North Beach Park
North Beach Park, Branson, Missouri, United States of America- Park
- Wheelchair Accessible
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Lakefront Hilton in Branson Landing
Indulgent Accommodations: The Hilton Promenade Branson Landing offers spacious guestrooms with rosewood furnishings, luxury bedding, and modern amenities like flat-screen TVs and work desks.
Culinary Delights: Guests can savor international cuisine made from locally sourced ingredients at the Branson Restaurant, or visit Level 2 Steakhouse and Clear lounge for a delightful dining experience.
Convenient Location: Nestled on Lake Taneycomo and just minutes away from Tanger Outlet Mall, this Hilton is a short drive from Payne Stewart Golf Club and the vibrant theatre district, offering a perfect blend of relaxation and entertainment.
Book your stay at the Hilton Promenade Branson Landing for a truly unforgettable experience.
Check-in from
04:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
46 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
46 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
46 sqm
Fountain View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
42 sqm
Fountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
28 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
42 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
42 sqm
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
42 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
42 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
37 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
28 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
28 sqm
In-room amenities
1 King Bed
725 sq feet
Internet - WiFi and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in shower, wheelchair-accessible doorway width (inches): 36, closed-captioned TV, shower grab bar height (inches): 34, wheelchair-width doorways, low-height desk, visual fire alarm, height-adjustable showerhead, wheelchair accessible, height-adjusted amenities, low desk height (inches): 34, magnifying mirror, fixed shower seat, low-height view port in door, low-height door lock, braille signage, lever door handles, low-height bed, low-height electrical outlets in bathroom, roll-in shower, lowered counter and sink height (inches): 34, roll-in shower width (inches): 36, low bed height (inches): 22, low-height counter and sink, wheelchair-accessible bathroom vanity, and wheelchair-accessible vanity height (inches): 34
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
67 m2
In-room amenities
2 Queen Beds
830 sq feet
Internet - WiFi and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Braille signage
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
77 m2
In-room amenities
1 King Bed
830 sq feet
Internet - WiFi and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height door lock, visual fire alarm, low-height desk, low desk height (inches): 34, low-height bed, wheelchair accessible, magnifying mirror, wheelchair-accessible doorway width (inches): 34, low-height counter and sink, low-height view port in door, braille signage, lever door handles, closed-captioned TV, lowered counter and sink height (inches): 34, wheelchair-width doorways, low-height electrical outlets in bathroom, and low bed height (inches): 22
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
77 m2
In-room amenities
1 King Bed
450 sq feet
Internet - WiFi and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Braille signage
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
King bed (151-180 cm wide)
Room details
42 m2
In-room amenities
2 Queen Beds
450 sq feet
Internet - WiFi and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height desk, lowered counter and sink height (inches): 34, phone accessibility kit, magnifying mirror, portable bathtub seat, low-height view port in door, low-height bed, low-height counter and sink, wheelchair accessible, doorbell and phone notification, low bed height (inches): 22, lever door handles, visual fire alarm, closed-captioned TV, wheelchair-accessible bathroom vanity, wheelchair-width doorways, grab bar in bathtub, low-height door lock, height-adjusted amenities, accessible bathtub, bathtub grab bar height (inches): 34, low desk height (inches): 34, wheelchair-accessible vanity height (inches): 34, low-height electrical outlets in bathroom, braille signage, and wheelchair-accessible doorway width (inches): 36
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
42 m2
In-room amenities
2 Queen Beds
450-sq-foot room with a balcony
Internet - WiFi and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Braille signage
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
42 m2
In-room amenities
2 Queen Beds
460 sq feet
Internet - WiFi and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height desk, lowered counter and sink height (inches): 34, phone accessibility kit, magnifying mirror, portable bathtub seat, low-height view port in door, low-height bed, low-height counter and sink, wheelchair accessible, doorbell and phone notification, low bed height (inches): 22, lever door handles, visual fire alarm, closed-captioned TV, wheelchair-accessible bathroom vanity, wheelchair-width doorways, grab bar in bathtub, low-height door lock, height-adjusted amenities, accessible bathtub, bathtub grab bar height (inches): 34, low desk height (inches): 34, wheelchair-accessible vanity height (inches): 34, low-height electrical outlets in bathroom, braille signage, and wheelchair-accessible doorway width (inches): 36
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
43 m2
In-room amenities
2 Queen Beds
460-sq-foot room with a balcony
Internet - WiFi and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom, magnifying mirror, wheelchair-accessible bathroom vanity, braille signage, low-height door lock, low bed height (inches): 22, low desk height (inches): 34, closed-captioned TV, visual fire alarm, wheelchair-accessible vanity height (inches): 34, low-height view port in door, lowered counter and sink height (inches): 34, low-height counter and sink, wheelchair-width doorways, low-height bed, low-height desk, wheelchair accessible, wheelchair-accessible doorway width (inches): 36, lever door handles, and height-adjusted amenities
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
