Azur Lodge

I loved absolutely everything about Azur, a score of 10 is not enough. I don't have the words to explain how exceptionally beautiful this place is. We were treated above and beyond anything I ever expected. Every single staff member made us feel like we were the only people there, it felt like they were there just for us, they felt like family. They could not do enough for us I have never experienced anything like our stay with Azur. The View was Spectacular the breakfasts were perfect, I can not say enough on how great this place is but it is the staff that make it that much more special.

There is nothing that I didn't like, everything was just perfect.

Excellent breakfast

No real non-alcoholic wine options

Breathtaking views. Close to town. All of the staff were very accomodating and lovely to deal with. The villa is private and has everything you could ask for including heated tiles! Would 100% recommend to those looking to holiday in luxury.

Everything from staff to breakfast was perfect. The location is spectacular

Location and the views were outstanding. As importantly it was also clean, calming and relaxing- just what was needed. Staff were friendly and accommodating with good service all round. Accommodation was spotless and well furnished

Steep path to accommodation which would be treacherous during wet or icy conditions. Afternoon tea was average.

A fantastic stay at a beautiful place ! Loved this. Staff were exceptional! And food was great. Wouldn’t hesitate to recommend this hotel.

super comfortable lodge, with spectacular Queenstown views of the lake and mountains! met some wonderful people also staying here in the cozy lounge area over drinks before dinner.

nothing!

Um paraíso. Lugar especial, conforto , vistas incríveis, privacidade, amplitude. Como ficar numa casa no paraiso. Eles mimam a gente.

Para el nivel de hotel, y el precio que se paga, encontré que no estaba a la altura el nivel del restaurante. Había una oferta muy limitada de platos. más bien tipo sandwich, y no había platos de cocina caliente.

- The views - excellent service - excellent room - breakfast with a view

- in house dinner options for in room dining would've been great

Spectacular view of mountains and lake and wonderful hospitality by all.

The views were absolutely breathtaking. Staff very friendly. Room completely comfy and the tub with the best lake views. Absolutely amazing!

Nil

The views and the staff were amazing.

A bit out of the way - which was totally fine - the staff are willing to drive you into town which is only a few minutes away - but why would you want to leave!

Lovely private villas in a beautiful secluded part of Queenstown.

The process for ordering dinner wasn’t very clear - we couldn’t tell if we were supposed to order UberEats directly from the iPad or if we were supposed to call reception. In the end we decided to head out for dinner each night so it wasn’t a big deal but it should be made a bit clearer.

The room itself was nice - essentially reflected the photos. The property as a whole has a nice location. The arrival experience was excellent, which I'd say was down to one particular member of staff being well trained.

Had been looking forward to this stay. Given the high rating, expectations were high. On arrival, the experience was excellent. After that, it slipped - perhaps because we never saw that person again. The view from the room was nice but could have been better if we'd had a better positioned room, so that was disappointing. Service at breakfast was very slow. For the number of staff standing around, it seems only one or two were able to prepare the food. Given that it is a small hotel, and given the cost, would expect a higher standard. In terms of the food, the cooked options were good, but the buffet was average. Would be better to not provide a buffet, rather than an average selection. Also, the communications re the "additional extras" was not particularly well executed. After being told that evening drinks were included, when we attended, we were provided with menus with prices - with no explanation as to what was included or not - which was confusing and uncomfortable. Overall it felt like the staff were very green and not particularly experienced. If you are charging five star prices, and aiming to be a five star experience, that really needs to be addressed. You cannot rely on the view alone - especially in Queenstown - to prop up your rating.

