Casa Mayor Saltillo, Hotel Hacienda vs Similar Hotels

Room quality was generally good but had cleaning issues.

Overall, rooms were described as clean and well-decorated, with some comments on peculiar smells.

Rooms were described as comfortable but some were old and had maintenance issues.

Mixed reviews on room comfort; some issues with bathroom fixtures and amenities.

Cleaning issues reported with dirty sheets and ongoing maintenance challenges.

Some reviews mentioned cleanliness issues, noting that the room had a peculiar smell and the restroom was not properly cleaned.

Several comments indicated issues with cleanliness and maintenance, including a musty smell and insects.

Multiple reviews indicate cleanliness issues, particularly regarding the pool and general room condition.

Convenient location, pleasant atmosphere.

Multiple reviews highlighted the excellent location, especially near the commercial plaza.

Guests praised the hotel for its excellent location near shopping centers.

Convenient location, positively mentioned several times in the reviews.

Overall service was friendly, but execution on cleaning and requests was lacking.

Reviews indicated some serious concerns with the staff's attitude and lack of training.

Staff received positive feedback, noted for being helpful and responsive to guest issues.

Staff are excellent; positive comments about service quality.

Positive remarks on food quality during the brunch.

The breakfast was positively mentioned multiple times, with a good variety.

Food received praise, although some breakfast prices were perceived as high.

Disappointments expressed about breakfast options and food service.

Hotel amenities were well-received, though some were unavailable or poorly communicated.

Facilities were reported as clean with good amenities like a pool, though the pool was unavailable during a stay.

The pool was out of service, and there were mixed reviews about room amenities.

Noted issues with the elevators and inconsistent availability of amenities.

Fair value considering the quality of service and accommodation.

Feedback suggested that the hotel did not meet expectations for its price.

Good value noted, but some guests found pricing for meals and services to be high.

Perceived as average value for the price based on mentioned services and offered amenities.