Gerald D. Hines Waterwall Park
Gerald D. Hines Waterwall Park, Uptown, Houston, Texas, United States of America- Park
English
Hotels in Houston8.4Excellent(721 reviews) 
86% match
84% match
84% match
Courtyard by Marriott Houston Galleria
by Courtyard by Marriott
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About this hotel
Modern Rooms with Chic Furnishings
Enjoy a stylish stay in our modern rooms featuring chic furnishings, perfect for a comfortable and relaxing experience.
Indoor Swimming Pool and Hot Tub
Take a dip in our indoor swimming pool or unwind in the hot tub, ideal for a refreshing break during your stay.
Convenient Amenities and Nearby Attractions
Stay connected with free WiFi, keep fit in the gym, and indulge in delicious meals at The Bistro. Explore nearby attractions like the Galleria shopping center and Houston city center.
Book now for a delightful stay at Courtyard Houston by The Galleria, where comfort meets convenience.
Nearby Attractions
Gerald D. Hines Waterwall
Gerald D. Hines Waterwall, Waterwall Drive, Houston, TX 77056, United States of America- Monument
The Waterwall
The Waterwall, Waterwall Drive, Houston, TX 77056, United States of America- Tourist Site
- Public Art
Hamilton Shirts
Hamilton Shirts, Richmond Avenue, Houston, TX 77057, United States of America- Memorial
Post Oak Central Park
Post Oak Central Park, Uptown, Houston, Texas, United States of America- Park
Harry's Mural
Harry's Mural, 2131,2315-2335,2405-2477,2501-2511 Post Oak Boulevard, Houston, TX 77056, United States of America- Public Art
Anderson Park
Anderson Park, 5701, Houston, TX 77057, United States of America- Park
Kettering Park
Kettering Park, Uptown, Houston, Texas, United States of America- Park
Grady Park
Grady Park, 1715, Houston, TX 77056, United States of America- Park
The Park on San Felipe
The Park on San Felipe, 1702, Houston, TX 77056, United States of America- Park
Danny Jackson Dog Park
Danny Jackson Dog Park, Houston, Texas, United States of America- Park
Obelisk
Obelisk, San Felipe Street, Houston, TX 77027, United States of America- Memorial
John Calvin Statue
John Calvin Statue, San Felipe Street, Houston, TX 77056, United States of America- Public Art
John Knox Statue
John Knox Statue, San Felipe Street, Houston, TX 77056, United States of America- Public Art
Post Oak Park
Post Oak Park, Uptown, Houston, Texas, United States of America- Park
Four Oaks Place
Four Oaks Place, Uptown, Houston, Texas, United States of America- Park
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Golf course
Facilities for disabled guests
Meeting/banquet facilities
Dry cleaning
Non-smoking throughout
Private parking
Daily housekeeping
Designated smoking area
Accessible parking
Shared lounge/TV area
Parking garage
Minimarket on site
Kid meals
ATM/cash machine on site
Heated pool
Indoor pool
Wine/champagne
Coffee Shop on site
Fruits
Shallow end
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Physical distancing in dining areas
Delivered food - securely covered
Breakfast takeaway containers
Key card access
Happy hour
Room Types
King Room with Sofa Bed
Up to 4 guests28 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
This air-conditioned room includes a flat-screen TV, sofa bed, refrigerator and a view of the Galleria.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
28 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeating
Executive King Room with Sofa Bed
Up to 4 guests32 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
This spacious, air-conditioned room includes a flat-screen TV, sofa bed, refrigerator and an iPod docking station.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
32 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeating
Executive Queen Room with Two Queen Beds
Up to 4 guests38 sqm2 Queen bed (151-180 cm wide)
Spacious, air-conditioned room with a flat-screen TV, fridge and an iPod docking station.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
38 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeating
Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)
Up to 4 guestsKing bed (151-180 cm wide), Sofa bed (131-150 cm wide)
1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi 50+ Mbps
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
In-room amenities
Coffee/tea makerTVTelephoneHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsInterconnected room(s) availableWardrobe or closetDaily housekeepingHypo-allergenic bedding availableBlackout drapes/curtainsFree WiFiDown comforter
Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)
Up to 4 guests2 Queen Bed (150-160 cm wide)
2 Queen Beds
Internet - Free WiFi 50+ Mbps
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
In-room amenities
