InterContinental Pattaya Resort by IHG

Swimming pool Breakfast Buggy car

Nothing

Best resort and hotel I ever had!!!

We stayed at this hotel for 4 nights as part of a family trip to Thailand. Although there are beautiful sites at Pattaya (the floating market is a must!), in retrospect I would skip Pattaya and stay in the islands but there is lot's to do for families with kids though the good attractions are quite expensive. The hotel is stunning. Beautiful green areas, very clean and luxurious. We were given a basic room, not as we expected from such an expensive hotel. The shower didn't work well, there were no towels when we arrived and also one time after cleaning. We asked and they brought us quickly but these little things are supposed to be perfect in such a hotel. Our room in general looked outdated, old style. We asked for an upgrade but they wouldn't upgrade us saying that the hotel was fully booked. It didn't seem fully booked. The hotel's grounds are amazing. Beautiful areas and pools. A wonderful serenity pool. The main restaurant was very good though not cheap. We also used the Italian restaurant by the pools which was good but with very limited selection. The hotel is located uphill so there are a lot of stairs to and from the pool. We didn't mind but it can be challenging for people who struggle. The hotel is at the outskirts of the city center so you have to use taxis and grab/bolt etc. The hotel has a shuttle to the city malls. Overall, I would recommend this place more for couples than families though our 8 year-old enjoyed himself and kept himself busy. I had a massage at the hotel's spa which was wonderful. The hospitality and the treatment itself were great.

A perfect resort with high-level service and attitude. The cleanliness of the resort and the rooms are exceptional.

I have the opportunity to stay here every year, and each time I have a positive experience and leave with a great impression. This has made me a regular guest, and I can't bring myself to stay anywhere else. I especially enjoy the club lounge because the cocktail hour starts at 8 PM, which is a perfect time for me. All the staff here are excellent, except for one person in the club lounge nicknamed JJ. You know what? Throughout my entire stay, I never saw a smile from her. No welcome, no farewell, no smile, no laughter, no greeting to guests of any nationality. All I heard from her was, "What would you like?" Yes, she was doing her job, but she lacked the heart to serve. I saw other staff members chatting and interacting with guests of all nationalities; she was the only one who was so reserved and made me feel uncomfortable. Even the staff at the outdoor restaurants, the main restaurant upstairs, and the pool staff made me feel good about returning here. I don't understand why someone with this kind of personality is assigned to the club lounge, serving guests. Someone with that personality would be better suited for accounting or office work, where they wouldn't have to interact with anyone and wouldn't feel forced to work there. Anyway, I hope the hotel will listen to my feedback. I just don't want a small number of people to tarnish the reputation of the hotel I love.

Very nice experience for body massage

Great place!

Our experience at the InterContinental Pattaya Resort did not begin when we arrived. It began with the warm, thoughtful and genuinely personal communication we received while planning a very special birthday celebration. Even before we checked in, we already had the feeling that we were looking forward to something truly special. From the moment we arrived, someone immediately welcomed us, took care of our luggage and made us feel at ease. At reception, we were greeted with genuine warmth, and the receptionist even told us that she had assigned us her favourite room. It was one of many small moments that made us feel valued as guests rather than simply processed as arrivals. The resort itself is beautiful. The tropical gardens are meticulously maintained, the pool areas are peaceful and inviting, and our room was elegant, spacious and exceptionally comfortable. We also greatly appreciated being able to check in earlier than expected, allowing us to enjoy even more of this wonderful property. What truly sets this resort apart, however, is something that cannot simply be designed or built. It is the people. Throughout our stay, we experienced a level of genuine warmth and hospitality that is becoming increasingly rare. Every interaction felt natural and sincere rather than scripted. Whether we met the Customer Relations team, restaurant staff, gardeners or security colleagues, everyone greeted us warmly and made us feel genuinely welcome. One small moment perfectly reflects the culture of this resort. When it started raining after dinner, umbrellas were already waiting outside the restaurant for guests. It was such a simple gesture, yet it demonstrated how naturally your team thinks ahead and quietly takes care of its guests. We noticed many thoughtful details like this throughout our stay. The highlight of our visit was celebrating my girlfriend’s birthday at Elements Restaurant. The evening was simply exceptional. Our table had been thoughtfully arranged to create a quiet and intimate atmosphere. The service was attentive without ever being intrusive, and every course arrived with perfect timing. The Chinese wonton soup was excellent, while the Australian tenderloin steak was, without exaggeration, the best steak I have ever eaten. I personally asked the team to pass my compliments to the chef because it truly deserved to be recognised. Throughout the evening, the restaurant team surprised us with several thoughtful birthday gestures that made my girlfriend feel incredibly special. Seeing her so happy was the greatest gift I could have received. As someone working in a leadership position myself, I naturally pay attention to how teams work together. What impressed me most was seeing employees who genuinely seemed to enjoy working alongside one another. They smiled, supported each other and created an atmosphere that naturally extended to every guest. Hospitality like this cannot simply be trained; it reflects a culture that is lived every single day. This stay was certainly not inexpensive. However, I have stayed at other resorts in a similar price category where the facilities were equally impressive, yet the experience felt much more anonymous. Here, we never felt like room numbers or customers. We felt like welcome guests. For us, that made all the difference. Our sincere thanks go to everyone who contributed to making this birthday so unforgettable. We left with wonderful memories that we will cherish for many years. Without hesitation, we wholeheartedly recommend the InterContinental Pattaya Resort to anyone looking not only for a beautiful place to stay, but for genuine hospitality delivered with warmth, professionalism and heart.

