Novotel Jakarta Mangga Dua Square vs Similar Hotels

Mixed reviews; some enjoyed space while others found rooms in poor condition.

Mixed reviews; some found rooms small and poorly designed.

Rooms are often described as spacious with large comfortable beds, though some guests report worn decor, water damage, leaks and that rooms need refurbishment.

Rooms are clean and cosy, but noise from outside can disrupt sleep.

Multiple reviews indicated poor cleanliness and issues with bed sheets.

Some reviews mentioned issues with cleanliness, such as dirty hallway carpets and bad smells in towels.

Multiple reviews report stained bed sheets and towels, dust, ants, poor room cleaning, bad odors and overall 'very dirty' comments; significant cleanliness problems noted.

The rooms are clean and well-maintained, although some reviews mention issues with noise affecting the overall experience.

Convenient location near malls and restaurants mentioned positively.

Several reviews highlight the convenient location near the airport and shopping area.

Several guests note convenient location near the main mall and a local market; one comment mentions the surrounding area as a downside, but location is generally considered good.

Convenient location for events and local amenities, although somewhat far from other attractions.

Good service noted, especially from reception despite some issues with room assignments.

Positive comments on staff attentiveness and helpfulness.

Service is frequently praised as very friendly and helpful (reception and doormen praised), though a few guests report slow or unhelpful front-desk staff and specific poor experiences.

Staff are friendly, helpful, and provide excellent customer service.

Breakfast was positively reviewed with good variety.

Comments indicated limited variety in food offerings.

Breakfast receives mixed feedback: some praise variety and quality, but several guests complain about limited rotation, undercooked items, poor coffee and insufficient variety.

Breakfast has a good variety, notably Asian dishes, but options are limited.

Facilities such as breakfast and a swimming pool rated positively.

General amenities were satisfactory, though some guests noted missing features.

Large pool and good gym are repeatedly praised and considered standout features, although there are occasional issues (towel delays, key-card/lift access problems) affecting use.

Good variety of offerings, though some mentioned thin towels and noise from amenities.

Some reviews mentioned high breakfast costs and inadequate provisions for families.

Overall good value suggested by positive experiences.

Multiple guests explicitly state the hotel offers reasonable pricing and good value for what they paid.

Generally seen as a good value for the price paid, considering the quality of service.