Highfield Park

A lovely relaxed setting

Bedroom cramped in terms of space and small bed but great to see a walk in shower …bathroom a good size and good service on WiFi

Small bed and cramped bedroom

The building was beautiful

The bed wasn’t comfy

Historic house in an very nice and large garden. Extremely friendly stuff and nicely decorated rooms.

Just a note to other travelers: you may need to climb lots of stairs to reach your room (in our case: 20 steps up, then 8 steps down, and another 10 up again).

The location and buildings are beautiful, unfortunately we didn’t have time to enjoy them, but you could spend plenty of time doing so. The main house is lovely, bar comfortable, and excellent options for breakfast.

It’s a bit tired, the ‘dining room’ for breakfast was in what turned out to be a venue space for weddings and parties, and felt a bit of an odd place to serve breakfast, where you could potentially be sharing a large round table with strangers. As a tall couple, we found the small double a bit tight, so something to consider if you’re in the larger side. Despite a lovely breakfast, I discovered that the small marmite pots were 14 months out of date (this was raised at the time).

Unfortunately I was kept awake all night by noise of a machine underneath my room 16. Felt awful the next day. So tired. The room needs updating

Beautiful grounds.

Friendly staff, comfy and clean room. Great location. Cheap and cheerful but good quality.

Nothing to dislike!

All good weekend

Urm, nothing!

The room was tiny, in the attic and really hot. When I opened the window in the early hours of the morning I discovered a wasp nest directly outside and had wasps pouring into my room. Being allergic and very nervous of wasp stings I stood unable to get clothing or get to the phone to get help. When I eventually got to the fixed phone in the room it was dead. Over an hour later I made it down to reception but was only offered for the wasps to be sprayed. I couldn't sleep in the room or stay in it another night. I wasn't offered any alternative room (as that would have been an upgrade!) but I did thankfully get a refund for the following night (still charged for the awful night I stayed).

Room was excellent and so were the staff. Food was well priced , good size portion and well presented.

No all good

Breakfast was great , setting very pretty and quiet

Bathroom was outdated

I didn't sleep as a fellow traveller had the television on quite loud for the whole night and it was very difficult to listen to music especially at 2,3 and 4am in the middle of the night after I complained twice to reception and didn't get any sort of refund for the fact I'd had only around 4 hours sleep. Being able to sleep was the main point of the stay and I suffered and I had to put up with antisocial behaviour I'd expect from a very bad housing estate. Very disappointed with the staffs response considering the surrounding and given they didn't offer me anything for the inconvenience of not being able to sleep and having to listen to someone else's telly the whole night I wouldn't be returning.

The hotel is pet friendly. Accommodation is very good. Both me and my dog received a very friendly service. Martha was incredibly helpful with my reservation and went above and beyond. I've visited the hotel before and will certainly be back. Really is a great place to stay.

There was nothing to dislike in my opinion.

Lovely old hotel , very simple but warm welcoming and clean.

It’s in the depth of the countryside- roads to it are very dark at night

The breakfast was excellent Both the room and the communal areas were very clean

The single bedroom was a little small and the bed would have benefited from a headboard The safe was not working (reported on check out to the hotel) - not a big issue

Great location, comfy rooms and good price.

Room was not up to standard with cleanliness. We found a huge toenail in our room which we reported. Although we were given an apology, we were not offered someone to clean it up or any compensation. The floors in the upstairs fir tree court must also be very thin as we were woken up several times by a very heavy footed upstairs neighbour.

Lovely place and the food All the staff was Amazing ,at Xmass party At check in as well staff was amazing We had lovely Xmas party there .

No where to charge your phone next to the bed No table light No extra blanket No extra duvet or bedding or anything to keep warm No extra pillows No extra plugs

Nice staff, beautiful surroundings.

My room had no hot water and the radiator didn't work. I raised this with the staff but nothing was done.

The room, the breakfast and the gardens.

Nothing

Window srewed shut. The room i got was not on the profile picture, that was the first shock! The stuff keep taking away buscuits from the coffee machine as soon as i would help myself. This happened a couple of times when i had asked to have a coffee. Very odd!

Beautiful setting in a country park

Lovely reception rooms

The bedroom was tiny - double bed against the wall. Tried to move the bed but then the bathroom door won’t open. I ended up sleeping on the floor - l would never book again

The hotel certainly looks the part, and the staff I met were very friendly and helpful.

The towels were stained, the room looked tired and when I checked out, it was early 05:30, there was nobody to feedback my issues to.

Staff very friendly and clean hotel.

Room a little basic but still really good.

Very friendly staff. Good service. Food was very good.

Didn't realise it is a popular wedding venue which disrupts the dining arrangements slightly. A bit inconvenient but not a major issue.