Coffee/tea makerTVTelephoneHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsInterconnected room(s) availableWardrobe or closetDaily housekeepingHypo-allergenic bedding availableBlackout drapes/curtainsFree WiFiDown comforter
Room, 2 Queen Beds (Hearing Accessible)
Up to 4 guests2 Queen Bed (150-160 cm wide)
2 Queen Beds
Internet - Free WiFi 50+ Mbps
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
In-room amenities
Coffee/tea makerTVTelephoneHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsInterconnected room(s) availableWardrobe or closetDaily housekeepingHypo-allergenic bedding availableBlackout drapes/curtainsFree WiFiDown comforter
Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)
Up to 4 guestsKing bed (151-180 cm wide), Sofa bed (131-150 cm wide)
1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi 50+ Mbps
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
In-room amenities
Coffee/tea makerTVTelephoneHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsInterconnected room(s) availableWardrobe or closetDaily housekeepingHypo-allergenic bedding availableBlackout drapes/curtainsFree WiFiDown comforter
Room, 1 King Bed with Sofa bed (Hearing Accessible)
Up to 4 guestsKing bed (151-180 cm wide), Sofa bed (131-150 cm wide)
1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi 50+ Mbps
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
In-room amenities
Coffee/tea makerTVTelephoneHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsInterconnected room(s) availableWardrobe or closetDaily housekeepingHypo-allergenic bedding availableBlackout drapes/curtainsFree WiFiDown comforter
Suite, 1 Bedroom (Hearing Accessible)
Up to 5 guestsKing bed (151-180 cm wide), Sofa bed (131-150 cm wide)
1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi 50+ Mbps
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
In-room amenities
Coffee/tea makerTVTelephoneHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsInterconnected room(s) availableWardrobe or closetDaily housekeepingHypo-allergenic bedding availableBlackout drapes/curtainsFree WiFiDown comforter
Suite, 1 Bedroom (Mobility Accessible, Tub)
Up to 5 guestsKing bed (151-180 cm wide), Sofa bed (131-150 cm wide)
1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi 50+ Mbps
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
In-room amenities
Coffee/tea makerTVTelephoneHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsInterconnected room(s) availableWardrobe or closetDaily housekeepingHypo-allergenic bedding availableBlackout drapes/curtainsFree WiFiDown comforter
Executive Room, 2 Queen Beds
Up to 4 guests32 m22 Queen Bed (150-160 cm wide)
2 Queen Beds
355.8-sq-foot room with city views
Internet - Free WiFi 50+ Mbps
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height electrical outlets in bathroom
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
32 m2
City View
In-room amenities
Coffee/tea makerTVTelephoneHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsInterconnected room(s) availableWardrobe or closetDaily housekeepingHypo-allergenic bedding availableBlackout drapes/curtainsFree WiFiDown comforter
Executive Room, 1 King Bed with Sofa bed
Up to 4 guests50 m2King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
1 King Bed and 1 Double Sofa Bed
538-sq-foot room with city views
Layout - Bedroom and living room
Internet - Free WiFi 50+ Mbps
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, double sofa bed, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height view port in door, visual fire alarm, height-adjustable showerhead, grab bar in bathtub, braille signage, lever door handles, closed-captioned TV, low-height counter and sink, low-height door lock, wheelchair-width doorways, wheelchair accessible, and low-height electrical outlets in bathroom
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
Room details
50 m2
City View
In-room amenities
Coffee/tea makerTVTelephoneHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsInterconnected room(s) availableWardrobe or closetSofa bedWheelchair accessibleDaily housekeepingHypo-allergenic bedding availableBlackout drapes/curtains
Queen Room with Two Queen Beds
Up to 4 guests31 sqm2 Queen bed (151-180 cm wide)
Air-conditioned room with a flat-screen TV, fridge and an iPod docking station.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
31 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeating
One-Bedroom King Suite
Up to 5 guests51 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This suite has a seating area, air conditioning and Galleria view.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
51 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeating
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(721 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 12, 2026Clean spacious rooms. Great location
9/10
Reviewed Jul 19, 2026Courtyard was great except they are remodeling.
