The Prince Hakone Lake Ashinoko

Excellent emplacement belle prestation Personnel accueillant et tres professionnel

Le prix de la restauration est très elevé

美麗又熱誠的服務人員，認真幫我們解決所有問題，自助餐廳也非常棒，食物新鮮

起床看到美景，每晚可去泡溫泉，就算不走景點，反而飯店也可玩一天

スタッフのサービスと笑顔最高

悪点　特に思いつかないが。平日だつたのて売店で販売している牛肉しぐれがおいしくてお土産分を買いたかったが店がオープンまで買えなかった。 売店の開店時間は要チェック

Wow what a place! I think we visited just after the high summer season and the vast, grand old hotel felt very quiet. We loved the onsen, and very helpfully you can buy patches in the reception to cover up smaller tattoos so I could enjoy the spa. The view from the big family room was just breathtaking, and we could watch the pirate ship go back and forth on the water, sipping our morning coffee on the window ledge. Caught a glimpse of Fuji on the last day which was amazing! The staff were so helpful and lovely, thank you very much!

The stay was quite pricey, and you're kind of stuck eating in the hotel restaurants which are also expensive. Luckily though they have a small souvenier shop on site, where we managed to buy a few snacks on our first night as we arrived in the evening. As we arrived at the nearest train station quite late we had to take a taxi all the way to the hotel, which cost around 10000 yen. So next time would definitely try and make it for the last hotel transfer coach from Odawara, check the times beforehand and book in advance!

静かでゆっくりのんびりできました。

Location , comfort cleanliness, friendly staff

We loved everything

清潔、スタッフが親切。

部屋の窓から芦ノ湖の景色が見えないのが悔やまれる。

Locatie is heel leuk, winkeltjes valt een beetje tegen, is daardoor “in the middle of knowwhere”

De prijsstelling, eigenlijk is alles heel erg duur, eten bij deze restaurants is zeer zeer prijzig

Great views of Mt. Fuji when the fog cleared in the morning. The onsen had both inside and outside pools. The property was beautifully maintained.

Dinner dining options were required in this secluded location. With a one night stay, we felt rushed to make a reservation at one of the dining locations and we had to decide what we wanted to eat before arriving for our meal.

Wunderbare Lage am Ashi Lake, großzügige Zimmer, toller Ausblick, schöner Onsen … Auch der old fashioned Stil gefiel uns!

Die Verpflegung im Hotel ist leider nicht sehr flexibel, es gibt kein schönes Kaffee mit Blick auf den See, die Hotelbar versteckt sich wenig einladend im Basement, Lakeside Grill mit gutem aber nicht herausragenden Buffet morgens und abends aber ohne Seeblick und nicht sehr gemütlich, keine Möglichkeit für kleinere Gerichte. Die beiden sehr teuren französischen und japanischen Restaurants haben wir nicht besucht, beide machten meist einen wenig besuchten Eindruck trotz des tollen Seeblicks. Mittags hat der Shop, in dem es Getränke gibt, geschlossen.

Espectácular el hotel y el recinto

El precio desorbitado de los restaurantes

部屋が快適、露天風呂も広くて最高でした。

特にないです。

La habitación era muy espaciosa.

Location is brilliant and staff was one of the best I ever seen.

El entorno es excepcional y el hotel muy acogedor. El onsen está genial.

Los precios de los restaurantes son extremadamente altos, lo cual es un problema ya que no hay nada alrededor.

環境優美，可以遠望富士山

朝食が美味しかったです。そしてスタッフの方々がみんな優しかった。

お部屋が本館に宿泊の場合、移動がとにかく大変。可能であれば、お風呂への近道などを教えていただければよかったかなと思いました。

This place is the Lake Como of Japan. Absolutely stunning!! A tranquil escape and the Prince Hakone is the place. The facilities and staff are Absolutely top tier. Like 6 star service top tier. Just don't booked less than 2 nights.

Nothing. Was a highlight of our trip.

