Long Bay Beach Park
Long Bay Beach Park, Hanover, Jamaica- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Private Sandy Beach
Experience luxury at its finest with 3 km of private sandy beach at Sunset at the Palms Resort. Relax and unwind on the pristine shores of Negril, Jamaica, just steps away from your treehouse-style room.
Full-Service Spa
Indulge in pampering at the Sunset Resort’s Palms Spa. From massages to facial scrubs, treat yourself to a variety of body and beauty treatments in a tranquil and serene setting.
Gourmet Dining
Savor exquisite culinary delights at the resort's restaurants. Enjoy Caribbean and international cuisine at Palm Grove Restaurant, fine dining at Lotus Leaf, or beachside sandwiches at Palm Breeze Bar & Grill. Complete your dining experience with refreshing drinks at the pool swim-up Bamboo Bar.
Escape to paradise at Sunset at the Palms Resort in Negril, Jamaica. Book now for an unforgettable luxury experience.
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Not allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
67 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Double bed (131-150 cm wide)
Room details
19 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
67 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The staff were excellent
I loved how nice and intimate the property felt. The grounds were beautiful and our room was spacious.
Our room was a little noisy being close to the street.
Comfy
Nothing
We had an 11 day stay at Sunset at the Palms from the last week of September into the first week of October. We found staff to be genuinely friendly; not one member of staff failed to greet us as we passed around the resort, and all took the time to help with a smile on their face. So many examples of staff who went above and beyond. The buffet meals were generally good. Breakfast was a mix of standard buffet hot foods and cereals, cold meats, cheese and fruits with a daily Jamaican hot breakfast selection too. Lunch is al la carte on both the resort and beach bar. Food there was good, recommend the burgers, club sandwich and specials (which changed daily). The Chef’s showcase in many ways I felt was the star of the show, but not just because of the food which was always excellent. It was a fixed menu but different each time. What made it stand out for me was that the chef’s preparing each course were in the early stages of their careers and this was their opportunity to showcase their talents and meals. This shows a willingness on the resort’s part to develop and support their staff which reflects so positively on them. The resort grounds are beautiful, well kept but not in a manicured formal way. You have the sense of being in the tropics not a garden. The wildlife is varied – we enjoyed watching hummingbirds feed whilst laying in bed. The resort buildings and facilities are generally well maintained and kept very clean.
Amazing!
The perfect hotel if you are looking to relax. No crowds at the beach. For an all inclusive the food is quite good. The rooms are fantastic. Very relaxing.
Amazing property, Great food. Jungle vibes with beach vibes. Highly recommend
⭐️⭐️⭐️⭐️⭐️ Sunset at the Palms – A True Jamaican Gem! My stay at Sunset at the Palms was absolutely amazing from start to finish! The resort itself is a tropical paradise — peaceful, beautifully maintained, and full of that authentic Jamaican charm. The staff truly made the experience unforgettable. A special shout-out to Lynette in the Gift Shop, who was so kind and helpful every time I stopped by. In the dining room, Jayson, Andrice, and Claudette went above and beyond to make every meal feel special. Their warm smiles, great conversation, and outstanding service made me look forward to every dining experience. The food was delicious, the atmosphere was relaxed, and the entire team made me feel like family. You can really tell they take pride in what they do. I can’t recommend Sunset at the Palms enough — it’s the perfect place to unwind, enjoy amazing service, and soak up the beauty of Negril. I’ll definitely be coming back!
The staff is wonderful!!! The rooms are relaxing, clean, comfortable, welcoming and quiet, all with a balcony.
Everything was absolutely amazing!
Very Nice!!!
Fantastic chill experience, perfect solo trip
My wife and I really loved this place compared to the place we stayed at in Negril last time. It feels very safe, the staff do above and beyond, and the foliage and plants are just gorgeous. This will be our staple place in Negril from now on.
loved the staff, the grounds were amazing if your into nature!
