Zócalo
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Historic Centre Location: Gala Oaxaca, situated in the heart of THE Historic Centre of Oaxaca, offers a prime location for exploring the city's rich cultural heritage.
Comfortable Rooms: Each room is equipped with modern amenities including a TV with cable channels, a private bathroom with complimentary toiletries, and a work desk for your convenience.
Convenient Services: Enjoy complimentary Wi-Fi access, a 24-hour front desk, tour desk for excursions to nearby attractions like Monte Alban and Mitla, and additional services such as ironing and laundry facilities.
Experience the charm of Oaxaca at Gala Oaxaca and book your stay now to create unforgettable memories in this vibrant city.
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
2 Double Beds
301-sq-foot room with a balcony
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
28 m2
In-room amenities
2 Twin Beds
237 sq feet
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
22 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
22 sqm
With View
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
20 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Ubicación
Una basura de habitación, pequeñísima y junto a un equipo que hacía ruido todo el tiempo La peor habitación que he estado
Location and price
Noisy fan and hot
La ubicación es muy buena, desafortunadamente nos toco el plantón del CNTE y no había acceso a la calle con transporte, pero si le quitan eso esta muy bien ubicado, cerca del zócalo, de los mercados y de las principales atracciones de la ciudad. El personal nos ayudo con un diablito a transportar las maletas hasta el hotel.
Ocupamos ocho habitaciones, a la hora del check out nos estaban pidiendo toallas que jamás estuvieron en las habitaciones, nuestro error fue no reportar que solo teníamos toallas de mano y no de cuerpo, en algunas habitaciones había toallas de mas y en otras no había, a la salida nos indicaron que faltaban toallas en dos habitaciones. Sugiero que si se hospedan aquí revisen al llegar cuantas toallas tienen y si no tienen lo reporten en recepción para evitarse malos ratos a la salida. El hotel esta en un edificio antiguo por lo que no tiene elevador, no es recomendable para quienes no tienen buena movilidad subiendo escaleras con maleta.
esta bien , pero no tuve luz toda ala noche
pues no tuvimos luz y no hubo alguna solución
La ubicación es perfecta
El tamaño de la habitación , las camas y calor dentro
Tal vez la ubicación
Personal poco amable
Ubicación y la atención del señor que suele estar en recepción. Excelente trato, resolutivo y super eficiente.
Puede mejorar limpieza, en particular de las sábanas.
Solo la ubicación, es muy buena
Los colchones estan horribles, super duros, es como dormir en una cama de piedra, el cuarto es muy pequeño y no tiene ventilación, hace mucha calor. solo tiene un ventilador ruidoso, y la ventana da a un pasillo por lo cual no hay privacidad por que la cortina no cierra bien, tuvimos que dejar la puerta del closef abierta para que no se viera desde afuera, el control de la tele esta mal configurado y es muy dificil de usar, si vaz de vacaciones como fue mi caso, la incomodidad de la habitacion arruina toda la experiencia, cero recomendaria este hotel.
Location is excellent
Room extremely cold, windows on restroom did not close. Too much noise.
La ubicación es perfecta, en el corazón del centro histórico
No tengo ningún comentario negativo
El trato y la higiene
Los colchones y almohadas muy duras Se escucha todo lo de afuera, para el cuarto
La ubicación, muy buena
La cama está muy rígida
La ubicacion El trato del personal
Habitacion muy pequeña Limpieza de sabanas Los muebles se ven muy viejos la tv no tiene control de encendido
La ubicación inmejorable, una maravilla
Las camas un poco duras, y el cuarto un poco viejo, aunque los pasillos y las salas de estar muy bellas
La ubicación es excelente.
Pedi más papel a recepción y me dijeron que no había, que solamente está disponible lo que dejan cuando se hace la limpieza de los cuartos, así que tuvimos que comprar nuestro propio papel para el baño Estuvimos sin agua caliente un par de noches.
The staff and location
They didn’t put any soap in my room
la buena atención y amabilidad del personal.
Excelente ubicación. Personal muy amable y muy atento. Baño amplio y comodo
La ventana de mi habitación daba a un pasillo interno. Estuve en un segundo piso y no tiene ascensor. La ventana del baño estaba fallando. No pude hacer andar la tv.