可以钓鱼，下次还会来！

ローケーションと宿泊者が周辺施設を割引料金で利用できるのもよい。お風呂も快適だったし、別館の方でしたが部屋もとても快適だった。

朝食のみ利用しましたが､食事はちょっとお高めでした。 もちろん味もいいし､品揃えもパンの種類やスイーツ類までとても豊富でしたけど。

מלון מקסים היושב סמוך ממש לאגם האשי היפה והמרהיב ישנם מדשאות רחבות לטייל ולהתרווח. המלון ענק ומקסים ממש ללכת מהחדר לחדר האוכל זה מסע ישנם 2 חדרי אוכל 1. יפני מסורתי 2. מזנון פתוח שאנו בחרנו בו המגוון עצום ויש הכל ולא חסר כלום יש אונסן במלון ובתור חוויה ראשונה שלי בו היה ממש נחמד לפני שמגיעים ליפן תעשו ברור בדיוק מה זה אונסן שלא תיבהלו..עצה ממני! שרות הצוות פשוט מתואם יפן, אדיב ונחמד ומסביר פנים. יש במלון לובי תחתון נעים וכיפי.. לנו היה חבל שאין בריכה חמימה במלון משותפת לגברים ונשים.

הכל אהבנו

Great location and free bus to motohakone!

Nothing. It was great!

ロケーション、食事、客室の広さ、温泉

特になし

Das Essen am Buffet am Abend und morgens sehr gut. Tolle Onzen im Innen- und Aussenbereich. Sehr schöne und ruhige Lage am See. Zimmer sind in die Jahre gekommen, aber grosszügig.

・湖が目の前に広がり、心休まった ・露天風呂がのんびりできた ・食事が美味しかった

・露天風呂からもう少し芦ノ湖が見えてもいいと思う

I loved that this hotel has been left as a fabulous example of 1970’s architecture. Rooms are large and very comfortable. Views and grounds are spectacular.

I would have like more dining options, but the Japanese restaurant was excellent and the staff so accommodating and friendly.

The onset is great

It is an older hotel, the rooms are somewhat dated.

Schöne Lage

Alt. Restaurant überteuert.

De onsen was heerlijk en mooi en je wordt goed geholpen. Wel gender gescheiden.

Wij moesten 40 minuten in het donker langs een autoweg lopen om wat eten te halen bij een supermarkt. Er komen geen taxis of ubers meer na 6 uur, er gaat geen bus en het hotel wilde ons geen fietsen lenen. Dat viel erg tegen.

We have been in 6 hotels in Japan and Korea. This was the most expensive one and the less value for money. Our hotel room looked old an smell bad . After 17.00 everything around the hotel is closed. No where to buy food or drinks,no grossary store .If you don't have a car you are stuck .

Location, atmosphere, cleanliness, friendly staff, food.

I loved it, but restaurants and onsen require walk to visit, if you have difficulty in mobility, you may want to consider wheelchairs .

Hotel è in riva al lago

Sì è costretti a mangiare in hotel ( ad Hakone chiude tutto praticamente alle 17,00). Il costo per mangiare in hotel è eccessivo sia per la cena che per la colazione.

L emplacement merveilleux au bord du lac, avec un jardin avec des pins, hortensias sauvages, calme, silencieux, merveilleux… Le personnel est si respectueux et aidant!

Rien

立地が素晴らしく建物のDesignも素敵でした。 温泉の露天風呂はお湯と景色とDesign全て素晴らしかったです。 スタッフの方々も気持ち良い対応で最高の避暑地休暇となりました^ ^

ホテル内の飲食がちょっと割高でした。

מלון במיקום מצויין, קצת מסורבל ונגישות לא טובה

מסורבל

The lake facing rooms and hotel grounds were great, the staff is super friendly and courteous, and the hotel is tranquil and quiet which was great for relaxation. Onsen was good. The hourly shuttle made it comfortable to get to the town, and they have a free bus service to Odawara station for those using the Shinkansen.

The property has odd restaurant timings and a very limited vegetarian menu/options. It’s difficult to find dinner after 8:45 pm or lunch after 2:30 pm. There are no restaurant options immediately outside either. The bar menu is super small. Compared to other “4-star” options in Hakone, this hotel was just average.

Beliggenheden Personalet Onsen Gratis shuttlebus til og fra Odawara

Hotellet er lidt bedaget og slidt og maden i restauranterne var af middelmådig kvalitet i forhold til prisen. Pris og kvalitet matcher ikke helt

There are a lot of hidden payments during check out, everything is closing too early, open only in 11

Struttura enorme con camere un po' datate ma super eleganti. Balcone vista lago e monte Fuji!! 3 Ristoranti, quello che abbiamo provato noi continentale eccezionale sia a cena che a colazione. Onsen molto bello, peccato che la vista sul lago sia oscurata dalla siepe. Sala ping pong. Negozi e attrazioni appena fuori.

