Embassy Suites by Hilton Waikiki Beach Walk vs Similar Hotels

Rooms were comfortable with good amenities, though some minor issues noted.

Rooms are described as beautiful and well-maintained, with some amenities noted.

Room upgrades (Two-Bedroom Ocean View Suite) were spectacular and comfortable, though one guest reported ice maker noise and another noted construction noise affecting the room.

Overall comfortable accommodations mentioned, but some issues with room maintenance.

Some concerns about cleanliness mentioned; needs improvement.

General sentiment is positive, but some reviews mention issues with cleanliness.

Guests described the hotel as 'nice and clean' and housekeeping was specifically praised, indicating above-standard cleanliness.

Some issues with housekeeping and worn furniture noted.

Convenient location with easy access to beach and restaurants.

Strongly positive sentiments expressed about the location being great and convenient.

Standard quality for this hotel tier.

Conveniently located near tours, shopping, and restaurants.

Excellent customer service highlighted; staff were friendly and attentive.

Mixed reviews; some highlight terrible service but others mention friendly and helpful staff.

Exceptional service repeatedly highlighted — Director Hiroshi, Cathy, Doug, Nick and JJ named for going above and beyond with upgrades, problem resolution, and thoughtful gestures like late checkout.

Staff received high praise for being attentive and accommodating.

Breakfast and evening reception received high praise.

Compliments about the complimentary breakfast and dining experience at the hotel.

Breakfast buffet and menu items were described as good with quality offerings, though the main restaurant was closed for remodeling during some stays.

Limited dining options noted, but nearby alternatives available.

Great range of amenities including pool and dining options.

Positive remarks about good amenities, including pool and fitness programs.

Resort amenities are high quality when available and staff provided extra amenities for celebrations; however, some amenities (pool, main restaurant) were temporarily closed for storm damage/remodeling.

Great amenities like water refill stations and car rental service praised.

Property considered expensive, but worth it for the overall experience.

Comments suggest that the hotel offers good value given its location and amenities.

Value was questioned by guests due to high breakfast pricing ($50+ plus mandatory service charge/taxes) and disruptions from construction that reduced perceived value.

Value appears reasonable given the overall experience.