Excellent spa services by an outstanding staff. Highly welcoming and professional attitude and greeting greeting extended by Jang which set the tone for a delightful experience. Massage services by Lisa were top notch. An expert in her skills and abilities. The venue is truly the Gold Standard of my spa experiences.

My daughter and i both had an oil massage which was so good and relaxing by Ms. dada and Ms. Laksana!

I love this hotel. 15 years ago when it was a Sheraton, we came every year when my kid was young (he learned to swim here with a coach). It left the Starwood system. I just found out it came to Intercontinental so I came back even though I only have platinum IHG status. I'm glad I came back. I had a wonderful time and recognized some of the staff, especially the head pool guy, from 15 years ago. He and the pool boys are wonderful. They offer free bottled water at the pool which is great because too many hotels don't offer water and especially don't offer bottled water. To my surprise, the hotel looks nearly identical to 15 years ago. It seems like there has been very little renovation. This can be an issue for some. The shower faucet is loose, pathways look a little dinged up. It's not a modern, brand new resort. But that's the charm and why I like it. The pool isn't sleek. It's got beautiful stone that's isn't smooth and the pool has a beautiful blue tilework. The pool areas are gorgeous and look different from all other hotels that are super sleek. You'll have a 5 star experience and stay even if the rooms themselves are more 4 stars. Sheets and towels were a little thin and no bar soap was offered (but they nicely had 2 full bottl s of Byredo hand wash in the room). They offered to send more free water and coffee capsules to room. So the room was comfortable but not ultra luxurious. Food at infinit was excellent. I had a seafood platter and salmon with spinach and bacon. Well done. Breakfast buffet was just ok. 4 star. Not the wow factor with tons of choices you get at other resorts. Staff were super friendly. Hotel is 15 minutes drive from the craziness of the party scene in Pattaya so it's close enough to get if you want it, far enough if you want to be isolated. This hotel is perfect for couples or families with young children. I loved coming back. I'll come back again in the future for sure - 1-2 times a year and hopefully with my adult son. Even though I don't get free upgrades to suites etc since I'm not really an elite member at IHG (like I am with Hyatt, Marriott and Hilton), I'll come back because the place is great, as are the staff. Highly recommend but be aware it's not highest luxury in fittings.

Excellent resort. Friendly staff. Impeccable service. Family friendly. Rooms spacious. Bathrooms dated. Pools clean.

De zwembaden waren prachtig aangelegd met veel groen.

Jammer dat er geen echt strandje was.

Overall good hotel with plenty of amenities

Location is slightly outside

I would like to express my sincere gratitude for such a wonderful and relaxing stay at this exceptional resort hotel. From the moment I arrived, the experience was outstanding. A special thank you to Khun JJ (Kanlaya) for the smooth check-in process and for providing clear and comprehensive information with genuine warmth and professionalism. The afternoon tea was delightful, with a wonderful selection of delicious food and desserts. The day ended perfectly with evening cocktails, followed by an impeccable breakfast at the Club Lounge. Everything was beautifully prepared, and the quality of both the food and service exceeded my expectations. What truly made this stay memorable was the outstanding hospitality of every staff member. Everyone was attentive, friendly, and always checked if there was anything else I needed. I would especially like to thank Khun Sai, Khun Saifah, and Khun Jua for their exceptional care and kindness throughout my stay. Their dedication made me feel truly welcomed and valued. Thank you once again for creating such a memorable experience. I look forward to returning for another stay in the near future.

