Pestana Bahia Praia Nature & Beach Resort

Fantastic beach side hotel. Wonderful beach for ocean swimming and a great pool with plenty of room to sit poolside. Fantastic breakfast, silent rooms for sleeping. Very large rooms as well.

Staff was very nice

This hotel was located at a nature preserve so the location was spectacular!

If you want to visit the island of San Miguel this is an excellent option. The hotel is not brand new but it is very nice, lovely ocean view, quiet and rooms are very spacious and bright. Staff is extremely friendly. Hotel is well located for all key spots in San Miguel but you do need a car to get around. The beach at the hotel is very nice.

Such a beautiful location right on the water. With stunning views of the coast and a black sand beach within walking distance, this hotel was the perfect start to my first time visiting the Azores. Staff was excellent. Pool was wonderful as well as location.

Carpets need replacing but overall excellent

Fabulous view and convenient location; interior needs a serious overhaul; dining was not great but the cafe nearby on the beach was excellent.

The resort is fantastic. The property was so clean and the staff was super helpful and pleasant. The location is amazing.

Gorgeous hotel!

Beautiful views, beautiful room, extremely kind/helpful staff.

The location is lovely but I do not think I will stay there when I return to the Azores. The last night I was there I found small ants in the bed. I was not happy with the attitude of some of the front desk staff and although when I spoke up the management did apologize, it still left a sour taste in my mouth. The view was spectacular but there is no coffee making provisions in the rooms. One must pay 7 euros a day for a hot water machine. I do not think this rates a for star rating.

We had a good experience staying at this resort.

Rooms were super nice and spacious with great views.

Everything was very nice except for the fridge and bedroom the bed

Tv reception was very bad. Otherwise we had a good stay.

Incredibly beautiful. Unbeatable views. Did have some issues with the room (TV remote didn’t work which had all of the amenities listed and the phone also didn’t work well - didn’t get the best assistance with that) but otherwise the staff are incredible and so helpful. Would definitely come back.

Big, spacious room (suite) and the oceanfront view didn’t disappoint. The breakfasts buffet choices were great. We had a comfortable stay.

Tranquil, quiet and peaceful. Excellent stay. I stayed in January so there was not a lot of people.

the views are amazing. Breakfast was great, I would stay there again

Our stay was very enjoyable and they offered a very good breakfast. The hotel was undergoing some renovations but it was never an issue with our stay. The location was convenient for town and also very relaxing by the beach.

Construction during massage/spa not ideal.

The staff could not have been more helpful

Beautiful

Amazing views of Sao Miguel cost line

Beautiful location, ocean view with pool and bar area. Room was spacious. Staff were pleasant and helpful. Only downside is the food is buffet and supper was expensive for a buffet where we didn’t eat much of anything. Lots of restaurants close by if you have a car. Air conditioner wasn’t working. I would still stay again, staff, room size and location!

Truly a wonderful holiday! The hotel was quiet and relaxed and in a beautiful location. We loved listening to the sound of the waves as we went to sleep. The hotel staff were fantastic- they were always ready to help and were so kind and welcoming. The beach was a lot of fun to play in, and the bistro next door also had really good food.

Lovely hotel, breakfast selection was good and the dining room very nice. Beautifully maintained grounds & pool area.

We enjoyed our stay.The reception staff were very helpful and friendly.. Our room was excellent and the views from our balcony were fabulous.The bathroom ought to provide shampoos and the combined shower/hair wash was slightly disappointing. There ought to be coffee and tea making facilities in the bedroom and a properly stocked mini bar. The cleaning and upkeep of the room was very good. Breakfast was good although it would be nice to have fresh coffee . Shame that only offer buffet dinner in evening as only a few decent restaurants in the area for which a car is required. The young lady Marta was also helpful with daily suggested trips and visits. Overall very enjoyable and would definitely go back. San Miguel is a beautiful island.

Loved it

Very outdated for the nightly price. Only one elevator was put in use maybe trying to save on electricity. Overpriced beverages and be prepared to pay €4.5 for a small bottle of water or Coca Cola. Also, very outdated air conditioning system. Nights were very hot in the room although the AC was running for 24 hours nonstop.

