Stèle Mathews
Stèle Mathews, Chemin de la Tournette, 74400 Chamonix-Mont-Blanc, France- Memorial
Compare nearby stays with similar location, guest experience, amenities, and class.
Historic Charm and Stunning Views
Hotel Gustavia, a charming property in the heart of Chamonix with a history dating back to 1890, offers a unique blend of historic charm and modern comfort. Enjoy breathtaking Mont Blanc views from the terrace and experience the cozy ambiance by the fireplace in the lounge.
Comfortable Rooms with Personal Touch
Individually decorated guest rooms at Gustavia provide a comfortable stay with amenities like flat-screen TVs, private bathrooms, and the option for a balcony to soak in the mountain air. The personalized touch in room decor ensures a memorable experience for every guest.
Convenient Amenities and Dining Options
Benefit from facilities like a 24-hour reception, free WiFi, and a complimentary private car park (subject to availability). Indulge in delicious meals at the on-site restaurant offering a breakfast buffet and a diverse menu for lunch and dinner. Explore nearby shops and restaurants, just a short walk from the hotel.
Ready to experience the allure of Hotel Gustavia? Book now for an unforgettable stay in Chamonix!
Check-in from
04:00 PM
Check-out by
10:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
14 sqm
Mountain View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
22 sqm
Mountain View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
22 sqm
Mountain View
In-room amenities
Sleeps
Up to 7 guests
7 adults · 6 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide), Twin bed (90-130 cm wide), 2 Twin bed (90-130 cm wide)
Room details
106 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
15 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
13 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
15 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
14 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
Mountain View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Lovely hotel, with modern stylish decor and friendly staff in the heart of Chamonix with parking right outside and good breakfast
Nothing
För lite garderober.
The hotel was great, the staff was gentle, room was fine. The location was perfect for every purpose.
I didn't like the fact that i was charged twice for the city taxes. Once on booking website and once in the hotel while checking out and It simply didn't help showing them the papers.
Emplacement
Salle de bain Personnel
Room was small but clean and adequate. Great view! Staff was super accommodating. Great location!
Loved the friendly and helpful staff Hugo and Ella who made us feel welcome from the moment we arrived. The position means you have easy access to what is a beautiful town. Great shopping, cafes,bars and restaurants. To add the cherry on top of the gateau the views are stunning! The bar is a great place from which to people watch. Breakfast was a great experience served by two incredibly positive people. In our four week road trip this has made a huge impression on us. Our only regret is that we didn’t book for longer. One piece of advice book station side rooms as they have phenomenal views! The
Slightly darker rooms at the back.
The location is excellent , the room was clean and nice but small, there is parking nearby, bar staff were polite and tried to help
We wanted to have dinner and breakfast and were limited on where we could go due to a very old immobile dog. The restaurant has no vegan options (I had chips for dinner nothing else) which is disappointing in 2026
火車站對面,離商場很近
房間很小,窗戶打開會看到旁邊飯店住客
The hotel is centrally located, close to Chamonix station, shops and restaurants. We had a spacious room, the bed was very comfortable and the shower room was well appointed. The continental breakfast was plentiful with breads, fruit etc.
Location and friendly staff
We had booked a standard room and were given room 210, which faced the courtyard. The room smelled really bad, even though we tried airing it out. We pointed this out to the staff, who fortunately upgraded us to a room with a view of Mont Blanc. If you choose to stay at this hotel, be prepared for a hostel-like atmosphere, and I would recommend avoiding a room facing the courtyard. There is a bar located there, and I can imagine that it can get quite noisy.
La ubicación
Camas muy incómodas
Everything is perfect
Old French aesthetics. Parking & breakfast
Parking, although good is on the first come first serve basis. Had we not been able to park on the premises? I would have been very disappointed and I think this needs to be made very clear on Booking.com.
Trés bon emplacement . Un hôtel plein de charme .
Dans certaines chambres rangements insuffisants.
Location, beautiful rooms, good shower pressure and very friendly and helpful staff.
Nothing to complain about.
emplacement près de la gare et de la rue piétonne endroit calme
Great location. Lovely breakfast. Big rooms. Comfortable bed.
No tea making facilities in room.
Location
Was filthy and the room was a lie plus the staff was rude
La situation idéale de l'hôtel, proche du centre-ville. Le calme. La composition du petit déjeuner.