Staff is very friendly, breakfast is great and if you search for Mango you will also find them…

You are not allowed to swim at the beach. They ask you to sign this rule. It is ridiculous- i booked especially a hotel with a direct access to beach - and finally they offer me a free transport to another beach. I am asking myself: why do they build a hotel at a location where you can’t go swimming…

El cuarto muy amplio y el balcón con vista al mar fue la mejor elección, aunque el hotel no tiene playa para nadar cuenta con un club frente al mar donde mi hija jugo con arena y se divirtió haciendo castillos, es un área muy agradable. La temperatura de las piscinas es genial podrías quedarte sumergido todo el día.

Algunas áreas del hotel necesitan mantenimiento, ya se le notan los años.

I have mixed feelings about this hotel. Overall, we had a pleasant stay, and it is a lovely property for relaxing by the pool. However, as someone who stays at InterContinental hotels regularly and is an IHG Ambassador member, I felt this property fell short in several areas where stronger management and a greater focus on the guest experience could make a significant difference. From an IHG Ambassador perspective, the experience did not meet expectations. There was no dedicated Ambassador check-in or meaningful recognition throughout our four-night stay. Despite traveling with young children, no staff member greeted us by name or took the opportunity to engage with us personally. I also did not receive my Ambassador welcome amenities until I called to request them, which was disappointing. While every staff member we encountered was polite, many struggled with English, making it difficult to answer even basic questions. This was especially noticeable at the Kids Club, where there were several staff members on duty, but they were unable to provide simple information and spent much of their time chatting together rather than interacting with families. There were also several operational issues that, individually, were minor but together affected the overall experience. Housekeeping recorded that we had declined turndown service, despite never asking us. A bag of dirty linen was left outside our room for most of the day on multiple occasions, and one of our room service orders was delivered to the wrong room. The in-room television selection was also surprisingly limited, with no children's channels available, so our children ended up using their tablets instead. The moment that stood out most to me happened on our arrival. My daughter was experiencing a medical issue, and I asked the front desk to help me contact a doctor before taking a Grab to a clinic. The staff assisted with the initial request and even took a photo to send to their manager. While the hotel had no obligation to do more, a simple follow-up call to ask how she was doing would have been the kind of thoughtful, personalized service I have come to expect from a five-star luxury hotel. Small gestures like this often leave the biggest impression. More broadly, throughout our stay we never really felt personally recognized or that there was genuine engagement from the staff. On our final morning, heavy rain exposed what seemed to be a design issue around the breakfast area. Because there was little overhead protection, rainwater flooded the walkways, stairs, and parts of the restaurant. This created long queues, overcrowding, and a chaotic breakfast experience that felt inconsistent with the standards of a luxury hotel. Given that heavy rain is common in Thailand, this seems like an area that could benefit from a more permanent solution. It is also worth noting that the property is not particularly accessible. Although the hillside layout is beautiful, it requires navigating numerous staircases, many of which become slippery when wet. Even the lobby does not have an easily accessible restroom, requiring guests to walk down two flights of stairs. Overall, this is an attractive resort with excellent potential, and we still enjoyed our stay. However, I believe there is considerable room for improvement in service consistency, staff training, guest recognition, and operational management. Addressing these areas would elevate the experience and better align the hotel with the standards guests expect from the InterContinental brand.

I am bit conflicted about my review of Intercontinental Pattaya, because although there were some good points there were also a number of things I did not like. We were a family, ambassador status, & stayed for 4 nights in 2 rooms. Because of our status our rooms were upgraded and no complaints there - the rooms were lovely, large, well appointed, good size balconies. The 3 pools were also very nice & the pool attendant attentive with towels & cold water. The kids club was well stocked with a large variety of toys etc to interest different ages. But… we were told we could not leave our child for more than 1 hour unattended or we would be charged for babysitting. The television in our room had limited channels and nothing child friendly (& also practically nothing in English). One of our children was sick & we had to ask the resort where to contact a doctor. It would have been nice if staff would have followed up to enquire about the health of the child. Also, despite us being guests for several days no staff acknowledged or remembered us at breakfast or elsewhere. We found the English language skills of the staff really poor. The resort is on the side of a hill so there are a lot of steps for those who might be mobility challenged. There was a fair amount of rain during our stay & part of the breakfast room was flooded - surely an awning over the outdoor area would prevent a situation like this? The beach has lovely sand but is small & not swimmable. Town is relatively far (there is a shuttle or you can take a grab) so guests at the resort are quite isolated and there are no other services or places to walk nearby. So in all, a bit of a disappointment….