Unfortunately there was a powercut on the Friday night so left in pitch black darkness all night , did call the reception but was too dark to pack and move until the morning then was given a room in the main hotel which was right outside air conditioning so was kept awake with these going along with the noisy floor boards which ended up waking the guests next to me due to the creaking.... very disappointed 😞

I booked the Hotel for my 60th birthday lunch for nearly 50 people. Prior to the event I dealt with and made arrangements with Zoe the event organiser. Zoe was attentive at all times and made suggestions/recommendations to ensure my event went well. On the day itself all Staff were brilliant and went out of their way to assist in any way they could. Paul who looked after the running of my event and the bar staff were excellent. The cooked food that was served for lunch was exceptional. All of my guests had a wonderful time. At least 8 couples all stayed the night at the hotel and then met for breakfast - which was equally as good. Thank you to all at Highfield Park for really making my 60th birthday celebrations perfect. I will definitely be back.

Local to where I was visiting - lovely looking building and liked the grounds

needs updating - bit shabby , staff were friendly Breakfast looked like it had been cooked a few hours ago

Breakfast was expensive food was dry due to being left under hot lights for a long time . Had to find staff to pay and what table we could sit at

Nice quiet location

Great price and convenient location for work

It was quite noisy in the corridor outside my bedroom at around 10pm

The grounds. Good price

Tiny room. Dated

Warm Welcome

Room was in the main house and was too warm and I couldn’t open the bedroom window.

The building is beautiful, with a very pleasant reception area, lounge and dining rooms. Staff were helpful and very efficient. The hotel cat was endearing. Although my room was smaller than an average hotel room, it had all the necessary facilities and a comfortable bed. We had drinks in the bar, and breakfast in the dining room. Cannot fault anything.

Lack of headroom in my bedroom , but I am not tall, so it was not an issue for me.

The staff are very polite and accommodating. The grounds are lovely.

We missed the coffee machines from the room we stayed in previously! However, we understand that there was a wedding on too. No lamp.

Very friendly team and helpful

The hot water in my room was scalding and I burnt my elbow in the shower as the tap was so hot The coffee/ tea tray was not great

I would have left a 10 except the morning receptionist was slightly officious.

Superb….

Location

Nothing

Lovely location in park land. Large room - comfortable bed. Generally friendly and helpful staff.

There was no bedside lighting. There was a switch by the bed but it was all or nothing! No bedside PowerPoint. Luckily I brought an extension cord.

I been at Highfield Park several times and I must say all the staff are super friendly and professional.

Historic house in beautiful parkland setting in lovely surrounding countryside - potentially ideal as a base for touring/walking. Great breakfast! Pleasantly old-fashioned.

Having arrived late at night, eventually found the main reception down the long drive and taken all my bags in, I was not amused to have to reload them and drive a few hundred yards back up the drive to park somewhere near the allocated room in separate buildings. It was also difficult to find the room in the dark - a map of the site would really have helped. Had it been raining, my experience would have been awful, especially considering a short walk/drive back to the main house for breakfast was also required. In room, an upgrade on some fittings is overdue.

Bad

There were spiders in the room. Reception refused to resolve the issue — a staff member answered dismissively (“what, am I the housekeeper?”) and refused to move me to another room. I couldn’t sleep all night and missed important meetings the next day due to exhaustion. I request a full refund. Not recommended.

Freundliches Personal

The grand entrance and the Lovely welcome

Nothing

Lovely old property with history. Excellent quiet location with stunning views.

Could do with some minor repairs externally.

Setting, staff, food, social areas.

The bedroom. It spoilt our stay. Tiny room with a double bed against the wall. We had to climb over each other to get in and out. Had to climb on the bed to open the window. The sash windows did not lock, and there was a flat roof outside where other rooms could have accessed our room. This room was NOT classed as a small double. We paid more to have the larger bed. Not worth the money. We would not have booked if we had known the room was like this.

Pretty location close to Wellington Riding Centre

Bed was too small, I had to sleep in the floor one night my husband the next. The room was tiny and the soloing roof meant my husband could only stand up in the middle. I phoned and emailed twice about changing/ upgrading and was told there was nothing. I was also assured the restaurant would be available- it wasn’t. A friend of mine booked after us and said she could have fit 3 people in her bed and she paid far less than us. We were supposed to stay 3 nights but checked out after two. Would not recommend.

Breakfast was good safe and quiet in the countryside in a beautiful building

Great place to stay! 😄 Nice and peaceful

None

The breakfast was reasonable.

The rooms abit small

3rd time I’ve stayed here. Room was compact but spotlessly clean. Good free WiFi. Super helpful staff. Recommended!

Good breakfast

Nothing to really dislike

I was greeted at reception by a friendly member of staff who directed me to my room. My room was clean, tidy and contained everything I required. Parking was easy too.

I stayed in a different part rather than the main house. The room was clean, with a comfy bed. Was hot in the room when I arrived but there was a fan and cooled down quickly. Bath and shower, nice towels. Great landscape. Super quiet, would book again.

Having to drop room key back at main house upon departure, just added a few minutes onto an early start.

N/A

Very nice place

Not much