L'organisation du petit déjeuner pourrait être améliorée : gestion du flux des clients et tables trop petites par rapport à la taille du petit déjeuner.
Location
Room is too dark. They do not change towels.
Staff and location were excellent. Very friendly and very helpful.
The first room we were in was very small so the manager very kindly moved us to a larger room. The only downside if the 2nd room was a lorry very early each morning just below our window. Not sure if it was a delivery or council but it woke us each time. Other than that the stay was excellent and such a good location to the train station, tram and high Street.
This hotel is having an excellent location, close to everything in Chamonix...Breakfast is quite good and is served to the table...Staffs are very helpful...WIFI fine...Standard rooms are rather small, but OK for a short stay...Excellent mountain view from room...Free train travel pass for visiting Chamonix valley given by the hotel (for the entire duration of hotel stay) is indeed wonderful...
No AC...So, opening window is necessary as required...Fortunately, there was no big (music) sounds from outside after 11 PM...Attached bathroom/toilet is very small and looks suitable for slim persons only...Room lighting system is rather inadequate...
Personalen
Lite slitet och lyhört
Staff at the front desk were helpful and an excellent resource for hikes in Chamonix
No AC
Very pleasant and helpful staff. Great size rooms in this grand old hotel. Really nice having bar and restaurant connected. Meals at restaurant were fairly limited but well chosen. Loved the Swedish meatballs.
Nothing
Läget, frukosten, trevlig personal, familjärt
Städningen. Inga nya sängkläder på hela veckan. Ingen påfyllnad av toapapper.
Quarto com bom espaço, excelente localização e café da manhã muito bom.
O copo do banheiro estava com marca de batom.
L'emplacement idéal, la décoration de l'hôtel très soignée, le personnel très attentif et agréable
La literie mériterait d'être plus soignée. Constat dès mon arrivée de la présence de cheveux, poils, tâches sur les draps propres et sur les oreillers. Attention, ça ne donne pas une bonne image sur la netteté des lieux.
L'emplacement et la propreté
La literie et le personnel peu aimable
بكل صراحة، كانت إقامتي من أجمل تجارب الإقامة التي خضتها، وأتمنى العودة مرة أخرى في أقرب فرصة. الفندق يتميز بموقع رائع ومميز، وقريب من العديد من الخدمات والمرافق. الغرف نظيفة ومرتبة، والحمامات في قمة النظافة، وهذا ما أعجبني كثيرًا. كما يوجد مصعد قريب من الساحة، مما يجعل التنقل والوصول إلى الفندق مريحًا وسهلًا. ويتوفر أيضًا موقف للسيارات بسعر 10 يورو لليوم، وهي ميزة ممتازة ومريحة للنزلاء. بشكل عام، كانت تجربة رائعة من جميع النواحي، وأنصح بهذا الفندق وبقوة. يستحق بكل جدارة تقييم 10/10 ⭐⭐⭐⭐⭐، وبالتأكيد سأكرر الإقامة فيه مرة أخرى
צוות חייכן, אווירה מצויינת, ארוחת בוקר טובה מאוד.
החדר קטן שרותים צפופים
Antal personal ibland
Location is perfect for exploring Chamonix town and all the surrounding areas. Great location.
Nothing to complain about
Amazing location, cute hotel, staff where brilliant and would defo come back
WiFi was poor connection at certain times of the day
La situation, les chambres bien insonorisées, la gentillesse du Monsieur à la réception, et du Personnel du petit-déjeuner (Dommage qu'elles ne parlent pas français! )
Les chambres sont un peu sombres
L’emplacement.
Personnel gentil, serviable, mais pas formé.
Nicely located, city center, several parking spots are near. The staff were very friendly and helpful. Lots of nice places around.
The sink in the bathroom was not draining properly and the door panels did not close flush from each other. The blanket was too big for the bed sheet cover. The window handle was broken. As a reference for them to improve, we had the room 301.
The location is superb - right across from the train station, in the center of town. Easily walkable to anything you want to do in Chamonix or the surrounding area. Our room was super comfy, though small. We had read some bad reviews about the bar being very loud at night so we requested a room far from the bar. I'm not sure if there weren't events during our time there or what, but it was so quiet at night that we slept with the windows completely open and were not disturbed. (We were here late August/early September). The staff was incredibly kind and friendly too, always eager to help out with anything and chat. Wifi was super fast as well.
It would be nice if breakfast was included instead of having to pay extra, but even so, it was reasonably priced for what they gave you and VERY tasty.