Food delicious

Truly amazing

Unser Aufenthalt in der Azur Lodge war einfach spektakulär! Schon die Anfahrt war atemberaubend, und beim Empfang mit Tee und Sekt in der Bibliothek, mit Blick auf den See, fühlten wir uns sofort willkommen. Die Lodge selbst war bis ins kleinste Detail durchdacht: flauschige Bademäntel, Yogamatte, Taschenlampe, Wasser aus Glasflaschen (selbst in Neuseeland keine Selbstverständlichkeit) und sogar eine Waage – sehr angenehm, um mal wieder ein Gefühl zu bekommen, wo man steht. Dazu kam eine fantastische Ausstattung mit Soundbar von Bose und ein atemberaubender Ausblick, der uns jedes Mal aufs Neue fasziniert hat. Besonders liebevoll fanden wir auch die kleinen Aufmerksamkeiten: Am Abend wurden die Vorhänge zugezogen und kleine Süßigkeiten ans Bett gelegt – einfach wunderbar. Der Service war von Anfang bis Ende auf höchstem Niveau und hat den Aufenthalt perfekt gemacht. Fazit: Ein traumhafter Ort, an dem wirklich an alles gedacht ist. Absolute Empfehlung! 🌟🌟

24/7 service with smile, picturesque views from the cottage, well designed, luxurious bathroom and morning buffet served in room made it a complete luxury.

This is without a doubt the best accommodation I've ever stayed in (in any country)

Very clean and cozy, decently close to the town, amazing view, very friendly and welcoming staff, delicious breakfast and canepés.

Nothing, everything was great.

Close enough to pop into town but with feeling off being isolated with uninterrupted breathtaking panoramic views & sounds

Everything delivered as promised

An absolutely stunning location; more so than any of the luxury lodges we've had the pleasure of staying with to date. Adding to the experience is an utterly charming team of staff; each of them prompt and polite, interested and interesting - we felt very well taken care of, indeed. Thank you to all of you at Azur for providing the highlight of our time in Queenstown.

Great property with awesome views of the mountains & the lake. Looks like it was fully renovated recently with top decore & furniture, gorgeous bathroom ! Delicious breakfast & included afternoon tea & early evening canapés.

Nothing

The views from the hotel were spectacular. The staff were very friendly and helpful. The room was beautifully presented.

Exceptional accommodation with breathtaking views and complete privacy. Staff catered to our every need and personalised our stay in the most incredible and thoughtful way. Loved every bit of our stay, very sad to have to leave!

Nothing at all, can’t fault a single thing. Loved everything.

Peaceful mountaintop location away from the bustle of the waterfront but close enough to enjoy restaurants and shops. Fantastic views!

It would have been nice to have dinner options at the hotel so you don’t have to leave the peace and quiet.

One of the best hotels we have ever stayed in. The staff was incredible, the views were out of this world, and the villas were immaculate.

luxurious

Everything

Azur exceeded all out expectations, which were very high considering the price. But their service exceeds world class luxury hotels, the unit is amazing with so many thoughtful touches to truly pamper you in luxury. Location is beautiful with amazing views, and it's truly relaxing. We really didn't want to leave and definitely want to return. It is well worth the price. Their breakfast, afternoon tea & canapé are delicious, everyone on staff are extremely friendly and responsive, and their car service to town makes it possible for you to not have to have a car during your stay. I've stayed in many very nice hotels around the world and I have to rank Azur at the top in terms of how they pamper you & surround you with luxury. The massage therapists from mobile massage - Indulge - are some of the best we've experienced. We had two Japanese masseuses for a couples massage and they were fantastic. The staff at the hotel are mostly from other countries and it was fun to talk to them. They're all very kind and well trained. I highly recommend Azur.

Beautiful property and amazing staff

Exceptional in every way possible. Gorgeous, private villa with stunning views across the lake to the mountains. Cosy fire to read by, comfortable bed, best shower ever, spa bath by the window. Staff incredible and made every day even better - lifts to town whenever you need, lovely afternoon tea (delivered to your villa if you want), pre-dinner drinks and canapés - all delicious and very generous. The most beautiful place to spend a few days - one of the most incredible stays we’ve had.

Nothing at all

Great breakfast and drinks service

Every thing it was sensational

Everything about this place is exceptional. They went above and beyond for us. We cancelled a different hotel we were staying at and came back to Azur because it could not compare in location, quality and service. Love this place, thankyou for having us.

Great location, felt very private. Excellent breakfast, very friendly staff, nothing is a problem and they can help with everything.

