Dreams Royal Beach Punta Cana - All Inclusive

The pool area and the coffee. Staff is great and very welcoming. Albert and Kelvin at the pool bar were excellent, fun, quick, and very nice.

Food and people harassing me to buy stuff at the beach.

The resort was great, and the beach was amazing The pool was nice.. The food was mid, best restaurant was the Mexican place that was recommend 10/10. My room was great besides the shower drained took forever to drain.. other then that. I would go back or recommend resort just wish the food options were better.

Todo

Todo

Animazione e alcuni consierge

Pulizia, presenza scarafaggi, attese prima e durante le cene ai ristoranti

MUY BUENO

Todo me gusto

The staff!!!

Nothing

Las atenciones y detalles

El horario para check-in

Aparte de los empleados que son un 100 de amabilidad La comida, la habitación, etc

Que habia muy poco snack

La bebida, el restaurante de carne y el personal que me atendió, entre ellos Adony en el bar de la piscina y los animadores.

El show y la discoteca, entiendo que como estamos en republica dominicana y también entiendo que el hotel esta orientado a extranjeros, debemos vender mas la cultura dominicana o latina en su caso un poco mas en los show y en la discoteca,

El restaurante de carne

El recibimiento, llegue a la 1 y 17 pm. Me anuncié para hacer check in y que mis llaves fueran entregadas a las 3 pm como está establecido. Lo peor fue que tardaron 47 minutos para entregarme la llave de la habitación.

Exente

Absolutely phenomenal service. Wait staff was on the ball, decent variety in foods and an event happens every night. The pool was large (we were in the preferred), the to swim up bars was a fun experience. Location is beautiful and well maintained. Only minor complaint was the amount of seaweed in the ocean making it a tangle to get into and kinda making the water more murky looking. Once you get out of the seaweed it is enjoyable, the water just wasn't as clear as we were expecting, but apparently the time of year we went plays heavily into that.

El hotel está muy bien ubicado, el personal es muy amable y se esmeran para que te sientas a gusto, en el Coco Cafe la joven Edeter (o algo así) es muy amable y siempre con una sonrisa, en general hacen un excelente trabajo.

La única queja y no fue algo tan grande es que en uno de los días la espera para el bufete fue como de 10 minutos, parece que en ese momento tenían muchas personas ya dentro, pero vuelvo a decir, el personal hiso todo lo posible para que nuestra estancia fuera amena

A stunning hotel with beautiful grounds, pools, etc. We always managed to find loungers by the pool. The nicest pool is the Blue Dorado as the main pool is very noisy so less relaxing. The premises are spotlessly clean and beautifully maintained. Service excellent and without fault. Staff always very friendly and helpful. Nothing was too much for them and everything was done with a smile on their face. Candy was especially friendly and always there for us and made sure my son had everything he needed. Facilities are spectacular with many pools and restaurants to choose from. My only negative comment would be that there weren't that many exciting options for vegetarians even though there was a huge variety of food. The food was very repetitive with no change. The best restaurant was the Asian. We had to wait in line to get in to all the restaurants which was a bit frustrating. The beach is stunning and clean with plenty of beds to choose from but unfortunately, on some days due to the seaweed we couldn't enjoy it as much. Overall a wonderful stay in a stunning hotel. It really lives up to its name!

The food was delicious, and I particularly looked forward to the fresh fruit every day. A special thank you to our beach waiter, Ambiorix, who was exceptional throughout our stay. He was always willing to help, attentive, and there whenever we needed him. I truly cannot thank him enough for his outstanding service. He was always polite and professional, and I never once saw him show any anger or frustration. He served us with a genuine smile every time, and his positive attitude made our experience even more enjoyable. Thank you, Ambiorix, for making our stay so special!

Todo

El precio

We love this place. It is so pretty, and the staff is wonderful! This is our new go-to place for vacation! They keep the grounds clean and the staff is always checking to be sure you are doing ok. They make you feel very special!

Second time to this location. First was the Secrets, this time Dreams. The Dreams Preferred Club was absolutely beautiful! The lazy river and swim-up bar was fantastic. Our swim-out junior suite was, by far, the nicest swim-out we have stayed in. Highly recommend this resort!

Overall my stay was amazing! Between the people who stood out to us, the environment, the energy, the different stuff they had to offer. Tira did amazing with our room. Mr.Daniel was amazing with our dining services! C It was definitely a memorable time ! With a special thanks to Mr.Yummy, Rissa and the other entertainers ❤️

Overall, we had a very positive stay and continue to enjoy coming back year after year. This was our fourth year, and a big reason we keep returning is the people. We especially want to recognize Arismendy at the check-in desk, who has always been fantastic. He consistently makes us feel welcomed and taken care of, and he is genuinely one of the main reasons we continue choosing this hotel. Our butler, Roberto, is also always amazing. We continue to request him whenever we return because of his exceptionally high level of attention and service. He is consistently proactive, thoughtful, and makes a noticeable difference in our experience. We also want to recognize Gabriel, who went above and beyond helping us with our baby’s bottles. His service felt genuine and thoughtful, and he made a real effort to make us comfortable. The level of attention he provided is what we would normally expect at much more luxurious hotels, and he absolutely deserves recognition. The team at the Kids Club — Maried, Nicole, and Candy — were also wonderful with the children. Having people we feel comfortable trusting with our kids makes a huge difference when traveling as a family, and we really appreciated the care and attention they provided. Our main area of feedback would be the Preferred Club dinner experience. While the team seemed friendly and clearly enjoyed working together, at times there was too much focus on chatting among themselves rather than paying attention to guests. During our entire dinner, no one checked whether we wanted a wine refill, despite the restaurant not being particularly busy, and we noticed staff spending quite a bit of time talking in the kitchen/service area. Overall, the staff are friendly and there are some truly outstanding team members who keep us coming back. After four years of visiting, people like Arismendy, Roberto, Gabriel, Maried, Nicole, and Candy are a major part of why we continue to return. With a little more consistency and attentiveness during the Preferred Club dining experience, the service could be excellent across the board.

The staff is friendly and very helpful. The pools and water park are great. The beach would be nice if it was not full of seaweed. They need more on the beach activities. Rooms were clean and nightly entertainment was good. The food is just ok.

La atención del personal fue excelente, muy pendientes. el Restaurante Frances excepcional, así como en el word cafe y coco cafe. la limpieza de las habitaciones impecables. la atencion de playa muy atentos el personal y mantienen la playa limpia, hace constante limpieza del sargazo lo que mantiene la playa limpia para poder disfrutar.

la atencion en el restaurante Seaside Grill no fue la mejor, demorados para la atencion.