The staff was absolutely fantastic. From the manager down to everyone else. And rice in the dining area, Erica, OMG Eric in house keeping was too kind, Easy-Pasy treated me like a king coming home from battle on the beach. I wish I could remember everyone name to give them credit. Cornelius did wonders with a steak that I didn’t know were possible. Again everyone was great. I almost hate writing this review cause I don’t want anyone to know the secrets of this beautiful place. I would rather keep it to myself, but I want the place to stay in business so I can come back year after year.
The property was beautiful!! The beach is a short walk across the street (there's a crossing guard). If you like to be surrounded by trees, plants, flowers, and nature, this is the place for you! Low-key and amazing!!
Beautiful resort. Quiet and peaceful.
We had a great stay at Sunset at the Palms Resort. We loved the pool and the beach was exceptional. There was always a variety of food to eat at the buffet. The rooms were really clean and comfortable.
My husband and I had a great time! So much to love about this place: the lovely treehouse-style accommodations nestled amongst the beautiful foliage, the illusive hummingbirds and tree frogs, the delicious buffet and The Chef's Table dining experience, 7-Mile Beach, the design motif throughout the resort, and the professional and friendly staff. Shout out to Bianca, Trudy, Philippe and the rest of the staff who made our staff unforgettable! Regards, S&R Dixon
Beach is amazing, although I still don't know why there is bunch of staff sitting and maybe two only working. Brenda from Spa is wonderful, great service there. Love the resort for the rooms and beautiful flowers and gardens.
Friendly staff and guests. Many couples at the resort were repeat travelers, which is always a good time. It has a mini community-type vibe
Liked everything about this resort. Will return again and again
Excellent Hotel, amazing staff,😍friendly , kind and highly professional the service exceeded my expectations if you ask for anything they will do it immediately it is a real piece of mind your place get reserved with towels as soon as you enter their private secure beach This is one of the best hotel i visited it was my first experience and my daughter in Jamaica.The place is very clean the food is very well presented with a moderate valuable variety and was so delicious the people in the front desk, room service, restaurant and the kitchen are genuinely nice including the best creative chef with his special shows the rooms are made like a cabana in the mid of the forest which give the place a gorgeous atmosphere and if you’re so sweet like us you might attract some ants to chill 😊 i recommend this place for family as well couples don’t forget to go in catamaran and visit the cascades, Riki’s cafe, etc it worth the price you can visit the city and the market place .. A big Thank you to everyone in this hotel who makes my vacation so special ♥️♥️
Our Air Canada flight was cancelled <24 hours before our check in at the resort. We immediately contacted Expedia and the resort to cancel our stay, hours before our expected check in time. It took the resort over 2 weeks to respond, despite several attempts at contacting them, and they denied any refund and still charged us 100% for a trip we were not able to go on. We’re extremely disappointed because we wanted to go here in the future and were really looking forward to this vacation, but that will absolutely not be happening anymore because of their abhorrent lack of customer service and empathy.
We visited this property for the 1st time in 2001 and loved it. We loved it just the same this time. It is a very romantic setting. The staff was great! However, the rooms could use a bit of an upgrade. There very little options for latw night snacks. As well as better lunch options at the beach bar. These were the only negatives.
Smoking is now a hassle on the beach. Hot tub was out of order again as it was on our last visit. Good things do come to an end. Will be our last trip to Sunset at the Palm. Our 10th visit
Every single staff member was polite, pleasant and greeting us with a smile. Pool was very very clean as well as the whole establishment.
The property was gorgeous and very peaceful. The staff however always seemed put out when you asked for something. Except the front desk, they were exceptionally kind everytime we went to them. But all the bartenders seemed bothered when you went up to order something. The beach was so pretty and the resort was about 20 minutes from plenty of fun shopping and other nice restaurants.
Great location very quiet. The beach is just across the street and not a lot of people.
The staff was absolutely amazing-special shout out to: Jason, Tammy, Annika and Lynette. Property was beautiful and lush. Both the pool and the beach were absolutely amazing. Food was always great and consistent. We’ll definitely be coming back! Overall, a great experience and would strongly recommend. Everyone’s friendly and the property is outright beautiful.
