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Font, Saint Patrick's Square, City Centre, Auckland 1001, New Zealand- Sculpture
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Resort-Style Facilities:
Experience a touch of paradise at Heritage Auckland with our indoor and outdoor heated rooftop pool, tennis court, spa, and sauna.
Convenient Location:
Situated in the heart of Auckland CBD, we are just a short walk from iconic landmarks such as the Skytower, Viaduct Harbor, and Queen Street. The Britomart Transport Center is also conveniently close by.
Spacious Rooms with Modern Amenities:
Relax in our well-appointed rooms and suites equipped with satellite TV and complimentary WiFi, perfect for both short-term and long-term stays.
Escape to Heritage Auckland for a memorable stay in the vibrant city.
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
47 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen bed (151-180 cm wide), Queen bed (151-180 cm wide)
Room details
140 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
47 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
91 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Large bed (151-180 cm wide)
Room details
61 m2
Pool View, Courtyard View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
35 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
47 sqm
Harbor View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
64 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen bed (151-180 cm wide), Queen bed (151-180 cm wide)
Room details
140 sqm
Harbor View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
30 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Great location
No late night bar
Easy to get to. Parking excellent. Pools and gyms
Roof top spa was filthy, had hair floating in it getting caught on fingers and toes. Had scum floating on hop and was quite cold. Spa inside was cold as well. So many children unsupervised or poorly supervised, misusing gym equipment,spas and pools.
Great location and easy to get around
Spa was a little too hot to general use, and needed heavier weights in gym
pool area
Great location
N/a
établissement et personnel très agréable vue de ma chambre sur la sky tower
rien
Well located
-
Loved the pool, great location
Beds were comfy
Staff weren’t helpful especially when fire alarm went off at 10:30pm, lack of comms and no help at all to try get everyone back to their rooms in an orderly fashion
Location View was okay, too
Bed fell apart in the middle of the night
I booked the room last minute and received a complimentary room upgrade as there were no rooms left that I had booked for. The Reception stuff were great and got it all changed with no hassles!
Ubicación
Las habitaciones son antiguas, mucha alfombra vieja (tanto en habitaciones y pasillos). Los ascensores están en un solo sector, alejados de prácticamente todas las habitaciones.
We had two rooms and one was really big and one was a standard size. The beds were incredibly comfortable and luxurious. The outdoor pool, spa and gym facilities were very nice. Staff were very lovely. Great housekeeping daily. The car parking (extra cost per day) was designated and secure. I really could not fault the hotel for this stay. Beds were exceptional. Decor is nice. Location is excellent.
Nothing.
Nice rooftop pool. Close proximity to Sky tower and restaurants.
Difficulty connecting the TV with WiFi.
Staff were helpfull
The whole building along with rooms are Old and Tired, Clean though but tired. very confusing for the twoers and parking
Bed and room size. Very quite. Good dinner.
Buffet breakfast
Comfortable, great views, spacious, coffee machine
Location, Facilities, Beds and Staff can’t be beaten.
Nothing really, miss the valet parking but not a major.
The staff were friendly. The room was spacious, clean and quiet. The bed was super comfortable. The shower was hot and had great pressure.
To get to the shower over the bath was a little difficult, the bath was a bit slippery, a hand rail or bar to hold would be helpful if possible.
Proximity to the CBD, tidy, friendly staff.
N/A
It’s always clean and tidy friendly staff and great location
The spa and pool is perfect
Good location to Sky City
Couldn’t turn aircon to a comfortable temp so had to turn it off as room was too cold
Comfiest of beds, beautiful pool/spa area. Really clean, close to conference center. Friendly staff. Excellent value for money.
Breakfast music playing 8am Sunday as my room overlooked the courtyard.
Location amazing, the roof top area to meet up amazing, the space in our room overlooking the rooftop pool The beds were devine ✨️
The elevator closest to the pool was out of action. The buffet breakfast was underwhelming.
The rooftop pool was excellent with loungers to sit and enjoy the view.
The sauna was out of action for our stay which we were not made aware of
Love weekending in CBD, celebrated daughter's birthday and warriors came away with the win, rooftop pool and spa as well as gym beautiful 😍
Cost effective. Central location.
The standard has dropped a bit since last staying at it was noticable. Quite nō friils. Nō longer a bar in reception area. Furniture in reception area is looking worn and tired. Check in and out took too long considering most of ig is done online.
We were upgraded to a bigger room because the beds were made up as singles - was no hassle and staff very pleasant to deal with
The fact that beds were in single and had requested a double which was confirmed on booking
Very spacious. And the roof top pool with the view.
Location was good
Having to pay $120 for an extra bed for our child despite booking for 2 adults and a child. On our last night we politely asked the staff member at the concierge desk to take a photo of us however she replied she was too busy.
I absolutely loved how they upgraded us after my daughters surgery,left us a sweet note& chocolate 🍫 you guys are awesome this is why we stay with you ❤️
Pillows,they just aren't the comfyiest
Central location Good price
Other guests were noisy
The roof top pool area was beautiful with great views
Good location for most Auckland areas. All walking distance.
