Milan Garden Inn

Little bit run down the property but everything was was very clean

Very poor

Bathroom was brand new top to bottom Carpet was clean but dated

I was disappointed by the actual Inn accommodations compared to their website images that might have been taken when it was in better condition. Definitely the reality is not as depicted.

not really like it

Good place

.

Didn't like the fact that I was billed in US dollars when I live in Canada and the hotel is in Canada

3 stars

Adequate if you only need a bed for the night. Dated with minimal amenities.

DO NOT stay there!!

Plain and simple . Room is painted but the carpet floor and the bed cover is terrible. Bad TV reception. Broken light fixture

Microwave damage! Poor condition for customer living!

Surrounding properties are run down, with closed up buildings and unkept facilities

No comments

All bad

Bed comfort good and the Internet is very bad. The pool was not maintained and the play ground equipment was very old. The shower curtins was very dirty and should be changed.

Bed was fine.

Great

Nice private spot clean convenient quiet all good

Nothing bad, just ok.

Wonderful experience

was given a password for WIFI but the WIFI was very weak and couldn’t access anything on my iPad. Thankfully, I had data on my mobile. when we came back to the motel at night. lighting was non existent and driveway was hard to see. missed the first one and thankfully at least there was another driveway

Family owned and good price a little dated but great values for a last minute booking

- paint on bathrooms walls are peeling off - side corner of bathrub is rotting - irregular water temperature - filthy carpet, presence hard water - owner/manager is not welcoming and friendly, I booked 2 nights at this "hotel" for a family room of 3 beds. For 500$ for 2 nights, I could get much better.

The room was clean and simple. We would stay again.

Nothing fancy. Good enough for this price.

Very nice and quiet place.

Very dated, for starters… the microwave had dials on it?!? The bedding was straight out of the late 70s. The internet brought back memories of dial-up. It was too slow to stream entertainment, let alone browse the internet or apps like Amazon. The TV received 9 channels, and two of them were duplicates… You absolutely get what you pay for. In seriousness though - the location is the selling point. I was in the area to watch a basketball tournament at Brock University in St. Catharines, and it was equal distance to run into Niagara Falls for entertainment after hours.

Cheap and basic stay. Did the job for a one night stop over

Room where we stay bath tube no water draning, no hair dryer , and lots more miss

Nice place Quite place Clean room Polet stuff

I would not recommend this motel. The owner is rude, inconsiderate, and unfriendly The bed was uncomfortable, the pillows were old and soft. Probably 5 yrs old I had a zoom business call, and I asked for a 30 min extended checkout 11:30. He said NO !? Just NO. The parking lot was empty. Owner needs to learn how to run a successful business. The reviews clearly show it’s a poor rating.

All perfect

The host was very friendly and welcoming. Room very clean. Will be back.

It was a cheap place to spend the night.

NA

Le motel est vieux, mais il est propre. Cest tres tranquille. Nous avons apprécié l'endroit malgré quelques reparations qui pourraient etre faites.

Family friendly budget motel

Exactly what I expected. Simple, affordable, clean accommodations.

People are wonderful

Good place and the staff is good

Not so good,toilet and washroom is not in good conditions, flies in the room ( 6 to 7 ) Smell in the room is horrible, fridge need to be replaced.

very cool view

Needs a bedside lamp..and some TV channels would be nice.

Good value for money.

Dirty amd bugs on the bed

This is an older property. I have no problem with that. The room was fairly clean, except the bed sheets did have a couple stray hairs and debris, so they did not appear to be clean. No evidence of bedbugs though. We made the most of it and slept on top and not in between the sheets. Our room had a refrigerator that didn’t work. There is no ice machine or coffee. Available. I don’t need a fancy breakfast or a pool (they have a pool with no water and a playground that looks about 40 years old) to be happy. But I generally do appreciate ice and coffee. The mosquitoes in the area are terrible. It’s hard not to get them in your room when you go in the room at night. Minimize it by shutting the door fast! Our room had some flies. Maybe they came in with the mosquitos, but I don’t know. They were a little annoying. It’s not all bad. The property is very quiet. The beds were actually very comfortable. We both slept well. There are some extended stay guests we met who were really nice. The man who checked us in was very polite. The bathroom was incredibly clean and the shower had great water pressure. Still, I probably would not return.