Me and my wife have been all over the world but we found this hidden paradise gem and we couldn’t have asked for anything more . The staff are exceptional people and will cater to any needs you have or advice on anything in the area . The facilities are absolutely relaxed and the pool area is very amazing . They also have great entertainment every single night . It’s not a big hotel club scene so don’t expect that but just relaxing and enjoying the amazing food and the chefs showcase was beyond our expectations . The jungle bungalows are so amazing it’s 2 stories up so you feel like your floating on your balcony . Overall is a 10/10 on everything we didn’t encounter one single thing that we didn’t like to be honest . It’s not the place it’s the people and these people are about the best and kindest on this planet . Enjoy .
⸻ “Beautiful property! It truly feels like you are surrounded by nature — quiet, romantic, and perfect for relaxing. The service and food are excellent. Breakfast could be improved since it’s always the same, but they do have a nice coffee bar and mimosas! The Chef is so dedicated to sharing the best of their culture that it feels like having your own personal chef. I can’t wait to come back! And the beach… ahhhh, simply the best. They also offer a 6-hour catamaran trip that you will absolutely love.”
The atmosphere is calm, the cottages are comfortable and private, the staff is friendly and efficient, and the beach is private and beautiful. We plan to go back at least once a year!
Absolutely loved this resort! Quiet,
Very quiet and beautiful tropical paradise. Loved the pool area and the breakfast buffet was delicious. Beach area is wonderful with tons of activity options, vendors are available but not pushy. Service was mostly great, big shout to Shirlene, Navado, Cash and Travis as particular standouts throughout our stay. Rooms are so nice and beds are super comfy. Would definitely return and suggest to our friends. If you want a smaller all-inclusive with a quieter, more romantic atmosphere, this is the spot.
Overall, I would highly recommend staying here, especially if you are looking to relax. Staff is very friendly and more than willing to help you if needed. The room was okay, comfortable enough. Daily restock for bottled water. Take it with you so they’ll restock and you’ll have extra. The beach is down a little path and across the street, takes less than 5 minutes to get there. It was clean, with chairs/cabanas available. The pool is very nice too, and it has a swim-up bar/live entertainment some nights. For breakfast and dinner, there’s a buffet and the food there is just okay. For lunch, there’s a restaurant at the resort and one on the beach, which were way better than the buffet in my opinion. You HAVE to go to the Chef’s showcase and the Lotus Leaf. Those dinners were our favorite, and the resort even made reservations for us. They have all-day coffee too. I would skip their special occasion dining opportunities, wasn’t worth the price I paid. There’s a gift shop, but I found better souvenirs at the airport since we didn’t really shop elsewhere. We spent 5 full days here and didn’t do any excursions, which we were just fine with. It was nice to just “be” for a while and that’s exactly what I got out of this trip. You’ll be spending a lot of time outdoors, so plan accordingly. It’s a peaceful time with not much to do. Make sure you bring bug spray and put it on every single day, even if you think it’s not working.
Everything about this resort was amazing, the food, the private beach, and most importantly the staff, never felt so welcome at a resort, great resort!
Quiet peaceful property. Friendly helpful staff. Beautiful beach.
Perfect location for a quiet honeymoon. The staff were very friendly and courteous. Special shoutout to Cash and Navaro for their excellent customer service behind the bar. We did have a few hiccups booking excursions and finding food options for my wife’s dietary restrictions despite communicating our needs well in advance of our stay. Would definitely consider staying here again as long as those concerns were addressed.
Sunset at the Palms in Negril, Jamaica, was an absolutely magical experience from start to finish. The moment we arrived, we were enveloped in a sense of peacefulness that made it impossible not to relax and soak in the beautiful surroundings. The serene atmosphere, combined with the stunning sunset views, created moments that felt truly unforgettable. The food was incredible! Each meal was a delightful journey of authentic Jamaican flavors, fresh ingredients, and creative dishes that left us craving more. But what really set Sunset at the Palms apart was the staff and the people we met during our stay. The team went above and beyond with genuine warmth and hospitality, making us feel right at home. Plus, we were lucky to connect with fellow travelers and locals whose kindness and stories enriched the entire experience. If you’re looking for a place that offers tranquility, delicious food, and the chance to meet amazing people, Sunset at the Palms is a true slice of paradise. Can’t wait to go back!