Location was excellent, staff were very friendly. Breakfast was amazing
Size of the room, it was very small with very little storage
위츠
Great location, right across from the train station and on a main walking street in Chamonix. The staff was friendly and helpful, breakfast was good, and we really enjoyed the patio and courtyard.
As expected, there was no air conditioning, and Chamonix was quite hot during our summer stay. The room got pretty warm, especially later in the day.
Historic hotel in exceptional condition. Extremely quiet. Location is perfect, across from the train station and in the village full of restaurants, shops, etc. The hotel restaurant, Chambre Neuf, was great, special of the day was traditional French fare and a bargain. Most of all, the staff was the best we've encountered, ever.
posizione centrale,camera silenziosa ottima colazione, bella vista sul monte bianco
lage, stil
heiss! keine Klima, schlechte Lüftung
Excellent location, close to train station and all amenities of Chamonix. Hotel was wonderful with full service bar and restaurant
A little pricey, but we showed up unbeknownst that is was UTMB weekend so that’s on us
Location was fantastic
Room was very small. Lots of outside noise. Honestly, biggest complaint was no coffee in our room.
Everything overall was great. Friendly and helpful staff, good rooms, great location
Nothing! It wasn’t my first time staying there, and would definitely stay again
The staff were welcoming, friendly, professional and very helpful. The bed was comfortable and the room was a nice size with adequate furniture. The dining area downstairs was very nice Great location, opposite the railway station and easy walking all around town and to the bus stop in Chamonix Sud
The amenities were basic and the bathroom was tiny but it was a step in shower, which we prefer over a bath/shower. Also wardrobe was also inadequate for a longer stay. Overall we enjoyed the stay.
Lage
Bette ist zu klein.
The staff were very friendly and the morning breakfast was a great daily option during our stay.
We were in town for the UTMB race, and next door one of the brands hosted late activations every night which disturbed our sleep leading into the race. I wish quiet hours were extended to the neighboring brand events.
La ubicacion y desayuno
Poco aparcamiento, pero donde está es difícil mejorarlo
Emplacement
Service de chambre mauvais. Au petit déjeuner les cafés et expresso machines doivent être inclus dans le prix!!
The room and facilities were clean and tidy and an exceptional view
the weather was extremely hot outside and because my room was on the 4th floor in the roof of the hotel had become very warm. If the hotel had provided a fan in the room to cool it or have some air movement this would have helped.
Great location, very friendly and helpful staff.
Nothing at all
posizione centralissima, a 5 minuti di camminata dai vari parcheggi a pagamento. Offrono molti servizi e attività, sopratutto per gli sportivi. la struttura sembra essere stata ristrutturata da poco, quindi è tutto nuovo ma si respira un'atmosfera d'altri tempi. la colazione viene servita direttamente dallo staff al tavolo con una selezione di prodotti che viene scelta dall'hotel e uguale per tutti gli ospiti (a noi ad esempio hanno servito l'uovo alla coque, yogurt, brioches e pane, salame, prosciutto e formaggi, marmellate e burro) mentre il bere si può scegliere autonomamente.
il bagno è molto piccolo ma essenziale. anche l'armadio è piccolo. ma per una camera d'albergo va bene. l'albero sembra gestito da ragazzi inglesi e parlano solo inglese, pochissimo francese.
Hôtel très bien situé, en plein centre de la vieille ville et à proximité immédiate de la gare, ce qui est particulièrement pratique pour découvrir la ville à pied.
Cependant, le parking dispose de peu de places, la chambre était assez rustique et l’absence de climatisation peut être gênante en période chaude. La communication en français avec certains membres du personnel était parfois difficile. Enfin, j’ai regretté qu’aucun remboursement ni geste commercial ne soit proposé concernant une nuitée que je n’ai finalement pas pu utiliser, malgré ma demande. Un geste aurait été apprécié et aurait amélioré mon appréciation globale de l’établissement.
Good central location. Breakfast was good.
Staff seemed preoccupied - the check in people were the same people handling the restaurant/cafe.
位置很好超方便、床很大、整體很舒服
Reception通常沒人,要跑去隔壁bar 找人
GREAT location - truly across the street from the train station, and on the edge of the town - a 5min walk to the Center! Nicely updated hotel, with character - my room was just below the roof, so my ceiling came with slants and beams! I loved it! Good size room for 2, nice bed, small but charming bathroom with great towels. View of the Aiguille du Midi through my small window. Great breakfast - diverse and plentiful! Good coffee too! Wonderful staff - all foreigners as Langley Hotels is a Swedish chain; very welcoming and friendly, very supportive as to what to do in Chamonix and how. Very patient at giving guidance or directions.
