The Family
The Family, London Street, Basingstoke, RG21 7PB, United Kingdom- Public Art
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Historic Charm with Modern Comforts
Experience the best of both worlds at The Red Lion Hotel, a refurbished historic coaching inn offering the comforts of a modern hotel. Situated in Basingstoke centre, our property is just a short walk from the Railway Station, making it a convenient choice for travelers.
Convenient Location and Amenities
Enjoy the convenience of free Wi-Fi, on-site parking, and en suite rooms during your stay with us. Our cafe bar and restaurant provide the perfect setting to unwind after a day of exploring the town or shopping at the nearby Festival Place shopping centre.
Easy Access to Transportation
With the M3 motorway nearby and regular train services to Reading, London, and Heathrow airport, getting around is a breeze when you choose The Red Lion Hotel for your accommodation needs.
Ready to experience comfort and convenience in Basingstoke? Book your stay with us now!
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
21 sqm
In-room amenities
1 Double Bed
226 sq feet
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Electric kettle and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk, iron/ironing board (on request), and wardrobe or closet; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
21 m2
In-room amenities
1 Double Bed
Soundproofed room
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Electric kettle and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk, iron/ironing board (on request), and wardrobe or closet; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
1 Double Bed
215 sq feet
Internet - Free WiFi
Entertainment - LCD television with digital channels
Food & Drink - Electric kettle and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk, iron/ironing board (on request), and wardrobe or closet; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
20 m2
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
12 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Central location with ample free parking. The room was spacious and well presented. Breakfast was good, although the bacon was very fatty and the sausages a bit undercooked.
Friendly staff easy check in, parking on site.
A little dated
Location and free parking
Was quite dark in the carpark
La ubicación
El ruido de la calle en la habitación
The night porter was so helpful
Na
The whole experience was fantastic the staff were amazing Room spotless value for money Breakfast amazing I would recommend this hotel 100%
there was nothing
Hotel was clean and comfertable
There was only 2 plug sockets in our room? Which was nowhere near the bed. The room was huge so plenty of opportunity to add another plug socket
The room was really nice and spacious and the bed was comfortable breakfast was nice and the waitress was really lovely
N/A
Very clean hotel. Lovely rooms. Professional staff at front desk night and day. And very Good choice of breakfasts in the morning. Great variety.
Good location
Unfortunately very noisy due to an unruly guest in the early morning, this resulted in calling the night porter
Very friendly and helpful staff. Good buffet breakfast.
Great service, great communication, very helpful, very clean, nice size room, very comfortable, i couldn't find a fault, sure was a wonderful stay, would definitely recommend my stay again for sure.
Location and very friendly staff
All was great tbh
Everything you need is in walking distance, 2 minutes to main shopping centre and bars and restaurants.
Everything was fine 🙂 no problems whatsoever.
Pay the extra to get a better room than the basic they are far far superior
£7 to park for 24 hours is excellent, the breakfast room,was large and the offering very good, the lady serving was lovely too. Big room, comfy bed, and central, although Basingstoke is not a great place to be. Quality toilet roll, are you listening Premier Inn
Bath and shower combo is not something I enjoy, but that is just me.
Excellent staff, great breakfast
Room a bit dated.
Noisy neighbours in next room
Great location and staff.
Nothing.
Comfortable
N/A
Very clean, great location
Noisy people in the corridor late at night/early hours of the morning
Location near shopping centre
No fridge, no flannels, no air con, no top sheet
Comfortable bed good size room love the shower very modern. We will be back next year. Should supply water instead of drinking out the tap not nice
Im a live in Caregiver and stay at this hotel every 4 weeks on my time off. (A home away from home) Its fabulous, staff are wonderful, including the cleaning staff, nothing is too much trouble In the perfect location for me to get to town. Plus an amazing restaurant Thankyou for having me
Not a thing
Very warm welcome Staff very helpful Room 52 was huge, comfy bed, great shower, lovely towels Buffet breakfast was very good, good quality produce, good choices
The hotel was very convenient for us as we we're sailing from Southampton Unfortunately walking through the centre was awful, vape shops, Turkish barbers, we struggled to find anywhere nice to eat
Rooms were comfortable
Nothing
Convenient, clean and good value for money. Good quality toilet roll.
Everything was fine
Location parking
A bit nosey but expected for a town centre location. Stayed on numerous occasions
Staff were so friendly. Especially the lady in the breakfast area on the morning of the Tuesday 25th August, sorry I didn’t ask her name. She is a great asset, super friendly, helpful, engaged with us before we even had a chance to ask how the breakfast works. Lady’s on the reception also super friendly and smiley.
Easy to find, parking, clean, comfortable and helpful staff.
Nichts
Alles7
Room was quite spacious. Whilst overall the hotel is quite dated, the room and ensuite bathroom had been recently updated to a very good standard (shower was excellent!). The location, with free parking, was excellent. Breakfast was very good and if booked at the hotel the night before, only £10 per head.
Location
Didn't enjoy being eaten alive by bed bugs. The reception woman was miserable, very rude and no help ar all
It’s central location and cooked breakfast in the morning.
