PoleStar Monument
PoleStar Monument, Polestar Roundabout, Letterkenny, County Donegal, Ireland- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Leisure Facilities
Indulge in the 20-metre pool, hot tub, and gym at The Mount Errigal Hotel for a relaxing stay.
Gourmet Dining Experience
Experience exquisite dining at The Strawberry Garden Restaurant with a fine menu of traditional and international dishes.
Entertainment and Relaxation
Unwind at Café Renaissance with live music, a smoking terrace, and a fashionable bistro ambiance.
Book your stay now at The Mount Errigal Hotel for a perfect blend of leisure, dining, and entertainment.
Check-in from
04:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
24 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Single bed (90-130 cm wide)
Room details
20 m2
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
28 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
2 Double bed (131-150 cm wide)
Room details
24 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Would have like potatoe bread or soda bread as I dont eat meat. Other than that it was fine. Had to wait for cups and glasses but it was busy. Staff were very pleasant
Easy access. 6th floor hall was run down and the decorative pillows in the room were beyond the expiry date. Beds were comfortable. The staff were very helpful and personable.
Remote was sticky so not cleaned well and the carpet at the room entrance was quite dirty.
The front foyer was excellent, my father loved just sitting and relaxing there. The pub food was superb, and my son loved the swimming pool.
N/a
nice facility clean well received
nil
Staff helpful & accomodated my rest regarding room location. Bed super comfy
Arrived @ 7pm no space in carpark. Unaware overflow across the road. ? a sign
Central just 15 min walk to town
Nothing really
Spacious room with all usual accessories.
Front facing room was noisy due to road. However, traffic light at night.
Airy reception and dining area for both dinner and the separate breakfast area. The staff were all friendly and provided an excellent service. The bedroom was roomy.
Bathroom was small compared to the room. Hardly any tea bags. Out particular room got all the noise from staff moving bins early in the morning, which woke us up.
The evening meal in the hotel (paid separately), however it was hard to get staffs attention even thought it wasn't overly busy.
The room, we were firstly given the wrong room and then moved. The second room was full of dust, spider webs etc the carpet was a different colour around the room where layers of dust were left. The morning breakfast selection was also not great and we felt rushed by staff watching and clearing and cleaning our table when we went for toast.
Breakfast was lovely. The hotel was suitable for what we required at the time
Room was comfortable but the room area such as the corridors was a little outdated
I liked the pool
There was a wedding and party booked so there was no room for guests to use the restaurant or bar areas
The down stairs reception was lovely
The rooms are very dated for being a 4 star hotel, amenities were poor, carpets in the newer rooms were heavily stained. Room was right beside what seemed to be an outdoor service area for staff, constantly hearing bins being dragged past out windows.
Food was amazing, staff were great
Nothing
Staff and cleanliness
All good
Everything was so fresh and clean.
There was nothing that I didn’t like. Very satisfied
Staff were nice
Shower was broken stuck with red tape Bed frame broken and stuck together very uncomfortable Mirrors had finger prints on them
Super zwembad en sauna mooie ruime kamer
Erg jong personeel met nog weinig inzicht
The room was nice and comfortable, and the staff were friendly and welcoming. We didn’t really get a chance to use the facilities as we mainly just used the room to sleep, but everything was great for what we needed.
There wasn’t anything i didn’t like about the property.
Der Eingangsbereich macht einen sehr hochwertigen Eindruck und ist definitiv eines Vier-Sterne-Hotels würdig. Auch das Frühstück war gut und bot eine schöne Auswahl.
Abgesehen von der Lobby ist das Hotel leider extrem heruntergekommen. Unser zuerst zugewiesenes Zimmer roch stark nach Zigarettenrauch und entsprach mit zwei Einzelbetten nicht unserer Buchung für ein Doppelbett. Obwohl der Zimmertausch nach Reklamation problemlos klappte, enttäuschte auch das zweite Zimmer: Es war weder sauber noch einladend. Die Teppiche waren voller Flecken, die Matratzen waren komplett durchgelegen und das Badezimmer befand sich in einem unhygienischen Zustand mit Schimmel sowie mangelhafter Ausstattung (keine Halterung für Toilettenpapier).
Everything
Nothing
The hotel was lovely and clean, all of the staff were really kind and helpful
Everything & I had a brilliant 90 minutes in the pool & spa - jacuzzi, steam room, sauna, hot beds & plunge pool - came out feeling amazing.
Not Applicable.
Great location food and facilities
Really enjoyed our stay, would definitely recommend the hotel but feel that it needs a spruce up, a little dated.
That breakfast is not included only as an add on
Great location to an event we were going to.
Bed wasn't the most comfortable. No snacks at all at the residents bar
We liked the recently updated reception area and the staff were very attentive and friendly. Is also a good base point for seeing things in Donegal.
Our first room was based above the bar and the noise coming from there went on to the early hours of the morning. The fire alarm was also set off during the first night and there didn’t seem to be a clear fire escape system in place.
Very central for shopping and walking distance to the town. Restaurant and bar service was very good and the food was exceptional. All the staff were very friendly and attentive.
The room we stayed in was very spacious. The bathroom was a bit dated. It was set up for wheelchair access but not sure if they used a wheelchair how they would get into the very low bath with out help. Otherwise the room was ok and comfortable.