It was very serene. Loved the massage.
Very comfortable
The food wasn’t great but the ambience is. It’s very quiet. Very!!
Romantic lovely property. Comfortable and clean room. Friendly hard working staff. Perfect long weekend. We hope to return.
I had a great time , actually trying to get back as soon as possible . Food options were great room was fantastic ( had deluxe jr suite platinum ) but my butlers Nissano as well as Dennis were very attentive and accommodating they were the cherry on top of something was already great !
I was there approx. 20yrs ago, the quiet peacefull vibe remains. Staff are very friendly and accomdating. Beach is well kept and seems to be preferred to by nearby resort guests. The lush tropical backdrop needs more manicuring in my humble opinion. I would certainly return. Thank you Sunset team for a wonderfull stay!
Amazing rooms, great service, great location. Quality food.
The front hotel staff was absolutely phenomenal, especially compared to nearby hotels that we have stayed at in the past. The rooms are interesting, as most resorts focus now on quantity over quality, and this resort was built long ago with size and comfort in-mind. The only lacking areas for improvement are the lunch dining options (and flavors), with speed being a major issue. The resort would also benefit by removing the live piano, live band, and replace them with modern music and a DJ. The constant Jamaican music (and dancehall-reggae) blasted by the pool area bartenders was painful after a full week. We had to leave the resort just to go dancing.
Very cool place to stay. Staff excellent and the beach was great!
Staff awesome and friendly. Food choices limited. Housing a little dated.
We loved it! The place is perfect to relax, and enjoy Jamaica in a peaceful environment. The beach is super clean and very clear, we got to see tons of starfish. Also next to the are of the beach, there’s tons of stores were you can shop for souvenirs. The area on the beach includes its own restaurant and bar. The food was delicious, specially the restaurants. I recommend this hotel a lot.
It’s was like magic, I was truly transformed by the beach!!!!
This ismy faorite place to stay in the Caribbean now. The property is breathtaking, the staff is STELLAR, the beach it stunning, the food is good and the drinks flow freely. I literally cried when we left. This was the most relaxing, beautiful vacation ever. And oh so romantic!
Very friendly staff, clean, quiet, and safe place. The food is good, as is the coffee. I recommend it 100%.
The only thing better than the property was the staff. Everyone was amazing and so attentive!
It was a quaint and peaceful resort but unfortunately my bathing suit and money from my spouse wallet was stolen out our room. That left a bad impression overall for us.
Loved our stay here! Visited in July and was not very busy. Nice relaxing place. I wish there was more food option. Our couple massage was nice too. Private drivers available we never had an issue finding someone to take us around. All good people highly recommend and cant wait to come back.
Una settimana di pieno relax, siamo stati benissimo. Abbiamo apprezzato tutti i confort del resort, che però mantiene un profumo di autenticità Giamaicana. Abbiamo apprezzato tutto, dal cibo, alla piscina, ai cocktails, alla spiaggia. Non so quando ma spero vivamente di riuscire a tornare.
Property was excellent, we enjoyed the all-inclusive option we chose, lots of menu options and choices. Amenities were top notch. Resort was not loud and quiet for romantic couples.
This property is gorgeous! It’s like living in a prehistoric jungle paradise. The staff are some of the friendliest I have ever encountered. Everyone was kind and laid back and the service is excellent. Breakfast and lunch are really good. Dinner wasn’t bad. The special dinner options were good. The dinner buffet wasn’t our favorite, but we were there when the hotel was not at all crowded and I think maybe there will be more options for dishes when it is a little busier. We were never hungry, though and we will be back!