Room was tired and shower didn’t work properly.
Staff were very pleasant especially the lovely lady at breakfast over the weekend I stayed. Nothing was too much trouble.
Mattress lumpy. Could feel springs. Consider replacing in room 23.
Staff very friendly! Calm quiet area and the room was so comfy and gorgeous perfect for a couples night away
It was clean and beds are very comfortable. Location is goodd as was easy to get there.
The rooms were just very hot and one fan cold not do the job. We had to leave widows open for some ventilation as such noise filtered in from outside. The noise is not their fault as we were aware the hotel is located in the town center. However, we wish there were better fans.
Very lovely place. Clean, tidy and friendly. Room was great, comfy bed.
Nothing.
Location only
Very noisy as between rooms you can hear even the breathing of your next room person that makes you not too sleep, cleaners were friendly, housekeeper was friendly, but this has not reflected on other staff.
Good central location with plenty of parking
The draught lager wasn’t the best
Friendly staff , located right in the town centre , spacious clean room .
Mattress was too soft but I suppose thats personal preference . Other than that for a 3 star hotel it was lovely
Staff were very friendly and welcoming. Especially the lady who oversaw the breakfast. The hotel is right in the town centre making it in easy walk of the shops. Plenty of free parking. Free WiFi.
Being in the town centre it was quite noisy into the early hours.
Position, cleanliness and price
Na
The property is in the city centre and very accessible.
So the hotel has a major bed bugs problem. After my 2nd day i saw bed bugs and i couldn’t sleep properly. The room was on the top floor and no air conditioning so the room was always hot 24/7 and poor ventilation.
Good location
Room smelt of cigarettes smoke
Friendly staff Davina was so helpful excellent location
Only downfall was they have now rented out the pub not their fault covid was to blame unfortunately and we couldn’t use the hotel bar as there was a private function on but still enjoyed our stay
I would highly recommend this place to stay.
Lovely staff, very accommodating and helpful, I didn’t arrive until after midnight as travelled down from London. I had been warned about the noise from the road my room faced , but was able to close the windows and use a fan to cool the room, enabling me to sleep well.
Accommodation was clean, lovely sheets on the bed and lovely towels. No mat in the bath but I could easily request that . Felt the room was a little tired and outdated. Felt like one of the old worldly hotels you used to get. But I had paid a good price last minute so I am not really complaining just pointing it out. .
Breakfast egg was a bit under cooked
Cleanliness an location
Can't fault the place
Location
Too hot to sleep, a fan that did nothing, air con would be good, two nights didn't sleep, and in the pub area smelt dreadful of grease and oil from cooking, couldn't sit in there
Staff were really nice and helpful. Breakfast was great.
My husband and I stay here often, the situation to shops and restaurants is perfect. You can park the car before check-in and they are happy if you leave the car once you check out, just for a couple of hours not all day. Very clean, tidy and staff are very helpful.
If I was to have to say something all i can say is more milk sugar sachets to be put in the room.
Looked comfortable and clean.
The lights in the bedroom fused so only the tv for light all night. The flickering light was not conducive to sleep. The mattress was uncomfortable.
Room was clean, so as the toilet. Staff is accommodating, allowed us to check in a bit early. Rules were explained properly, and also offered additional information. We were out a bit late during the first night, and they correctly instructed us on how to get in the hotel even though they have a curfew of 23:00.
The noise from other rooms, as well as from outside the hotel. You can clearly hear voices through walls, and at times it woke up my wife during her sleep. I do not think it is the hotel's fault, but something to think about.
Каждый день меняли полотенца. Молодцы
Firstly the receptionist as I entered was super friendly, welcoming and helpful. I liked the layout of the atmospheric old-style building; such as the winding staircase for the top floor where I stayed.
Location, staff attitude
Quirky hotel with some old parts to it. Good sized rooms
The staff went above and beyond to make our stay as comfortable as possible! Couldn’t ask for a better experience!
Staff were exceedingly helpful throughout and facilitated an evening meal in my room.
The room is in need of an update - matress needs a.topper as springs are protruding and uncomfortable to sleep on; shower leaked extensively onto bathroom floor.
De kamer en badkamer waren erg schoon. Het personeel was erg behulpzaam bij het parkeren van de auto toen de parkeerplaats vol bleek te zijn.
Het ontbijt had best wat meer kwaliteit mogen hebben. Het was niet aantrekkelijk uitgestald en erg karig. De mevrouw die ons bediende werkte hard en was erg vriendelijk.
La serviabilité du personnel.
La moquette, la grandeur de la chambre et pas de climatisation.
The room was OK
It was a bit noisy during a couple of nights.