Los bufet nogada buena variedad

★★★★★ A beautiful resort with a relaxing atmosphere, excellent service, and a stunning beach. The rooms were comfortable and clean, the pools were wonderful, and there were plenty of activities and dining options to enjoy. The staff were friendly, welcoming, and always ready to help, which made the whole stay feel special. I especially enjoyed the tropical surroundings and the beautiful beachfront location. Overall, it was a fantastic experience and a place I would happily return to. Dreams Royal Beach Punta Cana

I genuinely wish someone had warned me before I booked, so I am writing this to save other travelers the same disappointment. If you have experienced genuinely refined five star resorts around the world, you will recognize very quickly that this is not one. Almost everything here borders on cheap, not necessarily in price, but in mentality, execution and attention to quality. There is plenty of everything, but very little of it is done particularly well. Even the steak, one of the more decent things we ate, arrived with nearly half of it being fat. The international restaurants are mostly international in name only. The crème brûlée barely resembled a proper custard, the fajitas were more like tacos with carrots, and the Asian restaurant did not even have chopsticks when we asked. Small details perhaps, but genuine quality is precisely about the details. We paid extra to upgrade to Preferred Club, yet received very little that felt preferred. Calling something “Preferred” creates an expectation that you actually have to fulfill. Drink service was infrequent, the minibar was poorly replenished, plates remained on our patio for days, towels were not consistently collected, and our room was beside restaurant traffic. The gap between what we paid for and what was actually delivered became so significant that we formally challenged the Preferred upgrade with management. Ultimately, the resort refunded the upgrade in full. I think that fact speaks for itself. The entertainment was equally disappointing and easily the worst I have experienced at any resort. Some evenings I honestly could not understand what the entertainment was even supposed to be. It felt amateurish rather than five star. Most disappointing was management. Problems happen at hotels, but classy hospitality is demonstrated by listening, taking ownership and recovering the guest experience. That simply did not happen until we pushed the issue ourselves. Five star hospitality is not marble, endless food, cheap limitless alcohol or putting the word “Preferred” on an upgrade. It is taste, quality, consistency, attention to detail and management that understands the difference. If your expectations are simply unlimited drinks, plenty of food and a beach, this may be sufficient for you. But if you are well traveled and accustomed to refined resorts where quality matters more than quantity, this is not the place. If you have experienced the real thing, you will recognize the difference very quickly. I only wish someone had warned me, so consider this my warning to you.

Stayed in Preferred Club section at Dreams resort. Really enjoyed the upgrades and quietness of this part of the resort. This was a family vacation for relaxation, and it did not disappoint. Our room had its own swim out pool which we loved and used several times, every day. We felt we were in our own piece of paradise. Our biggest dislike was that they consider 13 and 15-year-olds as adults and we had to purchase 2 separate rooms which were across the property from one another. We didn't raise a fuss but it took some getting used to for all to feel safe and secure, which, in the end, we did. With Preferred Club we had more options for dining and they didn't disappoint. Seaside Grill had terrific breakfast options and for lunch our favs were the fish tacos, empanadas and a daily Dominican special. We enjoyed these several times during our visit. Tides Pool Side Grill directly across the beach was also a quick easy option for late lunch when we needed, plus we ate at picnic tables on the beach so fantastic view! Side note- beach in August has lots of seaweed. The resort was diligent about raking and cleaning up washed up seaweed but it's heavily concentrated for 5-10 feet if you make your way in the ocean and then clumps after that. Still enjoyed going into the ocean though. We didn't like that the private vendors can come right up to us while relaxing on the beach chairs trying to peddle their merchandise. Don't like feeling pressured to buy something every 10 mins, but they respected us when we politely declined but shocked they are allowed that far up on private property. Highly recommend the spa for massages! Loved the nature and wildlife. Unfortunately, pond was too low for paddleboats (summertime drought) but the birds, turtles and fish were still enjoyable. Overall service was outstanding, amenities were fantastic and atmosphere was exactly as described.

Si

Si

We have just returned from this hotel with warm hearts after a lovely holiday. We stayed in the new preferred section and loved the laid back armosphere & beautiful rooms. We travelled with our 10 year old who loved the slides, the beach and the mocktails! Highlights were yoga overlooking the beautiful lake & a special dinner organised for us. A shout out to the bartender in the privellege lounge- he was always smiling and could rustle up any drink. Thank you for a fabulous trip.

Resort was as described and the cleanliness of all areas was wonderful. We had a preferred room, and definitely worth the extra money. Our Butler Michael was the best, anything we needed was taken care of. My husband arranged a birthday dinner for me on the beach, food was wonderful and our server, Diogenes, was the best! Buffets were great for lunch and dinner; Mexican grille was the best sit-down meal we had, the Seaside Grille was very good for breakfast and dinner. We spent the majority of our time at the swim up bar at the infinity pool, if you wanted a good drink and shaded areas to sit or stand this was the place. Evening entertainment was OK, wishing it was a little bit earlier than 9 pm. The resort shares ground with Secrets (all adult), we could go over there and drink, use their swimming pools, watch shows, use the sports bar (basically any amenities, you just could not eat their) which was a nice change. Would definitely go back and stay at this resort again.

Excellente! This all inclusive has it all: tropical grounds, largest winding river pool connecting several pools, on powder soft wide and long walkable beach, choice of restaurants ( Seaside Grill my favorite.. grilled to order steaks, ribs, seafood overlooking beach), swim up pool bars. There is even a bridge walk way over to the Preferred area with a large covered deck over a pond with egrets, turtles, etc—- a unique space for yoga class in am! But what makes the resort experience is the best in class Entertainment Team ( Luisa, Tony, BabyFace, Tarzan, Yummy, Rosa. Rica. Etc). Their energy is contagious, with warm smiles and hearts. And what amazing dancers!! They curate activities to appeal to everyone (yoga, beach volleyball, painting, Zumba, etc. )The evening shows are family friendly and include Dominican Show, Rock, Circus, and the best beach party with lazer and fire show, large lighted robots and giant panda bear. The Entertainment team leads everyone in dancing in the sand under the stars, creating a memorable time which will stay with you after the fantastic vacation ends! The kids clubs ( Explorer Club ages 4 and up) had activities in the day and evening. My grandkids ( 6 and 4) loved meeting and playing with other kiddos and we appreciated a safe and caring environment. Gracias Dreams Royal Beach!

We had an absolutely amazing stay at Dreams Royal Beach Punta Cana! ⭐️⭐️⭐️⭐️⭐️ From the moment we arrived, we had a wonderful experience. The resort is beautiful, clean, and very family-friendly. The pools and beach were gorgeous, and there was always something to enjoy. The food was one of the highlights of our trip. We especially loved Portofino — the food, atmosphere, and service were exceptional and it was by far one of our favorite dinners. We also really enjoyed Fusion and Seaside Grill. We loved having so many different dining options included in our stay. What really made our vacation special was the service. The staff were welcoming, attentive, and worked so hard to make sure we were enjoying ourselves. We traveled as a family with our son and felt comfortable and welcomed everywhere. Overall, we had a fantastic vacation and made beautiful family memories. Dreams Royal Beach exceeded our expectations, and we would absolutely recommend it to families looking for a relaxing, fun, all-inclusive vacation in Punta Cana. We would definitely come back! ❤️🌴🇩🇴

NULLA, da evitare

Non è assolutamente un 5 stelle ma neanche lontanamente, ho pagato 800$ a notte ho preso due camere per 1600$, il terzo giorno sono scappato in direzione Bayahíbe e sono riuscito a recupera la vacanza. Non comprendo le recensioni positive su questa struttura, iniziamo con il dire che è molto datata le camere sono vecchie e umide il bagno ha un doccino ridicolo, la spiaggia che dovrebbe essere il punto forte è una fogna a cielo aperto con odore forte salmastro tra un mix di alghe e salinità del mare, il resort non fa assolutamente nulla per rendere la spiaggia ed il mare vivibile, anzi peggiora la situazione mettendo delle barriere di plastica per arginare l'arrivo delle alghe, il risultato è visibile nelle foto che allego. Punta Cana è molto sopravvalutata tutto marketing non è il mare dei Caraibi e fuori dai resort zero vita non cè nulla tranne qualche locale con prostituzione del posto, è una meta ideale per gli americani che si chiudono dentro questi enormi resort a magiare e bere tutto il giorno, chiaramente non mi soffermo più di tanto sulla qualità del cibo e dell'alcol che è a dir poco scadente.

very clean and rrlax

the dirt day everithing good afterbthat just down the show

La habitación e instalaciones, muy espaciosas y con bastantes piscinas.