Clean big rooms staff were awesome
Nothing
Location and the good space of the room!
The place wasn’t very clean. In particular, the curtains and carpets looked old and dirty.
The location was perfect and the staff were so helpful
Everything was perfect
Dont access on netflix
Loved the pools, enjoyed my stay very much
Rooftop elevator was under repair so have to go to a diffrent floor to access the pool, but didnt bother me much. Should be up and running again soon 🤞🏼
Lage, Indoor- und Outdoor-Pool, freundliches Personal
Bereich von Sauna/Indoor-Pool in die Jahre gekommen, aber gut nutzbar
The Heritage beds are always the most comfortable beds! Always have such a good sleep!
The shower leaked out the bottom creating puddles on the floor so needed extra towels to mop it up, otherwise the room was great!
The customer service was really good in check and check out- the two swimming facilities and gyms and the beds are unbelievably comfortable
Nothing
Great for the family, loved the swimming facilities. Loved being in the middle of the city, walks to dinner.
Great location lovely staff
Where we stayed i was kept up all night with noise above us They had a heavy foot so was walking around till 1am. Pillows aren't very comfortable so didn't sleep much but otherwise lovely stay
Posizione centralissima, stanza enorme, fornita anche di cucina accessoriata. Letto molto comodo. Le ragazze della reception sono state carinissime.
Arredamento un po' stanco e divano un po' sporco, ma nel complesso tutto bene!
I loved the roof top pool! And the size of the room the bed to super comfortable!
Just a little dated but definitely functional
Location
The long wait to check in
Loved the quick check-in. The room was nice and big. Kids loved the pool and Spa
The lifts being out of order to the pool level.
Close to everything staff was very friendly and helpful.
Good size comfortable room. Very comfy bed with soft pillows. A/c worked well to heat room and able to control heating. I’m sure cooling would be the same. Nice to have tea and coffee making facilities and a fridge in room. Able to leave luggage during day until my plane in the evening. Fantastic roof top pool with wonderful views across the city.
Room had no view - instead faced inward looking down on restaurant. No breakfast available Rooms a bit dated
Bed and room
Bathroom dated
Thye pool and spa was a highlight for the kids. The room was nice and big for the family. Nice views of the city. Handy to town.
The room wasn't clean and tidy when we first arrived however reception was going to upgrade us. We didn't take up the opportunity because it would've meant packing up our belongings so we stayed in the same room.
Fantastic location. Close to central CBD, port, sky bus, etc. Clean and comfortable. Very helpful staff especially Anne on reception.
Was a bit dated but wonderful solid wood floors, if a bit uneven.
Great location and parking was easily accessible. Staff were super helpful.
Room hadn’t been vacuumed or dusted very well.
The location to our conference we were attending and value for money for the amount of staff needed to accommodate.
Nothing
Welcoming, pools, sauna, gyms,tennis court
Nothing it was all fantastic
it was excellent for location and the staff were good but the sauna wasn't working and hasn't been for over 6 months, I booked this hotel because it had a swimming pool & a sauna , the was great ,
Sauna not working, couldn't get breakfast until after 7 am too late . the room was huge and comfortable but it was old , the bathroom very dated .
Absolutely everything! Perfect hotel to stay at and it has everything! Gym, Pool, Spa on the roof. The rooms were very clean and came with everything that was needed. The staff were very lovely and so helpful! Will 100% be back!
Nothing everything was perfect!!
Handy location and friendly staff
Pillows were super soft
The staff were amazing very welcoming and accommodating 😊 Location perfect I reccommend to everyone
Elevators stopped working after a power surge. But the staff were efficient at helping us navigate The Bar was underconstruction during our stay unlucky timing. Our rooms absorbed people yelling from the pool abit to early for us in the morning.
Great location, rooms are clean and warm
Didn’t like that there are 2 separate buildings and there is no mention of this when booking through booking.com, also the parking situation we were put in the carpark underneath the heritage but stayed in the rendezvous, also check in and check out was in the other building 😓
Location, size of room
Lack of seating in the family room. We were 4 adults and our room had 2 chairs. Lack of crockery and glasses for 4 adults.
Great place to stay right in the city handy to get everywere
Nothing
Smelly and dirty
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.78/10Several reviews mention issues with cleanliness and strong odors.
Service
9.25/10Friendly and helpful staff were frequently mentioned in reviews.
Location
9.29/10Conveniently located with great access to attractions according to multiple reviews.
Room Quality
7.74/10Some rooms were described as dated or uncomfortable.
Amenities
8.27/10Mixed reviews on amenities, but positive mentions of the rooftop pool.
Value for Money
8.23/10Good value relative to location and facilities.
Food and Beverage
6.78/10Negative feedback regarding breakfast options.
Overall Experience
8.25/10Generally positive experience, though some aspects need improvement.