Seaview Resort Xiamen

Location, swimming pools, food - breakfast and dinner, staff

Possibly room is getting a little dated and could do with an upgrade

The staff was really nice. It’s close to beach and my kid had a lot of fun. The breakfast at Shui Yuan was really good.

None.

How spacious everything is, excellent customer service, great amenities, outstanding kids play area plus kids pool, great choices of on site restaurants. Can’t fault it, probably the best hotel in Xiamen for families with young children, we thoroughly enjoyed our stay :)

Nothing

Very suitable for kids. The garden pool and the playground were heaps of fun.

Hotel’s listing on Booking.com says breakfast included rate is for up to 2 persons. We are 2 adults with a 3 years old, it is free breakfast for kids so we thought that’s it. But during checking-in was told by hotel it’s just breakfast for 1 person only. So the 2nd adult needs to buy breakfast separately … I thought I made a mistake and too tiered carrying the kid so just checked in didn’t bother to check. Then I checked booking history and Booking.com listing, it says breakfast included rate is for up to 2 persons. I asked hotel reception at 7am, they said to check with their operation’s team(not sure if this is the right name, they said 运营 team), they starts working from 8am and they would call us to update. So we waited until 8:10, no call so we went to reception to ask again. Reception then chased. I finally got a call at 8:32am, the woman basically just kept saying the same thing that they don’t care, it’s my problem, I need to ask booking.com. I hung up didn’t want to waste my time. The lady at the reception in the end added a breakfast to our room which was very nice, we finally started eating around 9am. I then sent a message to Booking.com, got an autoreply that they would get to back in 24 hrs, it’s been 36 hours now, I heard nothing from Booking.com.

There were mosquitoes in the room. Place is overcrowded during breakfast. Very uncomfortable. Definitely not a 4* hotel.

Absolutely recommend this hotel! Our experience was fantastic, thanks to the welcoming staff, top-notch service, modern facilities, and the insightful tours provided by the concierge. The buffet breakfast offered a delightful array for the kids, and they had a blast in the 25-meter heated indoor pool with a vigilant lifeguard, as well as the expansive indoor playground. What sets this hotel apart is its hidden gem – a beautifully designed and well-maintained park. Don't miss the chance to reserve a tour with the Concierge (we had Mr. Nie, he is fantastic!)to explore a variety of tropical plants, including imported and domestic cactus species. The quiet trails lead up to a mountaintop vantage point offering breathtaking views of the sea. Our tour left us in awe of the scenery and the extensive collection of trees and plants. We're already looking forward to returning soon!

The staff is very nice and helpful

Overcrowded and quite noise in the breakfast buffet

It is superior hotel at the seaside. The people working there are great. Rooms are big, clean and kitchen is super. A wide variety of different styles and tastes where all is fresh. Greetings to all at reception who helped us to find and deliver our luggage lost during our flight to Xiamen !! I fully recommend this hotel both for holiday and for business stay.

環境很好，早餐豐富，晚上自助餐款式比較普通。

到海邊散步，很近，空氣很好。

리조트가 엄청 크고 (물론 프라이빗 공간이 많아 일반 숙박 시 이용공간은 제한적임) 야외(화원)수영장, 인피니트풀, 실내수영장 3군데 모두 관리가 잘되어 있고 특히 밤 11시까지 이용가능한 점이 아주 나이스였습니다. 야외수영자에는 유소아용 워터슬라이드가 있고 따뜻한 물이 나오는 월풀탕(?)도 있으니 참고하시구요~ 한국사람은 저희포함 두 팀? 거의 중국인들입니다. 실내키즈플레이그라운드도 있는데 엄청 깨끗하게 관리되고 있고 한국에서는 못보던 기구들도 있습니다. 해변은 바로 붙어있진 않고 5분 정도 걸어가는데 그 사이 지하도(큰 도로가 리조트와 해변 사이에 있음)를 건너니 요것도 참고하시고 해변은 꽤 넓은 모래사장이 있고 파도도 적당합니다. 단 해양스포츠는 없습니다. 리조트 숙소 내 식당은 좀 비쌌으나, 조식을 이틀 무료로 제공해준 점도 아주 나이스! 시내(중산로,샤먼대)까지는 택시로 2~30분 걸리며 25~40위안 정도 나옵니다. (19년8월기준) 결론적으로 아이들 동반으로 샤먼 오고 싶어하신 분들께는 강추드립니다!