This is definitely a budget motel. It was clean. The bathroom is quite basic. The AC was noisy and prevented a good nights sleep. The pool was been left to decommission. We were told the jacuzzi tub didn't work but still disappointing. Too much money for a very basic room.

Nice

good option for a budget stay around NF. A little farther out than some places.

While fairly nicely kept up the accommodations are very dated and in need of repair - particularly in the bathroom around the sink. But that being said I feel the proprietors have done their best in attempt to keep the price down in an accessible area. The television needs replaced as it has a line down the screen also the fridge freezes everything It could also do with bed side lights. But honestly we were pleased and will definitely use these accommodations again

The property is simple bare bones, but is priced accordingly. Be sure to get a smoke free room, as it appears some rooms are not. It seems that ours was scented to mask the smoke odour, but the masking was as bad as the smoke odour.

Terrible customer service. There were too many mosquitoes who welcomed me when I enter the room. There were bed bug marks found on The side of the bed which seems dirty place. Also, the pillows had some hairs which seemed like they never change it. The manager working there don't know how to talk professionally. He literally became abusive when I complaint about mosquitoes & bed bugs. I decided to leave in the morning because the listing was not described as in the pictures as well as customer service. I was offered a ROOM SPRAY to Prevent mosquitoes which I denied because living with my Infant. I had to go through Expedia agents to get my refund, but they couldnt help me saying owner has no refund policy which is ridiculous! They Are making free money beware of those scammers! They have NO REFUND policy because they know that customer would ask for refund after seeing their place. Also, the room pictures are totally different than posted in the ads of Milan Garden Inns. They were supposed to refund me, but I assumed that I gave my money to charity

I enjoyed my stay at Milan Garden. The staff is friendly and helpful. It is quiet and clean and close to restaurants. Thanks

It was good for a last minute choice

too many flies around.

nice quite place

Ok price way too high

Cheap but overall a bit tired. Don't believe the picture of the pool it doesn't look like it will be in use any time soon!

It advertised a pool,and the pool was empty and beyond repair

I chose this place based on a modest budget. I have stayed in similar motels previously. This place was clean. Lots of hot water. Bedding was reasonably good. _Brand new knob and deadbolt locks._ The proprietor was kind and soft-spoken. :-)

Price was great. Comfortable bed.

nothing

Beds were comfortable for a hotel room. Overall clean. Slow bathtub drain.

We were disappointed to find the pool empty, especially since it was over 80 degrees F. Other pools for other hotels in the area were also drained so may have been due to conservation requirements. There is a great pizza take out restaurant nearby and also a cool playground about a mile away that as a zip line swing. It is a good hotel for a comfortable bed and does still have its own little playground which kids enjoyed playing on while I got things packed up in the morning.

You get what you pay, so just don’t expect too much. Shower was not working and couldn’t tell it to the staff because nobody was around. Positive were the 3 beds for our group of 4

Bed was comfy, that's about it.... I believe they're on well water as water smelled funky. Bathroom was somewhat run down (paint peeling, no fan, broken mirror, toilet took 30 minutes to fill after flush). TV was HD with a handful of SD channels. Walls were paper thin, neighbours partying at 2am was fun. The glorious pool featured in all their photos wasn't even filled.....wouldn't stay there again. On the flip side the microwave and fridge worked.

Unique: chickens walking in the front yard. Didn’t like: big bug in bathtub, ant in one bed, price too high. Liked: room was clean.

The property is nothing like the pictures. The area is unkept , overgrown with weeds, the pool is full of sludge and garbage. The main entrance is unkept and smells of body odor and stale food. They have a no refund policy so if you pay in advance of seeing the place then you are screwed for getting your money back.

Pool is out of service, likely for a long time. Claiming a pool is misleading. We picked this hotel because it claimed to have a pool, which was non-functional. Again, the claims of a pool for this hotel are false & misleading.