I had an absolutely wonderful massage at Laksana. The staff were warm, welcoming, and highly professional. My therapist was very skilled, paid attention to every detail, and made sure I was comfortable throughout the session. I left feeling completely relaxed, refreshed, and free of tension. It was one of the best massage experiences I’ve ever had. I highly recommend Laksana to anyone looking for a high-quality, relaxing massage. I’ll definitely be coming back!

Every thing perfect... Room clean ,Good atmosphere

Amazing massage;) I recommend miss Laksana

Atmosphere was fantastic, great customer service and Anna was great

The staff and the hospitality.

I have to start with Khun Eve Isriya at Reception — she is the number one reason I’m writing this review. I had actually decided not to renew my Ambassador membership, but after this stay, I’m no longer sure. Khun Eve’s service, friendliness, and genuine warmth are truly world-class. I traveled here alone, yet I never felt lonely. She made me feel genuinely welcomed and cared for throughout my stay. I even told her that although I’ve stayed here many times, I should probably start exploring other destinations. Yet somehow, she became one of the main reasons I want to come back again. She has completely made me reconsider my decision about renewing my membership. As always, Infiniti never disappoints. The food is excellent, and the team is fantastic—from the service staff to the bartenders. Having dinner at Infiniti and then being too full to bother with breakfast the next morning has somehow become my ritual whenever I stay here! Cheers to both the chef team and the service team for consistently delivering such a wonderful experience. My only disappointment was that there were no coconut candies at check-in this time. I absolutely love them and was genuinely looking forward to receiving them upon arrival. Cryyyyy! 😂 That said, Khun Eve’s kindness and charm made me forgive you this time. I hope when I return at the end of this month, my beloved coconut candies will be waiting for me! Thank you for yet another memorable stay.

Well-maintained hotel, excellent services

コスパ最強！スタッフの対応は温かい。ほとんどの客室がヴィラのようで、敷地は広いがカートで簡単に移動できる。ビーチは泳げるほどではないが、プールと合わせて日光浴を楽しむには十分。

アクティビティはプールとジムのみ。レストランのラインナップが少ないこと。レストランが２つあるが、メニューは同じ。

Confort and Hotel crew kindness

Few connectiona and transfer with town

The hotel is in a quiet location in Pattaya. It is a very old hotel and you can see by the state of the rooms. Service at breakfast was good but the selection was not the best. Had dinner at Infinity and the food was good. Service was excellent and you could not fault the team. Challenge I had was during check out. I booked through the IHG app and it clearly showed that it included breakfast. When I checked out l was charged for breakfast. I showed her on the IHG app it included breakfast….after a long 15 minutes of her calling multiple people she resolved the issue. This does not reflect well on the staff as on the IHG app it clearly showed that it included breakfast but she still did not believed me even when I showed her what was on their IHG app. All you need is an incompetent staff and that leaves a sour taste in my mouth. Please check your bill carefully before you pay and keep a record of what is included. Would I be back after this….highly unlikely . If you have a staff that can’t even believed what she sees on the IHG app that really disappoints me.

Хороший бассейн, есть еще два поменьше, для детей. Очень хороший завтрак с прекрасным видом. Номер убирается не один раз за день, что поначалу удивляло.

Отель находится несколько в стороне от шумной городской жизни, если кому она нужна. Иногда приходилось долго ждать такси.

Amazed from the warm welcome that we got from all the staff and we decided to had a lunch at the Element Restaurant. Shoutout to Suttida! She's Amazinggg! Orathai and Suttida gave me and my friend a special moment for my birthday! It was very nice of them totally love the hospitality they gave!

Upon arrival, I was welcomed by Khun Isriya (Eve) who was very helpful and informative. Her kind gesture to my kids was highly appreciated. The room was in a good condition. The pool is stunning, and the poolside staff are funny and accommodative. The kids club is not that large but fully equipped with everything needed to make children happy, and the staff was super friendly. Lastly, all the bell staff we met were polite and really caring. Thank you :)

The resort was excellent. All the amenities and location are exactly as advertised. Isriya was incredibly helpful from start to finish on my stay. The staff was great in some local suggestions. Will stay again.

Was nice. Rooms were big and airy and they let you smoke inthe balcony.

That near swimming pool you couldn’t smoke. Also a lot of stairs outside and no lifts.

A beautiful and peaceful hotel, with very polite and professional staff. Enjoy a memorable stay at this hotel.

Nothing is perfect, but I didn’t notice any serious issues either.

Beautiful garden and a lot of attention to detail. The welcome drinks, pool side support and friendliness of staff was really great. Breakfast was delicious and restaurants were lovely.