We loved it. Weve visited many carribean islands. This was our first visit to Jamaica and SATP. I was apprehensive at first! Turns out- it was our favorite vacation ever. The staff were wonderful. I cant say enough about them. Genuine. Happy. Kind. Generous. I felt safe at all times. I felt taken care of. I fell in love with many of the staff there. The food was good. Ive been to places with bad food. Their food was prepared fine! I would do the chefs presentation more if i could've. It was a delight and so was he! The tree houses smell nice, they are a tad dated but I live in an area with historic houses and it reminded me a lot of those. They've been well maintained. The bed was a tad hard on my back but thats not their fault. Next time ill take an extra pillow. The cleanliness- I own a cleaning company at home- i didnt think the resort was dirty at all. I constantly saw staff cleaning. Restrooms, floors, rooms, even the beach was cleaned. You cant beat the price either. My husband and I will be back. It was our favorite vacation. To all the staff at this resort- thank you! We adore you all! We cant wait to return!
Absolutely amazing again! Ms. Donna was incredible and a special thank you to the beachside crew who pampered us daily!! Can’t wait to return next year!
Amazing place! Everyone that work at the resort have such a good energy and always prompt to help. Relaxing, free stress zone. Good food, good service, amazing beach front area. I can’t wait to go back.
It was amazing I’m all aspect . People was very happy and friendly. Beach was gorgeous and enjoyable. Food very good . I will definitely go back there soon . On my last day on of the girls that was serving the breakfast came over and said she was thinking about me and when I would go back home . This was on Tuesday and I said today . She was so so king she said she bough somenthing for you . She gave me a Key chain that she bough special for me and it make my heard happy and I cried . I’ll ho back there very soon .
De sfeer, de prachtige tuin en het lieve personeel
We enjoyed the quietness and amazing staff. Everything and everyone was top shelf. We will most definitely visit Sunset Palms again soon!
I feel like this place is very over rated and it did not meet my expectations. Upon arrival the welcome was pretty bland. The room was clean. It did give a nice tree house feel. The bed was not comfortable and the “fully stocked fridge” had two waters, two red stripes and two coca colas. After we drank those two sodas we asked the housekeeper for two more regular coca colas and there were no more. The food was mid and very underwhelming. The buffet food at night time was pretty good however we did not enjoy the food at the two specialty restaurants. The staff was not very warm and friendly at all. The beach was beautiful but the restaurant at the beach was not good.My fifth time in Jamaica and I was ready to go home. People were ranting and raving about how wonderful this resort was but that was not my experience. I would not stay here again.
Great property and the staff was fantastic. Must do the Chef's showcase. This will be the best food. Beach service is good as well. They didba great job of providing entertainment. The property is small, so you become familiar with all of the guests and staff. I highly reccommend The Palms for a quiet relaxing getaway.
We loved our stay at the Sunset at the Palms. The property is incredibly beautiful and well kept. There is ample security and you feel very safe while you are there. They arrange all transportation for you if you leave the resort, which we utilized a couple times. They had their drivers wait for us everywhere we went, and insured they knew when we were coming back as well. The food was outstanding. Since it’s a smaller resort with around 85 rooms, the staff and cooks are local and trained very well. They prepare very authentic food. It was delicious. I came back to America missing the food, I felt a lot healthier as well while I was there. Our treehut was adorable. We had an issue with the first room we were in, but they were quick to put us in a new room and gave us a bottle of champagne as well. It was the perfect location for our honeymoon. The private beach was awesome and so relaxing. We spent so much time in the water and laying on the chairs. This is one of the best vacations I’ve ever been on! I highly recommend staying here, you won’t be disappointed!
We can't say enough good things about everyone who works at this resort—the staff truly made our stay exceptional. From the warm welcome to the thoughtful service throughout, every team member went above and beyond. The location was absolutely beautiful, and the entire property was spotless and clearly well maintained. It was the perfect place to relax and recharge. We can’t wait to go back!