Lighting in the room is a bit dim, but not a real issue if one uses the room mostly for sleep and shower!
Great location
No vue on the Mt Blanc from room 108
Dejlige hyggelige værelser og god udsigt
begrænset opholdsområde. Manglende glutenfrie tilbud.
Great location. Wonderful staff. Good breakfast.
Would have liked more lighting in the room.
Very close to the city centre and train station.
Not much but their first floor elevator was kept dysfunctional and we had to carry the luggage.
Wir hatten einen sehr angenehmen Aufenthalt im Hotel Gustavia in Chamonix. Die Lage ist ideal, um die Stadt und die umliegende Bergwelt zu erkunden.
Sehr gut Lage im Zentrum von Chamonix. Nettes Personal und tolles Café im Haus
Mein Zimmer lag zur Hauptstraße. Es war wegen der Restaurants etc. lange laut in der Nacht.
La ducha.
Parking was very handy
Was a bit noisy near the train station and needed window open because it was hot
Localização
Schönes, gepflegtes Hotel
The location was very good and the hotel was clean . Friendly staff.
Lack of storage in rooms . No air conditioning so if window open couldn’t shut blinds. Cups and plates not cleared from room Issues with hot and cold water in the shower
L’emplacement
La mauvaise isolation des fenêtres pour le bruit de l’extérieur ; jamais de place de parking disponible
Very beautiful and neat and comfortable. Location is perfect!!
Rooms are a bit small and dark with low lighting so can get a bit uncomfortable and gloomy during longer stays
parking, centre ville, gare, et départ du téléphérique, personnel avenant.
la chambre tres petite, salle de bains minuscule, l'hotel est tres vieux (mais chambres rénovées), dans son jus, personnel fixé au bar. bruit de la rue important car l'hotel est situé devant les bars, et la gare. non climatisé. mal isolé du bruit.
Дуже привітний персонал. Чудове місце розташування. Чисті кімнати з гарним краєвидом.
Location. Staff
The cost was too high, but only minimum facilities were available.
Position, staff, charm.
Great location right next to the main train station and close to everything in the city. Super friendly staff. Comfy beds and nice view overlooking the mountains! Good value for money
N/A
Depuis plus de 10 ans que je suis le partenaire de BƠOKING, et c'est à cet établissement que je constate que tout ce qui est écrit de l'établissement sur votre site est complètement FAUX. PAS d'ascenseur pour le premier étage, impossible de contacter avec le personnel de l'hôtel par téléphone dans la chambre, les serviettes de bain sont trop usées et ont des odeurs, salle de douche inondée après la douche, pas de place pour le parking, gérante de l'hôtel est ODIEUSE, refuse de parler en français pourtant on est en France pas en Angleterre... BREF très déçue de l'hôtel et de BOOKING, pourtant c'est un hôtel de 3 ***
Excelente ubicación, el tamaño de la habitación bien
El calor de la habitación, ventana muy chiquita y elevada, se sentía mucho encierro y no se podía admirar el hermoso paisaje
Très bon emplacement en centre-ville, hôtel très jolie , petit déjeuner très bien.
En revanche très déçu car le personnel de parle quasiment pas français.
فندق جميل جداااا وخاصه الاطلاله تغذية بصرية وموظفين الاستقبال رائعين وكذلك قربه من محطة القطار امام المحطه
الغرف صغييره
Great location and very friendly staff.
Prima locatie, erg vriendelijk personeel en een heerlijk ontbijt en de gezellig bar/brasserie Chambre Neuf beneden het hotel.
De locatie was top. Het personeel was erg vriendelijk en enthousiast. De kamer was schoon en wij hadden prachtig uitzicht op de Mont Blanc. Het ontbijt was goed verzorgd. Wij hebben enorm genoten. S’avonds de dag afsluiten met een borrel en/of koffie en een spelletje op het terras. Heerlijk😊
To af den unge engelske piger var virkelig søde, venlige og serviceminded ved morgenmaden. Det samme kan ikke siges om en af de svenske piger, hun var virkelig anstrengende og servicen var ekstrem dårlig. Beliggenheden er god, meget centralt.