Nulla

The hotel is beautifully located on the shore of Lake Ashi and within walking distance of a Hakone-en lake ferry pier and the Hakone Komagatake ropeways. Very peaceful after our frenetic days in Kyoto, Osaka and Tokyo with immaculate gardens and very nice Onsen. A very nice hotel shop selling snacks, drinks and souvenirs. Beautiful views of surrounding nature although sadly it was cloudy the whole two days we were there, so we didn't see Mount Fuji (not their fault - a quite common during the rainy season). The ride on the ferry (not the Pirate Ship) was convenient and close by. We also enjoyed the main Hakone ropeway over the Sulphur pools

it's a 50 minute shuttle bus ride from the Hakone train station which you need to book in advance. This adds to the waiting around and time to get there. The two specialist restaurants were very expensive and there are no local restaurants outside the grounds to go to. The buffet for dinner and breakfast is much better but still expensive. The bar was very quiet and expensive but drinks from the in hotel store were good value.

Amamos a hospitalidade, a comida estava maravilhosa, atendia a todos os gostos, desde um menu japonês completo, até saladas, vários tipos de pães, frutas e opções com ovos. O Onsen é uma experiência a parte, nunca tinha experimemtado, funcionária me explicou com bastante respeito e foi maravilhoso! Super recomendo o Hotel. A localização é privilegiada, de frente para o Lago Ashi, do lado do ponto de ônibus que super usamos, além do fácil acesso com Táxi também.

Location was good. They had shuttles . Very convenient and had rooms were nice

Not much

ホテルの重厚感がすばらしい

Fantastic location, onsen at site

Old property not maintained well, rooms had old furniture, stinky carpets, bathrooms need renovation

Lovely Onsen, next to the lake and beautiful views

Restuarants are over priced, there is a hardsell to eat at the restuarants at time of checkin.

Das Personal war sehr nett. Das Frühstück war lecker. Wir hatten einen Seeblick gebucht und konnten von unserem Balkon sogar den Fuji sehen

The location is immaculate The service is commendable The Front desk is absolutely fabulous and the help and service they provide makes the stay even more great NADAMAN the Japanese is must try , not a set menu person so did not try the others Only thing is the limitations of the area of no availability of dining options nearby but the Free Shuttle to MotoHakone that runs untill 7pm is a great help Though there also you get an Italian & 7-11 which are open untill late and other places close by 5:30 The hotel is so great that if they arrange a good room service with options that cover all tastes one doesn’t need to move out only, 24 hours There is also a bakery and some shops nearby that are there until 6 Overall this is a place you would love to come back to The lakeside is picturesque and you just can’t get up once sitting and relaxing there , can see Mt Fuji very beautifully The ropeway just opp the hotel is as good or sometimes better than the main one Nothing more to be said , it’s a lovely place to say yes to The place takes away the limitations of time Hakone has

The location is exceptional, right on the lake and surrounded by a beautiful park. The hotel retains an ageless charm, blending timeless architecture with the serene beauty of its surroundings. We requested a room with a lake view, and it exceeded our expectations. The room was spacious, elegant, and very comfortable. The onsen experience was truly wonderful, allowing us to relax while being fully immersed in nature. The buffet dinner was excellent with a large choice of food.

מיקום מושלם על אגם האשי מלון מפואר, גדול מאוד . יחס נהדר,ארוחת בוקר טובה חדר מרווח עם אביזרי רחצה ברמה גבוהה.

יש אונסן מהמם, חבל שצריך לצאת באזור שהוא חשוף וכשיוצאים ממנו כיוון החדר עוברים במעבר שאינו מכוסה וקר.

נוף מרהיב לאגם רוצים לציין לשבח בחור בבר בשם הונדה שהיה מקסים ולבבי

מלון מיושן, חדרים מיושנים. צוות לא נעים ולא אדיב. אונסון אחד פשוט

Amazing view from our bedroom of the lake. Large room.

Restaurant was over priced and there is pretty much no where else to go as most of the town restaurants are not open very long.

Emplacement, vue, charme désir qui rend encore plus singulier le séjour à l’hôtel. Calme très appréciable.

Rien

环境优雅，花园很大，可以钓鱼

Extraordinary hotel great service and fabulous view

Nothing

Prachtige locatie en fantastisch buffet compleet ontspannen in de onsen

Het zou iets moderner gemaakt kunnen worden

A lovely hotel with helpful and mostly efficient staff. We upgraded our room and got a room facing the lake and Mt Fuji. So special. Onson was good. Did not use the restaurants. Courtesy bus to and from Owafara was excellent. Forwarded our luggage from here, was waiting for us at our Tokyo hotel.