La variedad y principalmente la calidad de algunos alimentos puede ser mejor.

Las atenciones del personal.

El sargazo y el agua que sale de la ducha, moja todo el piso del baño.

Me and my wife has been to this resort 3 times now, with this being the first time we brought our kids. ALOT of upgrade have been done since we were last here new water slide upgraded preferred rooms and amenities.

The only minor flaw I had is them taking away some of the top shelf alcohol and only making it exclusively for secrets. I feel like if your preferred regardless of which brand your staying at top shelf alcohol should be included. But like i said it was minor and didn’t really effect weather we had a good time here or not.

Wonderful visit to this Resort were we brought 86 family members and this resort did an AMAZING job taking care of our family...We are part of the Unlimited Vacation Club and they worked wonderfully with the Dreams Resort staff to make our visit very special! Highly Recommend! Many exemplary staff and dont mess around, go with Preferred Rooms and Amenities!! Enjoy! WE SURE DID!

The staff were attentive in all areas...except at reception.

The attention of the staff who registered us at reception

Our family of 20 had an absolutely amazing stay at Dreams Royale Punta Cana. Every staff member made us feel welcomed and cared for. A special thank-you to Martin, our exceptional Preferred Club concierge, for going above and beyond throughout our stay. Noel and Albert at the Preferred Pool Bar provided outstanding service and always made us feel like family. Luis, Franco, and Pedro at the Lobby Bar were incredible, with special recognition to Luis for personally checking on us and bringing drinks to our swim-up suite. Thank you for making our vacation unforgettable—we cannot wait to return!

We just returned from a five-day stay here as a family of four: two adults and two elementary-aged children. We loved it! This was our children's first all-inclusive resort experience, though my husband and I have been to many other all-inclusives around the Caribbean over the years. My kids are experienced travelers and used to high-energy activities (mega ships, theme parks, etc.), so I wasn't sure how they'd do with just pools and a beach, particularly considering we live in Central Florida. They had an amazing time and are already begging to go back! Here's what we loved: - The location was wonderful - a very quick shuttle from PUJ. We used Amstar for private transfer and they worked out great. The resort has a beach side, and a Preferred side that is further from the beach - a 10 minute walk through a nature preserve or a two minute golf cart ride. We stayed in a Preferred Club Premium Suite Garden View on the Preferred side. These rooms have a bedroom, a living space with a door separating the two, and two full bathrooms, and they all seemed to be on the 3rd (top) floor. The 2nd floor was regular garden view rooms, and the ground floor were swim-out rooms. The room was clean and fresh and decently appointed. It wasn't the most luxurious resort room I've ever stayed in, but it definitely wasn't the worst. For the little time we spent in the room it was perfect. - There were multiple pools, a splash pad, and a mini water park. The big main pool on the "everybody" side of the resort was closest to the beach with multiple lazy river arms (they call it a lazy river but there's no current) had a hopping DJ, water sports, and a swim-up bar. We avoided that bar as that seemed geared more for the party type folks. Closer to the lobby / theater in the middle of the "everybody" side of the resort was a stunning infinity pool with swim-up bar, and a shallow pool. We spent a lot of time of time here - gorgeous vegetation, great service, and not too crowded. Behind that off the main lobby was the splash pad with two small water slides, a water dumping bucket, and a few water features that the kids loved. My five year old was there daily. Right next to that is another large pool with four water slides: a four-across straight-down racing slide, a steeper open racing slide, an open corkscrew slide, and a closed-top corkscrew slide. Everyone's favorites seemed to be the racing slides. We never had a line, though there were always people. There are chairs and umbrellas back there, and there's a large sunbathing shelf for the parents to sit in and watch their kids (or adult friends) go down the slides. Be forewarned the slide height for these slides is about 54", so make sure your child is tall enough to avoid disappointment. We liked the Preferred pool area the best, exclusively on the Preferred side. The swim-up bar was better (Luis was amazing!), with a larger variety and better drinks, and it was much quieter, even though there were kids around (like ours!). There was also a shallow pool in this area, as well. We never had a problem getting a chair, umbrella, or usually one of the many open-to-all beach beds. For reference they said the resort was only about 50% full. - The food was REALLY good - far better than most of the Caribbean all-inclusives we've stayed at. The Preferred side pizza was freshly made and superb - breakfast and lunch both at Seaside Grill (Preferred only) were fantastic. Tres Colores - the Mexican restaurant - was some of the best Mexican we've had. The main buffet was very nice for lunch, as was the Preferred buffet for breakfast. Room service was decent. Portofino's the Italian restaurant was meh and the hibachi was definitely sub-par compared to hibachis on say Royal Caribbean ships and in the States, but it was still okay. If you can't get a reservation to the Hibachi restaurant, and just eat off the regular menu or skip it entirely, you won't miss much. - The beach was very clean and well-maintained, with plenty of preferred chairs and umbrellas available. We also paid for a beach cabana one day and it was 100% worth it. Yes, there was sargassum, but the resorts there all had netting set up that caught 95% of it, and beach sweepers picking it up every half hour or so from the beach. One day we waded through it a little bit to get to the sand bars, and there were some errant clumps in the water, but the day we got the cabana there was practically no sargassum in the water. I think it's luck of the draw, but the resorts here were doing everything they could do stop the invasion. We really enjoyed the beach as a result of their efforts. - The service was wonderful! Our butler, Junior C., was 100/10 amazing! I can't say enough good things about him. We're used to having butler service with maybe 10 rooms or fewer per butler, and these butlers have up to 50 families as we understand it, but we never would have noticed. Junior always came to find us and say hello and make sure we were okay, checking in on What's App frequently. He got us towels when we couldn't find them one day, fixed a dining hiccup we had, made sure I had wine delivered to the room, and just overall made sure that we didn't hit any frustration points during our stay. The last day, as we were leaving before he arrived at work (the butlers are 9am - 5pm), I realized I had left my kindle at the beach cabana the day before. My husband ran all over the resort looking for it before 7:30am, but no luck. We had an 8am airport shuttle, so I texted Junior explaining the situation, that I knew he wasn't at work yet and didn't expect a response, but if he found my kindle in the next day, I'd like to see about having it shipped home. He was on it immediately, even though he wasn't on the clock yet, and within minutes had tracked it down and had a concierge bring it to us and meet us at the shuttle van with it. Not only am I impressed that nobody stole it, but that they were able to find it, hustle, and get it back to me before my flight, all thanks to Junior. We'd like to return, and we'll definitely be requesting Junior when we do! Other notable staff were Issac at the Preferred Lounge bar, and Luis at the Preferred pool swim-up bar. They were friendly and great to chat with, and made great drinks! Other tidbits: - We didn't even have time to go to the kids club, but we did a couple of the activities as we saw them around the resort, and the kids enjoyed them. We stumbled on a glow dance party one night at the theater, for example. Next time we'll have the kids do more kids club activities. - There are sunscreen and paperback book stations around the resort - I thought this was a very nice extra touch! - The shows were cute, and about what you'd expect from a Caribbean resort. Fun to watch, interactive, and a great end to the day. - Most of the kids were well-behaved, but some parents let their kids free-roam the resort, and not all of those kids had manners. More than once we had to tell 10-ish year olds to stop splashing at the bar because nobody wants a chlorinated drink. The employees were usually on it, however, and reprimanded kids who weren't acting right. - Smoking and playing music on speakers was highly regulated and policed per local laws, which was great for this family who wants to enjoy calm tropical sounds and who doesn't smoke. - There are beach vendors on the beach - lots of them. Most were pretty chill. Blankets, beach jewelry, carved pieces, sunglasses, bathing suits, cover ups, hats, etc. Also multiple ladies offering massages. A polite "no, gracias" once or twice and they went elsewhere. The tour guys were the most persistent, but once I told them we had a small child and a flight the next day, they backed off quickly understanding we weren't just a hard sell, we were a definitive no. - In the main lobby, specific staff will offer you a $200 resort discount coupon for a 4-hour timeshare sell (they claim it's an hour - it's never an hour). Do what you will with that information. - We felt that Preferred was VERY much worth it for the benefit of Junior and his excellent services, as well as the better location, restaurants, and total ease of the vacation. When we return, it will definitely be Preferred again, likewise at any other Dreams we may visit.