The place is getting a little tired in spots, bed felt well used, could do with a bit of an update, especially for the money.

Service exceptional. Pick up and drop off to Queenstown centre was at your request and not specific times. Afternoon tea and pre dinner drinks are a nice touch. Breakfast was just wonderful. Anything you want and delivered fresh to your room.

Nothing, can't think of anything I didn't like

Everything about this property is amazing. From The staff, to the view, I couldn’t fault it one bit.

Absolutely nothing.

The location was beautiful and peaceful. Breakfast was amazing including the cocktails - still in awe of how beautiful the place and staff were.

Staff were so lovely and accommodating. The view from our villa was stunning! And the personal shuttle service to the town centre was great.

Really professional and excellent customer service during our stay. The view outside of our window was breathtaking. Nice and clean facility, quiet and have a good sense of taste. Friendly staff members. Great they offer transportation to the city area, with very flexible time. The only thing can be improved is the hair dryer. We loved our stay with Azur and would definitely recommend it to everyone who wants to go to Queenstown

The staff were friendly and very good service Breakfast menu was quality and the canopies and food The drinks wines and cocktails The lodge itself was 6 star and beautiful views from the room

Nothing

Incredible views and beautifully private villa. Felt like we had the place to ourselves!

It was all great.

The view, the bed and the bath were all beautiful and comfy. The service was very prompt. My partner and I stayed the day we got engaged and they were very accomodating to our needs.

The suction cups for both the bath head rests were broken and our fire place wouldn’t turn on.

Loved the view, the location and the included transport. Turn down service was fabulous.

Whilst the rooms were large and clean, the furniture felt very dated and tired. The breakfast wasn’t that great.

Breakfast was delicious, the staff were fantastic. The location and views were amazing it was the perfect place for a night away.

That I didn’t book for 2 nights.

Very nice property

Everything was outstanding. The moment we arrived we were in paradise. The views are one of the best in Queenstown. The staff are just amazing. It was truly one of the best vacations we’ve ever had (and we’ve travelled a lot!). We felt like family by the time we left.

Nothing at all!

The staff are exceptional - attentive, genuine and will go out of their way to make your stay special. And the villas are large, well appointed, modern but cozy and have all the amenities you could want or need.

The overall property level amenities are lacking. But the views and access to hiking and such didn’t leave you wanting for an onsite gym or spa (which I understand is available, just off property).

The breakfast in your room was absolutely amazing. The location and view are breathtaking

Having to come home

Everything about Azur Lodge is exceptional. Great location, spectacular view, a bed that literally feels like you are sleeping on a cloud and friendly staff. The perfect villa to come back to after exploring beautiful Queenstown.

Nothing, everything was perfect.

Calm and attractive with spectacular views

Nothing

Amazing staff. Our villa was wonderful and had everything we could think of. Fabulous breakfast every morning. Highly recommend.

Beautiful view Friendly staff

I loved everything about this property excellent service from every person I dealt with, spacious cozy rooms, wonderful views, in a quiet area of Queenstown, they have a complimentary transfer service to and from the town so no need to worry about transportation or parking. Highly recommend.

Nothing

Having spent a week in and around Central Otago, if there was a better place to stay than Azur, we didn’t see it. The location, a little out of QT was sparkling, the views from our private lodge extraordinary. The staff were informal in a good way - hugely helpful, always happy to see us and attentive. The service lacked pretension but had enthusiasm in spades. The owners have found a great crew! We don’t often leave reviews but wanted to take the time here as Azur was a special stay.

Elephant in the room, it’s expensive. But it’s a bucket list kind of stay.

The Azur and all of its staff lived up to expectations and more. The villa was excellent and the view was magnificent. We would definitely recommend the Azur and will attempt to stay again on ournext trip to Queenstown. Sweet As!

Amazing villa which was designed and furnished so thoughtfully

Nothing actually

Amazing!!! Impressive view, considerate service, and awesome foods. Will be perfect if solo laundry and Dyson hair drier are available in each villa.

Fabulous staff , courtesy transport made it special

Excellent

Nothing