I stayed at this hotel for a conference so did not check the beach or swimming pool but after changing my room because of the air conditioning moldy smell very common in humid locations I was happy with my stay. Communication is challenging but service is friendly and good. I would like to thank Matt at the reception desk who helped me early in the morning and Lee with whom I communicated with a translation app. Food however at the hotel needs improvement.

I stayed here for 3 nights in deluxe garden room . Room was very big . Clean and tub near varandah. Bathroom was big and nice. Breakfast was great. Lot of food items. Beach is very near to hotel . Service was great. WiFi was not working on my 2 phones . Rest was great.

酒店環境幽美，靠近景點區，交通又方便。每位服務員素質優秀，窩心提供照顧，感到親切又熱誠，下次再到廈門必是再次選擇之最。

This is my first time in Xiamen. Since I took the evening flight from HK, so we were staying here for four nights. We played golf in Orient (Xiamen) Golf Country Club on the first day, then have a spa in the city with free dinner. Next day, we were going to Tianluokeng Tulou cluster already took your whole day trip from and to the city. There was a night market closed to the hotel around 15 min by taxi and named zēng cuò ān. It looks like Taiwan style since they are very close to each other in geographic. Another shopping area named Zhongshan Road Pedestrian Street. It took about 25 min by taxi from this hotel. No matter where you take the taxi from or to the hotel, hotel personnel will write down the taxi number for you including the remainder of the tourist complain phone number for your help later. Made me feel comfortable to take a taxi anywhere in the city.

位置有点偏，周围没有吃东西的地方。酒店舒适，装修有点旧。整体OK

What a great hotel and Xiamen is a hidden jewel in China, which is probably why it is becoming such a popular place for Chinese people to have a holiday. Everything is 5 star and half the price of UK 5 star hotels. The restaurants in Xiamen are also excellent and certainly if you like seafood.

Ho soggiornato in questo hotel per 4 notti in occasione di un viaggio di lavoro, l’hotel è molto bello e si trova vicino al mare ma purtroppo ha il personale che parla poco l’inglese per cui è consigliato ad un pubblico cinese

Xiamen is a lovely part of China, with miles of beaches and a real holiday feel. The resort is very well positioned to make the most of this. The buffet breakfast and dinner were both good, and there are other formal eating options too. The rooms are very spacious and well equipped.

Nice location along the sea in the quite part of the island, to go beach need cross road in front of the hotel, the hotel is very big, overall very nice with beautiful gardens all around the property and with lot o swimming pools indoor & out door, breakfast is also very good experience as lot of options for Chinese and Western food not very common. I suggest to try the Jazz bar restaurant for the Italian food lovers as they serve nice pizza and pasta.

My girlfriend and I had a layover in Ximean so we looked on Trip Advisor and decided to stay at Seaview Resort for the day and take advantage of the beautiful infinity pool. The staff was friendly, the room was clean, and the hotel was nice. I was told the room was $122 US dollars plus a $150 deposit that would fall off my card in a few days. Well 3 weeks has passed and $277.32 was charged to my card. I called Seaview Resort last week and the person who answered the phone did not speak English. Finally I got someone on the phone who spoke English and he told me that the $277.32 was the charge for the room and tried to explain the convirsen rate to me as if I didn't understand. I understood exactly what was going on here. They also charged my friends credit card $149.00 twice for 2 bottles of champagne that should have cost no where near that price and also a $50.00 charge on her card that we have no idea what it is for. We only stayed at this hotel for about 10 hours. We on loved it until we got back to the US and realized that they take advantage of tourist.