I fell in love with the cliffside setting of this property all over again when I visited last year. The self-contained bungalows made one feel very special and the staff were supremely kind and generous. The bedding was also luxurious; soft and downy to the touch!

Super beautiful location, extremely friendly staff, extraordinary interior. Especially Mrs Isriya at the reception was a highlight. In total one of the best Hotel experience ever.

Just beautiful! And ride services around the property

No elevators! But was ok!

الفندق جميل جدا ومنظر رائع من الشرفه الغرفه نظيفه على البحر الاكل ما اكلت شي لانو مش حلال في جلس بالبحر حلوه كتير

رغم الحم الدرجة العاليه عندهم الفندق مش مكيف كفايه يعني بالمصعد ما في مكيفات والحمام محتاج صيانه ولما خرجنا من الفندق الخدمه تعمل الرشبسن سيئ اكلنا من الغراض الي بالغرفه واخدلنا ساعه علقتنا لتتاكد اش اكلنا واحنا نحول نشرح الها وهي قاعد تتصل وحستها كذبتنا بس بلاخر دفعنا عشان نخلص وكان كتير غالي رغم انو دفعنا اول بأول بس طلع غالي وحتى الاكل وصية لولادي سبغتي 3 وجبات والسعر كان مبالغ

Прекрасные завтраки. Чудесный зеленый отель как будто живешь в джунглях. Номер улучшенный с террасой просто чудо до бассейна 33 шага. Как будто на вилле с собственным бассейном. Очень красивый пляж

Нет спуска в воду , комары вечером но по другому быть не может кругом зелень, сервис у бассейна очень слабый. Много лестниц кому то будет тяжело

ยุคน้ำมันแพง ตั๋วเครื่องบินพุ่ง เที่ยวไกลๆอาจจะยัง long weekend นี้เปลี่ยนเพลนมาเที่ยวใกล้กรุง พอเห็นไลน์โปร InterCon Pattaya แค่ 4 พันกว่าบาทเด้งมาปุ๊บ ก็จองเลย เคยมาแล้วตกหลุมรักหนักมาก แล้วโรงแรมก็ใกล้หมดสัญญาแล้ว ไม่รู้ว่าเจ้าของที่จะให้ต่อสัญญารึป่าว เลยต้องรีบมาซ้ำ Era ใหม่ของ IC Pattaya :: เปลี่ยน GM!! ลงรูปปุ๊บ ทักกันมาเกลียวเลยว่าคุณต้องกมลไม่ได้เป็น GM ที่นี่แล้วนะ เปลี่ยนมาเป็นคุณ Pascal เราก้อแอบลุ้นว่า Era นี้จะเป็นยังไง ปรากฏว่า ทุกอย่างยังคงมาตราฐาน IHG บริการดีไม่มีที่ติ คุณ Pascal GM คนใหม่ เดินปรี่เข้ามาทักทายเป็นการส่วนตัว ว่าต้องการอะไรไหม น่ารักมากๆ ทั้งที่ครั้งนี้เรามาแบบโนบอดี้ ไม่คิดว่าทุกคนจะดูแลดีแบบนี้ โดยเฉพาะ pool boy คุณเบนซ์, spa reception คุณแจง เกวลิน เรื่องคลับและ Symphony Buffet ที่นี่กินขาดอยู่แล้ว เลยอยากรีวิวเรื่องที่คนยังไม่รู้ คือ activity ที่ปรับใหม่หมดเลย กิจกรรมฟรี แน่นทั้งวัน …งงตรงที่ไม่มีใครจอยเลย เราเลยได้ไพรเวททั้งวัน ตั้งแต่ Workout, Paint coconut, ร้อยลูกปัดทำ Keychain, นวดคอบ่าฟรี จนเหมือนเป็น ทริป wellnesscation ไปเลย พีคสุด คือ สปา ฟีลบาหลีเว่อร์ เทอราพิสต์คุณ Yadee กับคุณ Nene มีเทคนิคการนวดที่ดี นวดตรงบรีฟทุกจุด ขอบอกว่าซื้อผ่านไลน์แค่ 1590 เนท คุ้มมากๆ แต่ไม่ค่อยมีคนรู้ …สปาเค้าฮ๊อตมากกก ต้องใช้แต้มบุญชิงสล็อตมา ใครจะไปพัก รีบจองสปาก่อนเลย ปล. โนสปอน ไปเองจ่ายเองนักเลงพอ #ทนายสายสปา #InterContinentalPattayaResort

Super mooi resort, fijn zwembad en lekker ontbijt. Manager was super lief en behulpzaam.

