pentahotel Reading vs Similar Hotels

Rooms were large and comfortable, but some maintenance issues were present.

Rooms were described as comfortable and spacious.

Rooms described as comfortable but with temperature control issues.

Mixed reviews on room quality with mentions of small, poorly maintained rooms.

Issues with toilet cleanliness and a lack of responsiveness to maintenance requests.

Some concerns mentioned about maintenance like toilet cistern and shower issues.

There were mentions of not clean towels and discomfort with the room clarity.

Multiple reviews indicate poor cleanliness, including filthy showers and ragged carpets.

Generally good for accessibility but noise from the street can be disruptive.

Great location, very convenient for transportation and nearby amenities.

Consistently mentioned as excellent, near transport and amenities.

Central location was highlighted positively across multiple reviews.

Staff were very helpful and accommodating, offering a free breakfast for internet issues.

Repeated praise for friendly and helpful staff, especially Marissa and Lucy.

Staff were noted to be friendly and accommodating, despite some service issues.

Staff were mentioned as friendly and helpful in several reviews.

Enjoyable breakfast and a great bar experience.

Feedback on breakfast service not meeting expectations due to limited options.

Breakfast was described positively but some items were lacking in temperature.

Breakfast options were appreciated and positively mentioned.

Great bar area and breakfast selection, contributing to a positive experience.

Positive comments about pool, sauna, and steam room despite some issues.

Basic amenities were mentioned with mixed reviews on quality.

Amenities were adequate but in need of upgrades, as per various comments.

Generally good value with discounts on parking but issues with room maintenance reduce perceived value.

Price noted as high compared to similar hotels in the area.

Good price relative to location, though some mentioned issues reduce perception.

Guests felt the price was acceptable for the offered services but noted significant room for improvement.