Casa del Caribe Inn

Location and price, small private

The AC could of been much cooler

La ubicación y la cama era cómoda y grande

Era una habitación muy vieja y nada cuidada. Cuando llegamos no había nadie en receocion, a pesar se haber dejado claro varias veces a la hora que llegamos. Tienen otro hotelito hermano cercano y tuvimos que desplazarnos hasta ese.

Loved the spacious room they gave us with two queen size beds. Room was very clean, comfortable and quiet. Close to everything and Octavio, the front desk manager, went above and beyond to accommodate us after midnight. Thank you for all your Octavio 👍🙏🏽🙂

Location OK, price matches what you will see in person - regulate your expectations. Bed sheets clean, OK.

Lots of mosquitos in the room, had to use bug spray to sleep. Previous hosts had made kills and were in the walls, noticeable because they were red. Waiting for someone to check in took 1h+. Everything is old in this hotel, plenty maintenance and TLC required. Room clean-ish.

Bait and switch pictures don’t match hotel rooms are old but bathroom was updated. My friend had a “suite” cabinet doors were hanging of hinge most didn’t close looked like a tenement.

I didn't like anything and I like some money back please.

The room was horrible. The TV barely worked. Very bad.

las playas y el ambiente agradable de las personas en el área, the beaches and the friendly atmosphere of the people in the area

I paid for smoke , but it smelled strongly of marijuana during my stay.

The inn is undergoing renovations and I was pleasantly surprised with my room. The bed was comfy with crisp linens and nice pillows. The AC was ice cold! The location and price can’t be beat! There is an ice machine, water dispenser and large shared fridge in the courtyard. I had a small fridge in my room but my friend did not. They also provided beach towels. Pro tip: make sure you check out Senor Baguette just around the corner for breakfast/lunch!

Private covered beautiful patio and location location location!

We had advised them of our arrival time in the early evening yet when we got there there was no one there and all the lights off. We were told to go to another of their properties to get someone. The room was very dirty (especially the floor) the toilet was not properly bolted down the shower floor was filthy. The two days we were there we never saw anyone at the front desk!

La disponibilidad

Carro.muy lejos estacionado

I liked the attention from the property manager,Eddy Fajardo. It is always a appreciative welcome.

Nothing

Change the picture of the beach. Take the picture of the right place. Every one was very friendly. Sorry I was going to let 10 dolares to the person that clean the place and her name i will mailed to her. Thsnks.

La cama

El espacio del cuarto

The staff was great, especially Jahn.

Everything.

No complaints

The property and conveniency to get around, to the beaches, stores, public transportation, etc was wonderful.

To be honesto the stay was fantastic the crew was amazing especially the guy who wore the yankee cap he was courteous and nice to my family everyone was the location is great the room was especially clean and perfect size the terrace and room 401 was perfect the weather was a bit bad but this hotel was perfect thank you

So first things first this was not what I paid for the hotel was shut done so we were moved to a sister location with no notice at all. First could not find any parking finally called the number on the door was directed to park some where 3 blocks away..given a key went to our room no coffee pot or coffee tv did not work for 2 nights taking a shower and did not need to use cold because the hot water did not get hot enough then the drain got clogged up. The room had no coffee pot no microwave no refrigerator was told we could use the main kitchen that had a community refrigerator. Eddie was one of the associates was veey nice and did his best to fix the tv. I will say i will never recommend this place even for short visits. The parking was ridiculous we drove around each night for 30 minutes teying to find parking I had knee replacement and it took a toll on me with having yo walk so far.

Decent no complaints

Christina was very happy and stayed up late because are flight was delayed please give Christina at the main hotel a good review because casa caribe was under construction and stayed at main hotel across street

I highly recommend this hotel to anyone traveling to PR! It’s close enough to everything yet just enough out of the way for some peace and quiet.

Stuff not friendky at all and they never come to change bed sheets and towells

The place was close to the beach and walkable. Many restaurants nearby. Upon arrival there was no one available to greet me. Personnel was at another location working from there. Wifi was horrible. Upon returning to my room one evening there was a man exercising outside my room for over two hours.No staff available to complain to. All restaurants in the Condado area were expensive. I call this a tourist trap. One may prefer staying over at Isla Verde or any other location outside of San Juan.

Look Ana was a great host this is a family run apartment style / hotel I believe they’re working to modernize the rooms soon. The AC was great the WiFi was great the TV options were fantastic Just good people fantastic service Very quiet near all the Condado restaurants Beach is 5 minute walk easy to get a drink an beach gear ahead of landing on the Beach

I liked the Casa Del Caribe very much. The bed was nice and clean. And we had Air Conditioning and cable TV. Other then not having a refrigerator there wasnt anything bad to say about the place. Staff was friendly. Convenient location with beach a short walk away. I think next time we visit we may even stay at their sister location.

