Sheraton Miramar Resort El Gouna vs Similar Hotels

Mixed: one detailed review describes rooms as rundown and many broken items, while other stays over years imply acceptable room standards; overall below top-tier but usable.

Rooms are described as large, comfortable and well-appointed ("big rooms", "perfect rooms", "very comfortable rooms").

Rooms are well-equipped but some guests mentioned they are aging.

Rooms reported as spotless and well kept, but one reviewer noted an air-conditioning issue (temperature control problem), slightly lowering the score.

Mixed: several reviews praise general cleanliness, but a detailed review reports dirty dishes left around, doubt about bed cleaning and overall interior neglect.

Multiple guests explicitly praised the cleanliness ("very clean", "the cleanness", rooms "very clean").

Room cleanliness needs improvement according to some reviews.

Multiple reviews state rooms were spotless and well maintained, indicating very high cleanliness.

Very positive: prime locations mentioned (Marina, central, close to Sheraton Road) and a beautiful beach with good parasols.

Location is frequently praised (central in the marina, amazing views, convenient shuttle to Zeytouna Beach) and considered a major plus.

Great location near the marina with beautiful views.

Several reviewers call the location 'exceptional' and praise scenery and setting, supporting a top-tier location score.

Strongly positive: multiple reviewers highlight extremely kind, helpful and attentive staff by name; hospitality and reception repeatedly praised.

Service is consistently highlighted as a strong point: staff described as friendly, helpful, outstanding and professional, though a few isolated reception/service incidents were reported.

Staff is friendly and helpful, making guests feel at home.

Repeated praise for staff and named employees (e.g., Mr. Beshouy Gamil, Ali, Youssef) and descriptions such as 'outstanding', 'unmatched hospitality' support an exceptional service rating.

Positive: breakfast repeatedly described as amazing and restaurants/service receive strong praise from several reviewers.

Food receives mixed feedback: many praise variety and taste, while several reviews call out limited variety or negative food/drink experiences.

Food quality mentioned as variable, with some poor experiences.

Multiple mentions of excellent food and good restaurant service; half-board option noted as good value for multi-course meals.

Mixed: beach amenities (parasols) are good, but pools were reported under construction and some on-site facilities/amenities are lacking or poorly maintained.

Amenities like pool, beach access and hourly shuttle are appreciated, but guests noted issues with external beach partner handling and some entertainment/morning-evening activity shortcomings.

Amenities such as pools and fitness areas are appreciated, despite some being external.

Facilities, pool, beach service and spa (specific praise for masseuse 'Sama') are frequently mentioned as excellent and well kept.

Mixed to negative: at least one reviewer calls the hotel overpriced for its condition (breakfast not included in some cases), though others feel the experience is good for the price.

Several guests comment it is good value for El Gouna; some felt price could be lower or expectations weren't met for the amount paid.

Value perceived as good overall for an all-inclusive hotel.

Guests report good value (half-board seen as good value) and one review explicitly states the resort deserves more than top marks, supporting a strong value rating.