This is a wonderful hotel in the beautiful coastal city of Xiamen. The hotel is very spacious, with extraordinary gardens and amenities including a very large and enjoyable pool in the middle of the gardens. The rooms are large and very well equipped. The only problem if you don't speak Chinese is that most staff only speak Chinese, so communication is a major problem.

Nice garden, pool but everything closed before May. Could use more the beautiful outside area, before it’s getting too hot to stay outside ;-)Other than that fine...

Nice people. Great customer service and really great room service. The food it’s really good

Great place, good ambiance, good food, quiet - excellent place for relaxation. Lot of green around adds on to serenity of the place. Two large swimming pools (one warm and one outdoor) and a spacious gym to be in good shape while we enjoy the tasty food of three restaurants are pleasing

Recently stayed at the Seaview Resort during a conference. The accommodations were magnificent. The resort staff was very friendly and the food options were fantastic. This was my first visit to Xiamen and I wasn't sure what to expect. The grounds are meticulously maintained making you feel like you are in a island paradise. There is a beach and boardwalk directly across the street and I would suggest the best way to experience this is through an early morning stroll to watch the sun rise. There are a number of interesting things to see while in Xiamen and most can be reached via a short taxi ride. I will definitely consider the Seaview Resort when my travels transit Xiamen in the future.

Luxury resort hotel only 15 minutes away from Xiamen city-center. During our stay 1 outstanding person from the Service-Department was William - he is from Spain, grew up in UK and with his excellent Oxford-english he guided us perfectly through any questions we had - let me say he treated us like a personal buttler and his service was really outstanding and absolutely first class !!! Great place for relaxing in an tropical garden environment with 3 swimming-pools, public beach is also only some minutes away. Comfortable rooms each with own whirl-pool. Different restaurants, big wellness- + sport-area, rich choice on the breakfast-buffet ( chinese, japanese, european, ... ), + many other things - everything was perfect ! CAN BE HIGHLY RECOMMENDED !!!

Stayed one night after Gulangyu island. Location is not center of tourist destination but still ok as world class resort. With many attractions inside the hotel, customers could enjoy their stay even only inside the site. I tried morning Yoga which was a great experience for us after bike ride to Xiamen University. BTW, service was excellent as well.

I attended a conference at The Seaview in September and was seriously impressed. I spend most week staying in hotels around the region (mainly JW Marriott or Ritz Carlton) and have to say the Seaview lived up to the international boys. Hotel is vast but retains a personal touch. The Spainish (I think) Conceirge - William was incredible - A friend wanted to go swimming and William appeared at his room with a pair of swimming trunks. Another colleague was cooking up Chinese medicine on her balcony (as you do) and maid left her 4 bottles of water with a note saying "saw you might need extra water.." - nice personal touches. The only thing that, in my mind, that didn't live up to it been relabelled a Ritz of Four Seasons in my mind was the buffet. Plenty of choice and the Chinese food ok but lacking finesse and vegetables (seriously other than salad couldn't find any veg)! But this is forgiven for the wonderful attitude and great service offered. Thanks for the stay

Stayed for one night. Room was spacious with a bathtub in the living area. Pity I did not get a chance to use it. Breakfast was a good spread, but there were long lines at the coffee machines. Gym was v spacious. No need for earphones. Conference facilities were top notch

Stayed for several days for a business trip. Local Chinese company runs this hotel. Facilities are nice and well kept up. Staff speaks some English. Buffet is quite expansive for Chinese options and tasty. Much better than sister property International Seaview, which is down the street.

The best in Xiamen

Wonderful and the family is very happy with the stay

This is definitely and lovely hotel and although it's away from the city center, it's an easy taxi to the downtown. The rooms are spacious and very clean as is the hotel itself. The outdoor pool is closed until May, and they do not have a jacuzzi other than if you use the spa. I'm not really a SPA guy, but it would have been nice to have a drink in a warm jacuzzi outside. There are only views from the upper floors. An indoor pool is open all year and it's pretty nice, but more geared towards laps and cardio than water frolicking for kids.