Needs to include breakfaat
1/10
Reviewed Jul 12, 2026Paguei antecipadamente no booking , lá me fizeram passar o cartão de novo , disseram que seria devolvido poucos dias após o checkout e já se passaram 13 dias até agora nada
10/10
Reviewed Jun 25, 2026I had the build your own omelet and it was quite tasty. Not a free breakfast but for $10 it was pretty good.
Wish the Starbucks was open after 10am... maybe till noon.
10/10
Reviewed Jun 25, 2026Customer service great
2/10
Reviewed Jun 17, 2026Staff
Age of hotel and rugs
7/10
Reviewed Jun 9, 2026Room was old but good bed and spacious.Great location but a bit farther than Hyatt and Hyatt place from Galleria email.
Old hotel. Breakfast options are sandwich and some similar items..
6/10
Reviewed Jun 4, 2026Colazione incasinata, personale assente!
10/10
Reviewed May 25, 2026Todo
Sin desayuno
10/10
Reviewed May 22, 2026Great stay! Everything was as expected
Parking prices
7/10
Reviewed May 5, 2026Hallways carpets were dirty
Carpet were dirty
1/10
Reviewed Apr 7, 2026Location
Size of suite
8/10
Reviewed Feb 28, 2026The reception staff very friendly and all the time happy to help.
The breakfast very poor.
10/10
Reviewed Jan 20, 2026Konumu ve calisanlari cok iyi yardimsever. Otel cozum noktasinda cok iyiler
10/10
Reviewed Jan 19, 2026I loved the staff ❤️.
7/10
Reviewed Jan 19, 2026The pool and the gym
How you need to pay for food
5/10
Reviewed Jan 19, 2026I wasn't told that you had to pay for breakfast. It's 2025 and I feel that breakfast should be complimentary. And it took almost 5 days to receive my partial refund.
No complimentary breakfast
3/10
Reviewed Jan 11, 2026The location is great✅
The front desk staff was not very welcoming or friendly. There wasn’t even complimentary water or tissues in our room and it had an unpleasant smell in the room.
1/10
Reviewed Jan 8, 2026Everything is good but the service was bad because i tell them I need the cribe for my baby 3 days no body response
10/10
Reviewed Dec 27, 2025Clean room
Everything was good
1/10
Reviewed Dec 25, 2025Did not stay at this hotel!!!! Had to book another hotel last minute because of the elevators not working.
We recieved an email that the elevators didn't work and they encouraged us to cancel the hotel and they will send us the funds back for booking.
10/10
Reviewed Dec 23, 2025staff was friendly and super accommodating—also, my room was so comfy!
10/10
Reviewed Dec 20, 2025After unexpectedly having my children for the weekend the hotel was able to easily switch my rooms. I was so appreciative as it allowed me the ability to rest a bit before getting back on the road.
The elevators need an upgrade. The staff did a PHENOMENAL job of accommodating our needs within the time of the elevator outages.
10/10
Reviewed Dec 17, 2025The hotel elevator was out of order, but the staff’s courteous apology and subsequent support were excellent.
10/10
Reviewed Dec 16, 2025Clean and friendly employees
Elevator wasn't working
4/10
Reviewed Dec 15, 2025Location and the personnel
The elevator was not working and we had to use the stairs to go to our room at the 15th floor for several days
9/10
Reviewed Dec 14, 2025Staff & views
Dirty coffee machine, possibly molding
8/10
Reviewed Dec 14, 2025The hotel was in a great location walking to a few different stores mall restaurants etc the staff was very accommodating only issue we had was the elevator was shut down foe awhile and one never was in service the entire weekend
Elevator was out of service one the whole weekend
10/10
Reviewed Dec 12, 2025I was impressed with the property, the location and the staff was great. Really enjoyed my visit. Look forward to coming back.
6/10
Reviewed Nov 25, 2025Nada
Elevador não funciona, geladeira não funciona
9/10
Reviewed Nov 21, 2025La ubicación y el recibimiento
La espera en los acensores y la limpieza de la entrada del hotel
10/10
Reviewed Nov 6, 2025Everyone was nice and pleasant
The greeting of customer service
10/10
Reviewed Oct 13, 2025Room was clean and staff was friendly
Everything was good
9/10
Reviewed Oct 12, 2025It was comfortable, clean & reasonable.
