear (holes in doors); some positive notes about room size and brightness but overall room quality is below expectation.
Amenities
8.3/10Positive: multiple pools for adults and children, attractive green grounds, varied entertainment and activities; minor criticism about pool opening hours (starts at 11am).
Value for Money
6.5/10Several guests felt the price was too high for the quality (expected higher standard for a 4-star), stating rooms looked like 3-star and price/quality imbalance.
Food and Beverage
8/10Generally good: breakfasts described as very good, varied and abundant; meals praised in several reviews though one noted breakfast as decent but not international.
Overall Experience
8.3/10Overall mixed-positive: guests enjoyed location, grounds, amenities and service, but recurring issues with room condition, AC and occasional pests lowered the overall impression.