The staff and food were lovely.
Room was a bit dated and in need of attention dated tv marked walls and grubby grout in bathroom bad marks on bathroom door.
Clean & well laid out
Kept awake till 3am with doors slamming from other guests - expensive for no sleep.
For the most part, the staff were helpful and friendly. Location was close to the gig we were going to. The Reception area, restaurant and bar are well presented.
When we opened the door to our room, we were greeted with a horrendous smell from the drains. Even with the bathroom door closed and window, we experienced the hotel all night. Generally the room was outdated and needed to be painted. There was mould in the bathroom on the ceiling and wall tile grout and also on the curtains in the bedroom. Breakfast was cold and after queuing for the coffee machine, it ran out of milk before we got there. I could go on..
Good location for the concert.
Room was cold . view was out to a square of concrete . need to spend money updating the room Dinner was cold .
The food, location, cleanliness helpful staff and facilities were all excellent
Staff are lovely. Just a few gathering chatting and not focusing on customer service
Alarms going off at 1am. No apologies next morning. Cold buffet breakfast.
The hotel
The old room with no ac
Reception, bar, food and breakfast were great .
The rooms are slightly dated for the price.. and a little unclean
Was here for a wedding
Small room
Great location, few minutes drive from main town area. Staff extremely helpful and facilitated an early check in. Hotel was clean and lobby was modern.
The rooms maybe needing modernisation but we’re perfectly fine to stay in
Food was good
Lovely reception and bar area
Our room 125 was smelly (like drains) it was also beside the bin store so at 8 am the moving of the bins was very annoying .no safe in room. We could hear the guy next door snoring. Hair on bath mat.
It was very close to the town centre, the breakfast was lovely and the rooms are very spacious, the staff are so friendly and are always happy to help
The beds aren’t overly comfy but that’s the only flaw I saw in the place everything else was perfect
It was well situated and there was live music
The restaurant wasn’t great. The waiting staff were quite abrupt and made it clear that they were irate. They gave us the menus and asked us to choose straight away. She was quite abrupt and made it clear we were an inconvenience even though we had been told they were still serving. She was v unhelpful and just kept saying that’s not being served today etc. It was clear there were more problems at other tables also.
Nothing
The attitude of staff and management when trying to resolve an issue caused by booking.com
The Interior could do with re paint same with pool area,alot of flakey paint work No Air con in rooms/we did get a fan from reception But still very hot Carpet was black kids socks were shocking Broken plate at the outdoor seating area.I Reported it to staff incase a child or someone fell on it.We came back hours later an plate still there It is a lovely hotel Just needs some attention I would go back
Nice and clean . Food excellent.
Noise from main road was really challenging. Window had to be closed all night but anyway was load.
Decor Staff Facilities Parking Location Comfort Breakfast
Nothing
Lovely room and great facilities.We used the pool, jacuzzi and gym. Food and service in the bar area were also excellent.
All good
The lobby is beautifully done. The location was perfect for our purpose.
The bar seemed understaffed. The rooms did not live up to the promise of lobby/lillies. They are dated and in disrepair. There was a lack of amenities provided, I.e. 1 shampoo/1 shower wash provided for a room of 4 people. The main bathrooms outside the ballrooms were smelly.
The bathroom wasn't clean
Lovely friendly staff.... Very nice atmosphere in the hotel. Super helpful. Pool area was busy but big and spacious. Good price for charging electric cars. Breakfast was good. Overall a very enjoyable experience
Little disappointed that it was a twin room we got instead of a big bed... But maybe my fault for not specifically asking at booking. Toilet was not bolted to the floor so moved a lot and small shower hose button was stuck in position for rain fall only but by time we noticed was too late at night to tell someone.
Enjoy the leisure center it exceed all expectations! And there was an amazing selection for the breakfast!
Lobby, staff and food
Very old rooms, dusty and we were placed right next to a wedding
The front area and restaurant look to be done up.
Our room was old fashioned, dirty and run down, all night we could hear doors banging and people up walking the corridor we were in room 108, pool was dirty ( dirty plaster in hottub) We went to cafe boulevard for dinner, long wait for drinks, order food, got our food before our drinks. Wouldn't say this is a 4 star rating.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.63/10Multiple complaints regarding odors and maintenance issues in bathrooms, indicating a lack of attention to cleanliness.
Service
8.6/10Generally friendly and helpful staff noted, particularly in bar and housekeeping, but some negative experiences with reception.
Location
8.64/10Guests appreciate the hotel's location and its proximity to attractions.
Room Quality
7.09/10Mixed reviews on room quality; some guests found rooms tired and lacking in amenities.
Amenities
7.62/10Facilities generally well-received, though some specific complaints about missing amenities like dressing gowns.
Value for Money
7.58/10Guests noted good value but also mentioned issues with getting refunds and compensation.
Food and Beverage
8.63/10Food and beverage options consistently praised for quality and excellence.
Overall Experience
7.6/10Experience variable; some guests had enjoyable stays while others faced significant issues.
Savour fine dishes at The Strawberry Garden Restaurant, blending traditional and international flavors for a memorable meal.
Unwind in the 20-metre pool, hot tub, and gym, offering ample space to relax and recharge during your stay.
Complimentary parking adds convenience as you explore Letterkenny and nearby attractions from Ballyraine.