General Louis Botha
General Louis Botha, Madiba Street, Arcadia, Pretoria, 0132, South Africa- Memorial
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation
Experience the elegant and stylishly decorated rooms at the 4-star Premier Hotel Pretoria, offering a comfortable stay with air conditioning and modern amenities.
Dining Excellence
Indulge in a culinary journey at the Ambassador Restaurant, where you can enjoy buffet-style meals and à la carte options in a welcoming ambience. The Embassy Bar also offers a wide selection of light meals and beverages.
Convenient Location and Services
Located near the Union Buildings, this hotel is easily accessible from major airports and offers transport services for your convenience. Don't miss the chance to experience luxury and convenience at Premier Hotel Pretoria.
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Queen bed (151-180 cm wide)
Room details
35 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The environment is calm.
Some customers on 5th floor came in talking and shouting loudly at around 3am.
Cleanliness
All things were good
I did not eat breakfast, location is perfect, easily accessible
nothing at the moment
Service, cleanliness
The breakfast hot meals not a buffet,
The stuff
Well trained and courteous staff. Parking excellent, and allowed me to leave the car in the parking lot all day on my day of departure
I don't have any criticisms
Room spacious and very nice
Noise at night from the street
It’s beautiful I like it
Its Main Street and loud noise from a club nearby and taxi hoots
The cleanliness and the view.
Everything was fantastic
None, everything was good for us
Everything
The hospitality.
Nothing
I did not have breakfast
The pool was so dirty ,and disturbance by the gate trying to get in and out, people crossing over and some in the middle in front of the gate. Also no menu for kiddies, if that could be looked into
The staff were phenomenal - very freindly and helpful. The food is what one expects from a hotel kitchen, nothing particualrly spectacular.
Probabli its greatest challenge is its location - the external environment is not friendly.
The location was very good 👍
The restaurant was not the best compare to other premier hotel
We like the tidyness and breakfast.
It was a bit noisy in the street but we understand its out of your control.
Everything, the friendly staff and the place is very clean
Nothing
Clean
Nothing
Friendly staff
Limited food on the menu
The hotel is very nice and clean
The internet was down, it would be nice to have smart tvs with Netflix at least
Breakfast was good. Friendly staff
Friendly stuff Clean and secure place
Breakfast didn't have much options,my wife didn't even eat
Comfortable beds
The bed was small and not comfortable
Cleanliness and the staff kindness . Cleanliness is 💯💯💯💯this property is very clean shame, the linen are spotless no bad smell nothing. I love Premier Hotel Pretoria 💯💯💯
Nothing
Price
Meals we’re back. Please work on your kitchen and dining
Everything,, family room
Supper
Clean
Everything there
The telephone in the room wasn't working while in needed to call the reception
Food and Location
None
Proximity to public transportation.
Nothing
The breakfast
The area, came home late at night to discover the hotel is right next to a brothel, also my room view at the second floor, is the brothel (capital inn)
The food, breakfast was amazing
The rooms were uncomfortable, air conditioning was. Ot working and my room was on the second floor with my view that of a brothel
I spent a week at Premier Hotel Arcadia and was thoroughly impressed. The staff — from receptionists and duty managers to restaurant and housekeeping teams — were consistently polite, professional and accommodating, making me feel welcome throughout my stay. The rooms were spotless, with fresh linen changed daily and housekeeping ensured everything was kept immaculate. Breakfast was superb, offering a wide variety of choices to suit different tastes. The lounging facilities were neat and comfortable and even the communal toilets were maintained to a very high standard of cleanliness. Overall, the hotel delivered excellent service, comfort and attention to detail. I would gladly recommend Premier Hotel Arcadia to anyone visiting Pretoria.
There was nothing to dislike.
What I saw I what I got- very neat and comfortable
Nothing, place was just great
Cleannesses
Water in the room is insufficient for two people
Friendly staff
There wasn't much variety on the menu for dinner
Everything
Nothing to criticise
Cleanliness and the overall layout of the hotel
The food was not good at all, mix grill without steak, not enough veggie/ sides options, limited options overall and your cheese cake I had to return it because it tasted off.
