Hacienda Son Antem Golf Resort, Autograph Collection vs Similar Hotels

Newly renovated rooms but some guests found them small and noisy.

Rooms have new comfortable beds and good living-room furniture in many units; some mentions of older furniture in places but overall room comfort is rated highly.

Rooms were described as spacious, but issues with hard mattresses and poor lighting in some rooms were noted.

Guests praised spacious and well-maintained rooms, particularly in the superior category.

Mixed reviews about cleanliness; mention of bed bugs indicates issues.

Generally cleaned daily and praised in several reviews, but there are reports of ants in corridors and some housekeeping timing issues (early knock), producing a mixed cleanliness impression.

Several reviews mention issues with cleanliness, including mouldy pool sunbeds and poorly kept cushions.

Rooms are super clean and well-maintained as mentioned in several reviews.

Idyllic location described positively in several reviews.

Consistently praised as quiet, near the golf course and convenient for Palma/airport — a strong location advantage for families and golfers.

Multiple reviews praised the beautiful and peaceful location of the hotel.

The property is in a calm location, though some mention road noise from the nearby highway.

Consistently friendly and helpful staff across multiple reviews.

Service praised for friendliness and golf/resort service in places, but significantly weakened by aggressive Sales & Marketing practices, repeated pre-check-in contact, hard-sell presentations and early housekeeping interruptions.

Most reviews noted friendly staff, but some had concerns about attentiveness and organization.

Multiple reviews highlight friendly and helpful staff, contributing to a positive experience.

Diverse breakfast but limited options for dinner buffet.

Food outlets such as La Finca and La Terrazza received positive mentions and are seen as a strong point of the resort.

Food quality was considered average with some concerns about temperature and service.

The restaurant receives high praise for quality and variety of meals, with breakfast especially mentioned.

Good amenities including a large pool and dining options.

Excellent pool setup (private clusters and large lobby pool), padel/tennis facilities and equipped kitchens in apartments, though basic cooking supplies were missing and the lobby pool closing at 21:00 and limited organized activities were noted.

The spa and breakfast received positive remarks, although some issues with overcrowding in amenities were mentioned.

Facilities including the spa, gym, and pools are well-reviewed and contribute positively to the stay.

Some concerns about high prices relative to experiences.

Value weakened by intrusive membership sales pressure and unexpected charges (e.g., tennis), which left guests feeling the trade-off was less favorable despite good facilities.

Concerns were raised about high prices for the level of service and amenities provided.

The price-to-quality ratio is considered good, being reasonable for the level of service and amenities.