DISGUSTING !!! DONT YOU AS EXPEDIA CHECK THESE PLACES OUT ! YOU HAVE A MORAL RESPONSIBILITY TO YOUR CUSTOMERS !!! THE PLACE USE TO BE AN BEST VALUE AMERICANS INN. NOW A PRIVATE RUN MOTEL. ITS HORRIBLE. MOLDY SHOWER CURTAINS. NON WORKING LIGHTS. CRACKED WALLS. RUSTY MINI FRIDGE FULL OF WATER. DIRTY CARPETS. GARBAGE STORED IN FRONT OF OUR FIRST ROOM. FULL GARBAGE BAGS STORED OUTSIDE ALONG THE DIRTY EMPTY POOL. DISGUSTING YELLOW STAINED BROWN PILLOW. BADLY STAINED UPHOLSTERED CHAIRS. CIGARETTE BURNED SHEETS. THIN 20 YEAR OLD COMFORTERS. FILTHY ROOM. I CAN GO ON AND ON ABOUT THIS RUN DOWN HELL. DONT DONT STAY THERE ! PICTURES SHOWN TAKEN WHEN IT WAS BEST VALUE INN. STAY AWAY. EXPEDIA STOP SHOWING FALSE OLD PICTURES ON YOUR SITE, WHICH IS MISLEADING AND SCAMMING YOUR CLIENTS.

TV had a wide pink line down the right side of the screen. Other than that the place was clean and comfortable.

It was clean and bed was comfortable. Very quiet. Simple room nothing fancy but very afordable.

The rooms were clean and somewhat updated. The only thing that would make the rooms better would be getting rid of the carpet. The beds were comfortable. Our limited interaction with the personnel was polite, courteous, friendly and helpful. The location is great because you are only about 5 minutes from all the action of Niagara and less than 15 minutes to St. Catherine's. We would definitely stay there again.

Was only there for one night and find it clean but not enough tiwels and it was out dated

Just need a place to spend the night

The room has a bit of a smell to it. Not fresh The bed was very hard did not sleep well

Wifi was erratic. Channel selection on TV excluded some basic channels. Rooms need a makeover, old looking. Beds were comfortable.

Very old and needs updating. No coffee maker in room, no kleenex in room, no laundry bags, no vanity, no safety locks etc. cover on mattress not clean.

It was okay the pool was good the staff was okay it was close to Niagara fall

Great price and value for the location and time when we met

clean, quiet, and not even a cig butt on the property. Great value for the money. Mr. Hann the owner was always out and about cleaning the pool filter attending to the garbage, and generally keeping an eye on things.

Stayed two nights, slept well. The room was cleaned and refreshed daily. Very clean and well maintained room. If only the TV channel selection was better, the stay would have been a perfect 10.

Was good quiet place

It was as expected and we were happy for our 1 night stay.

Very friendly people The rooms were dated but nice and clean

This is not worth the price. I've stayed in better for much less. There were many places in the area advertising for less per night and they all had vacancies. Wasn't horrible but wasn't beyond okay.

Good, clean rooms, great price, quiet and a friendly staff,bed was very comfortable, It was a little out of the way, but the peace and quiet were worth the extra bit of a drive. No complaints about the room or the service,

The hotel was fine. The price was right. It was kind of in the middle of nowhere.

Gross. Lazy owners. How hard would it be to wash spills from walls, accumulated filth from radiator, accumulated pubic hair? Googled images to compare to small beetle crawling across pillow. Not bed bug, tick or flee. Thank you. Know it's cheap, but this is savage.

It’s fine. The rooms are dated but everything is in good condition and clean. The bed was comfortable. Not many channels on the tv but that’s ok. The location and price were what attracted me and it didn’t disappoint.

Clean and quiet. Close to what is needed. Good value. Friendly staff.

Very clean place, helpful people.

A lot bed bug,dirty,old....trust me dont stay in this place...

I have stayed at Milan 2 times now staff very friendly rooms very clean would stay again

staring right at a jacuzzi tub as soon as I opened the door. Cigarette ashtray by the window ledge so you know that even if the room on the door says No Smoking that people are smoking right outside the door. When I sat on the bed , all I could smell was tobacco. Room needs several repairs. No coffee maker. It was a bed to sleep on because I could not find anything else I will never stay here again.

Easy to find. Room was comfortable. Parking right outside my door. Staff was very friendly and helpful.

It was too far located for my purpose and so chose to stay at the Four point instead