Old guest house with antiquated infrastructure (plumbing, electrical, etc). The staff was very friendly.

I was a bit annoyed due to the fact they made me wait outside for over 20 minutes to check in and my daughter was attacked by mosquitoes but the gentleman was very apologetic. I wanted to rent a place owned by a Puerto Rican and this was it. I have to admit the place outside and their courtyard is very cute island vibe but the halls and rooms were a bit creepy but the kindness of the employees especially the older man I think Eddie was his name offsets the look. Since it was just my daughter and myself I got a room with 1 bed and it was perfect for us. I would rent again just because the staff are so nice and attentive.

It was clean, quiet, cozy, great location,I felt like I was in somebodys house instead of a hotel.(lovely) I slept with the coqui sounds lol They just need to do some renovations to it because is an old property but clean that needs to be updated. Everything else was great.

The staff was friendly but not readily available seeing that they cover another hotel down the block. The place is outdated and the linens smelled moldy. Could definitely use an upgrade

I love that it’s not a chain hotel, the staff is welcoming & friendly. We had fresh towels and sheets daily, the room was a nice size and it’s comfortable to be in. The AC worked and we slept comfortably every night. We heard the coquis at night which personally I loved. They have a water dispenser on site as well as an ice machine. I felt super safe here. We were close to everything, specially the beach. It’s nice to be able to wake up and walk to the beach whenever you want. The food places close by are really good. Also being close to 24hrs Walgreens and pharmacy come in handy. I’d recommend this place 100% my Bf and I would love to go back. I’m hoping to be able to go back next year.

Staff terrible

The woman checking me in was extremely slow. After 15 minutes of her trying to figure out how to check me in, I noticed she was texting. I said no wonder this is taking so long. The check in process took a half an hour. She was rude and clearly doesn’t belong in the hospitality business

I would definitely stay there again.

A Convenient Stay in Condado, San Juan We just returned from a trip to Puerto Rico and wanted to share our experience at my 2nd stay at the Casa del Caribe Inn. I saw some of the other reviews and while I understand that the experience might not be for everyone, I had a very enjoyable stay and would definitely consider staying here again on my next visit. The inn is in a fantastic location, right in the heart of Condado and just a short walk from the beach, restaurants, church, and malls accessible by Uber. The atmosphere is charming and feels very authentic, which was a big part of the appeal for me. I went there to get away and truly felt at home. While there were a few things I might have wished for—a pool would have been a great addition, in room min-fridge/microwave, and minor repair these were minor details. I knew what I was booking and that I had the option to stay at a larger, more traditional hotel if I wanted the full resort experience. Ultimately, the Casa del Caribe Inn is a great choice if you're looking for a comfortable, clean, and well-located place to stay without the high price tag. It's a wonderful value and a great base for exploring all that Condado has to offer. I had no significant concerns and would recommend it to other travelers who appreciate a more local feel.

Eddy was the only positive of our stay! He is amazing! We came back to our room twice to it being unlocked and many times without our bed being cleaned. You get complementary water, sunscreen and after sun which is nice. If you just need a bed and bathroom it works but it is not anything special.

it is a small convenient place to be in Condado without regular amenities. it was ok for the one and half day that i needed to stay. The place is not as the picture seems in the entry area. it seems run down, as if it hasn't been cleaned up.

Would stay again

You definitely get a good value out of this place. My precaution to any traveler would be to wear a lot of bug spray. The staff are lovely, and there’s a cute common area for everyone staying. I would stay here again.

It was hard to tell if it was clean or dirty because of how old and outdated the rooms were. The walls and floors had a yellow and dirty look to it. It also smelled very humid and damp through out the building. The bed sheets had a basement smell to them. The water pressure was very minimal and it was hard to get hot water. It was also hard to get parking around the hotel so I recommend ubering. The staff was very friendly and helpful but I wouldn’t come back here.

I loved that it was a family-owned hotel. You can feel it, and staff are so friendly! And It’s around a lot of good places to eat!

It was such a cute little room. It gave authentic PR vibes. Everyone was really nice and it was an easy check in and out. They were really helpful recommending places as well! Can’t wait to come back again.

Convenience, safe to walk around... Access to Supermarket.

Great location, near the beach and lots of restaurants

It’s is an older hotel so it is a little outdated. But it is very clean and the staff are extremely friendly. I really enjoyed my stay. As far as safety, the front gate is looked with only guess access so I did feel safe. All in all I will recommend for a solo trip if you want to be in the condado area and not pay the condado priced.

What i like was the beach was five min away. Two drug stores, where you can also get beach supplies. There were multiple restaurants around in walking distance.

Great

Facts

Ana and Eddy went above and beyond to accommodate me and my children. We had a long layover and the hospitality we received was a 10! The area is also walkable and safe. Definitely would return!