My family and I had an amazing time at Dreams. We spent 5 days and 4 nights and tried multiple restaurants and activities. The beach is beautiful though it did have a lot of seaweed at different times of the day. We enjoyed chilling at the beach, hanging out in the pool, and spending the day watching our daughter enjoy the kid's water area. It was a great, relaxing, vacation with top notch service.

This resort was amazing. We went in July and the weather was perfect. The staff was amazing Shout out to Jorge at the pool bar he will make you anything to drink tell him to surprise you. He’s got a lot of great mixed drinks. Shout out to Picachu, Rosa and Rissa for the day and night entertainment always getting my family involved at the pool or the beach activities. Dolores, Jeffery and Robin for the great service at the pool bar and beach. I would highly recommend the French restaurant tell Vicente we said HI. I think we ate there every night. I would give this resort a 10 and go back again in the future.

Amazing experience, our 2nd trip to same hotel. Staff, food, cleanliness, sites were all amazing! Only issue was the construction as it was loud and wasn’t pleasant. Really frustrating because travel agency confirmed in an email that we would not notice as the work would be away from where we would be during our stay which was completely false

I enjoyed the stay at this resort. I went for my birthday and I thought the stay was fantastic. I enjoyed the food a lot, the bartending was great, the pools were awesome and even enjoyed the waterslides. I'm 35+ as well.

I went with my family of 5 to the Dreams Royal hotel. It was nothing short of amazing. The amenities, the ambience, the pools, hospitality, rooms, atmosphere… the weather is perfect and every single worker was happy to help in any way they could. I would definitely recommend

The hotel itself is great! Nice and very friendly staff, all working very hard and their best. Animation team is great, especially Picacchu. Beautiful and perfectly kept gardens, nice lagoon with birds and turtles, great variety of pools. The beach is cleaned from sargass every day. We upgraded to Premium Programme with private pool which was perfect for us. The food in all restaurants is delicious, fresh fruit, good choice for everyone. They are not fine dining restaurants but nobody expects that. We loved The Seaside Grill most. Also all fresh juices for breakfast. Had no troubles with reservations in all restaurants, didnt try the French one because it was adults only and we had 2 girls with us. And one tip- definitely do not stay only in a hotel, there is so much to see around- Saona Island with the most beautiful beaches (it is breathtaking especially in the morning when nobody’s around), Los Tres Ojos caves and historical site signed in UNESCO in Santo Domingo…

We had an amazing vacation, and what truly made it special was the incredible staff. Beautiful resort, great atmosphere, delicious food, and exceptional service throughout our stay. A special thank you to Laura, the Food Concierge, who turned a restaurant issue into a wonderful experience. She took complete ownership, followed up with us every day, helped with reservations, and always made us feel like our experience truly mattered. Laura delivers world-class customer service and has the qualities of an exceptional leader. Brownie from the entertainment team was another highlight of our trip. He made our son feel so special by playing soccer with him during the World Cup, always checked in on our family, and brought so much positive energy every day. He is a fantastic ambassador for the Hyatt brand. A big thank you to Yira at the spa for an outstanding manicure and pedicure. Her attention to detail, professionalism, and genuine care made for one of the best spa experiences I’ve had. We also had an excellent dinner at Seaside Grill, where Benito provided outstanding service. He was friendly, attentive, efficient, and made the entire dining experience enjoyable without ever being intrusive. The steaks and appetizers were some of the best meals we had during our stay. Thank you to the entire Dreams Royal Beach Punta Cana team for an unforgettable vacation. We can’t wait to come back!

M husband and I joined family and friends at the resort to celebrate a 70 th birthday and a handful of high school graduates. Our expectations were exceeded in every way. The resort was kept very clean, the rooms were spacious, clean, and comfortable. The staff was exceptional, especially Wilkin, our poolside waiter. We had a group of 15 and he always greeted us with a smile and was very friendly. The entertainment, activities, and pool games were lots of fun. Pizza making with Pikachu was a fun and memorable experience too. The restaurants and buffets were really good. I would definitely return to this resort!

Here’s a smoother, more natural version of your review that keeps your honest feedback while making it easier to read: Unfortunately, I’m going to start with the cons, so please read through them before getting to the positives. Cons * We found four baby roaches in our room during our stay. We understand it’s a tropical destination and bugs can happen, but the response from staff was simply, “It happens,” which was disappointing. * There was ongoing construction throughout the resort, and the noise lasted for hours at a time, taking away from the relaxing atmosphere. * Our shower head was broken during our stay. * Once Emmanuel, our butler, finished his shift the day before we left, we were never assigned another concierge, and the level of service noticeably declined. * Housekeeping never serviced our room that day. We had to track down staff for towels and toilet paper and eventually visit the front desk, where the response felt dismissive. * We were told our luggage would be picked up at 8:10 a.m. for our airport departure, but no one ever came. It wasn’t the inconvenience that bothered us—it was the lack of follow-through and concern when we brought it up. * We also experienced constant pressure to attend the “Key” presentation, which felt more like a timeshare sales pitch than a guest experience. It became frustrating and took away from our vacation. Now for the pros. Pros * Emmanuel, our butler, was exceptional. He was attentive, helpful, and went above and beyond by decorating our door with a birthday banner for my daughter and arranging for the live band at dinner to sing “Happy Birthday” to her. * The entertainment team was amazing. Their energy never seemed to run out, and they kept both kids and adults engaged throughout the day. * The beach was beautiful, and the staff did a great job keeping the seaweed under control. * The food was excellent. Portofino was our favorite restaurant for the food, while Seaside Grill had our favorite atmosphere. * The servers were warm, friendly, and genuinely welcoming. Although gratuities are included, exceptional service deserves extra recognition, and they truly appreciated it. * Coco Café was one of our favorite spots, with excellent coffee, sandwiches, pastries, and cookies available 24 hours a day. This was our first stay at a Dreams resort after having such amazing experiences at Secrets Resorts, so our expectations were high. Unfortunately, this visit didn’t live up to those standards. While there were definitely some bright spots—especially thanks to a few incredible staff members—we left feeling disappointed with the overall experience.