Although it has a few restaurants and shops they only get going later in the morning and close by 16.30H.which forces you to go elsewhere or eat at the hotel.

This is a grand hotel at the edge of Lake Ashinoko and truly has a view of Mt. Fuji on a clear day. We loved our delicious, beautiful meals at Nadaman Garden and the outstanding indoor + outdoor onsen facilities. Even the pajamas were very nice and included a jacket, which we needed since the path to the onsen included a path outdoors (unless your room was in the annex) and it was a bit chilly in the evenings. The staff was excellent too and provided great service.

The location has its pros and cons. The hotel provides a shuttle from Motohakone until 7:30 and offers another one to Odawara station with a limited schedule, but if you miss these rides, it was challenging to find a taxi. A public bus runs from Hakone-en but started around 10 and only ran about once an hour so we spent more on transportation even though we had the Hakone Free Pass. After booking the reservation in December, I heard back once from the hotel through booking.com regarding their restaurants, then I couldn’t get a response to my request for a dinner and shuttle reservation despite multiple messages sent through different channels over the next five months (email bounced, no response on Facebook, Instagram, nor through their rewards program at the Seibu Prince parent site). As this is an older property, there were fewer working outlets in the room and the USB extenders provided didn’t actually work. (I woke up to discover that my watch was not charged overnight.) The room did have a balcony but we didn’t have a lake view.

Excellent hotel in beautiful location - we even got a clear view of Mount Fuji. The facilities, especially the onsen were fantastic and the free shuttle bus to and from Odawara Station was a bonus. All the main hotel staff were lovely and helpful.

Chambre très confortable

Il est noté que des vélos sont disponibles à cet hôtel. Mais une fois sur place on nous indique que seulement 2 sont disponibles pour un hôtel aussi immense. Donc impossible de les réserver.

הקרבה לאגם (למרות שהיה קר) אונסן חלק מהצוות היו נחמדים

רחוק מכל מקום וכל דבר. רק עם אוטו אפשר להגיע לחנויות / מסעדות. וגם זה הכל נסגר מוקדם. מתקנים ישנים במלון. שמיכות דקות - היה לנו קר לא מילאו לנו קרמים אחרי שהשתמשנו בהם.

Dieses Hotel war für uns eines der absoluten Highlights unserer gesamten Japanreise und gleichzeitig der perfekte Abschluss. Die Hotelanlage direkt am Ashi-See ist traumhaft schön, unglaublich ruhig und einfach perfekt, um komplett abzuschalten und zu entspannen. Besonders begeistert waren wir vom Onsen. Es war mit Abstand eines der schönsten Onsens unserer Reise und wir haben es während unseres Aufenthalts gleich drei Mal besucht. Das gesamte Personal war unglaublich herzlich, höflich und zuvorkommend und wir haben uns vom ersten Moment an total wohlgefühlt. Auch das Zimmer hat uns sofort begeistert. Der wunderschöne 70er-Jahre Flair zieht sich durch das gesamte Hotel und macht den Aufenthalt wirklich besonders. Man fühlt sich fast wie auf einer kleinen Zeitreise, aber auf eine richtig stilvolle und gemütliche Art. Das Zimmer selbst war riesig, mit zwei großen Betten, einem Wohnbereich und getrenntem Bad und WC, was wir sehr praktisch fanden. Auch das Abendbuffet im Lake Side hat uns richtig gut gefallen. Die Atmosphäre im Speisesaal war wunderschön und das Essen sehr lecker und abwechslungsreich. Generell merkt man im ganzen Hotel, wie viel Liebe zum Detail hier drinsteckt. Besonders süß fanden wir auch die kleine Shoppingmeile und die vielen gemütlichen Bereiche wie die Bücherei oder den Tischtennisraum. Das absolute Highlight war dann unser letzter Morgen. Wir gingen direkt vorne ans Ufer und plötzlich sahen wir den Mount Fuji direkt vor uns. Eine unglaublich beeindruckende Aussicht und das Beste daran war, dass wir diesen Moment komplett alleine in absoluter Ruhe genießen konnten.

Für uns war wirklich alles perfekt, wir möchten definitiv wieder kommen! 🤍

Absolutely wonderful! Wished we booked more nights!