Rengøringen var virkelig dårlig, jeg kan slet ikke forstå, at hotellet vil aflevere et værelse i den stand. Sengebordet var af træ og der var rester af snavs på sengebordet fra tidligere gæster, som vi selv måtte gøre rent, da vi ankom sent om aftenen. Badeværelseshylden var ligeledes meget beskidt og de rene håndklæder var lagt direkte oven på den beskidte hylde. Dynebetrækket dækkede ikke hele dynen, og mindst 20 cm af dynen stak ud uden betræk. Det oplevede vi som både meget uhygiejnisk og ubehageligt. Derudover lugtede der virkelig dårlig på værelset, selvom vi havde vinduet åbent hele tiden. Vores værelse lå på første sal, og lige nedenfor var der en bar med høj musik og fest til sent på aftenen og ind i natten. De dage hvor der ikke var musik til sent, var der råb og larm fra andre mennesker i løbet af natten. Det gjorde at det var svært at få den ro, man forventer på sin ferie. Generelt fremstod værelset nusset og mangelfuldt rengjort og der var flere ting som ikke fungerede. Vi havde på ingen måde følelsen af at kunne slappe af og nyde vores ophold. Den samlede oplevelse var så dårlig, så selvom vi havde booket fire dage, valgte vi at rejse tidligere.
L’emplacement, la vue sur le Mont Blanc, le charme de l’hôtel, la gentillesse du personnel.
Il manquait une machine à café dans la chambre. Le café compris dans le prix du petit -déjeuner n’était pas bon. Beaucoup de bruit la nuit au dessus de notre chambre
@
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Bra beliggenhet og god enkel frokost
Location was excellent
Breakfast
Atrašanās vieta bija optimāla mūsu plānotajiem pārgājieniem, ieskaitot vilcienu. Stacija blakus, bet to nedzird. Vakara izklaides sākas uzreiz izejot no hoteļa. Brokastis bija lieliskas, komplekts pat bija par lielu, bet varēja izvēlēties kam dot priekšroku katru rītu. Galvenais pluss - ļoti patīkams, laipns un atsaucīgs personāls.
Vakarā bija par tumšu mūsu numura apgaismojums.
Second time we’ve stayed here and had a room upgrade both times. Great location and very comfortable rooms with fantastic views.
Both times that we’ve stayed here we’ve been kept awake by banging noises and heavy footsteps from above. The first time we thought it was just bad luck but having it for a second time was frustrating. The walls must be very thin. There was a small stain on the bedding.
Superfräscht svenskt ägd hotell , perfekt läge i stan och vid tågstationen. Jättebra frukost, trevlig personal och fräscha rum. Även god mat i resturangen. Parkering och välkomnar hundar. Mysig inredning.
Det va över 30 gr varmt så en AC på rummet hade helt klart höjt mitt betyg men det är ju en sommar vistelse fråga. Kan starkt rekommendera hotellet.
Ligging, comfortabel, personeel, kamer met uitzicht op de Mont-Blanc.
-geen airco op de kamer -geen variatie in ontbijt
لا يوجد مكيف هواء
Veldig bra frokost. Hyggelig personale. Veldig sentralt. Rene og fine rom
Få parkeringsplasser, måtte parkere på offentlig parkering. Litt støy fra uteliv på kvelden.
Too hot to sleep comfortably. Recommend having oscillating fans in every room for guests. My friend was at another hotel, they offered fans. I borrowed one from her room. It made staying in my room bearable. If I didn’t get that fan, I would’ve had to leave after one night it was that bad, even with the window open.
No fan available Need better breakfast options
Great place.
Camera molto bella e pulita. Cortesia del personale che ci è venuto incontro per un check-in anticipato.
Niente
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.53/10Mostly clean but some comments on noise and short staffing during breakfast.
Service
9.1/10The staff were described as kind, helpful, and welcoming throughout multiple reviews.
Location
9.14/10Consistently praised for its ideal location in Chamonix, close to attractions.
Room Quality
8.39/10Rooms are cozy and well-designed but some were considered small.
Amenities
8.62/10Standard amenities; some reviews noted equipment could be modernized.
Value for Money
8.58/10Some guests felt prices were high for room sizes, affecting perceived value.
Food and Beverage
8.43/10Breakfast received mixed reviews; some praised it while others found it lacking.
Overall Experience
8.8/10Positive overall impressions, with a few minor critiques of room size and noise.