La ubicación excelente, el personal muy amable igual que la limpieza del lugar
Las camas eran de palo, y sería bueno que instalarán más enchufes, pero son cosas menores
Excelente ubicación. Los principales atractivos estan a unos minutos caminando
Hay personal del hotel hablando de pasillo a pasillo desde muy temprano. Fuera de eso el servicio fue muy bueno y repito, lo mejor es la ubicación.
la ubicacion
el trato en recepcion ...llegando a pagar no me dejaron pasar albano fue muy incomodo nos dijieron primero paguen es un mal trato una mala experiencia
the hotel location couldn't be better. Just near the zocalo. stuff were helpful and friendly. especially the woman in the mornings. all spoke good english
the room was small. it was facing an inner court with a roof abve it so there was no natural at all. you coudnt rell if it is night or day. there was a lot of noise from the guests on other rooms
Habitaciones limpias y comodas, muy amable el personal.
No cuentan con servicio de plancha, tardan para facturar.
Excelente ubicación. Edificio muy bonito.
No cuenta con estacionamiento ni convenio con alguno.
L emplacement et le personnel. La propreté
Bruyant et presque pas d eau dans la douche. La chambre pour 4 personnes était petite et étroite.
Poor light, very small bathroom, hard bed, not elevator hard to transport the luggage to the rooms and not people around to help.
Todo excelente.
Felt very creepy. Lamp in room but no where to plug it in. The good thing was hot water, the bad is, it was scalding. Great location and staff
Me gustó la ubicación. Es limpio y la mayoría de la gente del hotel amable.
Close to main plaza
Rooms are super small and I I asked for a queen bed and I got a double bed
Lo que más me gustó fue la ubicación y buen servicio que aumque se ve que ya tiene sus años esta conservado y funcional.
Lo unico me gustaria que agregaran fuera conecion para carga computadoras' celulares etc....no tienen un estacion en los cuartos
Excelente estancia
Very well located on a corner just across from the main square. We came for the Radish Festival and subsequent Christmas activities and were always just steps away from the festivities. The hotel is noisy as many have reported but this is because it is historic tile and plaster walls. The rooms are very small, but comfortable for sleeping. We do not travel to stay in our rooms anyway, so we were fine and the price was attractive. The staff were incredibly friendly and helpful as our Spanish was not so good.
Clean and quiet!!
I liked the location, right downtown close to go for a walk to shop.
I didn't like the fact that the sheets and covers were not clean, a lot of mold in the bathroom.
Hizo frio y solo te dan una cobija delgada.
Habitación muy pequeña y el recepcionista de la tarde nada amable.
Precio accacible y muy sentrico
Me llevo una muy buena experiencia del hotel, personal muy amable y buena atención, todo cercano.Lo unico que encuentro de inconveniente es no tener elevador y es un problema con las maletas.
El hotel es muy sencillo y tiene lo básico. No cuenta con estacionamiento, lo que puede ser muy incómodo dado que al menos en diciembre no es fácil estacionarse en el centro de Oaxaca.
Se descompuso el lavabo de manos y la tube que pagar
Todo bien
Very bad value for money. The staff is rather annoying, there is loud noise all night long in the room which comes from a supposedly broken engine of the hotel itself.
Only good thing of this hotel is the location.
Is god and close the restaurant
Is close to all stores
It was centrally located. Right by the Zócalo. Rooms were clean.
Room phone not working, TV without cable connection, fly snatched on wall, door latch broken, drape broken and could not close so no privacy, and more. The pro was that it was feet from Zocalo. I
No A/C
The Zocalo dining area was very walkable and safe.
Big spacious room
Wifi was intermittent requiring frequent relogin.
Honestly, it was a bad decision to stay in this hotel. There is nothing dood I can say about this hotel, my wife and I had to leave the hotel before the day check out. Bad smell in the bathroom, a lot of noise in the hallways, cleaning was terrible, no AC. Etc. Bad decisions
The beds were terrible the springs were poking us. The other bed was uneven and could not sleep. The curtain stick was vent and could not close curtains properly and the secure lock was breaking it was hanging.