The environment
Ventilation
pres de tout
Very big hotel with plenty of rooms. I originally booked for one night, then later decided to book a second night. Unfortunately, I wasn't able to book the same room at the time, which was absolutely fine with me. However, when I checked in, the hotel staff had already noticed the separate bookings and arranged for me to stay in the same room for both nights without me even asking. I thought that was top-notch service. All the staff were friendly and helpful throughout my stay. I was warned that the hotel can be lively and noisy due to the function room downstairs and the local nightlife, but I must have been lucky as my room was very quiet and I wasn't disturbed at all. The room was clean, and the bed was comfortable. A fan was provided, which was much appreciated as the weather was particularly hot. There were tea and coffee making facilities, along with a TV with Freeview channels. The bathroom was clean, with hand soap and shower gel provided. It had a shower over the bath, which was a nice change as I do enjoy a good bath from time to time. The shower was easy to use, had good water pressure, and it was simple to adjust the temperature. There was also plenty of storage space for clothes if needed. Overall, I had a lovely stay at a very reasonable price and would happily stay here again.
Nothing to report
Staff were great, but the hotel looks tired and in need of a lick of paint and a steam clean. However, it must be respected this building has been around since around 1603, so expect uneven creaky floors. We had a great room, the Vyne Room, two windows for lots of natural light and ventilation, only marred by a noisy nearby bar, but it was tolerable. Breakfast was basic, the bacon was missing from mine, but I let it go as I had changed my order and felt it unfair to complain. The hotel side is very nice, the tavern side was a bit smelly and the carpets needed cleaning, but I think this is operated as a separate business, however, the local ale was very good.
No complaints really, but a facelift, paint-job or whatever would lift the property and make it much more appealing.
Very close to the main town and not too far from the station Ideal for a 2 night stay
The toilet had trouble with the chain And bath was small
Very cosy with a retro feel. Convenient location right in the town centre. The staff are incredibly friendly and always happy to help.
There is nothing I didn’t like.
Did not have breakfast as served too late over the weekend. No air-conditioning, so room too hot. Bathroom ok. Bar and evening food not great, screaming children, food average. Ate out the following night. All in all, a bit tired, not very well run, but, I guess, reflected in the price.
Bar and evening food. Occupied by screaming kids on night 1 and a private party on night 2.
Shampoo dispenser broken in shower. Room was over heated due to towel radiator staying on in bathroom.
This is a functional, clean and tidy hotel. Nothing fancy but exactly what you need. The staff were friendly, helpful and efficient.
The staff are always amazing when I stay, they go out of their way. Thankyou so much x
While the breakfast was decent the standard wasn't the best
Central and excellent all round
Great location, friendly staff, clean & comfortable. Would stay again.
Wasn’t showing the World Cup! No fridge.
A convenient town centre location with adjacent parking. Friendly and helpful reception staff. Well maintained rooms.
Maybe a bit pricey. The cooing pigeons outside my window were a bit annoying.
Right where I needed to be so super convenient and lovely breakfast.
Incredibly hot in my room with limited window opening and a small fan.
All the staff were friendly & informative. Especially Wendy, catering manager who went that extra 5 yards.
There was nothing to dislike.
Zeer sympathiek personeel.
Niets
Excellent staff
Bed could have been larger than a king single.
Staff very friendly and welcoming. Room clean and beds very comfortable. Lovely breakfast. Would stay again
Staff friendly ideal location for town
No air-conditioning but there was a fan in the room
Easy to find. Central location. BIG room. Helpful staff.
The lack of air conditioning.
Staff very friendly, hotel needs updating, good value for money
Just a bit dated
Very good staff, great location, free parking
Das Personal war sehr zuvorkommend. Das Zimmer war genug gross, sauber und hatte ein bequemes Bett.
Lovely friendly staff
The bathroom could have been cleaner Grout and round the bottom of the shower tray Hasn't been cleaned for a while build up of dirt in corners But the rest of the room was spotless
Good location and really friendly staff. They went out of their way before and during my stay to say that there was an event on at the hotel, I didn’t mind because I knew I’d be up late anyway, but I really appreciate the courtesy! The room itself was good, did everything I needed it to and all worked well
The staff were friendly and helpful.
It’s a shame the hotel bar wasn’t open.
Staff great, good location
Terrible mattress, needs replacing. Noisy wedding so no nice quiet bar and very very noisy until late.
Comfortable hotel. Great location. Excellent staff. Good breakfast. Clean room.
Not a lot.
Nothing special about the property
The bedrooms were boiling hot and were unable to open windows and NO AIR CONDITIONING !!!
Brilliant
N/A
From the moment we arrived staff were very friendly and accommodating.
Friendly ,helpful staff, from front if house to cleaners. Great choice of breakfast. Good location Spacious room Good shower
There wasn't anything we didn't like .
la ubicación y el desayuno
el hotel está muy antiguo y deteriorado. Limpieza justa
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.94/10Most reviews mention cleanliness positively, though some indicate the need for updating.
Service
8.71/10Many reviews highlight the friendliness and helpfulness of the staff.
Location
8.55/10Great location with easy access to town center and amenities.
Room Quality
7.4/10Mixed reviews due to outdated rooms and some complaints regarding comfort.
Amenities
7.93/10Amenities rating varied; some rooms need additional features like plug sockets.
Value for Money
8.29/10Generally considered good value for money, though some felt the rooms were overpriced.
Food and Beverage
7.94/10Breakfast mentioned favorably, though not a main focus of reviews.
Overall Experience
8.01/10Overall satisfaction noted, with willingness to return despite minor issues.