Stayed at this property directly after Christmas 2015 for 5 nights. The resort is nice, nice facilities and expansive grounds. The location is remote from the city but we knew that going in and frankly it's part of the draw for this property. the hotel is located across the street from the beach. Since we went in winter, we spent a lot of time in the hotel which was at capacity most of our stay. While not the hotel's fault per se there was no attempt to correct or control "bad behavior" of the guests in public places and the buffet breakfast. The Good: - Nice kids play room with jungle gym and other things to keep your little ones occupied on a rainy or cold day - Indoor swimming pool is large and nicely kept - The rooms are modern and clean The Bad: - The rooms are quite small for Chinese hotel standards - The buffet got old after day 2 not a whole lot of switching up of items - The place is very large and we were located very far from the lobby and other main facilities - English language communication is near zero - Ability to provide a 5 star experience in regards to service is severely lacking - Bad behavior of fellow guests I believe if we went for a shorter duration, in nicer weather during a less crowded time my experience may have been somewhat different.

Traditional, sprawling resort with expansive public spaces and grounds, large outdoor swimming pool (plus indoor pool for winter), relatively close (by hotel golf cart) to the beach. Good choice for families on vacation with children. Large bedrooms with comfortable beds, walk-in showers, outdoor balconies. Some bedrooms have spa tubs as well. Most rooms have sea views but, in some cases, binoculars would help. Decor in public spaces and in bedrooms is more traditional than fading. All facilities are very clean, service is good (allowing for English language challenges for some staff). Food quality adequate but unimaginative.

Wonderful location

one of the best hotels i been on in China, clean rooms. big rooms, very good breakfast with many things for western taste, some fun for kids especially the swimming pools, lovely clean and friendly place, nice location. a place i be coming back to some time in the future. we ordered a pizza in the room service at 22.30 its was fantastic felt like real italian and taste that way to. ( not what you expect in China )

Many human error, many staff no English or very poor English, many staff using mobile phone at work so publically. You can see cost cutting everywhere and they don't even clean the trashes inside of outside swimming pool. However, William from Guest Relation Department is doing superb job. Whatever the assistance you need, please look for him and he is very happy to assist you. His service is surely first class!! Hotel attempted to have service recovery at the end sending amenities by Director of F&B but they seriously need to train staff and need to reconsider about the cost cutting. This hotel would be good for Chinese people, but for internationally speaking, totally 4 star level with something like... 3 star quality... but the room itself is good and view is outstanding. I hope this hotel will be improved in the future as the hard part is good, soft part has problems.

Arrived at check in to be told they had no reservation for us. we are business travellers so are equipped for these situations they eventually found the booking if it was a family or elderly travellers it would have been very distressing for them. Cosmetically pleasing but not for Europeans .

The resort was lovely for a vacation, but not for business (unless you were there for a conference). Internet was horrible and there was a language barrier which also made it difficult. At check in, I was promised a NON-Smoking room, however when I got to my room is was a smoking room. When I complained they told me the only non-smoking rooms available was an upgrade that was an additional 160.00 USD per night. Glad I was traveling with my colleague who is Chinese.

William the doorman was awesome. Clean hotel. Good atmosphere, restaurants was nice too.

Stayed there for 7 nights on a business trip. Top tip ask for a room on the fifth floor then you get high tea in the afternoon and breakfast in the sky view lounge on the 6th floor. This is much nicer than the one on the ground floor.

The seaview resort offers a superb breakfast equivalent to a large dinner which for business people would be more appropriate if they charged a small amount for a working breakfast and offered the large meal free either at breakfast or lunchtime or evening giving the business person more flexibility.

Very nice, very new resort. Has a feel of a southern calif. resort very near the beach. It is a little bit away from downtown, but it is easy to get around in Xiamen. I will definitely go there again. I hear that when gov't officials stay there, they cancel all other reservations - sometimes with little notice. We did not have this problem, but several told us about this.