Hotel very dated, but was ok for the price. If you’re looking to be out and about most of your stay, and just need a place to sleep, this would work for you. Bed was very comfortable. Bathroom had a major water leak that kept the floor wet. They have a water fountain outside and I believe it attracts mosquitoes. This was a major problem because I hate mosquitoes and I was bit everyday when leaving and coming from the room. Also, the water was very cold when taking a shower. The front said they don’t have hot water because they are in the tropics. I have never heard of such thing! They also allow dogs, and we heard barking a lot, during the stay. The older guy at reception desk is very nonchalant and nasty! The young lady at the desk was very sweet, and attentive! Overall, it worked out. There are restaurants and shops, and casino nearby, and the beach is literally a walk around the corner. It’s 7 min from old San Juan in an uber or if you’re driving., and not far from the T-mobile District which is a highlight in San Juan. Would I recommend or stay here again? My answer would be no. It depends on what’s important to you.

Tv remote didn't work, toilet barely flushed, old worned out everything. This place has potential but needs ALOT of TLC.

I had an awful experience with this hotel. After my flight was cancelled, I was stranded late at night with my 3-year-old child. No one ever showed up to check us in, despite multiple calls. I was hung up on twice when I tried to ask where the desk agent was. I never even got to stay at the hotel — and they still took my money and are refusing to issue a refund. The customer service was completely unprofessional and uncaring. The place looked rundown from the outside too. I wouldn’t recommend this hotel to anyone. Stay far away!

Just what I needed.

Room was clean, no bugs, and the area felt safe with lots of food options nearby. Overall, a solid location for the price. As a solo female traveler !!!!! I was uncomfortable that my room was missing the door chain—there was a hook, but no latch. Morning staff confirmed other rooms had one, so mine was just missing it. I couldn’t fully secure the door, which made it hard to relax and caused me to wake up several times during the night. Unfortunately, I didn’t get to bring it up to night staff, as they had already left not long after I checked in. Tip: call ahead to make sure someone’s at the front desk when you arrive. Otherwise you gotta wait for them to come back. Before you can entire the premises.

The inside was a little bit run down but I didn't care staff was great and there are sister hotels you can use their pools the staff is nice there too.

close to amenities

It is is a good location, but the noise is a bit too much. No sound proof walls. Made it difficult to sleep at night.

Hotel was budget friendly and in a good location. Staff was outstanding and went out of their way to make our stay comfortable and pleasant. We will be back!

The close proximity to the beach

Is a good place to stay for like day or two. More for sleep and shower. Location is everything . And the price is great . But I notice people complaining about everything, please don't expect Ritz Carlton facilities for a motel price.

I think the only con that I have was like there was no windows. I love to see the sun and be able to look outside and the windows. There were locked, not able to open the blinds. I think that’s my own car other than that it was a very quiet location. It’s good for a night or two if you’re there lower refrigerator to keep my drinks or or ice bins which would’ve been nice to grab ice probably need a little fixer-upper, but other than that, it was very pleasant.

Hotel in Condado, the nicest are in San Juan, this hotel does not deserve to be in this area, Hotels.com needs to stop offering this nasty hotel, it is a lie and a rip off, it looks nice from the outside but once you see the rooms you are totally disappointed, room was old, dirty and outdated, windows sealed, we felt claustrophobic, bed gave us back pain Staff not helpful at all during check in while raining just sat there and watch us haul our luggage, no cover entrance up to the “check in area”, door kept closing and getting soaking wet and had to wait for staff to buzz it open , but lady at the desk made sure to tell us what the charges were Tourism Puerto Rico’s Department needs to shot down this hotel

It was just what we needed. The room and restroom spacious, and the beds were very comfortable.

Not bad for the price but it needs to be cleaner

This hotel is old, filthy, and moldy. Idk about the other rooms but room 4 window didn’t open, and if it did i was not trying my hardest because it looked like filth and disease would fall on me. They kept giving me 1 wash cloth even though there were two of us in the room. They did not have anyone at the desk most of the time. They were usually in the back part of the “inn” talking and laughing with one another. The only reason I stayed was b/c our trip was 2 days and we really only needed to sleep one night and have a place to store our belongings. The bathroom was disgusting. The only positive was that it is RIGHT near the beach, about a 5 minute walk. Around many restaurants and very walkable. Close to old San Juan. The thing is, there are MANY hotels in this area too that are far more suitable. Choose the area, not this place. Condado, find places here. There is a shared fridge and microwave. Lack of staff. Astronomical fees in case an item is missing. Once again on the wash cloths, when i asked for another one the lady said “that’s 3” i told her it wasn’t so I wouldn’t get charged because it was “missing”. We wore shoes the entire stay, even in the shower, so that we did not touch the floor. Water pressure was horrible and it took entirely too long for the water to get luke warm water. It wouldn’t even get hot. Expedia and the internet have completely different ratings but the comments are all the same, i wish i read those instead of just going based on stars. Terrible

Amazing location nearby the beach, great service, room was nice and had no issues with the inn.

