Cardamom County by Xandari vs Similar Hotels

Rooms were spacious, modern, and well-maintained.

Rooms were generally comfortable, with good amenities.

Mixed: one guest loved the thoughtfully detailed, comfortable treehouse room; others report broken tiles, wardrobe compartments, peeling paint and sliding doors that don't seal — rooms vary and need maintenance.

Rooms described as old and small with outdated furniture.

Rooms were clean and comfortable.

Instances of dampness and ants in some areas noted.

Multiple reviews report unclean rooms, stinking towels, bugs and lack of pest control; cleanliness is noticeably poor and needs attention.

Cleanliness was noted as an issue due to old facilities and maintenance problems.

The location was ideal and easily accessible.

Great location near attractions and nature.

Location repeatedly praised: perfect for peace and serenity, waking to birds, and a treehouse with breathtaking jungle views — a standout feature.

Location praised for being in the middle of the city and having good environmental aspects.

Staff were courteous, accommodating, and responsive.

Staff were friendly and accommodating, with many positive remarks.

Service is understaffed and management appears neglectful, but two named staff (Blesson & Roshan) were repeatedly praised for exceptional effort and covering gaps — strong individual service despite overall staffing issues.

Staff were consistently described as friendly and helpful across multiple reviews.

Breakfast options were limited, but quality was good.

Good variety at breakfast, though some concerns about continental options.

Breakfast (a la carte) is praised as very tasty and a highlight, but lunch and dinner received complaints — overall F&B leans positive due to the strong breakfast offering.

Food quality mentioned as good but with a need for improved variety and taste.

Good amenities, but some services were not clearly communicated.

Amenities were adequate but noted some issues with bathroom setups.

Amenities show issues: the pool is reported in poor condition and property lighting/maintenance is lacking; the small size of the property limits options.

Amenities noted for being limited and some in poor condition.

Overall value was acceptable considering the experience, but some discrepancies in service.

Some pricing concerns, but overall felt reasonable for the quality.

Several comments indicate poor value given condition and maintenance problems (one guest compared it unfavorably to a low-cost rest house); perceived value is below expectation.

Value for money considered fair by some, but highlighted as expensive compared to services.