We stayed at Dreams Royal Beach for our honeymoon, and overall we had an amazing vacation. From the moment we checked in until the day we left, the staff made this resort stand out. We honestly didn't come across a single employee who didn't seem to enjoy what they were doing. Everyone was welcoming, friendly, and genuinely wanted guests to have a great experience. The little honeymoon touches throughout our stay made us feel celebrated and were so appreciated. Our concierge also surprised us with a few thoughtful gifts that were incredibly kind and made our trip even more memorable. The swim-up bar was one of our favorite places. The bartenders were absolutely wonderful, kept the drinks flowing, and made every visit fun. Another highlight was the pool stretching nearly the entire length of the property. It never felt overcrowded, and because our room was nearby, it almost felt like having a private pool. The bottle of Gran Añejo waiting in our room was also a very nice touch. A few food recommendations: don't skip the ice cream! It's delicious, and you're never too old to enjoy it every day. We also recommend avoiding Fusion during the dinner rush. The staff was understandably very busy, and service was much less attentive. We gave it another chance on a different evening, and it turned into one of our favorite dinners with a romantic table and exceptional service, so timing really makes a difference. There were a couple of areas that could be improved. We found dead cockroaches in our room, which immediately made us cautious about where we kept our belongings. While this wasn't something we continued to encounter, it wasn't the best first impression. The World Café buffet also didn't quite live up to our expectations. We had previously stayed at Dreams in Puerto Morelos, and the World Café there offered a noticeably better experience. The one at Dreams Royal Beach is good but has room for improvement. Overall, the outstanding staff, beautiful grounds, amazing pools, and the way we were treated throughout our honeymoon far outweighed the few negatives. We had a wonderful stay and would absolutely consider returning.

11 hours of noise per day for 14 days. TUI the tour operator never told us before travelling of the building work taking place. Apart from that mediocre food, mouldy smelly bedrooms. Cleaners that don't clean rooms. Some great staff Communal areas very nice Beach amazing Beach seller's a pain in the backside Bercelis in the world cafe ( main buffet) was just adorable, lovely young lady full of smiles. Franklin C in the main bar was excellent another shining star

Dreams was a great resort. The only negative I have is the food. The best tasting food on the resort was the Fusion restaurant. Mayker was our concierge in the preferred section and he was wonderful. He was timely in getting things fixed (shower that didn’t drain, coffee maker that didn’t work), set up dinner reservations for our group of 12 at Hibachi and ensured our mini fridge was stocked with NA beers for my husband. Overall good experience, we would visit again.

We stayed in the preferred club swim out room Pros- 1. Our concierge, Emmanuel was wonderful, super helpful, had a banner put on the door for my step daughter’s birthday and was always attentive when we reached out. 2. The entertainment team was amazing; I’m not sure how anyone has that amount of energy day in and out and all day long but they kept things fun for kids and adults. 3. The beach was beautiful, not too bad with the seaweed and plus we saw the machines out there cleaning up so that there wasn’t an overwhelming amount. 4. Food was great. My favorite was portofino food wise and my favorite for ambiance was seaside grill. 5. The waiters and waitresses are so lovely and genuinely happy to welcome you. As a side note too, there are guests who feel because it’s all inclusive and gratuity is included you don’t need to tip, but you should. If you feel like service was great give a little extra, if not then don’t but they completely appreciate when you do 6. The 24 hour coco cafe in the lobby area was so great. The coffee was amazing as were the sandwiches and pastries/ cookies. The cons- 1. We had four baby roaches in our bedroom at different times through the trip. 3 in the bathroom and one right in the area by the beds. Now, do we know it’s a tropical island? Yes, bugs are expected. However, when we brought it up to them the response was just that it’s a tropical climate and these things happen. Not for nothing but I’ve been to hotels in warm climate areas that I wasn’t paying what we paid for this experience and never had a roach issue. But we chalked it up to that. 2. Our concierge, Emmanuel, finished his shift at around 12 in the afternoon on the day before we were leaving. We were never assigned another go to person to contact if we needed anything or if there was a problem. And when he left, more problems began… 3. Housekeeping never came to our room the day Emmanuel left. It was as if they completely flat left us. We did not have the do not disturb sign on the door, they could have come in at any point and they never did. This left us tracking down people we saw in the hall to get towels and toilet paper. We also had to go to the front desk to ask them to have someone please come to the room; this was met with a very ‘eh’ type of attitude and I wasn’t feeling it. 4. We were told someone was coming to get the luggage for the airport at 8:10am. We waiting until 8:35 no one came. Listen we don’t care if we have to bring our luggage to the lobby that’s not a big deal but don’t tell guests you’re going to do it and then you don’t. And then when it’s brought up during checkout there’s no type of care about it again met with that ‘eh’ attitude. I’ve been to a Secrets resort in Mexico 2 times and both times were met with exceptional standards which is why when we were booking I thought Dreams was a great option as the sister hotel of Secrets for our family getaway. I hate to say I was a bit disappointed in the experience overall.

Be aware that the current renovation work on a building is very noisy for preferred customers located in swim up rooms (facing the building under renovation). Renovation work is supposed to continue until October.

Servicio al cliente es excelente y las atenciones de primera todo el personal es atento y amable, habitaciones súper cómoda y buena comida

Las habitaciones no están insonorizadas y debido al movimiento de personal de limpieza y huéspedes se vuelve molesto aparte que al limpiar al parecer arrastran los muebles y los ruidos se vuelven aún más molestos.

The rooms were fantastic ! Large rooms

The property was clean and quiet. If I wanted to go to the main Dreams resort we had a buggy to pick us to make a smooth transition.

The different times you had to eat in the restaurants. It’s should be 24/7 eating at the sit down restaurants. But we did have room service if we missed the times.

Rooms were VERY nice in the preferred area. It was 1/2 a mile to the beach but they usually had golf carts to take us there. They new gym was not done and the old one was not great.

We just got back from our second stay at Dreams Royal Beach Punta Cana, and once again we had an amazing time. We did have an issue with one of our meals, but Laura Jimenez, our Food Concierge, and the rest of the staff handled it incredibly well. They were attentive, accommodating, and really cared about making things right. Mistakes can happen anywhere, but it’s how they’re handled that matters, and they definitely went above and beyond for us. One thing we really appreciated was how friendly everyone was. The staff took the time to get to know us, asked where we were from, and always remembered us when they saw us around the resort. It made the whole experience feel much more personal. Since this was our second visit, we were excited to come back, and we thought the food was even better this time around. Every restaurant we went to was great, and there was always something we looked forward to trying. The resort was clean, well kept, and had a great atmosphere. The club was a lot of fun and always felt safe. The bartenders were easily our favorite part of the trip—they were friendly, funny, always dancing, and made every visit to the bar a good time. The drinks were tasty too. Getting around the resort and to different activities was easy. The transportation was always on time, the shuttles had A/C, and even the rides were enjoyable because the staff kept the energy up. Overall, we had a great experience and are already talking about coming back. A big thank you to Laura Jimenez and everyone at Dreams Royal Beach for making our vacation one to remember.

Dreams is a great resort. The down side of it all was that I purchased the preferred room and amenities. But all the activities and amenities were on the other side. Also I reserved two rooms and they weren’t connected. I wish they would’ve did a better job putting the two room together.

Dreams is a great resort. The down side of it all was that I purchased the preferred room and amenities. But all the activities and amenities were on the other side. Also I reserved two rooms and they weren’t connected. I wish they would’ve did a better job putting the two room together. Food option were just ok. I’ve had worst but this food was edible

Dreams Royal Beach made our 25th wedding anniversary / Vows Renewal a dream come true ! Our celebration was beautiful, intimate and memorable! The accommodations prepared by the Wedding Team under the guidance of Cristina was superb ! We are so lucky to have worked with Cristina . She was excellent , nice and warm. Thank You so much for making our celebration one for the books ! We will be back for more fun times !