An Unforgettable Retreat at Serenity Resort Our stay at Serenity Resort in Jamaica was the best vacation my husband and I have ever had. We are already planning to return. Arrival and Check-In From the moment we arrived, the staff greeted us warmly, and the check-in process was smooth. Accommodation The rooms and common areas were excellently maintained and very comfortable. Grounds and Landscaping The grounds were the most beautiful we have ever seen. Walking through the property felt almost spiritual, with dense, exotic, and stunning landscaping. Service Damien in the water sports area was professional and caring, especially during a medical emergency. Lynard, the groundskeeper , gave us an amazing tour and was very knowledgeable about every plant. Odien at the bar made a special drink to accommodate my cravings and was always great. Cornelius was everywhere, always greeting us with a huge smile and being very helpful. Facilities and Amenities The resort's facilities, including the pool, spa, and gym, were top-notch. Dining Experience The food was delicious with great variety, making each meal enjoyable. Overall Experience We felt at home and were sad to leave. Serenity Resort provided an unforgettable experience, and we highly recommend it. We will definitely stay there again.
We went for our honeymoon and we paid up for a few things, but even without the place would have been exactly what we wanted. The employees work hard and are just the nicest. We will definitely return to vacation here.
I’ve been going for 11 years and I still love it however it’s time to improve with entertainment and to update the rooms which are now falling apart.
Staff was attentive and friendly! Service was a bit slow at times but the customer service made up for the wait. Pros: quiet, amazing staff, calm amazing white sand private beach, patio with the jungle backdrop was serene and peaceful. Cons: no fresh juices, beach closing at 7 wasn’t ideal as we wanted to walk it at night. Activities in the evening could be more creative and fun (karaoke night was fun but only happened once).
Very nice property, best beach in Negril. Limited food selection and issues with hot
We had an amazing time in Jamaica and loved our stay at the Palms. The laid back, quiet atmosphere among the jungle wildlife was exactly what we needed to relax. The seclusion of the resort made it feel very inviting and welcoming. The staff was absolutely amazing—friendly and tended to every need. The food was also delicious each and every meal! I definitely recommend getting reservations for the Lotus Leaf and Chefs Showcase. The short trip across the road to the beach was easy and it was nice to have a private section of the beach and water for guests only. Plus the Palms bar was right there for drinks and lunch at the beach if you so desired. We are already thinking of our next trip back!
A special taste of a more traditional Jamaica
Sunset at the Palms Resort is the ideal location if you want to relax and enjoy the island pace. This resort and the staff highlights the beauty of Jamaica and we had a great time. The staff are welcoming and attentive without being intrusive and the team under Chef Michael is amazing (Jamaica night was the best of Jamaican cuisine). Respect to the pastry chefs :)
the staff was excellent!!!
Hotel is for lovers not party animals. Food is excellent, pool area quiet and serene. Private beach is phenomenal, great drinks and food. Wait staff and bartenders can’t be beat. Most beautiful tropical grounds in Jamaica. Rooms and beds very comfortable. Nothing like waking up to doves,woodpecker’s and goats. Rooms have flat screen tv’s but never turned on in 14 days. The Management is at your service 24/7 and very hangs on. Brenda and her ladies at the spa are exceptional. We will be back!
The resort was beautiful and well kept. The private beach was the highlight of the trip. Buffet food was only okay, but the Chef’s Showcase dinner was fantastic.
Sunset at the Palms employs a very friendly, accommodating staff. They ensured we had plenty of food to eat and drinks of our choice.
We loved staying here! This resort was so relaxing and the employees are the best. Food was amazing.
We felt like we were the only ones there... which was not bad. We loved it. It was there slow season. For us it was perfect. We had a wet side of the side of the bed, we think from an afternoon rain. We let them know and they moved all our stuff to another room while we went on an excursion. So perfect.not a care in the world. Food was good, drinks were awesome and they filled our 40 oz tumblers with jiggy coffee or cocktails! Total win! We will be back!
My husband and I have just returned from another wonderful week at Sunset at the Palms. Everything was perfect. The staff at this hotel go above and beyond to make your stay a memorable one. It was our second time vacationing here, and there was even a dinner to welcome the "Return Guests". I thought the food was very good. I liked that there was always a Jamaican option, which allowed you to sample foods and fruits of the island. The staff here is the absolute best. Whoever does the hiring and training of the staff have done a fantastic job. Congratulations. My husband and I had the couples massage with Brenda and Sherica. We opted for the "deep tissue" massage and it was wonderful. Paul at the Piano bar is very talented, and we enjoyed listening to him play as well as listening to his funny stories and singing along. Some nights there was a Reggae band and steel pans. This resort is not for vacationers who want a more party atmosphere. The crowd tends to be older and thus a quieter vibe to the resort. The motto here is "you come as a guest; you leave as a friend; you return as family". Sunset at the Palms lives up to this motto. We will be back.