Helaas was het niet mogelijk om in de zee te zwemmen en staat dit volgens mij ook niet aangegeven

منظر جميل ومنتجع اجمل

The staff was so friendly and the food was so good. I absolutely loved the place it located

Piscine très bien

My second stay at Intercontinental Pattaya Resort and on both occasions the service has been exceptional. Pattaya itself is not a place I like but Intercontinental is a delightful self contained resort with excellent facilities and fantastic sea views towards Koh Larn On this occasion the room was upgraded to a Sunset Sea View Suite using an IHG Confirmable Suite Upgrade voucher received as a Milestone Reward. The room was extremely comfortable and the sunset from the private balcony was to die for. The staff are excellent and a particular shout out for Bank in the Club Lounge who really stood out and offered five star service and was a delight to chat to.

Intercontinental Pattaya is the best resort you can stay at in Pattaya Thailand . It is a very relaxing hotel that combines luxury with perfection . The rooms are so nice and spacious that are very well decorated . It made me feels as if it is my home . Beautiful nature everywhere and a stunning sea view with a beautiful sunset . We were staying in a room with a club lounge access . The club lounge was very nice and the food was so good and tasty . I would like to thank the hotel team because they were very welcoming, very kind , and very professional . My special thanks to Bank our kind waiter who gave us the best service , Ben the expert bar man . Also many thanks to Nicha at the front desk of the club lounge she was very kind and very helpful in all informations and details we needed . And finally I would like to thank Faii as well . They are such a wonderful hotel team . I would definitely recommend this resort to everyone seeking a luxury stay in Pattaya .

I like this resort it s suitable for couples more than family.it s luxury resort i recommend for wedding and anniversary and proposal.delicious food,nice rooms,very clean i want to thanks all staff especially club staff (bank,Nicha,Faii,Ben)

Le clame dan un emolecebt hyper central , 3 piscines magnifiques , plage privée

Pas possible de sortir à pied sans prendre un taxi

A luxury oasis of calm in the south of Pattaya. Had a wonderful eight days here. Excellent restaurants and the three pool complexes are lovely. The sunset views make you could be on any of the peaceful island destinations. If you a true five star escape from the hustle and bustle of Pattaya this is the place to stay. We will certainly be back, thanks for a great stay.

Unfortunately we only stayed there two nights but it was a great experience, great property. wish we had enough time to check out the beach more but it's right on the beach nice sand and best service and employees. We stayed at 2 IHG properties on this trip and both were wonderful and made her honeymoon extra special we have high status with Marriott and while they also were super nice , IHG properties left us handwritten notes and beautiful decor. Thank you guest experience team!

Had a great stay at the intercontinental, beautiful property with amazing views and friendly staff. All staff were great but 3 team members who really stood out with 10/10 customer service and great English skills were the following. Teerapan-my best friend during the trip. He checked me in and made sure everything went smoothly and I was well taken care of. He is also a foodie and I asked him for recommendations on local food and he suggested his favorite chicken spot at the night market. I asked him to draw me a map and he gave me a nice detailed map and the chicken was FIRE!!! I’ve attached the map. Thank you!! Isriya-she helped me check out because teerapan’s shift wasn’t on shift. Very helpful, accommodating, and made sure everything went smooth. There was a minor billing issue at checkout but she handled it quickly and efficiently, I felt well taken care of. Sutinan- I saw her sporadically throughout my stay and she always welcomed me with a big smile. Very helpful whenever I had a question or needed directions.

We had an amazing stay with our family. Junior Suite Ocean View is awesome, panoramic seaview from our own balcony, room is huge and clean. Lovely kids tent setup, what a nice surprise for kids. Special shout out to khun chaoguay for his warm welcome. I personally love the breakfast choice at Club intercontinental as well as the evening cocktails. Pool is large and fun to play. The planet trekkers kids club is not to be missed if you are traveling with kids. Dinner at infiniti restaurant is highly recommended for one of the best sunset in pattaya. Overall was a pleasant stay and definitely will come back.

We stayed for 8 nights here and wow it wasn’t a disappointment. The staff, the food the facilities all fantastic. We travel a lot so are used to nice hotels and this one is up there with the best hotels.

Les piscines Le personnel aux petits soins La chambre avec balcon

Le petit déjeuner est tourné vers une clientèle chinoise ou asiatique On ne mange pas tous des soupes de noodles le matin Ce qui limite le choix Les viennoiseries sont mauvaises

שקט, רוגע. ארוחת בוקר טובה , שרות מצויין

מרוחק מהעיר , יש במקום הרבה מדרגות. אין חוף ים מעניין.