The "vintage" air conditioning (staff words, not mine) could not keep the room at a reasonable temperature during the August heat, even with the windows and doors closed and curtains pulled shut obstructing the beautiful view. They did not have enough fans to offer guests on days when the air conditioner failed. The "adult only" pool was underfilled and had algae floating all in the water. Other than that, it is a nice facility with stunning views and the main pool is very well maintained. The room was a wonderful size. The food was palatable.

We were initially given an accessible room without a decent view - we asked to be moved to a sea view room and had to pay extra for a different room type. However the room was good when we moved. Food was not good at all - all buffet service but not replenished regularly and not of good quality- this applied to both breakfast and dinner.

The hotel is in real a good 3 star beach hotel NOT 4 star. UNFORTUNATELY the price is like a luxury 5 star hotel. The staff is great ❗ but the policy of the management is to collect money without giving the value to the customers... For a junior suite we paid 534 per night and we had in the room just towels and shampoo. There is not any coffee mashine or a device to warm water, there are not slipers or bathrobe. Breakfast and dinner are OK but nothing to make you feel they appreciate you as a customer. I wouldn't be back with these money perhaps in maximum 180 euros.

included breakfast was a very good buffet with lot of different options but these options were the same very day.

The hotel is off by itself - need to drive to get anywhere. The shoreline, nature are beautiful. There is a beach a few minutes walk away as well as pools; we didn't swim since it was a little chilly in late June. Parking can get a little tight, so cars are lining every road on the property - make sure you are comfortable parking in tight spaces.

Beautiful. Right in the beach. Away from the main city. A bit out dated but the rooms are big and the staff was wonderful!

Hotel is on a gorgeous piece of property overlooking the ocean with easy walking access to beach with lifeguards and a small restaurant. Hotel rooms are large. However, hotel itself is very dated and is in need of updating (everything from furniture in lobby to fixtures in rooms to gym). Not a 4 star hotel as described.

Staff were very friendly and attentive. Property location was beautiful. Rooms were very large as described. Beach and pool were well maintained, beautiful.

Stayed 5 nights at property. Beautiful beach and sunsets! Pool and outside areas are very well kept. Hotel looks just like the pictures! Staff is extremely friendly and polite. The only area the hotel didn’t meet my expectations was in the food. Breakfast is okay… same exact breakfast every day. A couple of days fruit tasted funny… I dinned once at hotel, did not enjoyed the buffet. On the bright side, great restaurants within 20 to 25 minutes driving distance. Overall, I enjoyed my stayed. As I said, food wasn’t great, but everything else and everyone in the hotel were excellent!

The Beach was amazing!

This hotel exceeded my expectations in every way. It was the type of hotel experience one wants on vacation. When you see the pictures of this place on the App/website a daydream about your upcoming vacation, the reality is way beyond what you can imagine. The grounds are well kept, the view of the ocean and the surrounding landscape are amazing. It is a great sanctuary and base camp for adventures on the island. 20 minutes from Ponta Delgada, 25 minutes from Furnas, 30 minutes from Ribeira Grande, and roughly 60 minutes from Sete Cidades. Breakfast was great, they had everything. Spa, gym, rentals, and a nice cocktail bar. I can’t wait to come back.

the bartenders were soooo nice!

Great spot to relax and easy access to explore the island! More food options would be nice, but close to villages and restaurants!! Beautiful sunsets!!!

Nice hotel. Brilliant staff. Will return.

Nice hotel. Brilliant staff. Will return.

This is the one with right price and good services. Near the ocean, not close to the city area. Highly recommended!

This is an excellent hotel. We were upgraded to a junior suite which was roomy and well laid out. The bathroom was the best hotel bathroom I've seen in decades -- enough counter space, 2 sinks, things arranged in sensible ways (I'm convinced that most hotel bathroom designers have never stayed in a hotel!). The breakfast buffet is excellent with something for everyone (except no chocolate sprinkes for the Dutch). Make sure your rate includes breakfast. The staff were friendly and helpful. The towel system means availability of towels for the beach or the hot pools. The grounds are pleasant -- we saw the uniquely Azorean daylight bat flying out near the tennis court. The beach is very close. As others have commented, the location is isolated and you will need a car, but it is quite central on the island.