Buenos precios

small rooms but located in a great area with many shops and restaurants. Parking is a bit of a headache.

Muy bien

Stay away from this dump! Do not take your family to this place. If you are arriving later at night, book elsewhere. No one at hotel for checkin. Had to go find alternate office for checkin and no one there either. Finally someone came after having to make multiple phone calls. Checkin was hours long process. Finally got to room to get settled very late. Room was dirty, stained sheets, moldy crud in “kitchen” sink. Politely asked day desk clerk for extra 30 minutes for checkout since our checkin was so horrible and late. I got yelled at and was told I have to follow the rules and was rudely refused. I explained the checkin nightmare and I got yelled at some more.

The gentleman that checked us in on the evening of June 19, 2025 was very nice and helpful.

I’ve stayed at this property a few times! The staff is my favorite thing about it. First time staying in the front room there was a lot of mold running down the walls and I coughed all night. I’ve never had an issue before so much be this room only.

It isn't the resorts, but if you're looking for a place to stay within easy walking distance to dozens of shops, bars, and restaurants, plus the beach and a few casinos, it's absolutely perfect. Staff is friendly and helpful. You cant beat the location for the price. Cant recommend enough

I come here every year for my birthday week, I wouldn’t consider staying anywhere else ! The stag is incredible and Angel Eddy goes above and beyond to make sure my stay is always incredible as along with all the staff. Just got back today and looking forward to next year

Great time, great staff

Like area

Lovely stay, great spot for the price. Not a luxury accommodation but an excellent, highly recommended budget option. Ana who helped us with our check-in was also very lovely as were all the rest of the staff we interacted with.

Do not book it through booking. Ended up in a different hotel I initially booked it for. According to this hotel “BOOKING ALWAYS LIES AND OVERBOOKS”. Overall, BAD EXPERIENCE.

Do not book it through booking. Ended up in a different hotel I initially booked it for. According to this hotel “BOOKING ALWAYS LIES AND OVERBOOKS”. Overall, BAD EXPERIENCE

Ana was excellent, a lot of knowledge about town, eating etc! She was on point, listen to her!

It was okay, one thing I did not was : 1. The bathroom towel hanger was broken 2. The comfourter of the bed had blood stain...very nasty.

The place is decent and clean also felt safe with the gateway and it’s Very convenient walking distance to restaurants, beach and casino

This property need a lot improvement especially when it comes to the guest safety! The area around is shady and make you feel uncomfortable the minute you get there. I couldn’t sleep comfortably for few nights . Different person show up only early in the morning then leave tilt the next day!☹️during the day especially night time no one was there and everything was dark and Isolated.i used to communicate one or twice with the people cleaning around the place! Please spend few dollars more and stay in Condado hotel for your safety.

They stole money off my card

Excellente

Affordable and so close to local food spots!

Place was clean, close to shops and restaurants and Condado beach.

My husband and I were pleased with the stay, easy to check in (we did message them with the time we were arriving and they were able to accommodate a little later check in time). We were given clean towels every day and they even came in and changed the sheets and took out the trash for us. The staff is friendly and the location is ideal. Easy to get to the beach, and lots of food options. The hotel building is very old, it’s the charm of the place. That being said, recommended to just get a cheap pair of slippers for the room and maybe cheap flip flops in the shower. That’s what we did to combate the flooring. We would book again!

Very cute property with incredibly friendly and helpful staff. Was only a block or two from the beach and so many dining options around. Also wasn’t far from Walgreens so pretty confident to run and get extra sunscreen or snacks. It’s also across the road from the best burgers on the island, Buns Burger Shop.

When arriving at the airport, we encountered issues with our car rental, that lasted 2 hrs. The staff at Casa del Caribe Inn were very accommodating. He stood in communication with me threw it all. After a long and stressful night, they made my check in very easy. Thank you.

It was advertised falsely, the place looks like it’s abandoned. The pictures are from when they opened 20 years ago. Nothing like is pictured horrible. Staff very nice and understanding.

This property was perfect for our family trip to San Juan! The hotel is older, so don't go in expecting things to be new or fancy, but if you want a perfectly positioned property with super firendly and helpful staff, this is the place for you! We will definitely be back, and we'll stay again here or at one of the sister properties when we return!

It was cozy

Ana and Eddie are the best in all the options thank you for your help they are the best

A great first experience of Puerto Rico. Eddie was very helpful and friendly. Everything close by and the beach is a just a couple of minutes walk from the property.

It is nice but it is difficult to find a parking.