I stayed at InterContinental Pattaya Resort for two nights and really enjoyed my time there. I loved the room — it was very spacious, comfortable, and perfect for a relaxing stay. I also really liked the view from the Element restaurant. The scenery was beautiful and made dining there such a pleasant experience. The staff were amazing as well. Everyone was friendly, welcoming, and very helpful throughout my stay. Their warm service made me feel well taken care of. Especially, Isriya (Eve), is so friendly and kind. Overall, I had a great stay and would definitely come back again. Highly recommended if you’re looking for a relaxing place to stay in Pattaya!! 🌊✨

Desværre overskyggede dårlig service og arrogance alt i oplevelsen. Så intet godt at fortælle.

Desværre overskyggede dårlig service og arrogance alt i oplevelsen. Så intet godt at fortælle.

We spent half part of our CNY vacation here with kids. Have to say this is the best resort we’ve been. Every staff was incredibly welcoming and kind especially Isriya!!! Love her passion for her work and really reminds me the younger me was also very passionate about working in hospitality industry. The facilities at the resort were really kid friendly. Our boys didn’t want to leave the pools at all. The kids club was not too big but enough for toddlers to young kids.

I recently stayed at InterContinental Pattaya Resort and had a truly memorable experience. The location is beautiful, and the lush tropical surroundings create a relaxing atmosphere. The staff were friendly, welcoming, and always attentive. I had a wonderful stay. Thank you for the best experience.

The hotel is a bit dated, but it has been maintained quite well. What impressed me the most was the staff — everyone was genuinely kind, smiling, helpful, and truly service-minded. The Club Lounge was excellent. K. JJ, K. Nicha, K. Pang, and K. Noei took great care of us and were the highlight of our stay. The overall vibe is wonderful and doesn’t feel like Pattaya at all. The pathways involve hills and stairs, which may not be ideal for elderly guests, but buggy service is always available and arrives quickly. Personally, I preferred walking to enjoy the garden and sea views. For dining, we had dinner at Infiniti. The atmosphere was beautiful, the food was good, and the service was very attentive. Breakfast at the Club Lounge was delicious — so good that we could hardly stop eating. There is a small beach area (likely man-made since the surrounding area doesn’t have one). You can’t really swim in the sea, but the sand is clean and comfortable for relaxing. The beach bar staff were incredibly friendly and even helped take beautiful photos. It was the perfect place to chill. Overall, we arrived with low expectations but left feeling truly impressed.

‚Sehr freundliches Personal

Der Kaffeeservice zum Frühstück ist verbesserungsfähig, es dauert immer sehr lange bis zur Lieferung. Ansonsten ist der Service sehr gut.

Stayed here 2 nights and had really nice time. The vibe was calm and relaxing, great for couples. The room was clean, comfortable and well maintained. Love the large bathtub. The resort felt peaceful and not crowded at all. Amazing breakfast with lots of variety to choose. Club lounge was great too, really enjoy afternoon tea. Staff were friendly and helpful. Overall, highly recommended for couple who love private atmosphere. Such a great place to relax in Pattaya and enjoy the stay.

I had an exceptional Thai massage at the InterContinental Pattaya, and Pha truly made the experience unforgettable. From the moment the treatment began, her professionalism, skill, and calm presence stood out. She has an incredible sense of pressure—strong yet perfectly balanced—and clearly understands the body and its tension points. The massage was both deeply relaxing and therapeutic, leaving me feeling refreshed, lighter, and completely at ease. Pha’s technique was precise and intuitive, and she took great care to ensure my comfort throughout the session. Combined with the serene setting of the spa, it was exactly the level of quality you expect from a luxury resort. If you’re visiting the InterContinental Pattaya, I highly recommend booking a Thai massage with Pha. She is truly outstanding and made my stay even more special.

We are a family of 3, and they have a room which has a King and a Queen Bed which was perfect for us sharing, and saved my brother from having to pay a single supplement - which is value for money in our book. This hotel is an oasis from the busyness of central Pattaya as slightly outside. It is built into the hillside and has several different terraces but don't worry, there are buggys available to take you from place to place if you have mobility issues. Staff in all the restaurants are friendly, helpful and take time to talk you if you wish. The Spa Team, from Jang on Reception, to Pha, Anna and Pepsi who gave my mother, brother and me our treatments is outstanding and value for money considering what we would have paid for a 90 minute treatment in the UK. Prior to arriving, my brother received an email, informing us of a party on the day we were arrived, so you could avoid the area if you wished.