Very friendly and accomodating.

very nice property, great value.

It’s nice and quiet, away from hustle bustle of the city. Close to beach and nature

Quiet cosy, comfy and relaxing

It was an amazing stay! We had a nice corner room 317, the view was breath taking. I would say it was the best one so far. The food in the restaurant was delicious and service by everyone in the hotel was impeccable. We will definitely be back next year!!

It was absolutely fabulous!! Rooms, staff, location, views!! Only thing I didn’t like was the restaurant food in the evening. Just ok. Other than that. Great! A

Staff was amazing. Nothing that we didnt like.

This is a very nice place to stay - huge rooms, beautiful views of a black sand beach and turquoise water - we fell asleep to the sound of the waves crashing every night. The staff are super friendly and helpful!! Breakfast was included and there was always something one could find to eat. The coffee seems to contain chocolate - not great, but we took it as a peculiarity and went with it. We never ate lunch or dinner there. Dinner was always a buffet style and reviews hadn’t been great. We like to have vinho with dinner thus don’t want to drive - the beach bar a short walk away served us well - basic food and drink, but very affordable and hit the spot for a couple of nights. Very good restaurants are 5-10 minutes drive away (Casa do Abel is highly recommended with a reservation!) The pool area is lovely and has its own bar too. The grounds were immaculate. I found this hotel to be very peaceful. This hotel is a beach resort which harkens back to the past. I loved the feel, and would most definitely go back myself, however, if you happen to be someone with mold/dust allergies, I’d be hesitant to stay as there is carpet everywhere. Carpet that has been there awhile…replacing this would be a huge step forward for the hotel. The beach was one of the most beautiful we saw in the azores…big waves, excellent surfing, but lots of people going into the very warm water. We found this hotel a great spot from which to visit the island.

It’s in a nice place and beautiful grounds. Rooms are spacious and nice size balcony’s.

Everyone was very friendly and helpful. The property was always clean. The location was beautiful. This resort far exceeded our expectations!

I thought the property was beautifully situated with a beautiful view of the ocean and hillsides. The entire hotel is nicely appointed. We loved our room and the view from the balcony. The staff were delightful though I thought that the cooking facilities at breakfast were not adequate. They need a proper cooking service for omelettes etc and more than one cook!

Beautiful location

The outdated hotel with the non existent service. All staff is nice- but 0 help/ in my case. Nice big rooms with amazing view but rurally outdated- dirty carpets. Scratched walls. No toiletries except of body wash. The pool should bd heated- too cold even at the end of June. Breakfast buffet is ok but the sand for 7 days. Pool bar is good- when there is anybody there to take ur order. The area is very convenient if h have a car

Hotel located in quiet spot next to a great beach. Easy drive to areas of interest. Wonderful place to relax and enjoy the beauty of the island.

Great place to stay. The staff is very friendly, the rooms are spacious and clean. The food is good. The view from the hotel is beautiful. It is very calm and quiet.

Our stay at the Pestana was outstanding. The room was huge, super clean and just perfect for our stay. The breakfast was absolutely delicious every single morning. Everyone who was working made us feel welcome, answered our questions, and just was overall so nice. HIGHLY recommend this hotel!

Beautiful location, spacious rooms, great staff

This property located in the Haven on the earth. Oceanview, botanical garden, waking distance to the beach.

Fantastic location .tired hotel.When asked for a bottle of water as no drinks in fridge was directed to the bar. Think it should close in Winter months ,a bit like the film The Shining .Dissappointed

Large, spacious room, great ocean and garden views. the ocean crashing under our window! Good breakfast, beautiful gardens and landscape, large lobby, amazing value for money.

Nice beach front resort hotel with large outdoor pool and pool bar. Restaurant on-site.

Loved the pool and ocean view. Our sea view suite was beautiful. Only suggestion, new mattresses. We found them very hard.

This is the perfect place to enjoy the Azores. On the ocean and within essy driving dosito all the sites. We loved it..