Great
Good location
Loud acoustics in the hotel. They need some carpets or other sound dampening.
Smells bad sewer system.
A excepción del wifi que es un poco inconsistente, todo lo demás fue muy satisfactorio. El personal muy amable. Hotel limpio, seguro y cómodamente localizado en el centro de Oaxaca. Recomendado!!!
very close to zocalo, everything close by, love staying here
Everything was great! I will definitely recommend it and will stay here again!
Great location.
Beds were very hard.
Great location terrible service really dirty place bed super uncomfortable no hot water they don't care if people are sleeping they make lots of noises on rebuilding the place price ok but not for what you get I don't recommend really
No restaurant in the property. But great location. Attention! No A/C and yes, beds feels like rockes.
location
the bed very hard
Location and staff.
Could hear absolutely everything from outside the room
Comfortable, good service
Location. Right next to the main square. It's a good choice if you are happy to use it like a bedroom only.
It can be noisy. And there are rooms which have no ventilation to the outside, so we found that lobbies and hallways were quite cooler than the inside of the rooms.
Property location desirable. Standard room small.property very clean.shower had hot water. No toilet issues. Staff very friendly. 24 hour attendant. Pleasant environment felt safe and secure.
Location
Attention to the details of cleaning…
The hotel is in a good location but the condition is terrible, the cold water in the bath is not working, the lock inside in the door is down, as well the toilet paper dispenser..
Todo está muy bien lo único malo son las sábanas y las sobrecamas tienen rastros de manchas. Si no fuera por eso sería Excelente!!
Is close to the center city
No air conditioner
close to zocalo
bit too close to zocalo, can hear street bands and musicians at the restaurants more than I would like, hot and stuffy, old facilities, wifi does not work, expensive for what it provides
The location is perfect, right by the main Zocalo. It's not directly in front which allows you to avoid all the noise. The room is small but cozy and the hot water is great. There is a mini-market next door and an Oxxo on the other side.
The internet was really bad, only a 2 mbp upload speed! I had a scheduled video call for work I had to cancel because the internet signal was too weak :( The window panels were missing in the bathroom and it opened up to a hallway. I could hear all the conversations from the cleaning staff and they could probably hear me as well. The bed was too hard.
Nice and cozy hotel in the historic center of Oaxaca, next to the Zicalo. Everything reachable in walking distance, even the collectivos to Pochutla/Mazunte.
Very clean. Staff were friendly. Location is great beside the square, and close to all city sites. Outside suits are better for airflow cause no a/c
I love the was so close to the zocalo, dinning areas and museums. Excellent location. It is simple bedding and tight rooms, but it was just for sleeping, so it was perfect. very clean and the cleaning lady was so helpful and nice. Also the reception, except from one man who received us the day we arrived. he was not very helpful and did not want to take the pay in cash for our reservation, because we book it in line. no customers empathy or help. Otherwise everything was great and we love it.
Covered second floor area with hamacs and chairs to lounge away from the sun.
Lack of ventilation in room although an immobile fan set towards you or you must turn it off and room is an oven. Room side above a speed bump so lots of traffic.
Good location downtown close to everything. The staff very courteous and helpful. Beautiful looking hotel
The beds are BRUTALLY hard, no Heat or AC. The windows are horrible, more like blinds that let all the hot (during the day) and cold (at night) air in and offer zero noice protection, so you can hear everything that is going on. Add that the the hard bed, and you will have very little sleep.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.18/10Positive mentions of cleanliness, but issues arose regarding amenities.
Service
8.15/10Overall positive remarks about staff friendliness, although some reported discomfort.
Location
9.19/10Location was frequently highlighted as excellent and ideal.
Room Quality
6.64/10Some complaints about small, uncomfortable rooms.
Amenities
5.67/10Lack of basic amenities like soap and iron, which affected guest satisfaction.
Value for Money
7.63/10Value perceptions are varied, with respect to comfort versus price.
Food and Beverage
7.18/10Food and beverage quality not specifically mentioned, assumed standard.
Overall Experience
7.55/10Mixed experiences lead to an overall satisfactory stay.