Conclusion: I had a wonderful four-day stay at Intercontinental Resort Pattaya. The resort is an amazing place with exceptional service. The pool area is cozy and serene, and the club lounge is equally impressive. The sunset views from the resort are breathtaking. However, there are a few areas where the resort doesn’t fully adhere to the Ambassador terms and conditions. Despite this, I’ll definitely be returning. Review: I arrived at the resort via a private shuttle from Bangkok, which took approximately two hours. The check-in process at the club lounges was quite slow, taking about 40 minutes. I believe the issue was that the resort couldn’t provide the room upgrade I was entitled to as a member of the IHG Ambassador program. Fortunately, I received my upgrade the following day, but without any compensation. The resort is located in a tranquil area, with nothing but the resort itself in sight. Shops and restaurants are a 20-minute walk away, while downtown Pattaya is accessible in 40 minutes. The hotel also offers a complimentary shuttle service to downtown Pattaya. On my first night, I was assigned an older room that felt a bit outdated. However, on the second day, I was upgraded to a suite with pool access. The suite was incredibly spacious and had access to the pool area directly from the balcony. Both rooms were spotlessly clean, and the WiFi worked flawlessly throughout the resort. The pool area is a haven of relaxation. There are three pools at varying levels, each with its own unique ambiance. There is full bar service around the pools, and the hotel hosts a happy hour from 2 to 4 p.m. The staff at the pool area is exceptionally attentive and friendly. I had the privilege of accessing the club lounge, where the staff provided exceptional service. I made it a point to have breakfast at the lounge every day, which set a peaceful tone for my mornings. The club lounge offers an à la carte menu, while the buffet can be found at the main restaurant. Additionally, the club lounges host a cocktail hour from 8 to 10 p.m., where guests can enjoy a selection of cocktails, beers, and wines, along with some light refreshments.

Everything it was an oasis on a hill

שקט ונעים , אוכל טוב

La végétation ,la vue, les différentes piscines, les jardins, le personnel

Rien

Excellent service, great facilities and pool. The F&B teams were great and extremely helpful with gluten free recommendations

الموقع جميل ومقابل للشاطئ

الفندق لا يناسب العوائل اللي معهم اطفال لان المنطقة والذهاب للبحر تحتاج النزول من السلالم الارضيه وهي متعبه لكبار السن والاطفال 😁لان مساحة المنتجع كبيره جدا ومرتفعه عن سطح البحر

Rooms are spacious and clean, more than 4 pools and breakfast was delicious

No beach

Beautiful and relaxing resort

Location

Excellent service, delicious breakfast. I stayed at the resort 4th times. Everything is perfect.

Le calme et la végétation luxuriante de l'hôtel, les différentes piscines super agréable pour se détendre et en même temps l'emplacement qui est à la fois proche du centre de Pattaya mais sans les inconvénient du bruit et de la foule.

Rien, tout était parfait.

Our stay at the hotel was truly outstanding. From the moment we arrived, everything reflected a high level of professionalism and comfort. The service was impeccable, with friendly, attentive, and welcoming staff who made us feel genuinely cared for throughout our stay. The location is excellent, offering both convenience and tranquility, and the shuttle service was very well organized and reliable, making transportation effortless. Cleanliness was flawless in all areas of the hotel, which greatly contributed to the overall comfort and relaxation. The Club Lounge access was exceptional — elegant, well maintained, and offering excellent service and amenities.Breakfast is superb.The Christmas and New Year celebrations were beautifully organized and created a truly magical holiday atmosphere. It is clear that the management is deeply committed to delivering a true 5-star experience, paying attention to every detail and ensuring guests feel valued at all times. We would highly recommend this hotel and look forward to returning.

Absolutely fantastic massage and facial. The service was exemplary and simply the best spa services I’ve had - ever!

Die Aussicht vom Balkon

Nichtraucher-Hotel. Es gibt keinen Ort im Freien wo man gemütlich sitzen, etwas trinken und eine Zigarre rauchen kann. Der einzige Ort, an dem wir rauchen konnten, war der Balkon. Da wir unsere Ferien nicht auf dem Balkon verbringen wollten, haben wir die Unterkunft bereits nach sieben (von 15 Tagen) verlassen.

I had the most wonderful Amburaya Massage experience with Mrs Kat, releasing years of stored up tension. Kewaling at the reception was very lovely and welcoming, making me feel right at home. Highly recommended- I will definitely be coming back! 😁