Breakfast
The rooms, the breakfast were very good.
The swimming pool. Please fix it.
Everything about the hotel
Nothing
Everything
None
The parking was safe
They one lift and making bad squeaking sound. I think that bad for a hotel.
The breakfast was great. We enjoyed the breakfast. Clean and beautiful
nothing
The staff was super friendly and breakfast was nice
The room was too small and tv didn't operate
Delicious
None
The staff are so freindly and get assistance with easy.The room was so clean and comfortable bed. The breakfast was nice and delicious.
The shower head was loose, but after reporting it was replaced by a new one. Thanks for the pro active of the receptionist.
breakfast ver good. Staff extremely freindly
we are requested to save water - i went to shower and the water was cold. I did run the shower for atleast 5 min with no change. We called maintenance who cam and checked and my son could shower. Next morning same problem
I cannot comment on the facilities as I did not want to stay there.
I decided not to stay as the area did not feel safe when I drove past. It looked dirty and not well signposted. My family were not happy with me staying there. I found alternative accommodation.
Clean and comfortable room. The bed was also comfortable. They also assisted with an earlier check in which was really appreciated. The breakfast was exceptional. The staff was very helpful and friendly.
One of the reception ladies had a bit of attitude. I did not make a big deal out of it but when I said I arranged for earlier check in she was a bit rude showing some attitude. I understand you get busy days and some days where you don't feel like a ray of sunshine. But other customers might not always see it like this. Especially being at reception you need to be the face of the hotel and be welcoming. She was friendly later on so I just let it be.
The restaurant set up near the pond. Brings a good evening dinning experience although their alacata menu is too short.
The TV was not working it needs to be replaced cannot control volume with remote and manually
It is at a convenient location and is clean. Well done
Nothing
N/a
The plugs and air conditioner not working
I called in and asked to check in before required time and they did as I asked.
The room I was in didn't have have a bar fridge
Great. Was able to work easily in the business centre before check in time.
All good
The staff was friendly, and the lady at the reception allowed us to check in early as we arrived early. The staff in general they were very friendly
We didn't sleep because of the noise from 315, and they left their door for more than an hour, causing irritating noise, this lasted until 02h30 am. I really had a bad experience 😕 I even called the reception, but it didn't help.
Location
My first bed wasn’t comfortable also the sink wasn’t properly flashing
Was a comfortable and quick stay. Staff were friendly and room service was super quick. Both buffet breakfast and in room dining was delicious.
Unfortunately our bathroom had no hot water. Because we had a 1 night stay and was at an event - it was something that could not be fixed with the time we had.
The experience was unsatisfactory. There was no water supply for two days, and the management failed to communicate with us regarding this issue. Water was delivered using buckets due to the absence of a backup system. The rooms were untidy. Utter failure in service.
Everything
It’s convenient and has a open space
The couches were not clean
The room was spaciuos and had a homely feel. The bed very big and comfortable
They should install new air conditioners. The noise from a nearby night club or bar was too much and disturbed sleep
Equipe muito gentil.
Hotel muito velho e barulhento.
The stuff is welcoming and friendly. We need to get a room quick and they kept their word. Gave us peace of mind.
Nothing
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.13/10Some complaints about dirty bathrooms and unpleasant smells.
Service
9.1/10Staff were helpful and welcoming.
Location
7.14/10Location had issues with noise and safety concerns.
Room Quality
7.59/10Mixed reviews; some comfort noted, but high noise levels.
Amenities
7.12/10No modern technological upgrades; older facilities.
Value for Money
7.58/10Some dissatisfaction with the pricing and offerings.
Food and Beverage
8.63/10Breakfast received positive reviews, but some didn't enjoy it.
Overall Experience
8.1/10Overall stay was pleasant despite several issues.