Hampton Inn & Suites Newark-Harrison-Riverwalk vs Similar Hotels

Mixed feelings noted; some guests appreciated the spacious rooms.

Some room quality issues mentioned, including smell and outdated furnishings.

Rooms were spacious and comfortable, but some experienced temperature control issues.

Room quality generally positive: comfortable beds, some rooms described as clean, in-room amenities like large TVs and a room gym noted; some rooms had dust and minor cleanliness issues.

Some reviews mention issues with cleanliness, particularly related to bathroom maintenance.

Multiple complaints about cleanliness, including smoke smell and dated interiors.

Rooms were clean and well maintained, but some reviews noted issues with public areas.

Mixed cleanliness: several guests reported towel stains, dusty bedside tables and dirt on carpets, though some rooms were described as clean and beds comfortable.

Positive comments about the convenient location and access to transit.

Convenient location with close access to transport and amenities.

Great location close to public transportation and local attractions.

Consistently praised: excellent location directly at/near Newark Penn Station and subway entrance with easy connections to EWR/NYC; repeatedly cited as a primary positive.

Generally positive mentions of staff, but issues were noted in service responsiveness to maintenance problems.

Generally positive comments about staff friendliness; exceptions noted.

Housekeeping received high praise; however, front desk service was described as cold.

Service is mixed: multiple reports of rude or unhelpful front-desk/bell staff and understaffing at busy times, balanced by instances of helpful transit staff and generally friendly personnel in many interactions.

Breakfast options received negative remarks, including freshness and variety.

Presence of nearby food options; no breakfast mentioned.

Breakfast buffet not deemed worth the price by some guests.

Generally negative: breakfast quality criticized (some guests said it was poor and overpriced), with specific mentions of bad coffee and mediocre buffet offerings.

Breakfast and pool amenities received criticism, impacting the overall perception.

Amenities like shuttle service noted, but issues with elevators and cleanliness.

Hotel offers convenient amenities such as free airport transfers and good internet.

Amenities are mixed: helpful luggage storage and free airport shuttle (though shuttle service had notable problems), limited microwave access, elevator reliability issues; overall functional but inconsistent.

Guests seem to feel that while some aspects are lacking, the overall experience is worth the price.

Perceived as good value considering location and amenities, despite issues.

Good value for the location, though some felt breakfast costs were too high.

Value concerns: multiple guests felt the price was high for the experience (e.g., room condition, towel stains), plus complaints about high parking fees and extra charges like paid breakfast.