The hotel is one of my favorites in the Dominican! We enjoyed it so much the first time that we brought more family back. The new Preferred area is beautiful and the rooms are great! Rosa with the anticipated wowed us by remembering each and everyone of us. Roberto was our personal concierge and went above and beyond for all of our requests. He even gave us an express check out without us even asking. He lined up reservations at the restaurants for our family of 7, got us a great photographer for family pictures and other small requests that we had. Ambiorix (the beach waiter) was the best! He would make drinks that he did’t know. We googled them, showed the recipes to him and they were spot on!! So much so that we would seek him out!!

I recently stayed at Dreams Royal Beach in the Dominican Republic, and it was an outstanding experience from start to finish. The resort is beautiful, with well maintained grounds, stunning beaches, and a relaxing atmosphere that made it easy to unwind. The staff was incredibly friendly, especially NESTOR who is assigned to the market place restaurant. Nestor was attentive, and always willing to go the extra mile to ensure that we were comfortable and enjoying the stay. NESTOR is an outstanding employee. Regarding the rooms, our room was spacious, clean, and well appointed, providing everything needed for a comfortable vacation. The food was excellent, with a wide variety of dining options that catered to different tastes. Whether at the buffet or the specialty restaurants, every meal was fresh and delicious. The entertainment team also did a fantastic job providing fun activities throughout the day and enjoyable shows in the evening. What truly stood out was the overall level of service and hospitality. Every detail seemed thoughtfully planned, making the entire stay feel special and stress free. I highly recommend Dreams Royal Beach to anyone looking for a memorable vacation in the Dominican Republic and would gladly return in the future.

We recently stayed at Dreams Royal Beach as Preferred Club guests and had a great overall experience. The resort is beautiful, the staff was friendly, and our family had a wonderful time. The kids' program was a standout and kept our children engaged with plenty of fun activities throughout the stay. While we enjoyed the Preferred Club amenities, we felt the exclusivity of the program could have been enhanced to better differentiate the experience from the standard guest offering. The food was decent but not particularly memorable, with most dining options falling in the average range. Overall, it was a relaxing family vacation, and we'd consider returning, especially because of the excellent kids' program.

The hotel is nice and well kept, the staff is amazing and very attentive to your needs. The buffet is small and limited with low quality food. I have been to many all inclusive resorts and this was the worst buffet I have seen. The a la cart restaurants don't take reservations except for the Japanese which means be prepared to wait for a long time to be seated. The pool is great, big and warm but they allow kids to play everywhere even near the swim-up pool which I have not seen at other resorts. There were kids jumping in and playing ball in the middle of the adults right next to swim-up bar. They also allow people to eat inside the pool, not by the pool but inside the pool which again I have not seen at other resorts. I witnessed people eating pizza and chicken wings inside the pool which is disgusting. I brought this up to a few staff members but I was told that they were not authorized to say anything to the guests.

The experience was breath-taking, and the nature-like environment was amazing. The aquatic environment was second to none. The variety of restaurants and the diversity of cultures were refreshing.

We had a nice time at the Dreams but would not recommend overall as there are nicer family resorts. We stayed at a Dreams in Playa Mujeres two summers ago and this resort did not live up to our previous trip. I will say Isaac at the preferred bar was by far the highlight of the trip along with the surf and turf from the French restaurant. If you're heading here make sure you stay in the "Preferred" areas the benefits outweigh the cost. Our group of 8 had a great time together but all agreed we will pick a new resort for our next trip. If you are heading here you will have a nice time but there are nicer places for your money.

This place is amazing! A beautiful paradise with friendly staff that makes you feel welcome. Louis Castro is an amazing chef that made us the best meal of the week! Ernesto in the Asian restaurant helped make it very special. Roberto did a great job for us the whole week helping coordinate our family needs. I highly recommend for families or anyone looking for an amazing Caribbean vacation!

From Juan David on the cabanas, to Isaac in the preferred lounge bar, to Jose our concierge, to Raul in the restaurants, the staff and service is hands down the highlight of this property. Everyone is so responsive, friendly, and accommodating. We have been here twice and I would come back just for the people.

We had an excellent time hanging out with family at Dream Royal Beach. The resort is beautiful with a wonderful pool layout and great beach area. The rooms are clean, large and very comfortable. The staff is professional, friendly and very accommodating. The food is really good, and the drinks are well made. Shout out to bartenders Luis G. and Pedro M. at the Interlu bar; very fun and talented!

the queen tribute band was the best by far! and pikachu was AMAZING!!!

This place is so much fun! The Queen show was the best and Pikachu was a blast!

It was wonderful ! The whole show was good !

Dreams Resorts and Spa was a great choice for this family vacation. Our travel agent recommended this location and I am happy that she did. We stayed in the Preferred Club section of the resort. The rooms were modern, clean and comfortable. We were checked in immediately, even though we were there a few hours before the actual check in time frame. Marcelo was our appointed concierge. He checked in with us everyday to see how we were doing and sent us the daily offered activities. (the resort uses an app) He made special dining arrangements for us and answered the many questions that I asked quickly. If I needed something, I simply sent him a message on the app and he took care of it. We booked connecting rooms for our family (They charge an additional fee per night for this request) and our rooms were on the first floor with direct access to one of the many pools at the resort. If you are planning on booking at this resort here are some things to keep in mind: 1. The resort is rather large so they offer a shuttle service (large golf carts of sorts) to transport you from place to place. The Preferred Club has a separate section of room away from the main section of the resort. 2. If you are staying with children, you may want to consider staying in the main section of the resort, that is central to the beach, restaurants, the family pool and the water slides. The Preferred club section is rather far from all of the activities and restaurants. 3. Secrets resort is right next door to Dreams and the Secrets hotel guests have access to 100 percent of the Dreams facility. 4. The beach has a lot of seaweed at the water's edge, so keep that in mind. You do not walk directly into clear water, you have to get past the murky see weed several yards out before you can get to clear water. 5. Bring your own cup/tumbler with a lid to carry around with you. 6. We brought floats with us for the family and that worked out great. Our one daughter did wind up buying one at the resort store ($45) wich cost a pretty penny. 7. The only soda offered on the resort is Coke/Diet Coke, Sprite and Fanta(orange). Overall I would recommend this resort for cleanliness, ease and friendliness of service, quality of food and the number of activities that it offers for both adults and families. Definitely go for the direct pool access if you can, that was one of our favorite parts of thi trip

Wonderful place! Beautiful, spacious, clean rooms. Good food and selections. Pools are plentiful and beautiful. Our three children had a wonderful time! Definitely recommend the preferred experience!