10/10
Reviewed Oct 9, 2025Food in coffee shop is mediocre
6/10
Reviewed Oct 6, 2025Overall the property was conveniently located and the staff was very friendly. Housekeeping staff could use some help, as there was a resaurant cup in the fridge and long black hairs in several locations in the bathroom.
7/10
Reviewed Oct 4, 2025Location
Lobby need to be clean
8/10
Reviewed Oct 4, 2025Close to the shopping Galleria shopping mall. You can find most shops nearby.
2/10
Reviewed Oct 3, 2025The frond desk dude was super rude on arrival. Never in my life will i ever stay at this hotel again. My son kept hitting his head on the headboard. having to pay for parking makes no sense
10/10
Reviewed Oct 3, 2025Nice place but no buffet breakfast
10/10
Reviewed Oct 1, 2025Was very comfortable and slept so well, also the staff was super helpful and accommodating.
10/10
Reviewed Sep 30, 2025Great hotel
10/10
Reviewed Sep 29, 2025This hotel has an excellent and professional staff and is located at a location that has accessibility to businesses, restaurants,etc
10/10
Reviewed Sep 28, 2025Great place will be back
2/10
Reviewed Sep 25, 2025My work truck got broken into and 2500 dollars worth or tools were stolen
6/10
Reviewed Sep 21, 2025Toilet wasn't flushing, door hard to close, friendly staff
5/10
Reviewed Sep 20, 2025The staff is extremely good.
I expected a buffet breakfast and didn't like the limited choice available.
6/10
Reviewed Sep 19, 2025Este ha sido uno de los disgustos mas grandes que hemos tenido el personal masculino que estaba a la hora del desayuno en la cafeteria, no tenia una coordinación con el hotel y siempre nos pedían unos vales que no los tenían en la recepción y era desagradable estando los encargados de la cafeteria que no asumían su responsabilidad los últimos dos días de nuestra estancia decidimos no comer en el hotel para evitar desagrados. si seria muy recomendable que arreglen esa situación, la actitud del personal de la cafeteria era hostil. Hago la aclaración que el personal femenino de la cafeteria es totalmente amable
La actitud del personal masculino de la cafeteria es desagradable, el resto del personal es totalmente agradable y dispuesto a resolverte los problemas. se debería mejorar la coordinación con los desayunos a fin de evitar contratiempos desagradables.
10/10
Reviewed Sep 12, 2025I love it there
Everything was fine
10/10
Reviewed Sep 9, 2025Hospitality , cleaned and organized
Everything was great
10/10
Reviewed Sep 7, 2025nice clean hotel, room was nice and simple no bad odors
1/10
Reviewed Aug 31, 2025Nothing, The galleria area is good but this particular hotel was terrible, no one came to service my room and when I asked for toilet paper after hours the clerk was very rude and suggested I go get the tissue from the public bathroom she was not accommodating AT ALL
Everything is old and outdated I heard tapping in the walls ALL NIGHT
10/10
Reviewed Aug 24, 2025This was my first stay at the property while visiting Houston. I normally stay at Hotel Derek but this has become my new favorite place. The staff was very professional and friendly and didn’t hesitate assisting when asked. My children and I really enjoyed our stay. Even though it was only one night, we look forward to our next time there.
10/10
Reviewed Aug 24, 2025Staff was very friendly room was very comfortable.
10/10
Reviewed Aug 24, 2025Great hotel at a great location. Front desk staff was exceptional. And Obrian was so helpful. Thank you Obrian. Would definitely stay again.
2/10
Reviewed Aug 10, 2025When I asked for a copy
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Good location
- •Clean rooms
Areas to consider
- •Elevator issues
- •Cleanliness concerns
- •No complimentary breakfast
Cleanliness
7.73/10Some reviews mention dirty facilities and issues with cleanliness.
Service
9.2/10Staff was praised for being friendly and accommodating.
Location
9.24/10Great location, easy access to nearby stores and restaurants.
Room Quality
8.69/10Rooms were described as clean and comfortable.
Amenities
7.22/10Elevator issues were frequent and caused inconvenience.
Value for Money
8.68/10Generally considered reasonable pricing for the quality offered.
Food and Beverage
7.73/10Complaints about the absence of complimentary breakfast and limited options.
Overall Experience
8.7/10Most guests had a positive experience overall despite some drawbacks.