43 m2
In-room amenities
1 King Bed and 1 Double Sofa Bed
720 sq feet
Internet - WiFi and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Braille signage
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
Room details
67 m2
In-room amenities
1 King Bed
450 sq feet
Internet - WiFi and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar in shower, wheelchair-accessible doorway width (inches): 36, closed-captioned TV, shower grab bar height (inches): 34, wheelchair-width doorways, low-height desk, visual fire alarm, height-adjustable showerhead, wheelchair accessible, height-adjusted amenities, low desk height (inches): 34, magnifying mirror, fixed shower seat, low-height view port in door, low-height door lock, braille signage, lever door handles, low-height bed, low-height electrical outlets in bathroom, roll-in shower, lowered counter and sink height (inches): 34, roll-in shower width (inches): 36, low bed height (inches): 22, low-height counter and sink, wheelchair-accessible bathroom vanity, and wheelchair-accessible vanity height (inches): 34
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
42 m2
In-room amenities
2 Queen Beds
450-sq-foot room with a balcony
Internet - WiFi and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Braille signage
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
42 m2
In-room amenities
2 Queen Beds
450 sq feet
Internet - WiFi and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Braille signage
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
42 m2
In-room amenities
1 King Bed
830 sq feet
Internet - WiFi and wired internet access
Entertainment - 55-inch Smart TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Braille signage
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
77 m2
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
28 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
37 sqm
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Sofa bed (Variable Size), 2 Queen bed (151-180 cm wide)
Room details
33 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Location
Location
Room was very basic, restroom was in need of repair
Location, friendly staff, clean, comfy
Nice location
A little issue getting on the internet, but the hotel gave good customer service to help us
Location was perfect, bed was great, very clean everywhere.
Wasn't a breakfast offered.
Great location
None
We liked everything
There was nothing we didn't like
Location was excellent. Staff was courteous and room was clean.
We received a ADA room and we did not like that part. Motorized black out shade was broke so we could not open it. Room stayed dark.
Location, workout room, and pool and beautiful property
Our sheets weren’t clean and I wish they had coffee in the morning
I loved the location
Our rooms weren't clean
The location and ease of getting to places
The uncomfortable couch and chair
It was all great. The rooms were great and very clean. It was nice to have everything you need and not have to worry about going out.
I was not expecting to have a charge on my bill for using the parking garage. Seems like that should be part of staying there.
The location was perfect for what we wanted.
No AC. Reported it to front desk 3 times. Received 3 different excuses and was only given a fan. No offers from the Hotel to change rooms. And we're Hilton members.
Location
We did not eat breakfast but we have in the past and it is very good. However we did have room service dinner which was not very good!
Bed was uncomfortable, pricing was too high for the services provided. Restaurant meal for dinner was not good but very expensive. Room was not as clean as it could have been. Even took some pictures. We had either some fleas or gnats in bathroom and bedding. I just saw a few but that was enough.
Location
We didn’t stay. Had problem with room had to leave
Easy access to landing
N/A
Location
Put us in the wrong room. Then the new room the fridge was broke and the air conditioner didn’t get very cool
Staff was helpful and friendly
Nothing loved it all
Clean and staff was friendly.
Paid 100.00 pet fee and were put into a room far away from exits and no where to take dogs out to.
Beautiful but staff was rude
Staff members
Very beautiful facility. Beautiful room and very spacious! The staff were very friendly and helpful!
The mattress was pretty firm. The road was in front of our room and the traffic noise was very loud. The floor in the shower was slippery.
Everything was great. Location, size, staff, parking, bed.
TV channel selection was lacking especially some channels most people expect to have.
Easy to park and get to. Convenient to shops and restaurants and downtown attractions. Very clean and big rooms.
Be nice to have a small laundry room on site for longer stays. TV channel selection missing some obvious popular channels.
Everything
Nothing
Location
My Birkenstock shoes were stolen from my room with a Privacy Please placard on the door. They were in a new shoe box and bag for new Pikolono shoes I purchased the 1st day of my stay. The issue has not been resolved. Room was not ready at 5 pm when I asked for 4 pm arrival. TV did not work Saturday or Sunday. When the TV did work on Friday you could not watch CBS. Possibly NBC also. I was told the cable provider controlled the networks provided.
Location
Location
The cleaning service was sub par at the very least.
Didn't Get the breakfast
Nothing
Comfort, location, balcony, room size, bathroom size, cleanliness, hotel smells nice
Minor things not worth mentioning
Nice location
No breakfast
Location
Room was not ready at check in time
Location
Bed hurt my back. Very hard if thats what you like.
location great
bedding covers dirty or dirty looking
Great location
Most uncomfortable bed I’ve ever slept in, was like laying on the floor!
Rooms are so nice and great customer service
there was no breakfast even though the Webb site said it did
the showers are very slippery almost fell
Front desk was not helpful when we checked in no coffee was provided or anything in lobby, bar downstairs was noisy until 2 am, Pool was in different tower, had to go out side of building. I booked the room expecting bath tub but it was only shower :/
Friendly staff, great location, clean rooms.
Parking was my only issue. Unless you valet, you are walking a little way to the parking garage.
