Best Western Hotel Centre Reims vs Similar Hotels

Rooms generally comfortable but with consistent complaints about noise and outdated decor.

Several reviews mentioned problems with room conditions, including noise and uncomfortable features.

Repeated complaints about the small size of rooms and poor condition of some amenities.

Several complaints about small/tired rooms, mini bathrooms, thin walls/hellhörig and some wear ('vétusté'); overall room space and modernity are weak points.

Some reviews indicate issues with cleanliness, particularly regarding bed sheets.

Some guests noted issues related to room cleanliness, such as beds not being made.

The cleanliness was negatively impacted by issues such as small bathrooms and overall tiredness of the establishment.

Multiple guests explicitly mention cleanliness and hygiene (clean rooms, 'pulito', 'rent och snyggt'); no major complaints about dirtiness.

Multiple reviews praise the hotel's excellent location for markets and attractions.

Many reviews highlighted the excellent location of the hotel, close to key attractions.

Consistently praised for its central location and proximity to attractions.

Consistently highlighted as a major pro: central, excellent location, close to restaurants/parking and lively yet quiet inside; courtyard and pedestrian-zone setting praised.

Mixed feelings about service; some guests found staff pleasant while others noted dissatisfaction.

Guests appreciated the friendliness and helpfulness of the staff.

Many positive mentions regarding the staff, highlighting their friendliness and helpfulness.

Service frequently praised (friendly, helpful reception, warm welcome); a few mentions of minor language difficulties but overall staff described as very nice and helpful.

Breakfasts were criticized for being understocked and dining area being cramped.

Breakfast options were noted to lack variety, though some found them satisfactory.

Significant dissatisfaction expressed about the breakfast options and quality.

Breakfast described as 'surprisingly good' or 'nice' by some, though many guests did not take it; overall F&B is adequate but not a standout feature.

Amenities like parking and breakfast received positive mentions, but there is room for improvement.

Basic amenities were present, though some guests expected more.

Mixed sentiments about amenities, with some positive notes on parking availability but negative comments about breakfast options.

Mixed to negative: AC present but sometimes weak or leaking, several reports of no fridge or broken fridge, occasional lack of Wi‑Fi reach, old lift; parking and bike storage noted positively.

General sentiment is that the hotel offers reasonable value, though some expect more based on room quality.

Overall pricing seems fair based on location and service, but some guests felt it did not match a 3-star rating.

Considered affordable given the location but criticized for the quality relative to room size.

Often described as good/excellent value for the price and good price-quality ratio; several guests explicitly state very reasonable pricing.