The front desk/reception staff were wonderful, pleasant and helpful. We we disappointed with the restaurant hostess, she was rude and very unpleasant at most encounters. Meals are all buffet style and required reservations, we were told after staying there for 5 days we were expected to eat breakfast the same time everyday. Under normal circumstances that would have been fine, however, we had excursions booked for different times throughout our stay. The grounds were beautiful. We did not have a car, and required a taxi to explore the area. There is a nice beach bar/restaurant nearby that we could walk to. Nothing else in walking distance. I would not recommend staying at this resort the entire length of your stay. Beautiful, but very remote.

Amazing location beautiful Beach Very friendly people

Everything was good

Overall, excellent! No complaints at all.

We had an excellent time at Pestana Resort ! The only thing that could have been better is the air conditioning was'nt working

Wonderful holiday with lots of hikes around lakes and along beautiful trails to waterfalls. We loved the hotel. Our suite was spacious and clean with a very comfortable bed and great bath. We had enough space to do yoga each morning. The staff were very pleasant and helpful providing information about hikes and tourism. Marcia was an absolute gem and looked after us so well. Beautiful island and a relaxing weeks holiday.

Well maintained property which is a 20 minutes drive from the airport. Everything seemed clean and we received friendly service. Breakfast every morning was the same. We went during low season so the hotel was really quiet which we liked.

Staff was fantastic in food and cleaning, front desk a little cold

Very nice hotel, very clean an spacious rooms, good location to alot of the attractions

Very tranquil and beautiful environment directly at the beach. Great! Rooms are refurbished, spacious and in clean condition. Very pleasant! The quality of the food in the restaurant is extremely poor and cheap. They offer vegetarian linguini with all veggies and mushrooms out of a can, Nothing is fresh. Disgusting taste! Breakfast is a self-service buffet with mainly very cheap products including coffee or tea. Not worth to attend! Personal is friendly but not up to par. Overall much too expensive ($300+ p/night). Won't come back.

Quiet area. Room is big and clean Close to some nice areas At night you just hear the sound of the waves Only downside was the breakfast. Has a good variety but no fresh juices and the coffee is bad. For me coffee is the most important and sometimes the only thing I will have for breakfast

The hotel is gorgeous. Our room was excellent. The views are stunning. The restaurant menu needs a little work. Because the hotel is a little remote, it would have been nice to have a better menu selection/variety for lunch and dinner. Having said that, the dinner chef was able to make me special meals to accommodate my dietary needs. The service staff were great and friendly. The beach was super close and connected by an manicured waking path. The pool is gorgeous but it was not heated and could not be used at the time of year we visited (way too cold). Overall, a great stay.

We loved this property. The location was perfect. The staff were very friendly and nice. The grounds and the hotel itself was immaculate.

The staff was pleasant. Rooms were clean and comfortable. Maybe have some indoor activities for rainy days!

Beautiful stay Fantastic service

Pestana quality ! Fantastic service . Fantastic view from the room . Beautiful gardens . Quiet and peaceful .

Hotel was very clean and comfortable. Beautiful views and great location

Location was fantastic as was the hotel itself. Our only criticism were some of the waiting staff. Rude and honestly not up to the simple task of asking what we need. Had to be asked after waiting some time to serve us, which got a very abrupt reply. Ordered room service one night, only for my meal, (not the wife's) to show up 50 mins later and stone cold. Rooms were very clean and comfortable.

Fantastic staff! Great location lovely rooms and an excellent breakfast, could not fault the hotel in any way, we had a wonderful stay

Very conveniently located, clean and well appointed rooms, excellent pool and beach. We will be back.

I've never stayed in a hotel that tells you there is an additional charge for using the safe in the room. Why irritate guests this way? Staff not very welcoming. During our five day stay nobody asked us how we were or whether we needed anything. I was chastised for wanting to pay for some drinks with cash which meant that the barman had to go and get some change. Only ate breakfast and based on that experience we didn't want to try any other meals. Breakfast buffet just about acceptable but hot drinks dispensed out of an old machine tasted foul. No tea/coffee making facilities in the room. Our family stayed in two sea view junior suites which had large comfortable rooms. It's a shame that in such a beautiful setting, our hotel experience can best be described as soulless.