Very good staff
This is a tropical rainforest paradise! The birds and flora/fauna were gorgeous. The staff were outstanding. The food was good at the a la carte options...we did not eat from the buffet. The beach and the thatched umbrella huts were amazing. The only thing we noticed were that there were some minor repairs that needed to happen (leaking air conditioners in both of the rooms we had, a lot of the lighting along the pathways are out, the shower heads were falling off the wall.)
The property is beautiful, the staff are very friendly. We did not have access to any wifi in our room as claimed, and the phone in our room was not connected to anything. We asked the staff about it, they told us they'd send maintenance, we never heard back, on the final day they apologized for the "very minor inconvenience" that ultimately cost me about $200cad we probably could have put towards a better maintained property. No phone in the room is a bit of a issue if you'd like to use room service, in addition the cleaning staff had taken out umbrella for some reason, and we had to wait out a crazy rain storm to get to dinner without getting soaked, and were unable to do anything about it as we had no wifi/no phone in our room. The daily buffets were great, however I can't say the same for the fancier meals we had to make reservations for, serving sizes were extremely small, and had to wait over a hour to be served our meals. We ended up canceling our second reservation as we weren't willing to wait a hour to be served literally one shrimp, and two small pieces of calamari. (Although that single shrimp was tasty) The "safe" driver the hotel offered to get to a nearby ATM, made us feel extremely unsafe, we would have rather walked, rather than being trapped in his cab. (License plate PG4000)
The place has nothing to do. I felt like I went to a regular hotel here in the states. No activities, no spa, no gym, 1 restaurant only operating. Coffee machine was broken down. The beach was across the street- on heavy traffic. It was just awful. We had to book another vacation somewhere else because my husband is allergic to cats and they had a bunch of cats around. They penalized us for 2 nights no reimbursement. The vegetation is beautiful, however is not what I was expecting from an all Inclusive resort. I cannot call it a resort.
Friendly staff, unique lodging . Great environment .
A tropical oasis ! Amazing staff that cater to you and the best food in the island ! It’s a gem. Wonderful trip very impressed we will be back !
Simply an amazing little resort with fantastic staff and layout.
Peaceful, ot crowded
Wonderful solo stay at this boutique hotel. The property and grounds are beautiful and with the small number of guests it has a relaxed and spacious feel. The staff were amazing, especially Shamika who was fantastic to interact with during dinner. The dining options were great and the food good, especially at the lotus restaurant. Highly recommend!
It was amazing loved every bit of it. Food was great. Staff was there at every turn so friendly. The beach was right out of a picture. Will come back to the resort and stay.
The pictures do not do this property any justice! The grounds and gardens are absolutely gorgeous and it felt like being in a tropical oasis. The cottages were lovely and had everything we could have needed. The entire staff was absolutely lovely and the most hospitable. Super chill vibes, friendly people, lovely beach access, great food. Couldn’t ask for anything more! This is definitely an underrated hotel and we will absolutely be back.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.39/10The property was reported as very clean but a casual reference to attracting ants may imply some cleanliness concerns.
Service
9.36/10Overall positive sentiment towards the staff, though some mentioned certain staff appeared bothered.
Location
9.4/10Positive remarks about the beautiful and peaceful location, with proximity to shopping and dining.
Room Quality
8.35/10Rooms could use a bit of an upgrade; otherwise, they provided a unique setting.
Amenities
8.88/10Good amenities like pools and beach access, though some amenities had minor issues, like the hot tub.
Value for Money
8.84/10General consensus suggesting good value, with some mentioning it being worth the price.
Food and Beverage
9.39/10Food was consistently praised for its quality and presentation.
Overall Experience
9.36/10Most reviews express overall satisfaction and willingness to return.