Location on The Landing is great
This trip we were put in the South Tower overlooking the railroad station and the main intersection Train traffic and car traffic noise was horrible all night Couldn’t sleep at all Will not stay there again if they put us on the street side of the complex.
Location was good to walk to shops, restaurants, and attractions.
We stayed at the south tower of the Hilton. There was no connecting hallway/tunnel so you had to go outside to go to the pool. Also, room service could not bring alcoholic drinks to the south tower.
comfortable bed
Great hot water and pressure!
The mattress needs upgrading. Lumpy and the mattress pad doesnt stay in place.
Paying extra for parking
Right on the landing
The beds weren’t comfortable.
Great location , clean , very friendly staff .
There was nothing I did not like . Everything was great .
Didn't have breakfast there. Too expensive.
There was not a microwave in the room. But the did upgrade us to accommodate us.
The location is amazing for walking around the landing.
We didn't have any soap in the room and had to call the front desk. It took them almost an hour to bring us some.
I mentioned in the comments that the stay was for a birthday and anniversary and Hilton Hotel and Level 2 restaurant literally rolled out the red carpet... great experience!
Attention to details, very thorough and friendly staff. Gorgeous settings.
Over all the room looked very modern and was quite spacious. We even had our own personal hallway which made the room even more special. The balcony was perfect and had an amazing view of the fountain and views of a few shops. The bed was nice and firm and the pillows where thick and fluffy. By far the most comfortable bed I've had in a hotel.
The manager was not very nice and at one point threated me with a lawsuit if there was any damages done to the room upon my arrival at check in. So with that being said instead of fully enjoying my anniversary with my husband I had to take time out just to take before and after photos of everything in the room just to make sure they didn't accuse us of the damages to the room that was there before we arrived. The tables were all dirty, the floor had a huge stain, and we had a half used roll of toilet paper that had been used by previous people. So not quite what I expected for 216 a night.
The location was great. Staff were great. Very clean place.
The beds were really uncomfortable.
Location was very good.
We loved the staff! They were extremely helpful and kind. We enjoyed the view from our room and the availability of the Landing.
The bed was a little hard and my comforter was dirty. I notified the front desk, and they replaced it right away.
Loved my room was upgraded
N/a
It was peaceful and Quiet. It was great to have Big Whiskeys for dinner and drinks and go back to my room for the night.
Was Grateful for the Balcony in our room. My kids really enjoyed being able to see out onto the landing. The beds were comfortable and suited our family of 4. Overall the room and location were really great and clean
The only concern I had was that the railing on the balcony did not feel super secure. For adults who know better than to lean out on it, it wouldn't have been a problem, but for two rowdy boys we definitely had to be watchful that they didn't get too close.
Location
No hand soap to wash hands . No Kleenex . Coffee was gross
The balcony had a view of the pool house roof. Completely blocking any view of the city. Not the view I expected when booking a balcony room.
We love the landing and all the places to eat and shop. The beds could be a little softer. The staff were fantastic. Chrystal and Haley were wonderful!
Location is perfect
The cost is very high in relation to what the hotel offers. I believe the Hilton Convention Center is better . I never will back to this hotel
Close to shops and attractions.. my grandkids loved the pool
The bed was a pillow top. The rooms were big.
Customer service was horrible! My fiancé was treated horribly for having Hilton rewards but since we booked with booking and not Hilton we got no benefits. We booked with the free breakfast and it took 3 trips to the front desk to honor it. Vallet was rude when there was zero room to park outside and we were coming back around 2pm. In room dining doesn’t answer calls and waits until the end of hours to call back.
Location and staff. Responsive with tech support when we couldn’t figure out the tv lol.
Couldn’t get any hand soap. Bathroom door would not lock and came apart.
Clean, and easily accessible to our plans
The only parking is in the garage and our vehicle was too tall
Clean. Great location
Well kept
The location and not having to drive anywhere.
Not having free breakfast🤗
Size of room and bathroom Balcony location was excellent
Housekeeping, lack of soap in shower, one bed had what appeared to be sand /grit Lack of coffee and straws and coffe machine in lobby was out of order
Great people great place 👍
The weather ☁️ sucked
Staff was amazing and took care of my family beautifully
There isn’t anything not to like
Location great, staff excellent.
Noise from street below, cost pretty steep.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.96/10There were multiple mentions of dirty rooms and issues with housekeeping.
Service
9.43/10Feedback highlighted fantastic staff, although there were significant complaints about customer service inconsistencies.
Location
9.47/10Many positive remarks about the hotel's location being close to shops and attractions.
Room Quality
8.42/10Rooms were described as spacious with comfortable beds, though issues with cleanliness were noted.
Amenities
7.95/10Mixed reviews about amenities; positive mentions of pools, but complaints about lack of soap and coffee.
Value for Money
7.41/10Several comments indicated that the pricing did not match the offered experience.
Food and Beverage
8.46/10General satisfaction, though mentions of missing free breakfast were noted.
Overall Experience
8.93/10Overall, guests reported a positive experience but with some reservations.