Pestana Bahia Praia is a very nice hotel in a very nice setting. The way it is set up it is secluded from the public black sand beach. Rooms are spacious, bathrooms are spacious. Safe is in a room but cost additional 2 euros per day to rent which was unexpected (they give you an activator pin that has to be inserted into a safe to make it work). I travel extensively all over Europe and have never seen this before. Overall hotel is very relaxing, clean, grounds are also nice and clean. If I make any recommendation for improvement it would be for food. Breakfast buffet set up is all over the place and creates unnecessary traffic jams. It is almost like they need a better organization so people don't get into each others way. For example a milk should be next to cereal, instead it is next to grill where cook makes egg omelets. It makes no sense. So people are walking around looking for stuff. Why not to put milk and yogurt next to cereal so people looking for cereal don't get in a way of people in line for omelet? Also, only 1 person making omelet and a line is always long. Why not 2 people making omelets during peak morning hours? I do recommend that hotel brings a professional organizer who can observe and make recommendations to improve traffic jam in the buffet breakfast area. Another area of improvement is dinner buffet. We tried it and were not impressed. The food desires to be better. They need a better chef. Period.

The grounds were gorgeous the lobby grand!! The room windows and balcony door filthy never cleaned and carpet stained. Bathroom very outdated. Breakfast should be opened to guests earlier than 7:30 line of folks waiting to get in. Restaurant staff rude. Marcia front desk rep was exceptionally friendly kind and professional.

We stayed here for a week and it was great. The location of the hotel is great, right next to the beach but it’s quiet and secluded. You definitely need a car to get around but the hotel is centrally located for all destinations. Breakfast was good, lots of choice and our sea view room was fantastic. The beach bar/cafe is a 5 min walk and serves great food. This is a great place to stay if you’re looking for quality accommodation in a great location

Very nice room, spacious and clean. Breakfast was good. The front desk and house keeping were very nice. We love Ms.Priscila Bernardo is awesome, very hospitable and friendly. The hotel location is awesome, right next to a beach, One of the best in Sao Miguel. I love looking out the balcony and let the cool breeze come in, see the mountains and the sea, hear the frogs call at night. The aircon in the room wasn’t cool enough, but we did not call anybody about it. The air coming from the balcony sufficed for us. I love the hotel where it is , away from the busy towns. It is so nice to drive to this beautiful hotel after long hours of hiking, shopping, or driving.

We spent 2 nights at the Pestana Bahia Praia after having spend 4 nights at the Azor Hotel. While the location and grounds are gorgeous, (much nicer than the Azor) the hotel staff and food were very disappointing. The first contact we had was with trainee, Ana Silva, at the front desk. We arrived at noon and asked if we could check in early. Her response was an emphatic - NO. She advised us the policy was no early check in, it was 2 pm and not before. She was not very friendly or welcoming. Ms. Silva was at the front desk each day of our stay and her disposition never changed. On our last day, we asked for a later check out (1 hour) and received the same response from Ms. Silva, another emphatic no. When I asked to speak with the manager, she said that was not possible. I advised her she was a trainee and there must be a supervisor available I could speak with. All of a sudden her demeanor changed and we were granted a late check out. The front desk staff should be friendly and welcoming - even if they are unable to accommodate the requests of the guests, this would leave a much better lasting impression of the hotel. Unfortunately, the food was also disappointing. I would recommend the hotel because of the beautiful rooms and surroundings but advise that the food and front desk staff could be drastically improved.

We loved the hotel location, staff and amenities. The breakfast was wonderful and we had dinner there one night. It is close to Villa Franco de campo and has a peaceful, beachside location.

Great place to stay and dine. Staff is amazing. All was perfect.

Amazing hotel, amazing staff, receptionist Nelson helped us a lot. Great food, staff in the restaurant were so nice. Room with the sea view, pool, gym and all facilies are absolutely worth of money. Unforgetable stay!!! Paradise!

Although a late arrival due to bad weather we were treated in an excellent manner by the Night Manager. The room had a fantastic view overlooking the sea and coastline,the rolling waves transfixing. The Night Manager was exceedingly helpful providing a map on which he marked the various sites and eating out places. A great place to chill out.