Our stay at Dreams Royal Beach Punta Cana was absolutely incredible from start to finish. The resort is beautiful, exceptionally clean, and maintained to the highest standards. Our room was spotless, comfortable, and well-appointed, and the attention to detail throughout the entire property was impressive. What truly made this vacation special was the outstanding staff. Every team member we encountered was friendly, professional, and genuinely dedicated to making our stay memorable. A special thank you to Marcelo, our butler, who went above and beyond to ensure everything was perfect during our stay. His attentiveness, kindness, and exceptional service made a huge difference and added a personal touch to our vacation. We would also like to recognize Victoria, our wedding coordinator, who did an amazing job organizing every detail of our special day. Her professionalism, organization, and care helped make our wedding absolutely perfect and stress-free. Anna from the photography team was wonderful to work with. She captured beautiful memories that we will cherish forever and made the entire experience enjoyable and comfortable. A big thank you as well to Luis at the beach bar for his outstanding service, friendly personality, and for always making us feel welcome. He truly helped make our beach days even more enjoyable. The restaurants were fantastic, offering excellent food, great service, and beautiful presentation. Every dining experience reflected the resort's commitment to quality and attention to detail. We would also like to thank all of the staff throughout the resort who worked so hard to make our stay exceptional. From housekeeping and restaurant staff to bartenders, servers, and entertainment teams, everyone contributed to an unforgettable experience. Dreams Royal Beach Punta Cana exceeded our expectations in every way. We highly recommend this resort and cannot wait to return!

⭐☆☆☆☆ Extremely Disappointing Experience – Beware of the Sales Tactics What should have been a relaxing vacation turned into one of the most frustrating resort experiences we've ever had. From the moment we arrived, the front desk was not welcoming at all. Instead of helping us check in, we were immediately passed off to an employee in a blue uniform named Alejandra, who directed us to the buffet and told us our room was not ready. She instructed us to come back in 30 minutes and specifically look for her. We later realized that the delay appeared to be less about our room being unavailable and more about getting us into a sales presentation. When we met with her again, she sat us down and began pitching a Secrets membership. As a result, we didn't get properly settled into our room until around 4 PM, despite check-in being at 3 PM. The next day, we were told we would be taking a quick one-hour tour of the resort. Instead, it turned into more than two hours of high-pressure sales presentations. Vacation time is valuable, and we felt misled from the start. Things got even worse with Destination Services. Gray convinced us to pay $50, saying it would provide discounts on excursions. Later, we were told conflicting information about a voucher and were blamed for not returning it, even though we had been told it could be used in the resort shops. During checkout, Gray and another employee named Lowsy were rude, confrontational, and unprofessional. The constant sales pressure, misleading information, and poor customer service completely overshadowed what should have been an enjoyable vacation. We traveled all the way from Canada and even brought gifts for management, expecting the hospitality that Secrets is known for. Unfortunately, that was not the experience we received. The resort itself may be beautiful, but guests should be aware of the aggressive sales tactics and the amount of vacation time that can be wasted if you're not careful. We will not be returning, and based on our experience, we cannot recommend this resort to others.

I really had high hopes for this resort. Based on other reviews I have read here on tripadvisor, However I found my stay frustrating. Multiple small issues and the resorts handling of these issues left me... well disappointed. I found my stay frustrating small things like rooms not being cleaned issues with things in the room not working. When brought to the attention of the front desk it would take days to be resolved. I feel like if the resort would have resolved the issues when they were brought up it would have been a non issue for me. As for the service it was really a mixed bag some employees were amazing and were very attentive while others seemed to be annoyed with my presence. I found the food was much like the service really a mixed bag. We had great meals at Portofino and Seaside grill the meals we had at the Mexican restaurant and the Asian restaurant we were unable to finish. World Cafe and the beachside stand were good. Coco Cafe was very good for coffee. The dress code is relaxed at every restraunt no need to bring pants. If I were to return to Punta Cana I would look elsewhere.

The accommodations were clean, comfortable, and fully stocked throughout our stay. The resort itself was beautiful, picturesque, and well-maintained. The staff was consistently friendly, helpful, and attentive. Our concierge, Emmanuel, was especially helpful and communicated with us regularly throughout our visit. One challenge was the restaurant reservation system. Traveling with a group of nine, including several young children, it was stressful not being able to make reservations in advance. Despite arriving for dinner around 6:00 p.m., we often waited over an hour for a table. As a result, the children frequently ended up eating snacks from the coffee shop rather than having a full dinner. The food at the restaurants we visited, particularly Seaside Grill, was excellent—delicious, fresh, and well-prepared. However, the buffet experience was disappointing on both the Preferred and Dreams sides of the resort. Much of the food was dry, stale, or cold, especially at breakfast. We never had warm eggs, and the waffles and pancakes were often too hard for the children to enjoy. We found that the best buffet options were the made-to-order stations, and we eventually relied on the omelets, crepes, and fresh lunch specials. The bars were well-stocked, clean, and operated by knowledgeable staff. The bartenders and servers were friendly, patient, and accommodating, happily preparing a variety of drinks for adults as well as fun virgin cocktails for the children. Overall, we enjoyed the beautiful resort, exceptional staff, and excellent restaurant dining, but improvements to the reservation process and buffet quality would greatly enhance the guest experience.

AMAZING RESORT! Went on a family vacation and cannot say enough great things about this resort. The beach is cleaned multiple times a day so the sargassum is really not an issue. The construction was not an issue at all, so staying away from this resort because of that is silly. Food was great, mostly at Fusion which was always great. Pedro Martinez at Interlude Bar was the best bartender, very attentive and knew how to make drinks very well! We can't wait to return!!

We booked this resort because it looked beautiful, and to be fair, the property and our Preferred room with a jacuzzi were okay. Everything was nude and brown, everything traditional and old. Unfortunately, the service did not match the experience we were sold. Dreams is connected to Secrets, and many guests were able to visit and enjoy the adults-only side. Our butler repeatedly told us we were not allowed to go there, calling it a “political thing.” We later found out from other guests who had the same butler that he had made dinner reservations at Secrets for them, but refused to do the same for us. And then …. we later learned there were VIP benefits included with our stay, such as spa and casino credits, that were never explained to us. Had we not heard about them from other guests, we would have never known they existed. I honestly did not understand the value of booking Preferred. The Preferred side was always empty, and aside from the Preferred lounge at check-in, which was the only place with higher-end alcohol, there seemed to be very few meaningful benefits. There was one additional Preferred bar near the beach, but beyond that, everything felt the same as the standard experience. Not to mention there is construction on the property, so you’ll be hearing a lot of noise throughout the day. I also felt sick almost every night after eating at the resort. The hotel transportation service was poorly organized as well. They wanted to pick me up at 7:50 a.m. for an 11:47 a.m. flight, which was unreasonable, so I ended up taking an Uber instead. Overall. It was an ok experience. I won’t be going back

I had no major complaints about my stay. The resort was extremely clean and the staff was very friendly and helpful with everything. It was nice that they spoke enough English to communicate basic things. I highly recommend this place for anyone traveling to the area

This property is beautiful, and the staff is outstanding. Kudos to Wilken, our pool server. He was energetic and a joy. The food was ample, but average. Rooms were large and very clean.

One of the best all inclusive hotels we’ve stayed at. We loved the staff and the property is gorgeous. The mangrove sanctuary was so fun to walk through everyday seeing so many different types of wildlife. Highly recommend!

We had a wonderful stay at Dreams Royal Beach. Our rooms were incredibly comfortable, and the food options throughout the resort were great. I was especially impressed by how clean the beach was—they do a fantastic job with seaweed management and cleanup, which made a huge difference. ​While there are plenty of beach vendors around, they are not pushy at all. They are incredibly friendly, even if you choose not to purchase anything from them. The entire staff was amazing from start to finish. ​Tip: I would highly recommend upgrading to the Preferred Club. If you are like me and prefer a more relaxing, less busy environment, the upgrade options and exclusive access areas are absolutely worth it. Would definitely recommend this resort!