Loved everything!

Great setting, lovely staff and excellent facilities.

The only issue we had was accessibility. Infrequent buses meant that we had to take taxis more than we would’ve liked in order to make the most of our time there.

We stayed here for two nights and had an overall wonderful experience. The room and the location of the hotel are absolutely awesome, offering beautiful and peaceful views right by the lake. One of the biggest highlights of the property is the amazing onsen. It is kept open until late at night, which was perfect for relaxing after a long day of exploring. Another major plus is their transportation service; they provide a very convenient shuttle to Odawara station, as well as a frequent shuttle to Motohakone. This made it incredibly easy to visit the Hakone Shrine, catch the Pirate Ship, and explore the local shops.

The only real downside was the dining. There are almost no options to have vegetarian food in the hotel restaurants. If you are a strict vegetarian, you will definitely need to plan ahead or bring your own food. The staff at the resturants also were not keen to help here.

Su hermoso jardin con vistas al lago y al Fuji

Nada

Everything!! This was my favorite stay in Japan. No complaints about anything. The staff was helpful and we stayed for our honeymoon and we were surprised by some complimentary snacks and drinks. The onsen was my favorite experience! The view of Fuji is amazing in the morning. Can’t recommend this place enough

Super lieux en face du lac. La chambre avec vue sur le lac est un vrai plus. On a aussi beaucoup aimé les repas. Nous avons mangé le soir et lors du petit dejeuner au buffet. C'etait super bon et avec un choix très important. Je recommande grandement cet hotel

ทำเลที่ตั้งดีเยี่ยม มองเห็นทะเลสาปจากห้องพัก ห้องพักขนาดกำลังดี สะอาด สะดวกสบาย พร้อมสิ่งอำนวยความสะดวกครบ อาหารเช้าดีเยี่ยมคุณภาพดี ช่วงเช้าสามารถมองเห็นภูเขาไฟฟูจิ

วันที่ไปพักมีปัญหาแอร์คอนดิชั่น แต่พนักงานก็ช่วยแก้ปัญหาให้

We love the spacious room and comfortable beds. Good quality toiletries too. The onsen was good. A quiet place to stay zen and rejuvenate and recharge. The free shuttles to and from Odawara station as well as to Motohakone are much appreciated.

all good, would have been better if we were in the West Wing instead so we could see Mount Fuji from the room...but it is good enough, as we were lucky to be able to view Mount Fuji from the garden. Highly recommended.

Lovely location with great views of both lake and Mt Fuji. Rooms were good sized and nice amenities. Overall very happy with stay EXCEPT for our supper at their French restaurant. The food was at best mixed in quality. Great bread, very nice salad, very medium bean soup and not very good fish dish. Serving sizes were shockingly small especially given the high prices. . We have eaten at restaurants all over the world and again were shocked at how small the portions were. Perhaps the other restaurants were better and I must say their view was wonderful but overall I cannot recommend this restaurant.

La localisation, la vue sur le lac et le mont Fuji

Un peu vieillot

Beautiful place amazing service

Restaurant a little overpriced

De ligging

Kamers beetje over de datum

Location location location Views of mt Fuji

Shop only opened at 4pm Shuttle bus started late. Nearby food shops open late

Location was fabulous

Bathroom size is small. Wash basin is outside the bathroom.

המיקום מעולה . נמצא במקום מדהים. המרחצאות נהדרות

אין

The amazing view on the lake from our room. The shuttle from the station and the hotel, and from the hotel to the town. The warm welcome & the wide room

This hotel exceeded our expectations. The room was very specious, staff was extremely nice and helpful, onsen was neat, including indoor and outdoor facilities and location is great, just on the lake, with a surrounding forest. There's also a shuttle to town.

The building was a bit old, but it didn't temper with our great satisfaction.

Super bien situé et tout confort, le Onsen dans l'hôtel est incroyable et est un énorme avantage à mes yeux.

Tous le calme le personnel....

The view of mt Fuji

It was overpriced - breakfast not included - restaurants ordinary for the price

We felt very welcomed and comfortable in this lovely hotel. The location was beautiful and the staff were friendly and helpful. The Onsen was a perfect way to end each day after hiking around Hakone.

The restaurant prices were frightening so we didn’t eat at them at all. I was disappointed there wasn’t a casual restaurant with a more reasonably priced menu. Luckily the hotel shuttle bus enabled us to travel easily into town to eat.