Dreams royal was a fantastic hotel the staff were friendly and helpful. Nothing was to much trouble.

We stayed as a family of 5 this June, two swim up rooms in the 5000 buildings preferred. Rooms were nice, pools were very nice. Lots of shade around the pool area which we really liked. Waterpark was great, we usually went right after breakfast to miss some of the crowds. The beach was very nice and clean, no sargassum during out trip. Vendors on the beach were a little much at times. Food and restaurants were hit and miss, buffet food was not much to speak on on quality and variety. Portofinos was great every time we went, the pizza and burgers out side there were really good as well. Could not get into Tres Colores on two separate occasions, we never quite figured out how they were so backed up so early in the night. Tepanyaki was just ok, no show, no real variety to the food, it was much better to eat off the menu in Fusion. Our rooms were close to the main preferred pool/party pool. Music started at 10 am and went until I guess 6 pm, it was ok but at times it really gets annoyingly loud. We went to the preferred new section multiple times just to swim and not listen to loud music. Our Butler Michael did a good job of helping out where he could. Arranging a few things and just checking in on us. All of the other butlers we saw around the resort seemed really friendly and wanted to help out. Bar staff everywhere was good - great, the best was Giersley, I hope I got that right at the bar next to Blue Dorado bar, always super friendly and made the best banana mama at the resort. Ismael one of the waiters was great, we ran into him a couple of times, unfortunately he had 3 days off at the end of our trip. If you see a guy practicing his jump shot that is him. Beach service in the preferred section seemed really bad unless you had a cabana which we did one day. It was much easier to walk up to the pool bar than to wait or try and track someone down. Boardwalk through the mangroves to the new section was really fun for our kids, turtles, fish, birds and iguanas. Overall we enjoyed the trip immensely, it would definitely be on our short list of places to return.

We spent week of 06/01-06/08 At dreams Royal beach and were disappointed with overall experience. First of all we were not told that resort is under reconstruction so rooms are limited, we were promised deluxe tropical view, got deluxe service road view with high traffic trucks, employees on foot whole day and part of night ! We were at building 5. Furniture is very outdated, jacuzzi tab on balcony had some stains so we didn't want to use it. Even as preferred club members we were denied access to other side of property. Now on positive side employees are excellent regardless of position everyone is ready to help ! Because of them I would rated this experience 10+ , what ever you ask they do their best to help even when they don't understand English (what is in most of the cases). We were assigned personal consierge who was there day and night, what ever we needed he would fulfil that ! His name is BillySano just for record, that guy made our stay comfortable as much as he could !!! Thank you Billy !!!

All of the staff were super friendly they get 5 stars across the boards, especially Sammy in the preferred lounge, and Luiz and Rayphin at the Blue Durango and finally Lady at the Secrets pool near Oceana (try the Lady special drink). Food was fine about what we expected, I would have loved for there to be a Dominican restaurant on site that offered authentic Dominican food. Most of the sit down restaurants are only open for dinner and the buffet didn’t open for lunch until 12:30, which is the tail end of lunch after a 7am breakfast.

This was such a fun and relaxing week for the whole family. The resort was filled with activities for all ages - a water park for the family, multiple pools, entertainment, and a stunning white sand beach with shade and loungers. The endless food and drinks were delicious, and the staff were friendly. There was also specialty dining, and my 6-year-old son loved the Explorers Club, which was specifically for his age group.

Good location, great staff, had a great time! The food was good. The entertainment staff was always doing events at the pool, beach, and at night. The beach area was cleaner then the surrounding resorts.

The wallpaper in the bathroom was peeling with mold. The food was mediocre at best. Staff was nice and courteous but it was difficult to communicate with most because of our limited Spanish and their limited English. The beach was clean and I appreciated they cleaned it often.

I want to start off by saying I am a huge fan of Secrets Resorts and my expectations for all Hyatt Inclusive Collection properties is high because of that. This was a Birthday trip for my daughter who turned 16 along with 7 of her friends. I was not happy with this resort. The rooms, pools, and bars were good, but the food and service in some of the restaurants did not meet my expectations. There is a lot that I can say, but I will leave it at this. They need to work on the overall service, communication, and attentiveness they provide to the customers. This is my first negative review I have ever given and I hope I don't have to do it again.

Lovely here George and Eddie wonderful treat me with a smile

We visited Dreams Royal Beach Punta Cana with a group of 40+ celebrating our Seniors graduation from high school. Every Senior was accompanied by at least one parent and shared a room with their parent. The resort is nice enough and we booked the Preferred Club Master Suite Ocean Front which included a very large room with King bed, additional living room/sitting area, 2 bathrooms and a nice outdoor porch area. Other than enjoying the larger room, I'm not sure of the benefits or amenities of booking "PREFERRED" as we were never able to get a reservation at the nicer restaurants, such as Fusion which serves both Hibachi style or a la carte menu, although we requested it upon our arrival. We were told that we can't make reservations prior to arrival but if you can't get them while you're there either, then you are stuck eating the subpar buffet meals. I don't expect Michelin star food or service but the variety and ability to order from menu versus eating in majority buffet style restaurants was disappointing. We enjoyed our time by the pool and on the beach each day. The servers attending to pool bars and the beach were very attentive and friendly. Our group did feel very safe at the resort but security was also very aggressive when checking identification and often didn't allow those that were 18 yrs old into the night club, although they had no issue with serving them drinks by the pool during the day. The inconsistency made no sense especially when they were accompanied by parents verifying they were over 18 and just trying to go enjoy dancing and fun with their friends and parents. If you're looking for an affordable vacation, with nice relaxing beach and pool and drinks without great food then you'll enjoy Dreams.

Although the property is well maintained, and the staff is very helpful, the food and the extra money you paid for the premium are not worth it.

Wonderful resort! Friendly staff and excellent service. The entertainment was kid friendly and resort felt very safe.

We are a couple who need rest and a little of action but not too much. So we decided to go back to Dreams Royal Punta cana in May. The location is not too far from the airport (20-30 min). The atmosphere is for almost family but there is a Preferred Club section for the adult and family and in general it's calm and sometimes little action with family but for us it was joyfull. The Rooms are clean and all over too. The pool was not at 100 percent clean because of evening of rain but it was ok and normal. Unfortunately for those who like the beach there was a lot of ''algues'' even if they pass the trucks to clean it up, so a little desapointment. The Noise level was on 5/10 and it depends the period of the day. Morning pretty calm with the birds singing and during the afternoon there are some music to dance. The evening it's calm starting around 6pm (1/10) until 9pm (3/10) for the show of the day. If you have good and respectfull neighboor you will be okay, if not you can tell the butler and will take of the matter. I recommand the Preferred Club but it's expensive but it worth it. Billy was our butler and he is amazing, always available and will do everything he can to provide what you want and most of all rapidly. The specialty restaurant are excellent except the Fusion Restaurant who was extremely salty. The World Café buffet is just wow and the ice cream, pineapple and the Pizza was our favorites but it's hard too choose the favorite cause everything was so good. They have gluten free food. The pina colada in a Pineapple was so good, just wow! I strongly recommand this Resort.

Resold is beautiful and clean. Language barrier was a bit tough compared to other resort stays we've been too. As it is a beautiful property, it is a bit choppy and feels a bit closed off and the beach cannot be seen from the resort. Beware... The peddlers come at you like vultures the second you set on the sand. Not a person plus for me.

Todo excelente atención